Toshiba B-EX4 T1 Series, Owner'S Manual

Page 1: ...TOSHIBA Barcode Printer B EX4T1 SERIES Owner s Manual Mode d emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Manuale Utente Manual do Utilizador ...

Page 2: ...evice pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable rotection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and sed in accordance with the instruction manual may cause harmful interference to radio communications Operations of th...

Page 3: ...TOSHIBA Barcode Printer B EX4T1 SERIES Owner s Manual ...

Page 4: ... general household waste By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of this product For more detailed information about the take back and recycling of this product please contact your supplier where you purchased the product ...

Page 5: ...cause undesired operation Changes or modification not expressly approved by manufacturer for compliance could void the user s authority to operate the equipment For Canada Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device For Taiwan Caut...

Page 6: ...plug with wet hands as this may cause electric shock If the machines share the same outlet with any other electrical appliances that consume large amounts of power the voltage will fluctuate widely each time these appliances operate Be sure to provide an exclusive outlet for the machine as this may cause fire or electric shock Do not place metal objects or water filled containers such as flower va...

Page 7: ...nd ribbons DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight high temperatures high humidity dust or gas Ensure the printer is operated on a level surface Any data stored in the memory of the printer could be lost during a printer fault Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference...

Page 8: ...ing LAN WLAN E2 24 2 6 4 Basic Program Setting E2 24 2 6 5 Enabling Z Mode E2 25 2 6 6 Automatic Calibration E2 26 2 6 7 Dump Mode Setting E2 27 2 6 8 Logging E2 29 2 6 9 System Mode E2 30 2 6 10 Interface Setting E2 31 2 6 11 Real Time Clock RTC E2 38 2 6 12 Copying Data to from USB Memory E2 39 2 7 Installing the Printer Drivers E2 40 2 7 1 Introduction E2 40 2 7 2 General Description E2 40 2 7 ...

Page 9: ...ransmissive Sensor E7 3 7 1 3 Detection Area of the Reflective Sensor E7 4 7 1 4 Effective Print Area E7 4 7 1 5 RFID Tags E7 5 7 2 Ribbon E7 7 7 3 Recommended Media and Ribbon Types E7 7 7 4 Care Handling of Media and Ribbon E7 8 APPENDIX 1 MESSAGES AND LEDS EA1 1 APPENDIX 2 INTERFACE EA2 1 APPENDIX 3 PRINT SAMPLES EA3 1 APPENDIX 4 GLOSSARIES EA4 1 CAUTION 1 This manual may not be copied in whole...

Page 10: ...ote maintenance and other advanced network features are available Superior hardware including the specially developed 8 dots mm 203 dots inch or 12 dots mm 305 dots inch thermal print head which will allow very clear print at a printing speed of 3 inches sec 6 inches sec 10 inches sec 12 inches sec or 14 inches sec with 8 dots mm thermal head or 3 inches sec 5 inches sec 8 inches sec 10 inches sec...

Page 11: ...NGLISH VERSION EO1 33089 1 4 Accessories E1 2 1 4 Accessories When unpacking the printer please make sure all the following accessories are supplied with the printer Power cord Safety precautions Quick installation manual ...

Page 12: ...ed in this section are used in the following chapters 278 10 9 460 18 1 Dimensions in mm inches 310 12 2 Top Cover Media Outlet Supply Window LCD Message Display Operation Panel Reserved for Serial or WLAN Interface LAN Interface AC Power Inlet Reserved for Expansion I O interface Reserved for Parallel Interface Power Switch USB Interface Reserved for USB Host Interface ...

Page 13: ...nel 1 5 5 Interior Please see Section 3 for further information about the Operation Panel LCD ERROR LED PAUSE RESTART UP RIGHT ENTER DOWN CANCEL MODE LEFT FEED ONLINE LED Print Head Platen Head Lever Ribbon Shaft Supply Shaft Supply Holder Locking Ring Ribbon Stopper Print Head Block ...

Page 14: ...Installing this module enables read and write of UHF RFID tags EU for Europe US for USA Canada CN for China 203 dpi print head B EX704 TPHE2 QM R This print head enables a conversion of a 305dpi print head of the B EX4T1 TS12 model into 203dpi print head 305 dpi print head B EX704 TPHE3 QM R This print head enables a conversion of a 203dpi print head of the B EX4T1 GS12 model into 305dpi print hea...

Page 15: ...g Media sensor position alignment Loading the ribbon Connecting to a host computer Make a print test in your operating environment and check the print result Print test 2 1 Installation 2 2 Connecting the Power Cord 2 3 Loading the Media 2 3 1 Loading the Media 2 3 2 Loading the Ribbon 2 4 Connecting the Cables to Your Printer 2 6 Printer Setting 2 8 Print Test Automatic threshold setting Manual t...

Page 16: ...ally the optional cutter mechanism Make sure to turn off the printer power and to remove the power cord from the printer whenever working on the inside of the printer such as changing the ribbon or loading the media or when cleaning the printer For best results and longer printer life use only TOSHIBA TEC recommended media and ribbons Store the media and ribbons in accordance with their specificat...

Page 17: ...ow 2 Plug the other end of the Power Cord into a grounded outlet as shown in the figure below Example of US Type Example of EU Type CAUTION 1 Make sure that the printer Power Switch is turned to the OFF position before connecting the Power Cord to prevent possible electric shock or damage to the printer 2 Connect the Power Cord to a supply outlet with a properly grounded earthed connection Power C...

Page 18: ...losing the cover WARNING CAUTION 1 Be careful not to touch the Print Head Element when raising the Print Head Block Failure to do this may cause missing dots by static electricity or other print quality problems 2 When loading or replacing the media or a ribbon be careful not to damage the print head with a hard object like a watch or a ring Since the print head element can be easily damaged by sh...

Page 19: ...media around the Guide Shaft then pull the media towards the front of the printer Locking Ring Supply Holder Supply Shaft NOTES 1 When the Head Lever is turned to FREE position the Print Head is raised 2 To enable printing the Head Lever must be set to the LABEL TAG position This ensures that the Print Head is closed There are two head pressure levels in the LABEL TAG position Set the Head Lever d...

Page 20: ...Place the media between the Media Guides adjust the Media Guides to the media width and tighten the Locking Screw 9 Check that the media path through the printer is straight The media should be centred under the Print Head NOTE Do not over tighten the Locking Ring of the Supply Holder Media Guide Supply Holder Media Guide Print Head Locking Screw Media Guide Shaft Media In the case of a label roll...

Page 21: ...tion of the Feed Gap Sensor Setting the Black Mark Sensor position 1 Pull about 500 mm of media out of the front of the printer turn the media back on itself and feed it under the Print Head past the sensor so that the black mark can be seen from above 2 Manually move the Media Sensor so that the Black Mark Sensor is in line with the centre of the black mark on the media indicates the position of ...

Page 22: ...nd the backing paper onto the Take up Spool and fix it in position with the Take up Clip Wind the paper counterclockwise around the spool as this is the direction it rotates 4 Rotate the Take up Spool counter clockwise a few times to remove any slack in the backing paper 5 Set the Selection Switch mounted on the Rewinder Assembly to STANDARD PEEL OFF position NOTES 1 Be sure to set the Selection S...

Page 23: ...et of the Cutter Module CAUTION 1 Be sure to cut the backing paper of the label Cutting labels will cause the glue to stick to the cutter which may affect the cutter quality and shorten the cutter life 2 Use of tag paper when the thickness exceeds the specified value may affect the cutter life NOTE When using the Rotary Cutter be sure to install the Ribbon Saving Module B EX904 R QM R Failure to d...

Page 24: ...Shaft 2 Leaving plenty of slack between the ribbon spools place the ribbon onto the Ribbon Shafts as shown below Ribbon path Ribbon Shaft Ribbon Take up Roll Print Head Block Ribbon Stopper Ribbon Shaft NOTES 1 When attaching the ribbon stoppers make sure that the pinchers face into the printer 2 Be sure to remove any slack in the ribbon when printing Printing with a wrinkled ribbon will lower the...

Page 25: ... ribbon can be seen from the front of the printer 6 Turn the Head Lever to Lock position to close the Print Head 7 Close the Top Cover Auto Ribbon Saving Mode When the optional Ribbon Saving Module B EX904 R QM R is installed it is possible to reduce ribbon loss by stopping the ribbon feed for non print areas To activate the ribbon save at least the following non print area is required 203 dpi mod...

Page 26: ...printer s standard LAN connector A USB cable connection between the printer s standard USB connector and your host computer s USB port Conforming to USB 2 0 A serial cable connection between the printer s optional RS 232 serial connector and one of your host computer s COM ports A parallel cable connection between the printer s optional parallel connector and your host computer s parallel port LPT...

Page 27: ...r Power Switch verify that the ON LINE message appears in the LCD Message Display and that the ON LINE LED light is on and is not flashing 2 To turn OFF the printer power press the Power Switch as shown in the diagram below Note that is the power OFF side of the switch CAUTION Use the power switch to turn the printer On Off Plugging or unplugging the Power Cord to turn the printer On Off may cause...

Page 28: ...tings this manual does not cover please contact your nearest TOSHIBA TEC service representative or refer to the B EX4T Series Key Operation Specification ONLINE Mode User System Mode Power ON PAUSE PAUSE state Hold down RESTART Power OFF Hold down MODE Reset Parameter setting Section 2 6 2 Fine adjustment Section 2 9 LAN WLAN Section 2 6 3 BASIC Section 2 6 4 Z MODE Section 2 6 5 Auto calibration ...

Page 29: ...start position cut position etc 4 LAN WLAN Section 2 6 3 Used to enable or disable the LAN communication and SNMP 5 BASIC Section 2 6 4 Used to set the function of basic program when it is loaded to the printer 6 Z MODE Section 2 6 5 Same as BASIC 7 AUTO CALIB Section 2 6 6 Used to enable or disable the automatic calibration function 8 DUMP MODE Section 2 6 6 Used to print the data in the receive ...

Page 30: ...er Set MEDIA LOAD Parameter set Section 2 6 2 1 FORWARD WAIT FW BK ACT HU CUT RWD RBN SAVE PRE PEEL OFF BACK SPEED Software Set FONT CODE Section 2 6 2 2 ZERO FONT CODE PEEL OFF STATUS USB I F STATUS FEED KEY KANJI CODE EURO CODE AUTO HD CHK WEB PRINTER RBN NEAR END EX I O LBL RBN END MAX CODE XML THRESHOLD SELECT ENERGY TYPE PW SAVE TIME Panel LCD LANGUAGE Section 2 6 2 3 DISPLAY CONTRAST Passwor...

Page 31: ...ion based on the label pitch ECO Bfeed Economy backfeed 2 FORWARD WAIT This parameter is to choose whether or not to activate the auto forward wait function This function used in the cut mode automatically feeds the media forward if there is more than 1 second idle time after printing to prevent the top edge of the media from curling OFF Disables the auto forward feed wait ON Enables the auto forw...

Page 32: ...en this parameter is set to ON the top edge of a label is separated pre stripped from the backing paper before the label is printed This function is intended to make the strip issue easier in the case the labels are hard to strip due to the label intensity adhesive power or the printing speed OFF Disables pre peel off ON Enables pre peel off 8 BACK SPEED This parameter is to choose a back feed spe...

Page 33: ...ro between 0 and Ø 0 No slash used Ø Slash used 3 CODE This parameter is to choose a command control code AUTO Automatically selected ESC LF NUL MANUAL Control code is specified by a user 4 MANUAL When MANUAL is selected for the CODE parameter you need to specify each of the control codes 1 to 3 with hex code NOTE The following fonts do not support a zero with a slash Therefore even if a zero with...

Page 34: ... response via USB 7 FEED KEY This parameter is to choose the function of the FEED key FEED Feeds one label PRINT Prints data in the image buffer The last printed data 8 KANJI CODE This parameter is to choose a KANJI code TYPE1 Windows code TYPE2 Original code After selecting a Kanji code press ENTER key 9 EURO CODE This parameter is to choose a Euro code 20 to FF Specify the hex code in 2 bytes of...

Page 35: ...mode This parameter needs to be set depending on the expansion I O control specification of the device to be connected via the expansion I O interface TYPE1 Standard mode TYPE2 In line mode 14 LBL RBN END This parameter is to choose a printer processing when a label end or ribbon end is detected TYPE1 When a label ribbon end is detected in the middle of printing the printer immediately stops print...

Page 36: ... choose which value to use MANUAL SET Threshold set in the Threshold mode takes effect COMMAND SET Threshold set by command takes effect 18 ENERGY TYPE This parameter is to choose an energy level applied to the print head TRANSFER Thermal transfer print method c DIRECT Thermal direct print method d c When TRANSFER is selected for the Energy type parameter choose a ribbon type Semi resin1 Semi resi...

Page 37: ...ether to display the model name OFF Hidden ON Displayed 3 PRINT PAGE This parameter is to choose whether to display the number of labels printed OFF Hidden ON Displayed 4 IP ADDRESS This parameter is to choose whether to display the IP address OFF Hidden ON Displayed 5 CONTRAST This parameter is to adjust the contrast of the LCD NOTE The language displayed on panel is Japanese when Japanese is sel...

Page 38: ...NMP is enabled The following table shows the contents of the Basic program setting menu Contents of the Basic Program Setting Menu Menu Sub menu BASIC BASIC FILE MAINTENANCE TRACE EXPAND MODE 1 BASIC This parameter is to choose whether to enable the BASIC program OFF Disables BASIC program ON Enables BASIC program 2 FILE MAINTENANCE The block number and BASIC program file name up to 12 characters ...

Page 39: ...nables tracing the BASIC program 4 EXPAND MODE The printer switches the mode to execute the BASIC program The Z Mode menu allows selecting whether or not to enable the Z Mode Zebra converter 1 Z MODE OFF Z Mode is disabled ON SETTING OFF Z Mode is enabled BASIC system mode program is not started immediately ON SETTING ON Z Mode is enabled BASIC system mode program is started immediately USER SYSTE...

Page 40: ...ngth effective print length sensor type and whether to use ribbon or not specified by commands are ignored 3 This function is available only when the media pitch is 10 0 mm to 150 0 mm 4 When the printer cannot detect the second black mark gap it will continue to feed the media for up to 500 0mm If this does not work the printer will stop resulting in a paper jam 5 During an automatic calibration ...

Page 41: ...receive buffer RFID RFID receive buffer 2 DUMP LIST This parameter is to choose the output destination USB MEMORY Saves in the USB memory c PRINT Prints out d c When USB MEMORY is selected A file is automatically created in the USB memory and named in the following format based on the printer model and saved date ATA0 DUMP B EX4T1_DUMP_1007291030 BIN e g B EX4T Type1 10 30 July 29 2010 d When PRIN...

Page 42: ... 2C 30 30 32 30 2C 30 30 33 30 2C 30 36 36 30 0 0020 0030 0660 2C 30 2C 32 7C 7D 7B 4C 43 3B 30 30 37 30 2C 30 0 2 LC 0070 0 30 32 30 2C 30 30 37 30 2C 30 36 36 30 2C 30 2C 020 0070 0660 0 39 7C 7D 7B 4C 43 3B 30 30 35 30 2C 30 30 32 30 9 LC 0050 0020 44 45 46 47 48 49 4A 7C 7D 7B 50 43 31 30 3B 30 DEFGHIJ PC10 0 33 35 30 2C 30 34 30 30 2C 31 2C 31 2C 4B 2C 30 350 0400 1 1 K 0 30 2C 42 3D 41 42 43...

Page 43: ...t logs in the USB memory A file is automatically created in the USB memory and named in the following format based on the printer model and saved date ATA0 LOG B EX4T1_LOG_1007291030 TXT e g B EX4T Type1 10 30 July 29 2010 USER SYSTEM MODE 6 Z MODE 7 AUTO CALIB 8 DUMP MODE 9 LOG NOTE If a file with the same name already exists in the USB memory it will be overwritten ...

Page 44: ...d set each sensor 6 RAM CLEAR Used to perform a RAM clear DO NOT USE this menu 7 INTERFACE Section 2 6 10 Used to set the interface parameters 8 BASIC Section 2 6 4 Used to set the function of basic program when it is loaded to the printer 9 FOR FACTORY Used for an in process inspection DO NOT USE this menu 10 RFID Used to set RFID related parameters 11 RTC Section 2 6 11 Used to set the date and ...

Page 45: ...b menu Parameter NETWORK LAN WLAN Interface SNMP SETTING BASIC INFORMATION IP ADDRESS GATEWAY ADDRESS SUBNET MASK SOCKET PORT PORT NUMBER DHCP DHCP CLIENT ID DHCP HOST NAME WLAN STANDARD WLAN MODE DEFAULT KEY 802 11B CHANNEL 802 11B BAUD 802 11G CHANNEL 802 11G BAUD WLAN POWER SAVE WINS WINS ADDRESS LPR USB RS 232C SPEED DATA LENGTH STOP BIT PARITY CONTROL CENTRO ACK BUSY INPU PRIME PLUG PLAY SYST...

Page 46: ...ted ON LAN LAN is enabled ON WLAN Wireless LAN is enabled 2 SNMP OFF SNMP is disabled ON SNMP is enabled 3 BASIC INFORMATION The following information is displayed IP Address Gateway address Subnet mask Socket port status Socket port number 4 IP ADDRESS 5 GATEWAY ADDRESS 6 SUBNET MASK 7 SOCKET PORT OFF Socket port is disabled ON Socket port is enabled 192 020 168 010 192 020 168 010 255 255 255 00...

Page 47: ...s enabled 10 DHCP CLIENT ID ASCII DHCP client ID is entered with ASCII code c HEX DHCP client ID is entered with Hex code d c When ASCII is selected Enter 64 characters with ASCII code d When HEX is selected Enter 64 characters with Hex code 11 DHCP HOST NAME Enter 32 characters with ASCII code 12 WLAN STANDARD 11b g 11b 11g 65535 00000 65534 00001 ...

Page 48: ... OFF WEP40 WEP104 SHARED Not used WEP40 WEP104 INFRA OPEN OFF WEP40 WEP104 SHARED WEP40 WEP104 802 1x OPEN TLS WEP40 WEP104 TTLS WEP40 WEP104 LEAP WEP40 WEP104 PEAP WEP40 WEP104 MD5 WEP40 WEP104 EAP FAST WEP40 WEP104 SHARED KEY EAP MD5 WEP40 WEP104 NETWORK EAP WEP40 WEP104 WPA OPEN TLS TTLS LEAP PEAP EAP FAST NETWORK EAP WPA PSK WPA2 OPEN TLS TTLS LEAP PEAP EAP FAST NETWORK EAP WPA2 PSK ...

Page 49: ...11b CHANNEL This parameter is to choose a channel for 802 11b WLAN 16 802 11b BAUD This parameter is to choose a baud rate for 802 11b WLAN 11M 5 5M 2M 1M 17 802 11g CHANNEL This parameter is to choose a channel for 802 11g WLAN 18 802 11g BAUD This parameter is to choose a baud rate for 802 11g WLAN 54M 48M 36M 24M 18M 12M 9M 6M 11M 5 5M 2M 1M 4 1 14 1 14 1 ...

Page 50: ...Power save function is disabled ON Power save function is enabled 20 WINS OFF WINS is disabled ON MANUAL WINS is enabled Manual ON DHCP WINS is enabled DHCP 21 WINS ADDRESS The WINS address is displayed 22 LPR OFF LPR is disabled ON LPR is enabled 2 6 10 2 USB 1 USB SERIAL ID OFF USB serial ID is disabled ON USB serial ID is enabled 2 6 10 3 RS 232C 1 SPEED 2400 bps 4800 bps 9600 bps 19200 bps 384...

Page 51: ...F READY BUSY mode READY BUSY RTS RTS mode XON XOFF XON XOFF mode READY BUSY READY BUSY mode 2 6 10 4 CENTRO 1 ACK BUSY This parameter is to choose an ACK BUSY timing TYPE1 A rise of ACK signal and a release of BUSY occur at the same time TYPE2 A fall of ACK signal and a release of BUSY occur at the same time 2 INPUT PRIME This parameter is to choose whether to enable a rest operation when INIT sig...

Page 52: ...TIME This parameter is to set date and time YY MM DD Hh mm ss 2 BATTERY CHECK This parameter is to choose whether or not to enable the low battery check function OFF ON 3 RENEWAL This parameter is to choose when date and time are updated while printing BATCH As the real time clock data is read only for the first media in a batch the same time is printed on the all media PAGE As the real time clock...

Page 53: ...selection screen is displayed choose a file to be copied 2 The confirmation message is displayed 3 The data is read from the USB memory It takes 3 to 5 minutes to read all information 2 PRINTER TO USB This parameter is to save the firmware BOOT MAIN CG KANJI HTML storage area information and parameter settings to a USB memory ALL 1 The confirmation message is displayed 2 The data is copied to the ...

Page 54: ... IBM PC AT compatible machine running an above operating system Interface USB interface LAN interface 2 7 3 Installing the Printer Driver The installation procedure of this printer driver differs depending on the printer models and the connection methods Follow the procedure for the appropriate condition to install the printer driver If the older version of this printer driver has been already ins...

Page 55: ...www toshibatec ris com products barcode download driver_agreement html Note If you do not agree with the Software License Agreement you cannot download the file 2 Double click the downloaded TPCL72M2E exe and the TPCL PRINTER DRIVER Installshield Wizard is displayed Click the Next button Note Log on as the user with administrative privilege When the User Account Control screen is displayed under W...

Page 56: ...not agree with the Software License Agreement you cannot download the file 4 When you click the Install button the printer driver install file is created in C TEC_DRV Note The folder name cannot be changed from C TEC_DRV 5 When the installation is completed click the Finish button Note In the case of Windows Vista Server2008 7 Server2008R2 the screen on the right will appear Click the Install this...

Page 57: ...and FAX to show the printer folder Supplement In the case of Windows 2000 select Start Setting and Printer If the Printer and FAX folder is not found click the Control Panel and select the Printer and FAX In the case of the category view click the Printer and Other Hardware and select the Printer and FAX 3 Select the Add printer from the File menu The Add Printer Wizard is displayed 4 Click the Ne...

Page 58: ...tomatically detect and install my Plug and Play printer checkbox Even in the case of specifying the network printer or a printer connected to other PC be sure to choose the local printer in this step This setting is changed after the installation is completed 6 Specify a printer port and click the Next button 7 When the Install Printer Software screen appears click the Have Disk button ...

Page 59: ...on for Installation and click the Open button Select the TEC inf and click the OK button 9 The list of the installable printer is displayed 10 Select the model to be installed and click the Next button Example B SA4T 11 Select the Replace existing driver and click the Next button Supplement This step will be omitted when the printer driver is installed for the first time ...

Page 60: ...E2 46 12 Select whether or not to use the printer as a default printer then click the Next button 13 Select whether or not to share the printer with other users on the network then click the Next button 14 Select whether or not to perform a print test then click the Next button ...

Page 61: ...isplayed click the Finish button 16 When the screen on the right appears click the Continue Anyway button Note Digital Signature Not Found message may be displayed In that case click the Yes button 17 Installation of the printer driver starts 18 When the installation is completed a new printer icon will be added to the Printer folder ...

Page 62: ... as the user with administrative privilege 2 Select Start Control Panel Hardware and Sound and Printer to open the printer folder Supplement Entering Printer in the Search box of the Start menu causes the Printer to be shown in the Program 3 Click the Install a Printer to start adding a printer 4 Select the Add a local printer 5 Select a printer port and click the Next button ...

Page 63: ...ars select TEC from the Manufacturer list 7 The list of the installable printer models are displayed 8 Select a model to be installed then click the Next button 9 Select the Replace the current driver and click the Next button Supplement This step will be omitted when the printer driver is installed for the first time ...

Page 64: ... the printer as a default printer then click the Next button 11 Installation starts 12 When the installation is completed the Add Printer screen is displayed At this time a new printer icon is added to the Printer folder Click the Finish button If you want to perform a print test click the Print a test page button ...

Page 65: ...nistrative privilege 2 Turn on the printer and connect it to the PC with a USB cable 3 USB DEVICE is detected and USB Print support is automatically installed 4 After a while the Found New Hardware Wizard is displayed Click the Next button 5 Select the Search for a suitable driver for my device recommended and click the Next button 6 Check the Specify a location checkbox then click the Next button...

Page 66: ... 2 7 4 and click the Next button 8 Make sure the driver of this device has been detected then click the Next button 9 When the screen on the right is displayed click the Yes button 10 When the Completing the Found New Hardware Wizard is displayed click the Finish button 11 When the installation is completed a new printer icon is added to the Printer folder ...

Page 67: ...nd the USB Print Support is automatically installed 4 After a while new devices are detected 5 When the Found New Hardware Wizard is displayed select Install from a list or specific location Advanced and click the Next button 6 Select the Search for the best driver in these locations check the Include this location in the search checkbox and click the Browse button Specify the folder C TEC_DRV cre...

Page 68: ... folder 2 7 9 Installation under Windows Vista Server 2008 7 Server2008R2 USB with Plug Play Enabled 1 Turn on the PC Note Log on as the user with administrative privilege 2 Turn on the printer and connect it to the PC with a USB cable 3 Installation of the device driver software is automatically started 4 After a while the printer driver installation is completed 5 When the installation is comple...

Page 69: ...rs except for V7 2 M 2 Before deleting the printer driver except for V7 2 M 2 follow the procedure described in Section 2 7 4 Preparation for Installation Doing this causes the previously installed printer driver to be updated and creates the shortcut of the Driver Wizard in the TPCL Printer Driver of TOSHIBA TEC folder However it is not possible to update the printer driver which is older than V6...

Page 70: ... to start to delete the printer drivers 5 When the Restart System screen is displayed click the Restart button 6 When the printer driver is deleted successfully the screen on the right is displayed Note If the deletion of the printer driver failed retry from Steps 1 to 5 until the deletion succeeds Note In the case a network printer has been installed in multiple user accounts under Windows ...

Page 71: ... displayed click the Yes button 4 When the Uninstall completed screen appears click the Finish button 2 To delete the V6 5 Build75 or V6 5 Build77 1 Select the Start Control Panel and Add Remove Programs Note Log on as the user with administrative privilege 2 Select the TEC printer from the Edit Remove Programs and click the Add and delete indicates a printer model name For example B SA4T etc 3 Co...

Page 72: ... Driver s Properties Screen Print Method Direct thermal or thermal transfer is selectable Sensor Media sensor type is selectable Issue Mode Batch strip or cut is selectable Post print Action Whether to use the cutter or not is selectable Fine Adjustment Adjustment values for the feed amount cut strip position etc can be set 2 Confirm the print test result When a print start position cut strip posi...

Page 73: ...th your printing condition For details of the TPCL refer to the B EX4T EX6T Series External Equipment Interface Specification Regarding how to use the Printer Driver refer to the Help for the Windows Printer Drivers screen To gain maximum performance and life from the Cutter Module or Strip Module periodic cleaning is required Before starting a cleaning be sure to TURN OFF the printer to avoid ris...

Page 74: ...usts the print tone for thermal transfer printing TONE ADJ DIRECT Adjusts the print tone for direct thermal printing RBN ADJ FW Adjusts the ribbon take up motor drive voltage RBN ADJ BK Adjusts the ribbon feed motor drive voltage THRESHOLD REFL Sets a fine adjustment value for the threshold for the reflective sensor THRESHOLD TRANS Sets a fine adjustment value for the threshold for the transmissiv...

Page 75: ...t Start Position Fine Adjustment When setting 3 0 mm Compared with 0 0mm position the print start position is shifted forward When setting 0 0 mm When setting 3 0 mm Compared with 0 0mm position the print start position is shifted backward One label Print Start Position Print Start Position 3mm 3mm Feed Direction Feed Direction Print Start Position One label Feed Direction One label 50 0mm 50 0mm ...

Page 76: ... forward When setting 0 0 mm When setting 3 0 mm Compared with 0 0mm position the peel off position is shifted backward Example of Cut Position Fine Adjustment When setting 3 0 mm Compared with 0 0mm position the cut position is shifted forward When setting 0 0 mm When setting 3 0 mm Compared with 0 0mm position the cut position is shifted backward 50 0mm 50 0mm 49 9mm 49 9mm Cut Position Cut Posi...

Page 77: ...ion after a reverse feed 3mm Feed Direction Feed Direction Print Start Position after a reverse feed Feed Direction NOTE Depending on the print conditions a label may not return to the home position with a reverse feed even if a reverse feed amount is specified to the same length as the forward feed On the following conditions the media may not return to the home position resulting in an error The...

Page 78: ...direction is fine adjusted ABC ABC ABC 50 0mm 50 0mm Top Down Printing X Y Bottom First Printing X Y 99 5mm 99 5mm 99 4mm 99 4mm Example of X Coordinate Fine Adjustment When setting 50 0 mm Compared with 0 0mm position the print position is shifted to the left When setting 0 0 mm When setting 50 0 mm Compared with 0 0mm position the print position is shifted to the right ...

Page 79: ... for the thermal transfer printing is fine adjusted 6 TONE ADJ DIRECT Print tone for the direct thermal printing is fine adjusted 7 RBN ADJ FW When the ribbon is slack or wrinkled and printing is affected fine adjust the ribbon motor torque 10 20 9 19 Darker Lighter 0 Standard 10 20 9 19 Darker Lighter 0 Standard 10 15 9 14 High Low Motor torque ...

Page 80: ...The value set here For details refer to Section 2 10 10 THRESHOLD TRANS When you perform a threshold setting for the Transmissive sensor and found the threshold needs to be adjusted set a fine adjustment value This menu is accessible directly from the Threshold Setting Mode so that the threshold can be manually set right away Manually set threshold Peak voltage The value set here For details refer...

Page 81: ...the media sensor The threshold is a boundary between a print area and a gap black mark and should be a midpoint of their voltage levels 1 Load the media to be used 2 Choose 1 or 2 depending on the sensor type to be used then press the ENTER 3 Hold down the PAUSE until more than 1 5 labels tags have been fed The media will continue to be fed until the PAUSE is released An automatic threshold settin...

Page 82: ... required Section 2 11 6 Failed 2 Detection by the media sensor is disabled Sensor adjustment is required Section 2 11 5 Press the RIGHT to see the details e g Succeeded e g Failed 6 To return to the previous display press the LEFT To adjust the threshold press the RIGHT The threshold fine adjustment screen in ADJUST SET menu appears Set a value and press the ENTER 7 The result after manually sett...

Page 83: ...f tag paper s print area to the reflective sensor TRANS Registers the voltage level of label gap to the transmissive sensor PE REFL TRANS Registers the voltage level of no paper to the reflective transmissive sensor RIBBON Registers the voltage level of ribbon to the ribbon end sensor Power OFF System Mode Turn on the power while holding down FEED PAUSE or MODE Self diagnosis Parameter setting Fin...

Page 84: ...ltage 2 TRANS 1 Select TRANS from the Sensor Adjust menu 2 Remove some labels and place the backing paper so that the Transmissive sensor can detect it 3 Hold down the ENTER for 3 seconds or more 4 When registration of the label gap level is completed Adjust Complete is displayed and an asterisk is shown on the right side of the voltage 3 PE REFL TRANS 1 Select PE REFL TRANS from the Sensor Adjust...

Page 85: ...umes printing after a temporary stop of label printing or after an error 2 Places the printer in the usual initial state which is obtained when the power is turned on 3 Places the printer in the user system mode RESTART 4 Closes the help message 1 Stops label printing temporarily 2 Programs the threshold values PAUSE 3 Closes the help message 1 Places the printer in the user system mode MODE 2 Clo...

Page 86: ... an access point Flashes while roaming Goes off when disconnected 7 Data transmission Appears while receiving data from the host 8 RFID only when RFID module is installed Appears when a communication between the printer and the RFID module is enabled Flashes while communicating with the RFID module 9 Ribbon near end Flashes when a ribbon near end state is detected 10 The number of remaining labels...

Page 87: ... stopped and Help guide is displayed Help guide message for no paper If the print head is opened during idling If an error occurs while printing When PAUSE key is pressed while printing When RESTART key is pressed the printer resumes printing if there is remaining data Close the print head Load media When RESTART key is pressed the printer resumes printing if there is remaining data Press RIGHT ke...

Page 88: ...ssuing Printing is stopped and Help guide is displayed Cause of the error Troubleshooting How to restore to online If an error occurs while printing Load media When RESTART key is pressed the printer resumes printing if there is remaining data RIGHT or ENTER RIGHT or ENTER RIGHT or ENTER LEFT or CANCEL LEFT or CANCEL RIGHT or ENTER ...

Page 89: ...on Example Cont Cancellation of Print Job Idling or normal issuing If an error occurs while printing When PAUSE key is pressed while printing Hold down CANCEL for 3 sec or more Hold down CANCEL for 3 sec or more While CANCEL is held down the received data is discarded Quick reset ...

Page 90: ...e print head with a hard object like a watch or a ring Since the print head element can be easily damaged by shock please treat it carefully by not hitting a hard object against it WARNING 1 Be sure to disconnect the power cord before performing maintenance Failure to do this may cause an electric shock 2 To avoid injury be careful not to pinch your fingers while opening or closing the cover and p...

Page 91: ...h a dry soft cloth Wipe the covers and panels with a dry soft cloth or a cloth slightly moistened with mild detergent solution CAUTION 1 DO NOT POUR WATER directly onto the printer 2 DO NOT APPLY cleaner or detergent directly onto any cover or panel 3 NEVER USE THINNER OR OTHER VOLATILE SOLVENT on the plastic covers 4 DO NOT clean the panel covers or the supply window with alcohol as it may cause ...

Page 92: ...ter unit remove the screws from the bottom of the cover 1 Loosen the two Plastic Head Screws to remove the Cutter Cover 2 Remove the jammed paper 3 Clean the Cutter with a soft cloth slightly moistened with alcohol 4 Attach the Cutter Cover WARNING 1 Be sure to turn the power off before cleaning the Cutter Module 2 As the cutter blade is sharp care should be taken not to injure yourself while clea...

Page 93: ...edia Sensor for the media being used Finally resend the print job 4 The Black Mark Sensor is not correctly aligned with the Black Mark on the media 4 Adjust the sensor position Then press the RESTART key Section 2 3 1 5 Size of the loaded media is different from the programmed size 5 Replace the loaded media with one that matches the programmed size then press the RESTART key or turn the printer o...

Page 94: ... NO PAPER 5 The media is slack 5 Take up any slack in the media 1 The ribbon is not fed properly 1 Remove the ribbon and check the status of the ribbon Replace the ribbon if necessary If the problem is not solved turn off the printer and call a TOSHIBA TEC authorised service representative 2 The ribbon is not loaded 2 Load a ribbon Section 2 3 2 RIBBON ERROR 3 The ribbon sensor has a problem 3 Tur...

Page 95: ... from written to a backup EEPROM properly Turn the printer off and then on again RFID WRITE ERROR The printer did not succeed in writing data onto an RFID tag after having retried for a specified times Press the RESTART key RFID ERROR The printer cannot communicate with the RFID module Turn the printer off and then on again LOW BATTERY The voltage of the Real Time Clock Battery is low level If you...

Page 96: ...o your printing conditions Then clear the error state by pressing the RESTART key 1 The media is not loaded properly 1 Load the media properly Section 2 3 1 2 The ribbon is not loaded properly 2 Load the ribbon properly Section 2 3 2 3 The print head is not installed properly 3 Install the print head properly Close the Print Head Block Nothing is printed on the media 4 The combination of the ribbo...

Page 97: ...Paper jams in the Cutter Unit can be caused by wear or residual glue from label stock on the cutter Do not use non specified media in the cutter CAUTION When removing the jammed media be careful not to damage the print head with a hard object like a watch or a ring Since the print head element can be easily damaged by shock please treat it carefully by not hitting a hard object against it CAUTION ...

Page 98: ...W 0 09A Resolution 8 dots mm 203 dpi 12 dots mm 305 dpi Printing method Thermal transfer or Thermal direct Printing speed 76 2 mm sec 3 inches sec 152 4 mm sec 6 inches sec 254 0 mm sec 10 inches sec 304 8 mm sec 12 inches sec 355 6 mm sec 14 inches sec 76 2 mm sec 3 inches sec 127 0 mm sec 5 inches sec 203 8 mm sec 8 inches sec 254 0 mm sec 10 inches sec 304 8 mm sec 12 inches sec 355 6 mm sec 14...

Page 99: ... Roman 6 sizes Helvetica 6 sizes Presentation 1 size Letter Gothic 1 size Prestige Elite 2 sizes Courier 2 sizes OCR 2 types Gothic 1 size Outline font 4 types Price font 3 types 24 x 24 Simp Chinese font only CN model Rotations 0 90 180 270 deg Standard interface USB interface LAN interface Optional interface Serial interface B EX700 RS QM R Parallel interface B EX700 CEN QM R Expansion I O inter...

Page 100: ...5 4 1500 0 c Media pitch Tag 10 0 1500 0 30 0 1500 0 25 4 1500 0 d Label length 8 0 1498 0 23 4 1498 0 3 s 81 0 1494 0 6 s 93 0 1494 0 25 0 1494 0 23 4 1494 0 e Tag Backing paper width 30 0 120 0 50 0 120 0 30 0 120 0 f Label width 27 0 117 0 g Gap length 2 0 20 0 6 0 20 0 h Black mark length Tag paper 2 0 10 0 i Max effective print width 104 0 0 2 Label 6 0 1496 0 21 4 252 0 3 s 79 0 1492 0 6 s 9...

Page 101: ...sing the built in Rewinder Roll direction Inside standard Inner core diameter Ø76 2 0 3 NOTES 1 To ensure print quality and print head life use only TOSHIBA TEC specified media 2 When the Rotary Cutter is used the minimum label length differs depending on the print speed When issuing a label at 3 sec label length shall be 91 0 mm Gap length 2 or longer When issuing a label at 5 sec label length sh...

Page 102: ...llustrated below Label Tag paper with square holes Sensor position Area to be detected Centre of media Print side Min 12 mm Label Gap Label Min 2 0 mm Min 6 0 mm when using the cutter module Sensor is movable within this range Media feed direction Sensor position Centre of media Min 12 mm Media feed direction Min 2 0 mm Sensor is movable within this range Square holes Round holes are not acceptabl...

Page 103: ...e of media Min 12 mm Media feed direction Min 2 0 mm Sensor is movable within this range 4 mm 120 mm Max media width 104 mm 0 2 Head Effective Print Range Out of print range Out of print range 4 mm NOTES 1 Be sure not to print on the 1 5 mm wide area from the media edges shaded area in the above figure Printing on this area may cause ribbon wrinkles resulting in a poor print quality of the guarant...

Page 104: ...as specified when they are used 3 Roll type RFID Supplies When RFID supplies are to be rolled roll hardness must be concerned Although it depends on the type of glue tag and backing paper RFID tag embedded labels tend to stay rolled Especially when they are wound outside a paper jam error may occur Unless otherwise specified it is recommended that the RFID tag embedded labels be wound inside 4 Sen...

Page 105: ...backing paper For some RFID supplies used a strip issue may not be performed properly 11 Caution for Minimum Label Pitch Length When media of which label pitch length is short is used data may be written on an RFID tag next to the target RFID tag As the location where data is to be written differs among RFID tag types a check must be performed to make sure that the data is written on the target RF...

Page 106: ...gh grade finish is required Plastic films Synthetic film Polypropylene etc This water proof and solvent resistant material has high physical strength and low temperature resistance but poor heat resistance dependant upon material This material can be used for labels stuck to recyclable containers so it can be recycled in the same process PET film This water proof and solvent resistant material has...

Page 107: ...ways reseal after opening Unprotected media can get dirty and the extra abrasion from the dust and dirt particles will shorten the print head life Store the media and ribbon in a cool dry place Avoid areas where they would be exposed to direct sunlight high temperature high humidity dust or gas The thermal paper used for direct thermal printing must not have specifications which exceed Na 800 ppm ...

Page 108: ...ammed during paper feed Yes Yes 6 CUTTER ERROR z A problem has occurred with the cutter module Yes Yes 7 NO PAPER z The media has run out or the media is not loaded properly Yes Yes 8 NO RIBBON z The ribbon has run out Yes Yes 9 HEAD OPEN z Feed or printing was attempted with the print head block open Yes Yes 10 HEAD ERROR z There is a problem with the print head Yes Yes 11 EXCESS HEAD TEMP z The ...

Page 109: ...ned instruction in an area other than a delay slot was decoded f An undefined instruction in a delay slot was decoded g An instruction to rewrite a delay slot was decoded No No 24 DHCP CLIENT INITIALIZING z z DHCP Client is being initialised Only when the DHCP is enabled 25 RFID WRITE ERROR z The printer did not succeed in writing data onto an RFID tag after having retried for a specified times Ye...

Page 110: ...2 ESC T20G30 LF NUL Command error The following message appears Example 3 ESC PC002 0100 0300 15 15 A 00 00 J0101 000000000A Z10 P1 LF NUL Command error The following message appears When the error command is shown 3FH appears for codes other than codes 20H to 7FH and A0H to DFH The battery level is not checked when the printer is reset or real time clock is not installed For details please refer ...

Page 111: ...ctrical noise the interface cables must meet the following requirements In case of a parallel interface cable or serial interface cable fully shielded and fitted with metal or metallised connector housings Keep as short as possible Should not be bundled tightly with power cords Should not be tied to power line conduits A parallel interface cable to be used should conform to IEEE1284 Series B Plug ...

Page 112: ... buffer 1M byte Connector Pin No Signal 1 N C 2 TXD Transmit Data 3 RXD Received Data 4 DSR Data Set Ready 5 SG Signal Ground 6 DTR Data Terminal Ready 7 CTS Clear to Send 8 RTS Request to Send 9 N C Parallel interface Centronics Option B EX700 CEN QM R Mode Conforming to IEEE1284 Compatible mode SPP mode Nibble mode Data input method 8 bit parallel Control signal Data input code ASCII code Europe...

Page 113: ...GND PIN2 TWISTED PAIR GND PIN2 21 TWISTED PAIR GND PIN3 TWISTED PAIR GND PIN3 TWISTED PAIR GND PIN3 22 TWISTED PAIR GND PIN4 TWISTED PAIR GND PIN4 TWISTED PAIR GND PIN4 23 TWISTED PAIR GND PIN5 TWISTED PAIR GND PIN5 TWISTED PAIR GND PIN5 24 TWISTED PAIR GND PIN6 TWISTED PAIR GND PIN6 TWISTED PAIR GND PIN6 25 TWISTED PAIR GND PIN7 TWISTED PAIR GND PIN7 TWISTED PAIR GND PIN7 26 TWISTED PAIR GND PIN8...

Page 114: ...Antenna Built in Parameter setting via USB LAN WLAN RS 232C Parallel Default IP address 192 168 10 21 Default subnet mask 255 255 255 0 Certification Wi Fi CCX V3 V4 USB Host interface Option B EX700 RTC QM R Physical Layer Conforming to V2 0 Full speed Transfer type Control transfer Bulk transfer Transfer rate Full speed 12M bps Number of ports 1 Power supply 50mA output Connector Type A NOTE MAC...

Page 115: ...rcuit Output Circuit Operating environment Temperature 0 to 40 C Humidity 20 to 90 No Condensation Pin Signal I O Function Pin Signal I O Function 1 IN0 Input FEED 13 OUT6 Output 2 IN1 Input PRINT 14 N C 3 IN2 Input PAUSE 15 COM1 Common Power 4 IN3 Input 16 N C 5 IN4 Input 17 N C 6 IN5 Input 18 N C 7 OUT0 Output FEED 19 N C 8 OUT1 Output PRINT 20 N C 9 OUT2 Output PAUSE 21 COM2 Common Ground 10 OU...

Page 116: ...F Taiwan KR settings 910 4 913 6MHz UHF Korea Output 10 to 100 mW Available RFID tag EPC C1 Gen2 IOS 18000 6C B EX700 RFID U2 EU R Module TOSHIBATEC TEC TRW EUM 01 Frequency 869 85 MHz UHF Europe 865 2 866 8MHz UHF India Output 10 to 100 mW Available RFID tag EPC C1 Gen2 ISO 18000 6C B EX700 RFID H1 QM R Module TagSysm MEDIO S002 Not included in this optional kit Frequency 13 56MHz Output 200 mW A...

Page 117: ...APPENDIX 3 PRINT SAMPLES ENGLISH VERSION EO1 33089 APPENDIX 3 PRINT SAMPLES EA3 1 APPENDIX 3 PRINT SAMPLES Font ...

Page 118: ...T SAMPLES EA3 2 APPENDIX 3 PRINT SAMPLES Cont Bar codes JAN8 EAN8 MSI Interleaved 2 of 5 CODE39 Standard NW7 JAN13 EAN13 UPC E EAN13 2 digits EAN13 5 digits CODE128 CODE39 Full ASCII CODE93 UPC E 2 digits UPC E 5 digits EAN8 2 digits EAN8 5 digits UPC A UPC A 2 digits ...

Page 119: ...VERSION EO1 33089 APPENDIX 3 PRINT SAMPLES EA3 3 UPC A 5 digits UCC EAN128 Industrial 2 of 5 POSTNET Customer bar code Customer bar code of high priority KIX Code RM4SCC Data Matrix MicroQR QR code Micro PDF417 MaxiCode CP Code PDF417 ...

Page 120: ...MPLES EA3 4 GS1 DataBar family with no compound composite printed GS1 DataBar Truncated GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectional GS1 DataBar Limited GS1 DataBar Expanded GS1 DataBar Expanded Stacked UPC A UPC E EAN 13 EAN 8 UCC EAN 28 with CC A CC B or CC C ...

Page 121: ...3 5 GS1 DataBar family with compound composite printed GS1 DataBar Truncated GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectional GS1 DataBar Limited GS1 DataBar Expanded Stacked GS1 DataBar Expanded UPC A UPC E EAN 8 EAN 13 UCC EAN 128 with CC A or CC B UCC EAN 128 with CC C ...

Page 122: ...t Configuration Protocol A communications protocol which lets a network administrator temporarily assign an IP address to a computer plugged into a different place in the network DPI Dot Per Inch The unit used to express print density Expansion I O interface An interface circuit that may be installed into printer to allow the printer to be connected to an external device such as a wrapping machine...

Page 123: ...ata and the antenna enables the tag to send and receive data Ribbon An inked film used to transfer an image onto the media In the thermal transfer printing it is heated by the thermal print head causing an image to be transferred onto the media Strip mode A device used to remove labels from the backing paper Supply Media and ribbon Tag A type of media with no adhesive Usually tags are made of card...

Page 124: ...M EO1 33089 ...