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21

3329-776 Rev A

Troubleshooting

Toro designed and built your snowthrower for trouble-free operation. Check the following components and items
carefully, and refer to Maintenance on page 15 for more information. If a problem continues, see an Authorized
Service Dealer.

Problem

Possible Causes

Corrective Action

Electric starter does not turn
(electric-start models only)

1. The power cord is

disconnected at the outlet or
the snowthrower.

1. Connect the power cord to the

outlet and/or the snowthrower.

2. The power cord is worn,

corroded, or damaged.

2. Replace the power cord.

3. The power outlet is not

energized.

3. Have a qualified electrician

energize the power outlet.

Engine does not start or starts

1. The key is not in the ignition or

1. Insert the key into the ignition

Engine does not start or starts
hard

1. The key is not in the ignition or

is in the Stop position.

1. Insert the key into the ignition

and turn it to the On position.

2. The choke is in the Off position

and the primer has not been
pressed.

2. Move the choke to the On

position and press the primer 3
times.

3. The fuel shutoff valve is not

open.

3. Open the fuel shutoff valve.

4. The throttle is not in the Fast

position.

4. Move the throttle to the Fast

position.

5. The fuel tank is empty or the

fuel system contains stale fuel.

5. Drain and/or fill the fuel tank

with fresh gasoline (not more
than 30 days old). If the
problem persists, contact your
Authorized Service Dealer.

6. The spark plug wire is loose or

disconnected.

6. Connect the wire to the spark

plug.

7. The spark plug is pitted, fouled,

or the gap is incorrect.

7. Check the spark plug and

adjust the gap if necessary.
Replace the spark plug if it is
pitted, fouled, or cracked.

8. The fuel cap vent is restricted.

8. Remove the vent restriction or

replace the fuel cap.

9. The engine oil level in the

engine crankcase is too low or
too high.

9. Add or drain oil to adjust the oil

level in engine crankcase to the
Full mark on the dipstick.

10.The air temperature is above

40

°

F (4

°

C) and the carburetor

heater box is on the
snowthrower.

10.Remove the carburetor heater

box.

Engine runs rough

1. The choke is in the On position.

1. Move the choke to the Off

position.

2. The fuel shutoff valve is not

completely open.

2. Open the fuel shutoff valve.

Summary of Contents for 38642

Page 1: ...injury if you do not follow the recommended precautions This manual uses 2 other words to highlight information Important calls attention to special mechanical information and Note emphasizes general information worthy of special attention Warning California Proposition 65 Warning The engine exhaust from this product contains chemicals known to the State of California to cause cancer birth defects...

Page 2: ...ar or under rotating parts Keep clear of the discharge opening at all times Exercise extreme caution when crossing gravel drives walks or roads Stay alert for hidden hazards or traffic After striking a foreign object stop the engine remove the wire from the spark plug thoroughly inspect the snowthrower for any damage and repair the damage before operating the snowthrower If the unit should start t...

Page 3: ...stop the engine remove the key and wait for all moving parts to stop Disconnect the wire from the spark plug and keep it away from the spark plug to prevent someone from accidentally starting the engine To unclog the discharge chute stay in the operating position and release the left hand traction lever While running the auger impeller push down on the handles to raise the front of the snowthrower...

Page 4: ...rator s Position 472 Caution Improper use may result in loss of fingers hands or feet impeller close to the of the opening The low speed auger has a moving pinch point close to the opening There is a high speed m 6936 Safety Instruction Decals Important Safety and instruction decals are located near areas of potential danger Replace damaged decals 53 7670 1 Cutting dismembermentof foot auger ...

Page 5: ...ast 2 Forward speeds 3 Slow 4 Reverse speeds Tecumseh Part No 36501 1 Primer Tecumseh Part No 35077 1 Key ignition 2 Engage to start the engine 3 Disengage to stop the engine 4 Fast 5 Increasing scale 6 Slow 7 Stop the engine Tecumseh Part No 37119 ...

Page 6: ...2 1 Ignition switch 2 Choke 3 Throttle 4 Primer 5 Electric starter 6 Recoil starter Setup Installing the Upper Handle Assembly 1 Lift and rotate the upper handle assembly and position it over the lower handle Note Ensure that the 2 cables attached to the Quick Stick are routed inside the upper handle legs and that the 2 lever cables and the wire for the headlight are not pinched between the handle...

Page 7: ...on easier leave the wave washer B and the flat washer C on the trunnion 4 Shift the speed selector lever into Position R2 5 Rotate the lower link arm fully upward counterclockwise m 6971 6 Lift up on the speed control rod and insert the trunnion into the hole in the underside of the speed selector lever D located under the control panel Note If the trunnion does not fit into the hole when you lift...

Page 8: ...ack of the chute gear cover until it slides into the chute gear 6 Align the holes in the nested ends of the rods and insert 2 carriage bolts through the short rod from the left side of the snowthrower as viewed from the operating position 7 The 2 carriage bolts in the loose parts bag will go through the holes in the short rod and then through the holes in the long chute control rod 8 Insert the ca...

Page 9: ...l 3 Install the dipstick securely Note Do not spill oil around the oil fill tube oil could leak onto traction parts and cause the traction to slip m 6900 Checking the Tire Pressure The tires are overinflated at the factory for shipping Reduce the pressure equally in both tires to between 17 and 20 psi 116 and 137 kPa Checking the Scraper and Skids Refer to Checking and Adjusting the Scraper and Sk...

Page 10: ... gasoline in an approved fuel container out of the reach of children Fill the fuel tank with fresh unleaded regular gasoline from a major name brand service station Important To reduce starting problems add fuel stabilizer to the fuel all season mixing it with gasoline less than 30 days old Do not add oil to the gasoline m 6106 Operation Note Determine the left and right sides of the machine from ...

Page 11: ...n If the engine still does not start take the snowthrower to an Authorized Service Dealer for service 8 Disconnect the cord from the electric starter and the outlet electric start only 9 When the engine starts set the choke to the 3 4 position As the engine warms up set the choke to the 1 2 position When the engine is warm set the choke to the Off position Caution If you leave the snowthrower plug...

Page 12: ...tor The speed selector has 6 forward and 2 reverse gears To change speeds release the traction lever and shift the speed selector lever to the desired position The lever locks in a notch at each speed selection m 6905 Operating the Auger Impeller Drive 1 To engage the auger impeller drive squeeze the right hand auger impeller lever to the handgrip 2 To stop the auger and impeller release the right...

Page 13: ... the engine Remove an obstruction from the discharge chute refer to Unclogging the Discharge Chute on page 14 If necessary use a stick not your hands to remove an obstruction from the discharge chute Stay behind the handles and away from the discharge opening while operating the snowthrower Keep face hands feet and any other part of your body or clothing away from concealed moving or rotating part...

Page 14: ...a stick never use your hand Important Unclogging the discharge chute by bumping the front of the snowthrower on the pavement may cause the skids to move Adjust the skids and tighten the skid bolts securely Preventing Freeze up In snowy and cold conditions some controls and moving parts may freeze Do not use excessive force when trying to operate frozen controls If you have difficulty operating any...

Page 15: ...y Refer to Checking and Adjusting the Auger Impeller Cable on page 17 Inspect the spark plug Replace and or gap it if necessary Refer to Inspecting and Replacing the Spark Plug on page 19 Check the auger gearbox oil and add oil if necessary Refer to Checking the Auger Gearbox Oil Level on page 18 Check the tire pressure and inflate them to the proper pressure Refer to Checking the Tire Pressure on...

Page 16: ...ger side plates until the skids slide up and down easily m 6938 1 2 inch 13mm minimum 3 Support the side plates so that they are at least 1 2 inch 13 mm above a level surface Important The auger blades must be supported above the ground by the skids 4 Ensure that the scraper is 1 8 inch 3 mm above and parallel to a level surface Note If the pavement is cracked rough or uneven adjust the skids to r...

Page 17: ... is the proper gap from the front edge of the slot 3 Tighten the jam nut m 6966 A B Checking and Adjusting the Auger Impeller Cable Check and adjust the auger impeller cable after the first 2 operating hours then annually thereafter 1 Remove the 2 screws from the right side of the belt cover as shown 2 Lift up the right side of the belt cover m 6922 3 With the auger impeller lever disengaged ensur...

Page 18: ...ween 0 F and 32 F 18 C to 0 C use SAE 5W30 or SAE 10W For air temperatures below 0 F 18 C use SAE 0W30 1 Clean the area around the oil drain cap A m 4036 A 2 Slide an oil drain pan under the drain extension and remove the oil drain cap 3 Drain the oil Note Dispose of the used oil properly at a local recycling center 4 Install the oil drain cap 5 Fill the crankcase with oil Refer to Filling the Eng...

Page 19: ...e plug firmly Replacing the Drive Belts If the auger impeller drive belt or the traction drive belt becomes worn oil soaked or otherwise damaged go to www Toro com for additional service information or have an Authorized Service Dealer replace the belt Replacing the Headlight Bulb Use a GE 892 16W halogen light bulb Do not touch the bulb with your hands or allow dirt or moisture to come into conta...

Page 20: ... engine to run until it stops When you can no longer start the engine it is sufficiently dry 9 Stop the engine and allow it to cool 10 Remove the ignition key 11 Disconnect the spark plug wire 12 Remove the spark plug add 1 oz 30 ml of oil through the spark plug hole and pull the starter rope slowly several times to distribute oil throughout the cylinder to prevent cylinder corrosion during the of...

Page 21: ...e to the On position and press the primer 3 times 3 The fuel shutoff valve is not open 3 Open the fuel shutoff valve 4 The throttle is not in the Fast position 4 Move the throttle to the Fast position 5 The fuel tank is empty or the fuel system contains stale fuel 5 Drain and or fill the fuel tank with fresh gasoline not more than 30 days old If the problem persists contact your Authorized Service...

Page 22: ...ove the throttle to the Fast position 2 The snowthrower is moving too fast to clear the snow 2 Shift the snowthrower into a lower gear 3 You are trying to remove too much snow per swath 3 Reduce the amount of snow removed for per swath 4 You are trying to remove extremely heavy or wet snow 4 Don t overload the snowthrower with extremely heavy or wet snow 5 The discharge chute is plugged 5 Refer to...

Page 23: ...23 3329 776 Rev A ...

Page 24: ...6 336 5205 Toll free U S customers 866 854 9033 Toll free Canada customers Owner Responsibilities You must maintain your Toro Product by following the maintenance procedures described in the operator s manual Such routine maintenance whether performed by a dealer or by you is at your expense Items and Conditions Not Covered There is no other express warranty except for special emission system cove...

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