Toro 04018 Greensmaster Flex 18, Operator'S Manual

The Toro General Commercial Products Warranty

A Two-Year Limited Warranty

Conditions and Products Covered

The Toro Company and its affiliate, Toro Warranty Company,

pursuant to an agreement between them, jointly warrant your Toro

Commercial Product (“Product”) to be free from defects in

materials or workmanship for two years or 1500 operational

hours*, whichever occurs first. Where a warrantable condition

exists, we will repair the Product at no cost to you including

diagnosis, labor, parts, and transportation. This warranty begins

on the date the Product is delivered to the original retail purchaser.
* Product equipped with hour meter

Instructions for Obtaining Warranty Service

You are responsible for notifying the Commercial Products

Distributor or Authorized Commercial Products Dealer from whom

you purchased the Product as soon as you believe a warrantable

condition exists.
If you need help locating a Commercial Products Distributor or

Authorized Dealer, or if you have questions regarding your

warranty rights or responsibilities, you may contact us at:

Toro Commercial Products Service Department
Toro Warranty Company
8111 Lyndale Avenue South
Bloomington, MN  55420-1196
952-888-8801 or 800-982-2740
E-mail:  commercial.service@toro.com

Owner Responsibilities

As the Product owner, you are responsible for required mainte-

nance and adjustments stated in your operator’s manual. Failure

to perform required maintenance and adjustments can be grounds

for disallowing a warranty claim.

Items and Conditions Not Covered

Not all product failures or malfunctions that occur during the

warranty period are defects in materials or workmanship. This

express warranty does not cover the following:

•

Product failures which result from the use of non-Toro

replacement parts, or from installation and use of add-on,

modified, or unapproved accessories

•

Product failures which result from failure to perform required

maintenance and/or adjustments

•

Product failures which result from operating the Product in an

abusive, negligent or reckless manner

•

Parts subject to consumption through use unless found to be

defective. Examples of parts which are consumed, or used up,

during normal Product operation include, but are not limited to,

blades, reels, bedknives, tines, spark plugs, castor wheels,

tires, filters, belts, and certain sprayer components such as

diaphragms, nozzles, and check valves, etc.

•

Failures caused by outside influence. Items considered to be

outside influence include, but are not limited to, weather,

storage practices, contamination, use of unapproved coolants,

lubricants, additives, or chemicals, etc.

•

Normal “wear and tear” items. Normal “wear and tear” includes,

but is not limited to, damage to seats due to wear or abrasion,

worn painted surfaces, scratched decals or windows, etc.

Parts

Parts scheduled for replacement as required maintenance are

warranted for the period of time up to the scheduled replacement

time for that part.
Parts replaced under this warranty become the property of Toro.

Toro will make the final decision whether to repair any existing part

or assembly or replace it. Toro may use factory remanufactured

parts rather than new parts for some warranty repairs.

General Conditions

Repair by an Authorized Toro Distributor or Dealer is your sole

remedy under this warranty.

Neither The Toro Company nor Toro Warranty Company is

liable for indirect, incidental or consequential damages in

connection with the use of the Toro Products covered by this

warranty, including any cost or expense of providing substi-

tute equipment or service during reasonable periods of

malfunction or non-use pending completion of repairs under

this warranty. Except for the Emissions warranty referenced

below, if applicable, there is no other express warranty. All

implied warranties of merchantability and fitness for use are

limited to the duration of this express warranty.

Some states do not allow exclusions of incidental or consequential

damages, or limitations on how long an implied warranty lasts, so

the above exclusions and limitations may not apply to you.
This warranty gives you specific legal rights, and you may also

have other rights which vary from state to state.

Note regarding engine warranty:

 The Emissions Control System

on your Product may be covered by a separate warranty meeting

requirements established by the U.S. Environmental Protection

Agency (EPA) and/or the California Air Resources Board (CARB).

The hour limitations set forth above do not apply to the Emissions

Control System Warranty. Refer to the Engine Emission Control

Warranty Statement printed in your operator’s manual or con-

tained in the engine manufacturer’s documentation for details.

Countries Other than the United States or Canada

Customers who have purchased Toro products exported from the United States or Canada should contact their Toro Distributor (Dealer)

to obtain guarantee policies for your country, province, or state. If for any reason you are dissatisfied with your Distributor’s service or

have difficulty obtaining guarantee information, contact the Toro importer. If all other remedies fail, you may contact us at Toro Warranty

Company.

Part No. 374-0031 Rev. C