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Connectivity Troubleshooting
Wireless Network Not Available
• Ensure that any firewalls of your network allow the
TV wireless connection.
• Try searching for wireless networks again, using the
Network/Internet Settings
menu screen.
If the wireless network does not function properly, try
using the wired network in your home. Refer to the
Wired Connectivity
section for more information on
the process.
If the TV does not function using the wired connection,
check the modem (router). If the router does not
have a problem, check the internet connection of
your modem.
Connection is Slow
See the instruction book of your wireless modem to
get information on the internal service area, connection
speed, signal quality and other settings. You need to
have a high speed connection for your modem.
Distruption during playback or slow
reactions
You could try the following in such a case:
Keep at least three meters distance from microwave
ovens, mobile telephones, bluetooth devices or any
other Wi-Fi compatible devices. Try changing the active
channel on the WLAN router.
Internet Connection Not Available / Audio Video
Sharing Not Working
If the MAC address (a unique identifier number) of
your PC or modem has been permanently registered,
it is possible that your TV might not connect to
the internet. In such a case, the MAC address is
authenticated each time when you connect to the
internet. This is a precaution against unauthorized
access. Since your TV has its own MAC address,
your internet service provider cannot validate the MAC
address of your TV. For this reason, your TV cannot
connect to the internet. Contact your internet service
provider and request information on how to connect
a different device, such as your TV, to the internet.
It is also possible that the connection may not be
available due to a firewall problem. If you think
this causes your problem, contact your internet
service provider. A firewall might be the reason of a
connectivity and discovery problem while using the
TV in Audio Video Sharing mode or while browsing
via Audio Video Sharing feature.
Invalid Domain
Ensure that you have already logged on to your PC
with an authorized username/password and also
ensure that your domain is active, prior to sharing
any files in your media server program on your PC. If
the domain is invalid, this might cause problems while
browsing files in Audio Video Sharing mode.
Using Audio Video Sharing Network Service
Audio Video Sharing feature uses a standard that eases
the viewing process of digital electronics and makes
them more convenient to use on a home network.
This standard allows you to view and play photos, music
and videos stored in the media server connected to your
home network.
1. Nero Media Home Installation
The Audio Video Sharing feature cannot be used if the
server programme is not installed onto your PC or if
the required media server software is not installed
onto the companion device. Please prepare your PC
with the Nero Media Home programme. For more
information about the installation, please refer to the
“
Nero Media Home Installation
” section.
2. Connect to a Wired or Wireless Network
See the
Wired/Wireless Connectivity
chapters for
detailed configuration information.
3. Play Shared Files via Media Browser
Select
Media Browser
by using the
directional
buttons
from the main menu and press
OK
. The media browser
will then be displayed.
Audio Video Sharing
Select the desired media type on the main media
browser menu and press
OK
. If sharing configurations
are set properly,
Device Selection
screen will be
displayed after selecting the desired media type. If
available networks are found, they will be listed on
this screen. Select media server or network that you
want to connect to using the Up or Down buttons and
press
OK
. If you want to refresh the device list, press
the
Green
button. You can press
Menu
to exit.
If you select the media type as
Videos
and choose
a device from the selection menu. Then select the
folder with video files in it on the next screen and all
the available video files will be listed.
To play other media types from this screen, you can go
back to main
Media Browser
screen and select the
media type as desired and then perform the network
selection again. Or press the
Blue
button to switch to
next media type quickly without changing the network.
Refer to the
Media Browser
menu section for further
information on file playback.
If a problem occurs with the network, please switch
your television off at the wall socket and back on again.
Trick mode and jump are not supported with the Audio
Video Sharing feature.
Note: There may be some PC’s which may not be able to
utilize the Audio Video Sharing feature due to administrator
and security settings (such as business PC’s).
For best home network streaming with this TV, the Nero
software should be installed.
