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2. Arm is incorrectly installed. Disconnect the motor housing from the arm and check if the arm moves freely.
3. Gate is excessively heavy or hinges are bad. Check the gate is within the ratings for this product. Disconnect
the arms and verify that both gates swing easily. Lubricate or replace hinges as necessary.
4. Bad control board. Call technical support for help with replacement parts.

Gate stops immediately after it starts moving.

1. Obstruction sensed. Check safety devices and gate for obstructions.
2. Force set too low. Adjust FORCE setting until gate completes a full open/close cycle without stop. The force
setting may need to be adjusted in cold weather, as the gate will not move freely.
3. Check if the MRT period is too short.

Gate opens but does not close.

1. Photocell (PBS) function is enabled in control board setting but is not equipped (optional). Please cancel the
PBS setting (P9 set to 00).
2. Obstruction blocking close photo eyes, Check eyes for alignment and verify all connections and operation for
safety devices.
3. Remove the BLUE&GREEN&YELLOW wires of the arm from the control board and use a jumper wire to
short the ULT&COM&DLT terminals of the control board which for connecting the three wires and then try it
again. The limit switch of the arm is faulty if the arm could run normally.

Gate ignores the limit switches

1. Check that the wires of the limit switch (BLUE&GREEN&YELLOW wires of the arm) are not shorted.
2. Limit switch of the arm is faulty. Replace the limit switch as necessary.

Gate opens, closes or stops on its own

1. Please make sure the wire connection of the arm is according to the installation of “PULL TO OPEN” or
“PUSH TO OPEN”.

Summary of Contents for MT9012

Page 1: ...ens com MT9012 VER 22b C030615 Please read and follow all warnings precautions and instructions before installation and use Never connect the solar panel to the control board directly to charge the ba...

Page 2: ...n ca Amazon co uk Amazon de Other Please Specify Order Product Model Purchase Date Full Name Phone Email Address VERY IMPORTANT Street Address Apartment Unit City State Province Zip Code Country Regio...

Page 3: ...tion for Installation 7 Install the Opener on the Gate for Pull to Open 7 Install the Opener on the Gate for Push to Open 10 Mounting the Control Box 13 Connection of the Power Supply 14 Connecting of...

Page 4: ...ould never cross the pathway of a moving gate The gate opener is not acceptable for use on any pedestrian gate Pedestrians must be supplied with a separate pedestrian access 9 For an installation util...

Page 5: ...eway gates made by steel wood vinyl and shaped as panel tube and chain link While use on solid surface gates is NOT recommended Solid surface gates have a high resistance to the wind If the wind is st...

Page 6: ...3 MT9012 Parts List Extra parts for rounded gate post...

Page 7: ...rol with Camera TC186 WiFi Smartphone Remote Control with Camera TKP3 Wireless Keypad TC175P Wired Keypad TEW3 Vehicle Sensor Exit Wand HLR01 HomeLink Remote Control Kit TC173 Wireless Push Button TC1...

Page 8: ...tion Class IP44 NOTE NR indicates this size and weight combination is NOT recommended for one arm actuator NOTE Ball bearing hinges should be used on all gates weighing over 140kg 300 lbs 550 kg 1200...

Page 9: ...g Reverse in case of obstruction during gate closing Built in adjustable auto close 0 99 seconds Built in max Motor running time MRT adjustable for multiple safety protection 1 50 seconds Digital disp...

Page 10: ...cket to the gate post via pipe clamps requires the diameter of the gate post should be less than or equal to 80mm Install the Opener on the Gate for Pull to Open The position of Post Bracket is very i...

Page 11: ...0 counterclockwise 4 With the opener fully retracted and with the gate in the fully open position for Pull to Open installation place the opener with the Post Bracket Assy and Gate Bracket on the gate...

Page 12: ...ions 8 Attach the post bracket assemblies to the gate posts by using four expansion bolts 9 Attach the gate brackets to each gate by inserting two M8x80 bolts through the gate brackets and the drilled...

Page 13: ...stallation Install the Opener on the Gate for Push to Open The position of Post Bracket is very important The following illustrations and tables are required to determine the proper mounting position...

Page 14: ...counterclockwise 4 With the opener fully retracted and with the gate in the fully closed position for Push to Open installation place the opener with the Post Bracket Assy and Gate Bracket on the gat...

Page 15: ...ons 8 Attach the post bracket assemblies to the gate posts by using four expansion bolts 9 Attach the gate brackets to each gate by inserting two M8x80 bolts through the gate brackets and the drilled...

Page 16: ...control box is waterproof designed for safety reason and a longer service life it is recommended to install the control box inside a secure surface and at least 100 cm 40 inches above the ground to a...

Page 17: ...gh rightmost strain relief Then repeat step 2 NOTE Only motor cables 1 5m length are provided Other cables are subject to site installation requirement and not provided Connection of the Power Supply...

Page 18: ...15 Connecting of the Control Board...

Page 19: ...he battery should be wired to the BAT 13 terminal 24V should be wired to BAT 14 terminal The battery could also be charged by the solar panel solar controller Please refer to the manual instruction of...

Page 20: ...l The BLACK wire of the external receiver should be connected into the 20 terminal The RED wire of the external receiver should be connected into the 9 terminal Wired Keypad 24VDC optional The RED wir...

Page 21: ...ram it with our swing gate opener Every press of the button is able to active the gate opener to work alternately open stop close stop open 2 Use one remote to operate TOPENS swing gate opener sliding...

Page 22: ...Always ask the help of professional technician electrician if you have any question 1 Check again for completed and correct assembly of your swing gate opener and gate Plug the Power Cord into the ne...

Page 23: ...and the Master gate starts to open 1 more second earlier Each time you press and release the DEC button the figure decreases by 1 and the interval decreases by 1 second Factory set is 3 seconds Press...

Page 24: ...MRT of MOTOR2 When the Digital Display indicates P8 you can adjust the MRT of MOTOR2 Please perform the same procedure as adjusting MOTOR1 7 a Press the FUNC button to store the data when you finish...

Page 25: ...t 16 sec 23 3 4 16 sec 12 Return to Factory Set When the Digital Display indicates Pd press and release the INC or DEC button All data will return to factory set the Digital Display indicates dF 13 If...

Page 26: ...Check your installation periodically as hardware and posts will shift Brackets may need to be adjusted or hardware may need to be tightened 4 Maintain the area around your gate Keep the areas free of...

Page 27: ...short Gate opens but does not close 1 Photocell PBS function is enabled in control board setting but is not equipped optional Please cancel the PBS setting P9 set to 00 2 Obstruction blocking close ph...

Page 28: ...25 Quick Setting Guide...

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Page 32: ...you have any need to contact us the info below will help you get in touch TOPENS Website www topens com Contact Us E mail support topens com Kindly include your Product Model Purchasing Date Site Ord...

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