32
Ref
er
ence
Appendix
Appendix
Cleaning and care
WARNING: TV sets use high voltage. Do not remove the cabinet back.
Refer all servicing to qualified service technicians.
To clean the TV screen and cabinet:
1. Unplug the power cord to avoid possible shock hazard.
2. Use a clean cellulose sponge or chamois cloth dampened with a solution of mild detergent and warm water
to clean the TV screen and trim. Do not use too much water; liquid spilling into the cabinet can damage
the TV.
3. Wipe off excess moisture with a clean dry cloth.
4. Polish the cabinet with a quality furniture polish to maintain the finish and appearance of the cabinet.
Caution:
Never use strong solvents such as thinner, benzene, or other chemicals on or near the cabinet.
These chemicals can damage the cabinet’s finish.
Troubleshooting
Before calling a service technician, please check the following table for possible causes of the problem and
some solutions.
Problem
Solution
TV will not turn on
• Make sure the power cord is plugged in, then press POWER.
• The remote control batteries may be dead. Replace the batteries or
press the POWER button on the TV.
No picture, no sound
• Check the antenna/cable connections.
No sound, picture OK
• The sound may be muted. Press MUTE or VOL
y
z
.
• The station may have broadcast difficulties. Try another channel.
Poor sound, picture OK
• The station may have broadcast difficulties. Try another channel.
Poor picture, sound OK
• Check the antenna connections.
• The station may have broadcast difficulties. Try another channel.
• Adjust the PICTURE menu.
Poor reception of broadcast channels
• The station may have broadcast difficulties. Try another channel.
• Check the antenna connections.
• If you are using a VCR, make sure the TV/VCR button is set
correctly.
Cannot receive above channel 13
• Make sure TV/CABLE is set to TV mode.
Unable to select a certain channel
• The channel may be locked out with the channel lock feature, or
erased with the add/erase feature.
Multiple images
• The station may have broadcast difficulties. Try another channel.
• Use a highly directional outdoor antenna.