Toshiba B-570-QQ, Owner'S Manual

Page 1: ...TEC Thermal Printer B 570 QQ SERIES Owner s Manual ...

Page 2: ...id the user s authority to operate the equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equip ment Regulations Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada for CANADA only Copyright 2002 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito Ohito cho Tagata gun Shizuoka k...

Page 3: ...s indication Prohibited Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock Do not place metal objects or water filled containers such as flower vases flower pots or mugs etc on top of the machines If metal objects or spilled liquid enter the machines this may cause fire or electric shock If the machines share the same outlet with any other electrical appli...

Page 4: ... ribbons DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight high tem peratures high humidity dust or gas Ensure the printer is operated on a level surface Any data stored in the memory of the printer could be lost during a printer fault Try to avoid using this equipment on the same power supply as high voltage equipment or equip ment likely to cause mains interference...

Page 5: ...BLE OF CONTENTS Page 1 INTRODUCTION 1 1 1 1 Applicable Model 1 5 1 2 Accessories 1 5 2 SPECIFICATIONS 2 1 2 1 Printer 2 1 2 2 Options 2 2 2 3 Media 2 3 2 4 Ribbon 2 3 3 OVERVIEW 3 1 3 1 Front Rear View 3 1 3 2 Operation Panel 3 1 4 DIP SWITCH FUNCTIONS 4 1 5 INSTALLING THE PRINTER 5 1 6 LOADING THE MEDIA 6 1 7 LOADING THE RIBBON 7 1 8 INSERTING THE OPTIONAL FLASH MEMORY CARD 8 1 9 CARE HANDLING OF...

Page 6: ...ibbonsaver abuilt in rewinder strip mechanism and an internal media supply spool This manual contains general set up and maintenance information and should be read carefully to help gain maximum performance and life from your printer For most queries please refer to this manual and keep it safe for future reference 1 1 Applicable Model B 572 QQ Model name description B 5 7 2 Q Q 1 2 Accessories QQ...

Page 7: ... ITF NW 7 CODE39 CODE93 CODE128 EAN128 PDF417 DATA MATRIX Industrial 2 to 5 Times Roman 6 sizes Helvetica 6 sizes Presentation 1 size Letter Gothic 1 size Prestige Elite 2 sizes Courier 2 sizes OCR 2 types Writable characters 40 types Outline font 1 type 0 90 180 270 Serial interface RS 232C Parallel interface Centronics Expansion I O interface Flash memory card interface B 570 QQ Model Item 2 2 O...

Page 8: ...fication other than above are unchanged 2 When marking black marks on label rolls the following requirements must be satisfied When the gap length is less than 4 mm The black mark length should be longer than the gap length When the gap length is 4 mm or more The black mark should not overlap the gap for more than 4 mm and the following label Fig 2 1 25 4 999 0 23 4 997 0 50 8 140 0 47 8 137 0 2 0...

Page 9: ...unication error occurs when the media ribbon ends or the printer does not operate correctly FEED key Feeds paper RESTART key Resets the printer when paused or when an error occurs Used to set the threshold Refer to page 10 4 PAUSE key Pauses printing Message display shows PAUSE and an unprinted count Used to set the threshold Refer to page 10 4 Fig 3 2 Fig 3 1 Front View Rear View Top Cover Supply...

Page 10: ...t the power off time READY BUSY RTS No XON is output at the power on time No XOFF is output at the power off time XON XOFF READY BUSY XON is output at the power on time XOFF is output at the power off time XON XOFF XON is output at the power on time XOFF is output at the power off time Transmission speed Stop bit length Data length Parity check Parity check effective when DIP SW 5 is set to ON Dat...

Page 11: ...ith this product If using another cable it should conform to the following specifications For more details please contact your local TOSHIBA TEC service representative Centronics Interface 36 pins Male Printer Side Connector Pin Signals Expansion I O Interface 24 pins Male Printer Side Connector Pin Signals RS 232C Interface DB 25S 25 pins Male DB 9P Metric screw type Connector to PC Connector to ...

Page 12: ...urntheforcethelockingringtoofarcounterclockwiseoritmaycomeoffthesupplyholder 6 LOADING THE MEDIA WARNING 1 Do not touch moving parts To reduce the risk that fingers jewelry clothing etc be drawn into the moving parts push the switch in the OFF position to stop movement 2 To avoid injury be careful not to catch or jam your fingers while opening or closing the cover 6 LOADING THE MEDIA The printer p...

Page 13: ... paper holders of the media guide adjust the media guides to the media width and tighten the locking screw 8 Check that the media path through the printer is straight The media should be centered under the print head NOTE When using the label rolled with labels facing outside please remove the upper plates of both paper holders using the following procedure Failure to do this may cause a paper jam...

Page 14: ...ig 6 5 Media Guide Screw T 4x8 3 Attach the media guide back in position NOTE Do not lose the removed upper plates because they are required when using the label rolled with labels facing inside 9 Set the black mark feed gap sensor to the correct position by turning the adjusting knob Turning the knob right will move the sensor towards the center of the media while turning left will move it away f...

Page 15: ...nsor position to that of the black mark the upper hole indicates the position of the black mark sensor NOTE Make sure to set the sensor to detect the center of the black mark otherwise a paper jam error could occur Setting the feed gap sensor position 1 Adjust the sensor to detect on the gap the lower hole indicates the position of the feed gap sensor Fig 6 7 Black Mark Black Mark Sensor Feed Gap ...

Page 16: ...sition with the take up clip Wind the paper counter clockwise around the spool as this is the direction it rotates 3 Rotate the take up spool anti clockwise a few times to take up any slack in the backing paper Fig 6 9 NOTES 1 The backing paper is easier to feed back to the take up spool if the front plate is removed 2 When fitting the tace up clip the longer side of the clip should be fitted into...

Page 17: ...t the selection switch to the REWINDER position 3 Follow the procedure for strip type 4 Adjustment If the label skews when using built in rewinder unit turn the adjustment knob of the rewinder guide plate to correct the label feed Clockwise turn moves the rewinder guide plate forward and counterclockwise moves it backward When labels skew to the right Loosen the SM 4x8 sems screw with a philips he...

Page 18: ...rmal media a chemically treated surface DO NOT LOAD a ribbon when using a direct thermal media 1 When using a narrow width ribbon slide the ribbon stoppers along the shafts to a position where the ribbon will be centered when it is fitted When changing from a narrow width to a wider one rotate the ribbon stoppers by 90 push them back to the correct position and then rotate back to lock NOTE When a...

Page 19: ...mp place 5 Before inserting or removing the card make sure that the power switch is turned off 6 Thefollowingflashcardscanbeused The1MB cardisreadonlyandthe4MBcardcanread write CAUTION To protect memory cards discharge static electricity from your body by touching the printer rear cover prior touching the memory cards Fig 8 1 Flash memory Card WARNING Turn the power OFF when inserting or removing ...

Page 20: ...des as this might flatten that side causing erratic media advance and poor print quality Store the media in plastic bags and always reseal after opening Unprotected media can get dirty and the extra abrasion from the dust and dirt particles will shorten the print head life Store the media and ribbon in a cool dry place Avoid areas where they would be exposed to direct sunlight high temperature hig...

Page 21: ...rinter it should be regularly cleaned The greater the usage of the printer the more frequent the cleaning i e low usage weekly high usage daily 1 Turn the power off 2 Open the top cover 3 Turn the head lever to raise the print head 4 Remove the ribbon and media 5 Clean the element of print head with print head cleaner 6 Wipe the platen feed roller and pinch roller with a cleaner moistened with alc...

Page 22: ...0 2 9 Paper jams in the cutter unit can be caused by wear or residual glue from label stock on the cutter Do not use none specified media in the cutter If you get frequent jams in the cutter contact your Authorized Service representative 10 3 Removing Jammed Paper 1 Turn the power off 2 Open the top cover 3 Turn the head lever to position 3 then release the ribbon shaft holder plate 4 Remove the b...

Page 23: ...s are sharp and care should be taken not to injure yourself when cleaning 1 Loosen two screws and remove the cutter cover 2 Remove the white screw and media guide 3 Remove the jammed paper and trash 4 Clean the cutter with dry cloth Fig 10 3 Fixed Cutter Cutter Unit Swing Cutter Screw Media Guide Cutter Cover White Screw 24741710304 5 Assembling is reverse order of removal ...

Page 24: ...SE key when more than 1 5 labels tags are advanced Threshold setting is completed by this operation 14 Press the RESTART key 15 The printer is in stand by 16 Send an issue command from the PC to the printer O N L I N E O N L I N E P A U S E P A U S E O N L I N E Turn the power ON RESTART PAUSE Command T R N S M I S I V E PAUSE A S FEED R E L E C T V E F I FEED T R N S M I S I V E A S PAUSE T R N S...

Page 25: ...m Approx 17 mm EM1 33035 Threshold setting procedure For firmware version 2 5 or earlier 1 Turn the power on 2 Load the pre printed label Any position 3 Press the PAUSE key once 4 Hold down the PAUSE key for more than 3 seconds and it will begin to feed After it has fed the 2 label release the PAUSE key 5 Press the RESTART key for ON LINE mode 6 Threshold setting is now completed NOTES 1 If the PA...

Page 26: ... the media correctly Press the RESTART key 2 Remove the cause of the jam and replace the media correctly Press the RESTART key 3 Turn the power off then on again Select the correct sensor Feed the media 4 Adjust the sensor position Press the RESTART key 5 Turn the power off then on again Set the correct media size Feed the media 6 Set the threshold see page 10 4 Else Turn the power off and call yo...

Page 27: ...eplace the flash memory card and retry 3 Turn the power off and contact your Authorized Service representative Replace the card with a new one and re send data Only 1MB and 4MB cards can be used Turn the power off then on again or press the RESTART key Check the program data Call your Authorized Service repre sentative if necessary The print head is too hot This message is displayed when sending t...

Page 28: ...ere is power supplied Call your Authorized Service representative if necessary Check for a paper jam in the cutter Call your Authorized Service representative if necessary 1 Clean the cutter blades 2 The blades are worn Call your Authorized Service representative Problem Solution Error Message Problem Solution Correct the command and re send it again Turn the power off then on again If the problem...

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Page 30: ...PRINTED IN JAPAN EM1 33035 E ...