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8. Warranty conditions
8.1 Extent of warranty
Torqeedo GmbH, Friedrichshafener Straße 4a, 82205 Gilching - Germany, guarantees the
final purchaser of a Torqeedo outboard motor that the product is free from material and
manufacturing faults during the period stated below. Torqeedo will indemnify the final
purchaser for any expense to repair a material or manufacturing fault. This indemni-
fication obligation does not cover the incidental costs of a warranty claim or any other
financial losses (e.g. costs for towing, telecommunications, food, accommodation, loss of
earnings, loss of time etc.).
The warranty ends two years after the date on which the product was delivered to the
final purchaser. Products that are used commercially or by public authorities - even if
only temporarily - are excluded from this two-year warranty. In these cases, the statutory
warranty applies. The right to make a claim under the warranty runs out six months after
discovery of a fault. All warranty claims revert to the original date of purchase.
Torqeedo decides whether faulty parts are repaired or replaced. Distributors and dealers
who repair Torqeedo motors have no authority to make legally binding statements on
behalf of Torqeedo.
Normal wear and tear and routine servicing are excluded from the warranty.
Torqeedo is entitled to refuse a warranty claim if:
• the warranty was not correctly submitted (especially failure to contact Torqeedo before
returning goods, failure to present a completely filled-in warranty certificate and proof
of purchase, see Warranty process).
• the product has been used improperly.
• the safety, operating and care instructions in the manual were not observed.
• the product was in any way altered or modified or parts and accessories were added
that are not expressly permitted or recommended by Torqeedo.
• previous services or repairs were not carried out by firms authorized by Torqeedo, or
non-original parts were used unless the consumer can prove that the facts that led to
the warranty being void did not affect the development of the fault.
As well as the rights arising from this warranty, the customer also has legal warranty
claim rights arising from the purchase contract with the dealer that are not hampered by
this warranty.
