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Troubleshooting
Before calling a service technician, please check the
following table for a possible cause of the symptom
and some solutions.
Symptom and solution
TV will not turn on
t
Make sure the power cord is plugged in, and then
press .
t
The remote control batteries may be dead.
Replace the batteries.
No picture, no sound
t
Check the aerial connections.
No sound, picture OK
t
The sound may be muted. Press
+, − or
.
t
The station may have broadcast difficulties.
Try another channel.
Poor sound, picture OK
t
The station may have broadcast difficulties.
Try another channel.
Poor picture, sound OK
t
Check the aerial connections.
t
The station may have broadcast difficulties.
Try another channel.
t
Adjust the
PICTURE
menu.
Poor reception of broadcast channels
t
Check the aerial connections.
t
The station may have broadcast difficulties.
Try another channel.
t
Make sure the
Colour System
is properly set.
Teletext problems
t
Check the aerial connections.
Good performance of text depends on a good
strong broadcast signal.
The brightness of the screen comes down, or
flickers of the screen are caused, or some parts of
the screen do not light up.
t
When you just buy and start to use this TV, a
flickering may be caused in the screen. In this
case, switch off the TV, then switch on it again to
cure the condition.
Some pixels of the screen do not light up
t
The LCD display panel is manufactured using
an extremely high level of precision technology,
however, sometimes some pixels of the screen
may be missing picture elements or have luminous
spots. This is not a sign of a malfunction.
The picture brightness varies when you display
switch the TV on.
t
If you switch the TV on at 0°C and under, wait until
the warms up.
Multiple images
t
The station may have broadcast difficulties.
Try another channel.
t
Aerial reception may be poor. Use a high
directional outdoor aerial.
t
Check if the direction of the aerial has changed.
Poor colour or no colour
t
The station may have broadcast difficulties.
Try another channel.
t
Adjust the
Tint
and/or
Colour
in the
PICTURE
menu.
The remote control does not operate
t
Remove all obstructions between the remote
control and the remote control sensor on the TV.
t
The remote control batteries may be dead.
Replace the batteries.
Broadcast system
Broadcast transmission systems of each
country or region
Asia M.E.
Country or region
Colour
Sound
Bahrain, Kuwait, Israel, Oman,
Qatar,
United Arab Emirates, Yemen,
etc.
Indonesia, Malaysia,
Singapore, Thailand, etc.
PAL
B/G
China, Vietnam
PAL
D/K
China Hong Kong
PAL
I
Iraq, Islamic Republic of Iran,
Lebanon, Saudi Arabia, etc.
SECAM
B/G
Russian Federation, etc.
SECAM
D/K
Myanmar, Republic of the
Philippines, etc.
NTSC
M
Africa
Country or region
Colour
Sound
Republic of South Africa, etc. PAL
I
Note:
PAL, SECAM and NTSC 3.58 (MHz) are different colour
signal broadcast transmission systems applicable to
different countries or region. NTSC 4.43 (MHz) is used
in special VCRs to playback NTSC recorded video
tapes through PAL TV equipment.