Below are the answers to some of the most common queries.
For more information go to
www.toshiba.co.uk
A
Check the mains switch is on and check all mains
connections.
Check the television is not in standby mode.
Why is there no sound or picture?
Q
A
Check the volume has not been turned down or
that sound mute has not been selected.
Why is there a picture but no sound?
Q
A
Check that
Panel lock
is not
ON
.
Why don’t the controls on the top of the
television work?
Q
A
Check all lead connections.
Why is there a good video picture but no sound?
Q
A
Make sure the VCR or DVD player is connected to
the television as shown on page 6, then select the
correct input by pressing
B
.
Why doesn’t the video/DVD being played show
on screen?
Q
A
Check the correct
input
has been chosen,
S-VIDEO
or
AV
. See
AV connections
page.
Why is the VCR/DVD picture in black and
white?
Q
A
When using an
external
source, for instance, a
poor quality video tape, if there is little or no
colour, improvements may sometimes be achieved. The
colour is factory set to
Auto.
to automatically display the
best colour system.
To check that you have the best colour:
There is a picture, but why is there little or no
colour?
Q
With the external source playing, select
Manual
setting
from the
SET UP
menu
.
With
f
or
e
choose between
Auto., PAL,
SECAM, NTSC 4. 43
or
3. 58
.
1
2
?
For television
operation queries,
please ring the
helpline…
Remember…
Q
uestions
and
A
nswers
32
Select the
Manual tuning
menu. Highlight the
station and press
OK
, then press
R
to select
Manual fine tuning
.
Using
P
or
Q
adjust to get the best picture and
sound. Press
OK
and then
EXIT
.
1
2
A
Interference or a weak signal. Try a different
television station.
Manual fine tuning
may help.
What else can cause a poor analogue picture?
Q
A
Check the side switch on the remote control is in
TV mode.
Check the batteries aren’t dead or inserted incorrectly.
Why doesn’t the remote control work?
Q
A
Remove it by pressing
.
Why is there a message permanently on the
screen?
Q
Manual setting
Colour system: Auto.
EXT2
A V C R
OK
Store
MENU
Back
EXIT
Watch TV
Manual tuning
Manual fine tuning
1 I A C 22 +2 B B C 1
OK
Store
MENU
Back
EXIT
Watch TV
i
+
A
The signal strength may be too strong. Set the
ANT ATT
option in the
SET UP
menu to
On
.
Why is there picture and sound interference on
all digital and analogue channels?
Q
