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Appendix
Toshiba of Canada Limited (
"TCL"
) makes the following limited
warranties to original consumers in Canada.
THESE LIMITED
WARRANTIES EXTEND TO THE ORIGINAL CONSUMER
PURCHASER OR ANY PERSON RECEIVING THIS TOSHIBA
BRAND PLASMA TELEVISION MODEL (the "TELEVISION(S)"
or "Television(s)") AS A GIFT FROM THE ORIGINAL
CONSUMER PURCHASER AND TO NO OTHER PURCHASER
OR TRANSFEREE.
TELEVISIONS PURCHASED IN CANADA, AND USED
ANYWHERE OUTSIDE OF CANADA INCLUDING, WITHOUT
LIMITATION, THE UNITED STATES AND MEXICO, ARE NOT
COVERED BY THESE WARRANTIES.
TELEVISIONS PURCHASED ANYWHERE OUTSIDE OF
CANADA, INCLUDING, WITHOUT LIMITATION, THE UNITED
STATES AND MEXICO, AND USED IN CANADA, ARE NOT
COVERED BY THESE WARRANTIES.
Limited One (1) Year Warranty on Parts and Labour
TCL warrants the Television and its parts against material defects in
materials or workmanship that result in the Television failing for a
period of one (1) year after the date of original retail purchase.
DURING THIS PERIOD, TCL WILL, AT TCL'S OPTION, REPAIR
OR REPLACE A DEFECTIVE PART WITH A NEW OR
REFURBISHED PART WITHOUT CHARGE TO YOU FOR PARTS
OR LABOR.
During this period, TCL authorized service depot
(
“Authorized Service Depot”
) personnel will come to your home
when warranty service is required. Depending on the type of repair
required, the service will either be performed in your home or the
Television will be taken to an Authorized Service Depot for repair
and returned to your home at no cost to you.
IN-HOME SERVICE
ONLY APPLIES WITHIN 100 KILOMETERS OF AN
AUTHORIZED SERVICE DEPOT.
Limited Warranty for Commercial Units
TCL warrants Televisions that are used for any commercial or
business purposes as follows: all parts are warranted against
material defects in materials or workmanship that result in the
Television failing for a period of ninety (90) days after the date of
original retail purchase.
DURING THIS PERIOD, TCL WILL, AT
TCL’S OPTION, REPAIR OR REPLACE THE DEFECTIVE PART
WITH A NEW OR REFURBISHED PART WITHOUT CHARGE TO
YOU. ON-SITE SERVICE ONLY APPLIES WITHIN 100
KILOMETERS OF AN AUTHORIZED SERVICE DEPOT.
Rental Units
The warranty for Television rental units begins with the date of first
rental or thirty (30) days from the date of shipment to the rental firm,
whichever comes first.
Your Responsibility
THE ABOVE WARRANTIES ARE SUBJECT TO THE FOLLOWING
CONDITIONS:
(1) You must provide your bill of sale or other proof of purchase.
(2) All warranty servicing of this Television must be performed by an
Authorized Service Depot.
(3) The warranties from TCL are effective only if the Television is (i)
purchased as new and unopened from TCL or from TCL’s
authorized distributors, dealers or resellers (
"ADR’s"
) and (ii)
located/operated in Canada.
(4) Labour charges for set installation, setup, adjustment of
customer controls, and installation or repair of antenna systems
are not covered by these warranties. Reception problems
caused by inadequate antenna systems are your responsibility.
(5) Warranties extend only to material defects in materials or
workmanship as limited above, and do no extend to:
a. Service, repairs or replacement made necessary by accident,
misuse, abuse, moisture, liquids, dust, dirt, neglect, accident,
damage, 24/7 applications, improper installation, improper
operation, improper cleaning, improper maintenance, normal
wear and tear, screen burn caused by prolonged display of
static images and/or phosphor aging, or any other external
cause or event, act or omission outside the control of TCL,
including fire, theft, acts of God, alteration, power failures,
power surges or power shortages, lightning, other electrical
faults, or repairs, modifications or replacements by persons
other than those authorized by TCL to service the Television;
b. Replacement of missing, discarded or lost parts, the provision
of retrofits, or preventive maintenance;
c. Repair of damage that is cosmetic only or does not affect the
Television functionality, such as wear and tear, scratches and
dents;
d. Service on Toshiba-branded accessory items (such accessory
items may be covered by their own warranty);
e. Service on third party products or service made necessary by
use of incompatible third party products;
f. Service made necessary by the simultaneous use of this
Television and connected equipment;
g. Modifications to the Television not approved in writing by TCL,
and service made necessary by the use or installation of non-
Toshiba modifications to the Television;
h. Service of a Television on which the TOSHIBA label or logo,
rating label or serial number have been defaced or removed;
i. On-site service and repair of the Television; and
j. Damage to the Television caused by failure to follow the
specifications, User manuals or guides as to usage and/or
storage.
Disclaimer and Limitation of Remedy
TO THE EXTENT NOT PRECLUDED BY LAW, ALL OTHER
EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT,
INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE HEREBY DISCLAIMED AND EXCLUDED. IF
THE APPLICABLE LAW PRECLUDES THE EXCLUSION OF ANY
IMPLIED WARRANTIES, THEN SUCH IMPLIED WARRANTIES
ARE OTHERWISE LIMITED IN DURATION TO THE TERM OF
THIS EXPRESS WRITTEN LIMITED WARRANTY. TO THE
EXTENT NOT PRECLUDED BY LAW, THIS WRITTEN
WARRANTY SUPERCEDES AND SPECIFICALLY DISCLAIMS
ANY OTHER WARRANTY OR REPRESENTATION NOT STATED
IN THIS WARRANTY, WHETHER MADE BY TCL, TOSHIBA
CORPORATION, THEIR AFFILIATES, ADRs AND AUTHORIZED
SERVICE DEPOTs AND WHETHER MADE ORALLY OR IN
WRITING (INCLUDING ANY STATEMENT IN ANY BROCHURE,
PRESS RELEASE, ANNOUNCEMENT, ADVERTISEMENT,
POINT OF SALE DISPLAY, ETC.).
YOU MUST READ AND FOLLOW ALL SET-UP AND USAGE
INSTRUCTIONS IN THE APPLICABLE USER GUIDES AND/OR
MANUALS. IF YOU FAIL TO DO SO, THIS TELEVISION MAY NOT
FUNCTION PROPERLY AND YOU MAY SUFFER DAMAGE. THIS
WARRANTY WILL NOT COVER ANY SERVICE THAT IS REQUIRED,
IN PART OR IN WHOLE, AS A RESULT OF ANY FAILURE TO
FOLLOW THE SET-UP AND USAGE INSTRUCTIONS. THIS
WARRANTY DOES NOT APPLY AND SHALL BE VOID AND
UNENFORCEABLE IF THE TELEVISION IS OPENED, SERVICED, OR
REPAIRED BY PERSONS OTHER THAN THOSE AUTHORIZED BY
TCL TO SERVICE OR REPAIR THE PRODUCT.
(continued on next page)
Limited Canadian Warranty
for Toshiba Brand Plasma Television Models
Appendix
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