TimeCutter
The Toro Warranty
Limited Warranty (see warranty periods below)
Conditions and Products Covered
The Toro Company and its affiliate, Toro Warranty Company, pursuant to an
agreement between them, jointly promise to repair the Toro Products listed
below if defective in materials or workmanship.
The following time periods apply from the original date of purchase:
Products
Warranty Period
TimeCutter Mowers
Residential Use
2
– 3 years
•
Engines
1
— Residential use
Kawasaki – 3 years
Kohler – 3 years
Toro – 3 years
TimeCutter Mowers
Commercial use 30 days
•
Engines
1
— Commercial use
Kawasaki – 3 years
Kohler – 90 days
Toro Single Cylinder – 90 days
Toro Twin Cylinder – 3 years / 300
Hours
3
TimeCutter HD Mowers
3 years or 300 Hours
3
•
Engines
1
— Residential and
Commercial Use
3 years or 300 Hours
3
All Mowers
•
Attachments
1 year
•
Battery
90 days Parts and Labor
1 year Parts only
•
Belts and Tires
90 days
1
Some engines used on Toro Products are warranted by the engine manufacturer.
2
Residential use means use of the product on the same lot as your home. Use at more than one
location is considered commercial use and the commercial use warranty would apply.
3
Whichever occurs first.
Warranty may be denied if the hour meter is disconnected, altered, or
shows signs of being tampered with.
Owner Responsibilities
You must maintain your Toro Product by following the maintenance
procedures described in the
Operator's Manual
. Such routine maintenance,
whether performed by a dealer or by you, is at your expense.
Instructions for Obtaining Warranty Service
If you think that your Toro Product contains a defect in materials or
workmanship, follow this procedure:
1.
Contact any Authorized Toro Service Dealer to arrange service at
their dealership. To locate a dealer convenient to you, access our web
site at www.Toro.com. You may also call the numbers listed in item #3
to use the 24-hour Toro Dealer locator system.
2.
Bring the product and your proof of purchase (sales receipt) to the
Service Dealer. The dealer will diagnose the problem and determine if
it is covered under warranty.
3.
If for any reason you are dissatisfied with the Service Dealer’s
analysis or with the assistance provided, contact us at:
Toro Warranty Company
Customer Care Department, RLC Division
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
Toll free at 866-216-6029 (U.S. customers)
Toll free at 866-216-6030 (Canadian customers)
Items and Conditions Not Covered
There is no other express warranty except for special emission system
coverage and engine warranty coverage on some products. This express
warranty does not cover the following:
•
Cost of regular maintenance service or parts, such as filters, fuel,
lubricants, oil changes, spark plugs, air filters, blade sharpening
or worn blades, cable/linkage adjustments, or brake and clutch
adjustments
•
Components failing due to normal wear
•
Any product or part which has been altered, misused, neglected,
requires replacement or repair due to accidents or lack of proper
maintenance
•
Pickup and delivery charges
•
Repairs or attempted repairs by anyone other than an Authorized Toro
Service Dealer
•
Repairs necessary due to failure to follow recommended fuel
procedure (consult
Operator's Manual
for more details)
–
Removing contaminants from the fuel system is not covered
–
Use of old fuel (more than one month old) or fuel which contains
more than 10% ethanol or more that 15% MTBE
–
Failure to drain the fuel system prior to any period of non-use
over one month
General Conditions
All repairs covered by these warranties must be performed by an Authorized
Toro Service Dealer using Toro approved replacement parts.
Neither The Toro Company nor Toro Warranty Company is liable for
indirect, incidental or consequential damages in connection with the
use of the Toro Products covered by this warranty, including any
cost or expense of providing substitute equipment or service during
reasonable periods of malfunction or non-use pending completion of
repairs under this warranty.
All implied warranties of merchantability (that the product is fit for
ordinary use) and fitness for use (that the product is fit for a particular
purpose) are limited to the duration of the express warranty.
Some states do not allow exclusions of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the
above exclusions and limitations may not apply to you.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
Countries Other than the United States or Canada
This warranty is not valid in Mexico. Customers who have purchased Toro products outside the United States or Canada should contact their Toro
Distributor (Dealer) to obtain guarantee policies for your country, province, or state. If for any reason you are dissatisfied with your Distributor's service or
have difficulty obtaining guarantee information, contact the Toro importer. If all other remedies fail, you may contact us at Toro Warranty Company.
Australian Consumer Law:
Australian customers will find details relating to the Australian Consumer Law either inside the box or at your local Toro
Dealer.
374-0258 Rev J
