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If something goes wrong
5.375 x 8.375 ver 3.1
If something goes wrong
Problems that are easy to fix
Your program stops responding.
If you are working with a program that suddenly freezes all
operations, chances are the program has stopped responding.
You can exit the failed program without shutting down the
operating system or closing other programs.
To close a program that has stopped responding:
1
Press
Ctrl
,
Alt
,
and
Del
simultaneously (once).
The Windows Task Manager window appears.
2
Click the
Applications
tab.
If a program has stopped responding, the words “not
responding” appear beside its name in the list.
3
Select the program you want to close, then click
End
Task
.
Closing the failed program should allow you to continue
working. If it does not, continue with the next step.
4
Close the remaining programs one by one by selecting
the program name, then
End Task
.
To power off your computer, do one of the following:
If you are not connected to a domain server:
1
Click
Start
,
Turn off computer
.
The Turn off computer window appears.
2
Click
Turn Off
.
The computer turns off.
If you are connected to a domain server:
1
Click
Start
,
Shut down
.
The Shut Down window appears.
2
Select
Shut down
from the drop-down list.
3
Click
OK
.
The computer shuts down completely.
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