The Toro Total Coverage Guarantee
A Two-Year Full Warranty (Limited Warranty for Commercial Use)
LCE
21” Commercial
Walk Power Mowers
Conditions and Products Covered
The Toro® Company and its affiliate, Toro Warranty Company, pursuant
to an agreement between them, jointly promise to repair any Toro
Product, used for normal residential purposes* if defective in materials or
workmanship. The following time periods apply from the date of purchase:
Products
Warranty Period
21” Commercial Walk Power
Mowers and Accessories
2 year full warranty
This warranty includes the cost of parts and labor, but you must pay
transportation costs.
Limited Warranty for Commercial Use
Toro Products used at more than one location, or used for institutional or
rental use, are warranted from the date of purchase against defects in
materials or workmanship for the following time periods.
Products
Warranty Period
21” Commercial Walk Power
Mowers and Accessories
1 year limited warranty
•
Kawasaki Engines
2 year limited warranty
•
Honda GXV Engines
2 year limited warranty
•
Honda GSV Engines
1 year limited warranty
Items and Conditions Not Covered
There is no other express warranty except for special emission system
coverage and engine warranty coverage on some products. This express
warranty does not cover the following:
•
Cost of regular maintenance service or parts, such as filters, fuel,
lubricants, oil changes, spark plugs, air filters, blade sharpening/worn
blade on mowers, cable/linkage adjustments, or brake and clutch
adjustments
•
Components failing due to normal wear are not covered by this
warranty
•
Any product or part which has been altered or misused and requires
replacement or repair due to accidents or lack of proper maintenance
•
Repairs necessary due to improper battery care, failure to use fresh
fuel (less than one month old), or failure to properly prepare the unit
prior to any period of non-use over one month
•
Pickup and delivery charges
•
Operational misuse, neglect, or accidents
•
Repairs or attempted repairs by anyone other than an Authorized
Toro Service Dealer
Owner Responsibilities
You must maintain your Toro Product by following the maintenance
procedures described in the
Operator’s Manual
. Such routine
maintenance, whether performed by a dealer or by you, is at your expense.
Instructions for Obtaining Warranty Service
If you think that your Toro Product contains a defect in materials or
workmanship, follow this procedure:
1.
Contact any Authorized Toro Service Dealer to arrange service at their
dealership. To locate a dealer convenient to you, refer to the
Yellow
Pages
of your telephone directory (look under “Lawn Mowers”) or
access our web site at www.Toro.com. You may also call the numbers
listed in item #3 to use the 24-hour Toro Dealer locator system.
2.
Bring the product and your proof of purchase (sales receipt) to the
Service Dealer. The dealer will diagnose the problem and determine
if it is covered under warranty.
3.
If for any reason you are dissatisfied with the Service Dealer’s
analysis or with the assistance provided, contact us at:
LCB Customer Care Department
Toro Warranty Company
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
Toll free at 888-865–5676 (U.S. customers)
Toll free at 888-865–5691 (Canadian customers)
General Conditions
All repairs covered by these warranties must be performed by an
Authorized Toro Service Dealer using Toro approved replacement parts.
Repair by an Authorized Toro Service Dealer is your sole remedy under
this warranty.
Neither The Toro® Company nor Toro Warranty Company is liable for
indirect, incidental, or consequential damages in connection with the
use of the Toro Products covered by these warranties, including any
cost or expense of providing substitute equipment or service during
reasonable periods of malfunction or non-use pending completion of
repairs under these warranties.
Some states do not allow exclusions of incidental or consequential
damages, so the above exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
Countries Other than the United States or Canada
Customers who have purchased Toro products exported from the United States or Canada should contact their Toro Distributor (Dealer) to obtain
guarantee policies for your country, province, or state. If for any reason you are dissatisfied with your Distributor’s service or have difficulty obtaining
guarantee information, contact the Toro importer. If all other remedies fail, you may contact us at Toro Warranty Company.
*Residential purposes means use of the product on the same lot as your home. Use at more than one location is considered commercial use, and the commercial
use warranty would apply.
374-0260 Rev A
