Intr
oduction
Connecting
y
our T
V
Using the
Remote Contr
ol
Setting up
y
our T
V
Using the T
V
’s
F
eatur
es
Appendix
Index
45
Troubleshooting
Before calling a service technician, please check the following table for a possible cause of the problem and
some solutions.
Problem
Solution
TV will not turn on
• Make sure the power cord is plugged in, and then press POWER.
• The remote control batteries may be dead. Replace the batteries.
No picture, no sound
• Check the antenna/cable connections.
No sound, picture OK
• The sound may be muted. Press VOLUME.
• The station may have broadcast difficulties. Try another channel.
• Check that the SPEAKERS function in the AUDIO menu is properly
set.
Poor sound, picture OK
• The station may have broadcast difficulties. Try another channel.
Poor picture, sound OK
• Check the antenna connections.
• The station may have broadcast difficulties. Try another channel.
• Adjust the PICTURE menu.
Poor reception of broadcast channels
• The station may have broadcast difficulties. Try another channel.
• Check the antenna connections.
• If you are using a VCR, make sure the TV/VCR button is set
correctly.
Cannot receive above channel 13
• Make sure TV/CABLE is set to TV mode.
Black box appears on the screen
• Closed captioning may be on. Set the closed caption mode to OFF.
Unable to select a certain channel
• The channel may be locked with the CH LOCK feature, or erased
with the ADD/ERASE feature.
Multiple images
• The station may have broadcast difficulties. Try another channel.
• Antenna reception may be poor. Use a highly directional outdoor
antenna.
Poor color or no color
• The station may have broadcast difficulties. Try another channel.
• Adjust the TINT and/or COLOR in the PICTURE menu.
No stereo or SAP sound from a
• Make sure the MTS feature is set properly.
known MTS broadcast
The remote control does not operate
• Make sure the TV/CABLE/VCR switch is set properly.
• Remove all obstructions between the remote control and TV.
• The remote control batteries may be dead. Replace the batteries.
