Toshiba B-852-TS22-QP-R, Owner'S Manual

Page 1: ...TOSHIBA Label Tag Printer B 852 SERIES Owner s Manual Mode d emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Manuale Utente Manual do Utilizador ...

Page 2: ... an ENERGY STAR Partner TOSHIBA TEC has determined that this product meets the ENERGY STAR guidelines for energy efficiency Outline of the International ENERGY STAR Office Equipment Program The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the penetration of energy efficient computers and other office equipment The program backs ...

Page 3: ...TOSHIBA Label Tag Printer B 852 SERIES Owner s Manual ...

Page 4: ... general household waste By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of this product For more detailed information about the take back and recycling of this product please contact your supplier where you purchased the product ...

Page 5: ...ord plug with wet hands as this may cause electric shock If the machines share the same outlet with any other electrical appliances that consume large amounts of power the voltage will fluctuate widely each time these appliances operate Be sure to provide an exclusive outlet for the machine as this may cause fire or electric shock Do not place metal objects or water filled containers such as flowe...

Page 6: ...s high humidity dust or gas Ensure the printer is operated on a level surface Any data stored in the memory of the printer could be lost during a printer fault Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference Unplug the machine whenever you are working inside it or cleaning it Keep your work environment static free...

Page 7: ...2 10 2 5 1 Setting the Feed Gap Sensor E2 10 2 5 2 Setting the Black Mark Sensor E2 10 2 6 Loading the Ribbon E2 11 2 7 Connecting the Cables to Your Printer E2 12 2 8 Turning the Printer ON OFF E2 13 2 8 1 Turning ON the Printer E2 13 2 8 2 Turning OFF the Printer E2 13 2 9 Setting an Operating Environment E2 14 2 9 1 Parameter Setting E2 15 2 9 2 Dump Mode Setting E2 27 2 9 3 BASIC Expansion Mod...

Page 8: ...e Sensor E7 2 7 1 4 Effective Print Area E7 3 7 2 Ribbon E7 4 7 3 Recommended Media and Ribbon Types E7 4 7 4 Care Handling of Media and Ribbon E7 5 APPENDIX 1 MESSAGES AND LEDS EA1 1 APPENDIX 2 INTERFACE EA2 1 APPENDIX 3 PRINT SAMPLES EA3 1 APPENDIX 4 GLOSSARIES EA4 1 INDEX CAUTION 1 This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC 2 The contents o...

Page 9: ...eat operability Various kinds of media can be used since the black mark sensors are located above and under the media passage respectively and the media sensors can be moved from the center to the left edge of the media When the optional interface board is installed Web functions such as remote maintenance and other advanced network functions are available Superior hardware including the specially...

Page 10: ... Holder Frame R 1 pc 1 pc Supply Holder Base 1 pc Wing Bolt M 4x6 2 pcs Cable Clamp 1 pc Screw 1 pc Supply Loading Instructions Safety Precautions 1 sheet 1 sheet Quality Control Report Warranty Disclaimer Sheet 1 sheet QQ 1sheet QQ CAUTION Be sure to use TOSHIBA TEC approved print head cleaner Failure to do this may shorten the print head life Contents Bar code print application Bartender ultra l...

Page 11: ...70 mm 18 5 inches when the optional Cutter Module is installed on the printer Dimensions in inches mm 15 2 385 7 1 181 16 8 427 10 4 265 10 4 265 Supply Holder Frame Supply Holder Unit Option Expansion I O Interface Connector Serial Interface Connector Wireless LAN Parallel Interface Connector Centronics USB port LAN Connector LCD Message Display Operation Panel Power Switch Media Outlet Top Cover...

Page 12: ... 1 for further information about the Operation Panel LCD Message Display ON LINE LED Green ERROR LED Red PAUSE key POWER LED Green FEED key RESTART key Print Head Print Head Block Head Block Release Lever Ribbon Holder Paper Guide Black Mark Feed Gap Sensor Platen Supply Loading Instructions Supply Path Label Caution Label ...

Page 13: ... an external device with the exclusive interface such as the keyboard module Serial Interface board B SA704 RS QM R Installing this PC board provides an RS232C interface port Wireless LAN board B SA704 WLAN QM R Installing this PC board allows a communication by wireless LAN Real time clock B SA704 RTC QM R This module holds the current time year month day hour minute second NOTE Available from yo...

Page 14: ...r Make a print test in your operating environment and check the print result Print test 2 1 Installation 2 3 Connecting the Power Cord 2 4 Loading the Media 2 5 Setting Sensor Positions 2 6 Loading the Ribbon 2 7 Connecting the Printer to Your Host Computer 2 9 Setting an Operating Environment 2 11 Print Test Automatic threshold setting Manual threshold setting If necessary install the printer dri...

Page 15: ...ally the optional cutter mechanism Make sure to turn off the printer power and to remove the power cord from the printer whenever working on the inside of the printer such as changing the ribbon or loading the media or when cleaning the printer For best results and longer printer life use only TOSHIBA TEC recommended media and ribbons Store the media and ribbons in accordance with their specificat...

Page 16: ...ng the two M 4X6 Wing Bolts supplied as shown below 2 Attach the assembled Supply Holder Frame to the rear of the B 852 printer by inserting the hooks of the Frame into the two slots in the rear of the printer as shown in the figure below NOTE Make sure that the two small flanges at each end of the Supply Holder Base fit into the small rectangular holes at the bottom of the Supply Holder Frames be...

Page 17: ... the figure below Example of US Type QQ model Example of EU Type QP model CAUTION 1 Make sure that the printer power switch is turned to the off position before connecting the power cord to prevent possible electric shock or damage to the printer 2 Use only the power cord supplied with the printer Use of any other cord may cause electric shock or fire 3 Connect the power cord to a three prong outl...

Page 18: ... Disassembling the Supply Holder Unit 1 Position the Supply Holder Unit as shown in the above diagram so that the Non removable Supply Holder is at the right 2 Rotate the Green Supply Holder Locking Knob in the direction of arrow c counterclockwise to loosen the Removable Supply Holder 3 Slide the Removable Supply Holder in the direction of arrow d to remove it from the Supply Shaft 4 Rotate the g...

Page 19: ...e media on the Supply Shaft 4 Tighten the green Supply Holder Locking Knob for the Removable Supply Holder by turning it in the direction of arrow e 5 Tighten the green Supply Holder Locking Knob for the Non removable Supply Holder by turning it in the direction of arrow f NOTES 1 This Supply Holder accepts four sizes of media core 38 mm 40 mm 42 mm and 76 2 mm When using a media roll of 38 mm 40 ...

Page 20: ...ll the media into the printer from the Supply Holder Unit that has been installed in the previous steps 1 Raise the Top Cover as shown in the diagram below CAUTION The reassembled Supply Holder Unit and media roll may be quite heavy so be careful not to pinch your fingers when installing the Supply Holder Unit onto the Supply Holder Frame Top Cover NOTE Make sure that the brass bushings of the Sup...

Page 21: ... paper until it extends past the Platen until it extends past the cutter outlet when the optional cutter is attached 8 Grasp the right Paper Guide and move it to the left to close both Paper Guides and automatically center the media 9 Press the Paper Guide Locking Levers to lock the Paper Guides in place CAUTION Be careful not touch the Print Head Element when raising the Print Head Block Failure ...

Page 22: ... Lever in the figure below Head Pressure Adjust Lever UP DOWN NOTE Head Pressure Adjust Lever Position Lever position Head pressure Available media UP Low Thin tag paper Narrow media DOWN High Label Thick tag paper Wide media Full width media When using full width media be sure to turn the Head Pressure Adjust Lever to DOWN regardless of the thickness For all kinds of media except the full width m...

Page 23: ...st Gear to move the Sensor Ass y to the left or right to center the arrow over the label 3 With the sensor set to the center of the labels it will be guaranteed to detect the gap between labels even if the labels are round 1 If the Black Mark is printed on the top of the tag media then simply rotate the Green Sensor Adjust Gear to move the Sensor Ass y so that the Black Mark Indicator is directly ...

Page 24: ...te the Green Ribbon Winding Core to lock the Ribbon Supply Roll into position e 7 Repeat steps 4 through 6 with the Ribbon Take up Roll locking it in place also 8 Take up any slack in the ribbon by rotating the green Ribbon Winding Core on the take up in the direction of arrow c 9 Close the Print Head Block and lock it in place by pressing at locations d and e in the figure below NOTE Be sure to r...

Page 25: ...M ports Option Wireless LAN using an optional Wireless LAN board Option For details of each interface refer to APPENDIX 2 After connecting the necessary interface cables set an operating environment of the printer Refer to Section 2 9 1 Parameter Setting The diagram below shows all the possible cable connections to the current version of the printer Expansion I O Connector Serial I F Connector Wir...

Page 26: ... switch verify that the ON LINE message appears in the LCD Message Display and that the ON LINE LED light is on and is not flashing 2 To turn OFF the printer power press the power switch as shown in the diagram below Note that is the power OFF side of the switch CAUTION Use the power switch to turn the printer On Off Plugging or unplugging the power cord to turn the printer On Off may cause fire a...

Page 27: ...IC mode Refer to Section 2 9 3 BASIC Expansion Mode 6 AUTO CALIB This menu is used to enable or disable the automatic calibration function Refer to Section 2 9 4 Automatic Caliburation 7 LAN This menu is used to enable or disable the LAN communication and SNMP Refer to Section 2 9 5 LAN Setting 8 RTC SET This menu is used to set the date and time of the real time clock enable or disable the low ba...

Page 28: ...election 2 Character zero selection 3 Baud rate selection 4 Data length selection 5 Stop bit length selection 6 Parity selection 7 Flow control code selection 8 LCD language selection 9 Auto forward wait selection 10 Control code selection 11 FEED key function selection 12 KANJI code selection 13 EURO code selection 14 Auto print head check selection 15 Centronics ACK BUSY timing selection 16 Web ...

Page 29: ...T appears press the PAUSE key twice Use the FEED or RESTART key to select a desired option After selecting a character zero press the PAUSE key NOTE Be careful if the printer is turned off without pressing the PAUSE key the selected value does not become effective FONT CODE PC 850 RESTART FEED ZERO FONT 0 ZERO FONT 0 ZERO FONT Ø RESTART FEED Without slash With slash NOTE The following fonts do not...

Page 30: ... a desired option After selecting a baud rate press the PAUSE key 4 Data Length Selection This parameter is to choose a communication data length of the RS 232C interface 7 bits is used when transmitting alphanumeric data only 8 bits is used to when transmitting special characters Be sure to match a setting with a host computer When 2 PARAMETER SET appears press the PAUSE key until the following d...

Page 31: ... READY BUSY XON XOFF READY BUSY RTS XON XOFF mode XON XOFF READY BUS Y DTR mode READY BUSY DTR mode XON XOFF mode RTS mode PARITY NONE PARITY EVEN PARITY ODD RESTART FEED PARITY NONE NOTE The following is the detailed descriptions for each transmission control code 1 XON XOFF AUTO At the power on time the printer outputs XON At the power off time the printer outputs XOFF 2 XON READY AUTO At the po...

Page 32: ... media from curling When 2 PARAMETER SET appears press the PAUSE key until the following display appears Use the FEED or RESTART key to select a desired option After selecting an auto forward wait press the PAUSE key LCD ENGLISH RESTART FEED ENGLISH ITALIAN JAPANESE SPANISH DUTCH FRENCH GERMAN FORWARD WAIT OFF RESTART FEED FORWARD WAIT OFF Not activated FORWARD WAIT ON Activated NOTES 1 If the pri...

Page 33: ...tion This parameter is to choose a Control Code When 2 PARAMETER SET appears press the PAUSE key until the following display appears Use the FEED or RESTART key to select a desired option When CODE MANUAL is selected and the PAUSE key is pressed the LCD display will show the setting screen of CONTROL CODE1 to CONTROL CODE3 as follows POSITION 5 0mm POSITION 0 0mm RESTART FEED POSITION 5 0mm POSITI...

Page 34: ... for Control Code 3 and the Strip Wait Status Selection screen will appear 11 FEED Key Function Selection This parameter is to choose the function of the FEED key When 2 PARAMETER SET appears press the PAUSE key until the following display appears Use the FEED or RESTART key to select a desired option After selecting the FEED key function press the PAUSE key CONTROL CODE1 CONTROL CODE2 CONTROL COD...

Page 35: ...lection This parameter is to choose a Euro code When 2 PARAMETER SET appears press the PAUSE key until the following display appears Use the FEED or RESTART key to select a desired option After selecting a Euro code press the PAUSE key NOTE Kanji code selection is not supported by the QQ QP model as the Kanji ROMs are not installed EURO CODE B0 NOTE Pressing the FEED or RESTART key causes 1 byte c...

Page 36: ...llowing display appears Use the FEED or RESTART key to select a desired option After selecting an ACK BUSY timing press the PAUSE key NOTES 1 It will take about 2 seconds to perform an Auto Print Head check 2 It is recommended that this function should be activated when high quality printing such as bar codes printing is required Otherwise choose OFF 3 When a broken element is found the printer st...

Page 37: ...s interface the printer will be reset and turn to the idle state When the INPUT PRIME parameter is set to OFF the printer is reset but does not turn to idle When this parameter is set to ON the host sends an INIT signal and the printer turns to idle each time the printer is turned on If you would like to avoid this processing set this parameter to OFF When 2 PARAMETER SET appears press the PAUSE k...

Page 38: ... display appears Use the FEED or RESTART key to select a desired option After selecting an Expansion I O Interface type press the PAUSE key 19 Plug Play Selection This parameter is to choose whether to enable a Plug Play function When 2 PARAMETER SET appears press the PAUSE key until the following display appears Use the FEED or RESTART key to select a desired option After selecting a Plug Play pr...

Page 39: ...ion When 2 PARAMETER SET appears press the PAUSE key until the following display appears Use the FEED or RESTART key to select a desired option After selecting a Maxi code specification press the PAUSE key LBL RBN END TYP1 LBL RBN END TYP1 LBL RBN END TYP2 RESTART FEED TYPE1 When a label ribbon end is detected in the middle of printing printing is immediately paused TYPE2 When a label ribbon end i...

Page 40: ...E Turn off the power and then on PAUSE BUFFER RS 232C BUFFER NETWORK RESTART FEED BUFFER BASIC 1 BUFFER CENTRO BUFFER BASIC 2 BUFFER USB PRINT ON DEMAND PRINT ON DEMAND RESTART FEED Prints 166 lines of data approx 50cm then stops To print the subsequent data choose a printing method again and press the PAUSE key Prints all data in the receive buffer then stops PRINT ALL BASIC Interpreter Interface...

Page 41: ...0 2C 30 30 33 30 2C 30 36 36 30 0 0020 0030 0660 2C 30 2C 32 7C 7D 7B 4C 43 3B 30 30 37 30 2C 30 0 2 LC 0070 0 30 32 30 2C 30 30 37 30 2C 30 36 36 30 2C 30 2C 020 0070 0660 0 39 7C 7D 7B 4C 43 3B 30 30 35 30 2C 30 30 32 30 9 LC 0050 0020 44 45 46 47 48 49 4A 7C 7D 7B 50 43 31 30 3B 30 DEFGHIJ PC10 0 33 35 30 2C 30 34 30 30 2C 31 2C 31 2C 4B 2C 30 350 0400 1 1 K 0 30 2C 42 3D 41 42 43 44 65 66 67 6...

Page 42: ...execute the BASIC expansion mode program under the following conditions The BASIC expansion mode program has already been loaded The BASIC enable setting mode is selected The basic expansion mode ends when the basic expansion program is exited When 5 EXPAND MODE appears press the PAUSE key When the PAUSE key is pressed BASIC program is executed 5 EXPAND MODE NOTE For the BASIC enable setting mode ...

Page 43: ...When 6 AUTO CALIB appears press the PAUSE key Use the FEED or RESTART key to select a desired option After selecting the automatic calibration press the PAUSE key OFF OFF ON REFLECT RESTART FEED Not activated Activated Feed gap sensor ON TRANS Activated Black mark sensor NOTES 1 This function is available only when the media pitch is 10 0 mm to 150 0 mm 2 When this function is activated the media ...

Page 44: ...he LAN Setting Mode In the LAN Setting Mode whether to enable the LAN communication and SNMP or not is selectable When 7 LAN appears press the PAUSE key Use the FEED or RESTART key to select a desired option After selecting the LAN setting press the PAUSE key ON SNMP ON OFF ON SNMP OFF RESTART FEED LAN is disabled LAN and SNMP are enabled ON SNMP ON LAN is enabled but SNMP is disabled ...

Page 45: ...g 1 Date Setting This parameter is to set the Year Month and Day in order When 8 RTC SET appears press the PAUSE key Press the PAUSE key to set the date After selecting the date press the PAUSE key 2 Time Setting This parameter is to set the Hour Minute and Second in order Press the PAUSE key to set the time After selecting the time press the PAUSE key DATE 05 01 01 DATE Y 06 01 01 DATE M 06 03 01...

Page 46: ...attery check is not activated LOW BATT OFF RENEWAL RENEWAL BATCH RESTART FEED Batch print is possible However the same time is printed on the all media issued in a batch because the real time clock data is read only for the first media A real time can be printed on each media However the printer needs to stop the motion before printing each media to read the real time clock data RENEWAL PAGE NOTE ...

Page 47: ... 10 2 General Description 1 Features Once you install the TOSHIBA printer driver on your Windows host computer you can use the TOSHIBA bar code printer as well as the easy to use general printers You can use this printer by connecting a parallel interface cable printer cable a USB cable or a LAN cable to your host computer 2 System Requirements To install the TOSHIBA printer driver on your host co...

Page 48: ...ure for the parallel interface and also perform the following 1 In the procedure select LPT1 for the port 2 After installation of the printer driver is completed add the LAN port by referring to Section 2 10 5 Adding Deleting a LAN Port and specify the LAN port 1 Parallel Interface To use the parallel interface the following settings are required after installing the printer driver For Windows 98 ...

Page 49: ...92R TH10 QQ B 492L TH10 QP B 492R TH10 QP TEC B 572 B 572 QQ B 572 QQ US B 572 QP TEC B 672 B 672 QQ B 672 QQ US B 672 QP TEC B 682 B 682 TS10 QQ B 682 TS10 QQ US B 682 TS10 QP TEC B 852 B 852 TS12 QQ B 852 TS12 QQ US B 852 TS12 QP TEC B 852 R B 852 TS22 QQ R B 852 TS22 QP R TEC B 872 B 872 QQ B 872 QQ US B 872 QP TEC B 882 B 882 TS10 QQ B 882 TS10 QQ US B 882 TS10 QP TEC B SA4G B SA4TM GS12 QM R ...

Page 50: ...you install the printer driver for the first time this screen is not displayed 7 Select the port to be used for printing from the Available ports list then click on the Next button 8 Change the printer name if necessary and select whether or not you use the printer as the default printer Yes or No Click on the Finish button 9 The printer driver is installed When installation is completed the new p...

Page 51: ...2 GH12 QQ B 472 QP TEC B 472 CN B 472 GH12 CN B 472 GH14 CN TEC B 482 B 482 TS10 QQ B 482 TS10 QQ US B 482 TS10 QP TEC B 492 B 492L TH10 QQ B 492R TH10 QQ B 492L TH10 QP B 492R TH10 QP TEC B 572 B 572 QQ B 572 QQ US B 572 QP TEC B 672 B 672 QQ B 672 QQ US B 672 QP TEC B 682 B 682 TS10 QQ B 682 TS10 QQ US B 682 TS10 QP TEC B 852 B 852 TS12 QQ B 852 TS12 QQ US B 852 TS12 QP TEC B 852 R B 852 TS22 QQ...

Page 52: ...he printer as the default printer Yes or No Click on the Next button 11 Select whether or not the printer will be shared with other network users Shared or Not shared Click on the Next button 12 Select whether or not the test page will be printed Yes or No then click on the Finish button 13 If the Digital Signature Not Found screen is displayed click on the Yes button 14 When the Completing the Ad...

Page 53: ...em s plug and play function 1 Turn the printer ON then connect it to your host computer with the USB cable The New Hardware Found dialog box is displayed and USB Device is detected 2 After a while the Add New Hardware Wizard dialog box is displayed Select Specify the location of the driver Advanced then click on the Next button Windows 98 Me ...

Page 54: ... 41 3 Select Search for the best driver for your device Recommended Mark the Specify a location checkbox then click on the Browse button Specify driver folder then click on the Next button 4 Check to see that the USB Printing Support driver is detected then click on the Next button ...

Page 55: ...en which indicates the USB Printing Support driver has been installed is displayed click on the Finish button 6 After a while TEC B SA4T is detected as a new hardware 7 The Add New Hardware Wizard dialog box is displayed Select Specify the location of the driver Advanced then click on the Next button ...

Page 56: ...rs E2 43 8 Select Search for the best driver for your device Recommended Mark the Specify a location checkbox then click on the Browse button Specify driver folder then click on the Next button 9 Check to see that the TEC B SA4T driver is detected then click on the Next button ...

Page 57: ... if necessary and select whether or not you use the printer as the default printer Yes or No Click on the Finish button 11 When the screen which indicates TEC B SA4T has been installed is displayed click on the Finish button 12 When installation is completed the new printer icon is added in the Printers folder ...

Page 58: ...tomatically installed 4 After a while for Windows XP TEC B SA4T is detected as a new device For Windows 2000 Unknown device is detected as a new device In both cases perform the following steps though dialog boxes for Windows XP are used 5 The Found New Hardware Wizard dialog box is displayed Select No not this time then click on the Next button Windows 2000 XP NOTE When plug and play printer inst...

Page 59: ...t Install from a list or specific location Advanced then click on the Next button 7 Select Search for the best driver in these locations Mark the Include this location in the search checkbox then click on the Browse button Specify the driver folder in the CD ROM then click on the Next button ...

Page 60: ...ivers E2 47 8 When the dialog box below is displayed click on the Continue Anyway button 9 When the Completing the Found New Hardware Wizard screen is displayed click on the Finish button 10 When installation is completed the new printer icon is added in the Printers folder ...

Page 61: ...ll control access privilege concerning the printer settings 2 Select Settings Printers from the Start menu to open the printer folder 3 Right click on the printer driver icon to be deleted then select Delete The confirmation message is displayed 4 Click on the Yes button to delete 5 After the printer icon is deleted select Server Properties from File menu of the Printers folder 6 Select the printe...

Page 62: ...g a LAN port 1 Adding a LAN Port 1 Right click on the printer icon Select Properties to open the printer Properties dialog box 2 Select the Details tab and click on the Add Port button The Add Port dialog box is displayed 3 Select Other Select Seagull Scientific TCP IP Port from the list then click on the OK button 4 On the Add Seagull TCP IP Port dialog box enter the name or IP address the port n...

Page 63: ...added to the Print to the following port s list 2 Deleting a LAN Port 1 Right click on the printer icon Select Properties to open the printer Properties dialog box 2 Select the Details tab and click on the Delete Port button 3 Select the port to be deleted then click on the OK button 4 When deletion of the port is completed the port is also deleted from the Print to the following port list 1 Right...

Page 64: ...u uninstall the previous version of the printer driver Or the printer driver is not upgraded properly 2 Others If your operating system is Windows 2000 or Windows XP when plug and play printer installation in progress is stopped be sure to delete the printer detected and displayed on the Device Manager tab of the System Properties dialog box Before uninstalling the printer driver be sure to comple...

Page 65: ...er Driver please refer to the Help for Windows Printer Drivers screen 1 Open the Properties screen of the Printer Driver 2 Clicking on the About tab causes the following screen to appear Click on the Help button 3 The Help for Windows Printer Drivers screen appears This screen will provide how to use the printer driver About tab Help button ...

Page 66: ...play of the Printer Driver s Properties Screen Print Method Direct thermal or thermal transfer is selectable Sensor Media sensor type is selectable Issue Mode Batch or strip is selectable Cut Whether to use the cutter or not is selectable Fine Adjustment Adjustment values for the feed amount cut strip position etc can be set 2 Confirm the print test result When a print start position cut strip pos...

Page 67: ... refer to the B 852 Series External Equipment Interface Specification stored in the CD ROM Regarding how to use the Printer Driver refer to the Help for the Windows Printer Drivers screen To gain maximum performance and life from the Cutter Module periodic cleaning is required Before starting a cleaning be sure to TURN OFF the printer to avoid risk of injury For details of cleaning refer to Sectio...

Page 68: ...ted 2 Cut Position Fine Adjustment Cut position is fine adjusted 3 Reverse Feed Amount Fine Adjustment Reverse feed amount is fine adjusted 4 X coordinate Fine Adjustment X coordinate of a print position is fine adjusted 5 Print Tone Fine Adjustment Thermal transfer Print tone is fine adjusted for thermal transfer mode 6 Print Tone Fine Adjustment Thermal direct Print tone is fine adjusted for the...

Page 69: ...se a desired value by using the RESTART or FEED key Pressing the FEED key one time causes a 0 1mm change up to 50 0 mm Pressing the RESTART key one time causes a 0 1mm change up to 50 0 mm One label Print Start Position Print Start Position 3mm 3mm Feed Direction Feed Direction Print Start Position One label Feed Direction One label Example of Print Start Position Fine Adjustment When setting 3 0 ...

Page 70: ... 0 1mm CUT ADJ 0 1mm NOTES Choose a desired value by using the RESTART or FEED key Pressing the FEED key one time causes a 0 1mm change up to 50 0 mm Pressing the RESTART key one time causes a 0 1mm change up to 50 0 mm Cut Position Cut Position Feed Direction 3mm 3mm Feed Direction Feed Direction Cut Position Example of Cut Position Fine Adjustment When setting 3 0 mm Compared with 0 0mm position...

Page 71: ...e up to 9 9 mm Example of Reverse Feed Amount Fine Adjustment When setting 3 0 mm Compared with 0 0mm position the print start position after a reverse feed is shifted forward When setting 0 0 mm When setting 3 0 mm Compared with 0 0mm position the print start position after a reverse feed is shifted backward RESTART FEED BACK ADJ 9 9mm BACK ADJ 9 8 mm BACK ADJ 0 0mm BACK ADJ 9 8mm BACK ADJ 9 9mm ...

Page 72: ...to 99 9 mm Pressing the RESTART key one time causes a 0 1mm change up to 99 9 mm Example of X Coordinate Fine Adjustment When setting 50 0 mm Compared with 0 0mm position the print position is shifted to the left When setting 0 0 mm When setting 50 0 mm Compared with 0 0mm position the print position is shifted to the right X ADJUST 5 0mm RESTART FEED X ADJUST 99 9mm X ADJUST 99 8mm X ADJUST 0 0mm...

Page 73: ...ue or to skip this menu press the PAUSE key Print Tone Fine Adjustment NOTES Choose a desired value by using the RESTART or FEED key Pressing the FEED key one time causes a 1 tone change up to 10 tones Pressing the RESTART key one time causes a 1 tone change up to 10 tones TONE ADJ T 3 RESTART FEED TONE ADJ T 10 TONE ADJ T 9 TONE ADJ T 0 TONE ADJ T 9 TONE ADJ T 10 Darker Lighter Standard TONE ADJ ...

Page 74: ...E key Ribbon Motor Voltage Fine Adjustment RESTART FEED RBN ADJ FW 6 RBN ADJ FW 5 RBN ADJ FW 4 RBN ADJ FW 14 RBN ADJ FW 15 Motor Torque High Low RBN ADJ FW 10 RBN ADJ BK 10 RBN ADJ BK 9 RBN ADJ BK 8 RBN ADJ BK 14 RBN ADJ BK 15 Motor Torque High Low RESTART FEED RBN ADJ BK 5 NOTES Choose a desired value by using the RESTART or FEED key Pressing the FEED key one time causes a 1 step change up to 15 ...

Page 75: ...nsor so that it is in line with the centre of a black mark 3 Press the PAUSE key 4 The printer enters the pause mode 5 Press and hold the PAUSE key in the pause state until the following screen appears 6 The sensor type is displayed 7 Select the sensor to be adjusted by using the FEED key 8 Press and hold the PAUSE key until more than 1 5 labels tags have been issued The media will continue to be ...

Page 76: ...or Status Display Temperatures being detected by the Print Head Thermistor and the Ambient Thermistor are displayed 2 Upper Black Mark Sensor Status Display Voltage being detected by the upper Black Mark Sensor is displayed 3 Upper Black Mark Sensor Adjustment Using the media actually used a media level voltage is stored 4 Lower Black Mark Sensor Status Display Voltage being detected by the lower ...

Page 77: ... 2 Press and hold the RESTART or FEED key for about 3 seconds aligning a blank part of print area with the Feed Gap Sensor 3 When storing a media level voltage is completed an asterisk is displayed on the right side of a voltage Press the PAUSE key 4 The display changes as shown on the left NOTES 1 When measuring a voltage of a blank area be careful not to align a pre print with the sensor by mist...

Page 78: ...Sensor and Feed Gap Sensor are displayed 3 Press and hold the RESTART or FEED key for about 3 seconds 4 When storing a no media level voltage is completed an asterisk is displayed on the right side of a voltage Press the PAUSE key 5 The message returns to 5 SENSOR ADJ Manual Threshold Setting Then set the calculated threshold voltage in the Parameter Fine Adjustment mode 1 While 5 SENSOR ADJ is di...

Page 79: ...USE key 6 To check for a proper operation issue the pre printed media in online If an error still occurs even after a manual threshold setting change the threshold voltage a little and retry NOTE Pressing the FEED key one time causes a 0 1V change up to 0 0V Pressing the RESTART key one time causes a 0 1V change up to 4 0V Black Mark Sensor Feed Gap Sensor RESTART FEED THRESHOLD R 4 0V THRESHOLD R...

Page 80: ...nd symbols to indicate the printer s status Up to 16 characters can be displayed on one line There are three LED lights on the Operation Panel LED Illuminates when Flashes when POWER The printer is turned on ON LINE The printer is ready to print The printer is communicating with your computer ERROR Any error occurs with the printer There are three keys on the Operation Panel PAUSE Used to stop pri...

Page 81: ... unprinted media 5 When the RESTART key is pressed the printer resumes printing Reset operation clears the print data sent to the printer from the computer and returns the printer to an idle condition 1 The printer is turned on standing by or printing 2 To stop printing or clear the data sent from the computer press the PAUSE key The printer stops printing 3 Press and hold the RESTART key for 3 se...

Page 82: ...o disconnect the Power Cord before performing maintenance Failure to do this may cause an electric shock 2 To avoid injury be careful not to pinch or jam your fingers while opening or closing the cover and Print Head Block 3 The Print Head may become hot Do not touch the Print Head 4 Do not pour water directly onto the printer CAUTION 1 Do not allow any hard objects to touch the print head or plat...

Page 83: ...he Cutter Cover 2 Remove the jammed paper and trash if any 3 Clean the Cutter Blade with a dry cloth CAUTION Do not use any volatile solvent including thinner and benzene as this may cause discoloration or distortion of the cover WARNING 1 Be sure to turn the power off before cleaning the Cutter Module 2 The Cutter is sharp so care should be taken not to injure yourself when cleaning Swing Cutter ...

Page 84: ...e sensor position Then press the RESTART key Section 2 5 4 Size of the loaded media is not consistent with the programmed size 4 Turn the printer off and then on Replace the loaded media with one which matches the programmed size or select a programmed size that matches the loaded media Finally resend the print job PAPER JAM 5 The Feed Gap Sensor cannot distinguish the print area from a label gap ...

Page 85: ... the power source which supplies power to the printer If the rating is not correct or if the printer shares the same power outlet with other electrical appliances that consume large amounts of power change the outlet 1 The printer is used in a location where it is subject to noise Or there are power cords of other electrical appliances near the printer or interface cable 1 Keep the printer and the...

Page 86: ...not solve the problem turn off the printer again and call a TOSHIBA TEC authorised service representative 5 2 Possible Problems This section describes problems that may occur when using the printer and their causes and solutions Possible Problems Causes Solutions 1 The Power Cord is disconnected 1 Plug in the Power Cord 2 The AC outlet is not functioning correctly 2 Make sure that the power is sup...

Page 87: ...inted on the media 4 The ribbon and media are not matched 4 Select an appropriate ribbon for the media type being used 1 The ribbon and media are not matched 1 Select an appropriate ribbon for the media type being used The printed image is blurred 2 The Print Head is not clean 2 Clean the print head using the supplied Print Head Cleaner Section 4 1 1 1 The Cutter Cover is not attached properly 1 A...

Page 88: ...ad Block 3 Lift the Upper Sensor Ass y and remove the jammed media 4 Clean the Platen and sensors as described in Section 4 1 1 5 Media jams in the Cutter Module can be caused by wear or residual glue from label stock on the Cutter Blade Do not use non specified media with the Cutter CAUTION Do not scratch the Print Head or Platen using a sharp instrument as this may cause media feed failure or da...

Page 89: ... humidity 25 to 85 RH no condensation Input voltage AC100 120V 60 Hz AC220 240V 50 Hz During a print job 2 5 A 232 W maximum 1 1 A 217 W maximum Power consumption During standby 0 16 A 15 W maximum 0 1 A 20 W maximum Resolution 11 8 dots mm 300 dpi Printing method Thermal transfer or Thermal direct Printing speed 50 8mm sec 2 inches sec 101 6 mm sec 4 inches sec Available media width including bac...

Page 90: ...elvetica 6 sizes Presentation 1 size Letter Gothic 1 size Prestige Elite 2 sizes Courier 2 sizes OCR 2 types Gothic 1 size Outline font 4 types Price font 3 types Rotations 0 90 180 270 Standard interface Parallel interface Centronics Bidirectional 1284 Nibble mode USB interface V2 0 Full speed LAN interface 10 100BASE Optional equipment Serial interface board RS 232C B SA704 RS QM R Wireless LAN ...

Page 91: ...the media available for this printer Unit mm Label dispensing mode Item Batch mode Cut mode Label 38 0 c Minimum media pitch 15 0 Tag 25 4 d Label length Min 12 5 Min 32 0 e Width including backing paper 100 0 242 0 100 0 235 0 f Gap length 2 5 20 0 6 0 20 0 g Black mark length Tag paper 2 0 10 0 h Effective print width 216 8 0 2 i Print speed up slow down area 1 0 j Black mark length Label 2 0 20...

Page 92: ...e label pitch should be greater than 38 mm 3 When marking black marks on label rolls the following requirements must be satisfied When the gap length is less than 4 mm The black mark length should be longer than the gap length When the gap length is 4 mm or more The black mark should not overlap the gap for more than 4 mm and the following label Black marks should be printed on reverse side of the...

Page 93: ...Head Effective Print Range Out of print range Out of print range 12 6mm NOTES 1 Be sure not to print on the 1 5 mm wide area from the media edges shaded area in the above figure 2 The center of media is positioned at the center of the print heads Start line Area to be detected Area to be detected Media feed direction 1 5 mm from the left edge of media Media width backing paper width is not include...

Page 94: ...ted paper Used where a high grade finish is required Plastic films Synthetic film Polypropylene etc This water proof and solvent resistant material has high physical strength and low temperature resistance but poor heat resistance dependant upon material This material can be used for labels stuck to recyclable containers so it can be recycled in the same process PET film This water proof and solve...

Page 95: ...d sides as this might flatten that side causing erratic media advance and poor print quality Store the media in plastic bags and always reseal after opening Unprotected media can get dirty and the extra abrasion from the dust and dirt particles will shorten the print head life Store the media and ribbon in a cool dry place Avoid areas where they would be exposed to direct sunlight high temperature...

Page 96: ...ion through the RS 232C Yes Yes 5 PAPER JAM z The media is jammed during paper feed Yes Yes 6 CUTTER ERROR z A problem has occurred with the cutter module Yes Yes 7 NO PAPER z The media has run out or the media is not loaded on the supply holder properly Yes Yes 8 RIBBON ERROR z The ribbon has run out or has been torn A problem has occurred with the sensor that determines the torque for the ribbon...

Page 97: ...area of 80000000H to FFFFFFFFH in the logic space in user mode e An undefined instruction in an area other than a delay slot was decoded f An undefined instruction in a delay slot was decoded g An instruction to rewrite a delay slot was decoded No No 20 LAN INITIAL z z 100BASE LAN is being initialised 21 DHCP INITIAL z z DHCP CLIENT is being initialised 22 LOW BATTERY z The voltage of the Real Tim...

Page 98: ...le 1 ESC T20 E30 LF NUL Command error The following message appears Example 2 ESC XR 0200 0300 0450 1200 1 LF NUL Command error The following message appears Example 3 ESC PC001 0A00 0300 2 2 A 00 B LF NUL Command error The following message appears When the error command is shown 3FH appears for codes other than codes 20H to 7FH and A0H to DFH For details please refer to the B 852 Series External...

Page 99: ...bble Mode nStrobe HostClk nAck PtrClk Busy PtrBusy Perror AckDataReq Select Xflag nAutoFd HostBusy nInit nInit nFault nDataAvail nSelectIn IEEE1284Active NOTE To prevent radiation and reception of electrical noise the interface cables must meet the following requirements In case of a parallel interface cable or serial interface cable fully shielded and fitted with metal or metallised connector hou...

Page 100: ...N1 TWISTED PAIR GND PIN1 20 TWISTED PAIR GND PIN2 TWISTED PAIR GND PIN2 21 TWISTED PAIR GND PIN3 TWISTED PAIR GND PIN3 22 TWISTED PAIR GND PIN4 TWISTED PAIR GND PIN4 23 TWISTED PAIR GND PIN5 TWISTED PAIR GND PIN5 24 TWISTED PAIR GND PIN6 TWISTED PAIR GND PIN6 25 TWISTED PAIR GND PIN7 TWISTED PAIR GND PIN7 26 TWISTED PAIR GND PIN8 TWISTED PAIR GND PIN8 27 TWISTED PAIR GND PIN9 TWISTED PAIR GND PIN9...

Page 101: ... Activity LED LAN cable 10BASE T UTP category 3 or category 5 100BASE TX UTP category 5 Cable length Segment length Max 100 m LED LED Status LAN status ON 10Mbps link or 100Mbps link is detected Link OFF No link is detected Communication cannot be made while the Link LED is off ON Communicating Activity OFF Idle NOTES 1 For IP address setting refer to the B 852 Series Key Operation Specification s...

Page 102: ...1 bit Stop bit 1 bit 2 bit Data length 7 bit 8 bit Parity None EVEN ODD Error detection Parity error Framing error Overrun error Protocol Unprocedure communication Data input code ASCII code European character 8 bit code graphic 8 bit code JIS8 code Shift JIS Kanji code JIS Kanji code Receive buffer 1M byte Connector Pin No Signal 1 N C 2 TD Transmit Data 3 RD Received Data 4 DSR Data Set Ready 5 ...

Page 103: ...P RFC2131 SNMP Security protocol WEP 64 bits 128 bits 152 bits or AES AES OCB 128 bits TKIP only when using WPA WPA PSK TWSL unique encryption Antenna Chip type diversity antenna Parameter setting via HTTP Default IP address 192 168 10 21 Default subnet mask 255 255 255 0 NOTE MAC address of the Wireless LAN module will be necessary when setting the MAC address filtering function of an access poin...

Page 104: ...rcuit Output Circuit Operating environment Temperature 0 to 40 C Humidity 20 to 90 No Condensation Pin Signal I O Function Pin Signal I O Function 1 IN0 Input FEED 13 OUT6 Output 2 IN1 Input PRINT 14 N C 3 IN2 Input PAUSE 15 COM1 Common Power 4 IN3 Input 16 N C 5 IN4 Input 17 N C 6 IN5 Input 18 N C 7 OUT0 Output FEED 19 N C 8 OUT1 Output PRINT 20 N C 9 OUT2 Output PAUSE 21 COM2 Common Ground 10 OU...

Page 105: ...APPENDIX 3 PRINT SAMPLES ENGLISH VERSION EO1 33055 APPENDIX 3 PRINT SAMPLES EA3 1 APPENDIX 3 PRINT SAMPLES Font ...

Page 106: ...LES EA3 2 APPENDIX 3 PRINT SAMPLES Cont Bar codes 0 JAN8 EAN8 1 MSI 2 Interleaved 2 of 5 3 CODE39 Standard 4 NW7 5 JAN13 EAN13 6 UPC E 7 EAN13 2 digits 8 EAN13 5 digits A CODE128 B CODE39 Full ASCII C CODE93 G UPC E 2 digits H UPC E 5 digits I EAN8 2 digits J EAN8 5 digits ...

Page 107: ...NT SAMPLES EA3 3 APPENDIX 3 PRINT SAMPLES Cont K UPC A L UPC A 2 digits M UPC A 5 digits N UCC EAN128 O Industrial 2 of 5 P PDF417 Q Data Matrix R Customer bar code S Customer bar code of high priority T QR code U POSTNET V RM4SCC W KIX Code X Micro PDF417 Z MaxiCode ...

Page 108: ...852 printer to allow the printer to be connected to an external device such as a wrapping machine and to receive feed print start and pause signals from the external device and to send back print pause and error status signals to the external device Feed gap sensor A transmissive sensor which detects the difference of potential between the gap between labels and the label to find the print positio...

Page 109: ...ade of cardboard or other durable material Thermal direct printing A printing method using no ribbon but thermal media which reacts to heat The thermal print head heats the thermal media directly causing print image to be printed on the media Thermal print head A print head using thermal transfer or thermal direct printing method Thermal transfer printing A printing method that the thermal print h...

Page 110: ...erface 6 2 A2 1 Issue mode 2 53 6 1 J Jammed media 5 5 L Label 2 9 7 1 7 2 A4 1 Label length 7 1 LAN interface 6 2 LCD language 2 19 LCD message display 1 3 1 4 3 1 6 1 A1 2 M Media 2 5 7 1 7 5 A4 1 Media pitch 7 1 O ONLINE LED 1 4 3 1 A1 1 Operation Panel 1 3 1 4 3 1 P Paper guide 1 4 2 8 Parallel interface 1 3 2 12 6 2 A2 1 Platen 1 4 2 8 4 1 Power consumption 6 1 Power cord 1 2 2 4 POWER LED 1 ...

Page 111: ... 1 1 1 5 6 2 Supply Holder Frame 1 2 1 3 2 3 2 7 Supply Holder Locking Knob 2 5 2 6 Supply Holder Unit 1 2 1 3 2 5 2 7 T Tag 2 9 2 10 7 1 A4 2 Thermal direct 2 60 6 1 A4 2 Thermal transfer 2 60 6 1 A4 2 Transmissive sensor 7 2 U USB 1 3 2 12 6 2 A2 3 A4 2 W Web printer 2 24 Wireless LAN 1 1 1 3 1 5 2 12 6 2 A2 5 ...

Page 112: ...M EO1 33055 ...