Toshiba B-FV4 Series Manual Download

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4. TROUBLESHOOTING

EO18-33030

4.2 Print Quality

4-2

4.2 Print Quality

Problem

Possible Cause

Recovery Procedure

Not Printing

Check if interface cable is well
connected to the interface connector.

Re-connect cable to interface.

The serial port cable pin configuration is
not pin to pin connected.

Please replace the cable with pin to pin
connected.

The serial port setting is not consistent
between host and printer.

Please reset the serial port setting.

The port specified in the Windows driver
is not correct.

Select the correct printer port in the driver.

The Ethernet IP, subnet mask, gateway
is not configured properly.

Configure the IP, subnet mask and
gateway.

No print on the label

Label or ribbon loaded not correctly.

Follow the instructions in loading the media
or loading the ribbon.

Connection of the print head connector is
incomplete, a bad contact, or broken
wires.

Connect the harness completely, or
replace the harness.

Failure of the print head.

Replace the print head.

Failure of the main PC board.

Replace the main PC board.

Continuous feeding labels

The printer setting may go wrong.

Please do the initialization and gap/black
mark calibration.

Paper Jam

Gap/black mark sensor sensitivity is not
set properly (sensor sensitivity is not
enough)

Calibrate the gap/black mark sensor.

Make sure label size is set properly.

Set label size exactly as installed paper in
the labeling software or program.

Labels may be stuck inside the printer
mechanism near the sensor area.

Remove the stuck label.

A paper jam occurs
immediately after printing
is performed.
(For B-FV4D-GL)

Leaving the printer for a long time
without printing may cause a paper jam
due to the adhesion between the label
and the Platen Roller.

If the printer is not used for a long time, pull
the Lock Release Portions toward you to
unlock the Top Cover so that the pressure
is not applied to the head.

Poor Print Quality

The print paper is of poor quality.

Use the media approved by TOSHIBA
TEC.

Check if supply is loaded correctly.

Reload the supply.

Ribbon and media are incompatible.

Change the ribbon or label combination.

Check if dust or adhesives are
accumulated on the print head.

Clean the print head.

Check if print density is set properly.

Adjust the print density and print speed.

Check print head test pattern if head
element is damaged.

Run printer self-test and check the print
head test pattern if there is dot missing in
the pattern.

Summary of Contents for B-FV4 Series

Page 1: ...AN TOSHIBA Barcode Printer B FV4 SERIES Document No EO18 33030I Original Jul 2014 Revised Nov 2016 Printer Manual This manual includes the contents of the Product Description and Maintenance Manual R140621P0308 TTEC ...

Page 2: ...nics is a trademark of Centronics Data Computer Corp Windows is a registered trademark of Microsoft Corporation in the United States and or other countries Other company names and product names in this manual are the trademarks of their respective companies Copyright 2014 2016 TOSHIBA TEC CORPORATION All rights reserved Under the copyright laws this manual cannot be reproduced in any form without ...

Page 3: ...se noted in this manual or other related documents Be careful not to install small parts such as screws washers pins E rings star washers in the wrong places Basically the equipment should not be operated with any parts removed or disassembled The PC board must be stored in an anti electrostatic bag and handled carefully using a wristband since the ICs on it may be damaged due to static electricit...

Page 4: ... sure to check the rating plate and cautionary labels to see if there is any dirt on their surface and if they are properly stuck to the equipment B FV4T GS TS B FV4D GS TS B FV4D GH B FV4T GS12 QM R 3 75 23xxxxxxx B FV4D GH14 QM R XXXXXXXXX ...

Page 5: ...B FV4D GL 5 Disposal of the Equipment Supplies and Packing Materials Regarding the recovery and disposal of the equipment supplies and packing materials follow the relevant local regulations or rules ...

Page 6: ...rt ist das Zusammenbauen in umgekehrter Reihenfolge durchzuführen Aufpassen dass kleine Teile wie Schrauben Dichtungsringe Bolzen E Ringe Stern Dichtungsringe Kabelbäume nicht an den verkehrten Stellen eingebaut werden Grundsätzlich darf das Gerät mit enfernten oder auseinandergenommenen Teilen nicht in Betrieb genommen werden Das PC Board muss in einer Anti elektrostatischen Hülle gelagert werden...

Page 7: ...das Leistungsschild und die Etiketten mit Warnhinweisen überprüfen um sicherzustellen dass sie nicht verschmutzt sind und korrekt am Gerät angebracht sind B FV4T GS TS B FV4D GS TS B FV4D GH B FV4T GS12 QM R 3 75 23xxxxxxx B FV4D GH14 QM R XXXXXXXXX ...

Page 8: ...s Geräts der Verbrauchs und Verpackungsmaterialien In Bezug auf die Entsorgung und Wiederverwertung des Geräts der Verbrauchs und Verpackungsmaterialien sind die einschlägigen nationalen oder regionalen Vorschriften zu befolgen ...

Page 9: ...ive Sensor 1 23 1 6 4 Detection Area of the Black Mark Reflective Sensor 1 24 1 6 5 Effective Print Area 1 24 1 6 6 Ribbon B FV4T only 1 25 2 ELECTRONIC SPECIFICATIONS 2 1 2 1 Main PC Board Diagram 2 1 2 2 Main PC Board Layout 2 3 2 2 1 Type 1 USB Ethernet Type 2 USB Ethernet RS 232C 2 3 2 2 2 Type 3 USB Centronics 2 5 2 3 Main PC Board Connector Pin Assignment 2 6 2 3 1 Pin Assignment for B FV4T ...

Page 10: ... 6 Replacing the Stepping Motor 3 35 3 3 7 Replacing the Feed Gap Sensor Lower Media Sensor 3 36 3 3 8 Replacing the Feed Gap Sensor Upper Media Sensor 3 37 3 3 9 Replacing the Micro Switch 3 39 3 3 10 Replacing the Print Head Assembly 3 40 3 3 11 Replacing the Media Holder Lever 3 41 3 3 12 Replacing the Peel off unit and the Peel off sensor B FV4D GH only 3 42 3 3 13 Replacing the Cutter Unit B ...

Page 11: ...1 1 Updating via USB or COM Port 8 1 8 1 2 Updating via LAN or Multi LAN Port 8 6 8 2 Updating Firmware via USB Host V1 0 27 or earlier 8 11 8 3 Updating Firmware in Atmel Mode 8 12 8 4 Updating Firmware in B FV Setting Tool V1 0 34 or later 8 16 8 4 1 Updating via USB or COM Port 8 16 8 4 2 Updating via LAN or Multi LAN Port 8 22 8 5 Updating Firmware via USB Host V1 0 34 or later 8 28 9 NETWORK ...

Page 12: ...ied in whole or in part without prior written permission of TOSHIBA TEC 2 The contents of this manual may be changed without notification Copyright 2014 2016 TOSHIBA TEC CORPORATION All rights reserved 1 11 1 Osaki Shinagawa ku Tokyo 141 8562 JAPAN ...

Page 13: ...Feature of the B FV4 series 1 1 1 OUTLINE 1 1 Feature of the B FV4 series 1 1 1 Front View B FV4T GS TS B FV4D GS TS Media View Window LED 2 LED 1 FEED Button Media Outlet LED 1 LED 2 FEED Button Media View Window Media Outlet ...

Page 14: ...1 OUTLINE EO18 33030 1 1 Feature of the B FV4 series 1 2 B FV4D GH B FV4D GL LED 1 LED 2 FEED Button Media View Window Media Outlet Media Outlet LED 1 LED 2 Media View Window FEED Button ...

Page 15: ...memory device Ethernet Interface Serial Interface RS 232C Some models have no serial interface RS 232C Parallel Interface Centronics Printer having the Serial Interface RS 232C Printer having the Parallel Interface Centronics Printer having the Serial Interface RS 232C Printer having the Parallel Interface Centronics Printer having the USB and Ethernet Interfaces Printer having the USB and Etherne...

Page 16: ... Power Jack Remark Make sure that the Power Jack is connected to the printer as shown above USB Interface for connecting a host computer USB Interface for connecting a USB memory Ethernet Interface Serial Interface RS 232C AC Power Inlet Printer having the USB Ethernet and Serial Interfaces ...

Page 17: ...f the B FV4 series 1 5 1 1 3 Interior B FV4T GS TS Print Head Release Latch Media Roll Holders Print Head Media Guide Roller Lock Button Black Mark Sensor Platen Roller Media Guides Feed Gap Sensor View 1 View 2 Supply Gear Take Up Gear ...

Page 18: ...d Feed Gap Sensor Core Holders Media Roll Holders Holder Lock Lever Media Guides Black Mark Sensor Platen Roller Thumbscrew Media Roll Holders Lock Release Portions Media Roll Holder Lever Thumbscrew Peel off Unit Platen Roller Print Head Media Sensor Peel off Sensor Media Guide Media Guide ...

Page 19: ...1 OUTLINE EO18 33030 1 1 Feature of the B FV4 series 1 7 B FV4D GL Print Head Transmissive Sensor Media Roll Holder Lever Cutter Tray Cutter Unit Lock Release Portions Media Roll Holders Cutter Sensor ...

Page 20: ...orth America Interface 0 USB RS 232C 2 USB Ethernet Standard type for Worldwide 4 USB Ethernet RS 232C 6 USB Centronics Printing style S Standard H Peel off C Cutter L Cutter for label without liner Print resolution G 8 dots mm 203 dpi T 11 8 dots mm 300 dpi Print method D Direct thermal T Thermal transfer Direct thermal Print width 4 4inch Custom code blank Standard model Cxx Custom model x 0 to ...

Page 21: ...RAM 32 MB SDRAM Flash ROM 16 MB User area 3 MB Optional memory Max 16 GB USB Media sensors Feed gap sensor Transmissive Black mark sensor Reflective Ribbon sensor Reflective encoder sensor I F User installable Serial interface RS 232C Parallel interface Centronics USB 2 0 full Speed Ethernet interface 10 100 Base Barcode Linear UPC A UPC E EAN8 13 UPC A add on 2 5 UPC E add on 2 5 EAN 8 13 add on ...

Page 22: ...vals FCC Class A C Tick CE TUV GS UL cUL Environmental complaint RoHS WEEE Physical characteristics Width 220 6 mm 8 7 Height 182 0 mm 7 2 Depth 278 5 mm 11 0 Weight 2 4Kg 5 29 lb Excluding media and ribbon Related products Options Full cutter module B FV204T F QM R Partial cutter module B FV204T P QM R Peel off module B FV904T H QM R External media stand B FV904 PH QM R Bluetooth interface B FV70...

Page 23: ...sec Strip mode 50 8 mm sec 2 sec 76 2 mm sec 3 sec RAM 32 MB SDRAM Flash ROM 16 MB User area 3 MB Optional memory Max 16 GB USB Media sensors Feed gap sensor Transmissive Black mark sensor Reflective Feed gap sensor Transmissive I F User installable Serial interface RS 232C Parallel interface Centronics USB 2 0 full Speed Ethernet interface 10 100 Base Serial interface RS 232C USB 2 0 full Speed E...

Page 24: ... VAC 40 A 240 VAC 80 A At cold start maximum load Agency approvals FCC Class A C Tick CE TUV GS UL cUL Environmental complaint RoHS WEEE Physical characteristics Width 183 8 mm 7 2 183 8 mm 7 2 Height 166 9 mm 6 5 198 7 mm 7 8 Depth 226 2 mm 8 9 244 5 mm 9 6 Weight 1 76Kg 3 8 lb Excluding media 2 2Kg 4 9 lb Excluding media Related products Options Full cutter module B FV204D F QM R Partial cutter ...

Page 25: ...edia sensor Paper End Sensor Transmissive I F User installable Serial interface RS 232C USB 2 0 full Speed Ethernet interface 10 100 Base Barcode Linear UPC A UPC E EAN8 13 UPC A add on 2 5 UPC E add on 2 5 EAN 8 13 add on 2 5 CODE39 CODE93 CODE128 GSI 128 UCC EAN128 NW7 MSI Industrial 2 of 5 ITF POSTNET RM4SCC KIX Code USPS Intelligent mail barcode GS1 DataBar Printer Language TPCL Refer to Exter...

Page 26: ...sumption 200 to 240 V During standby 0 07 A 3 8 W maximum During a print job 0 6 A 59 W maximum Inrush Current 100 VAC 40 A 240 VAC 80 A At cold start maximum load Agency approvals RCM CE TUV GS Environmental complaint RoHS WEEE Physical characteristics Width 184 0 mm 7 2 Height 198 8 mm 7 8 Depth 271 2 mm 10 7 Weight 2 8Kg 6 2 lb Excluding media Related products Options N A Accessories CD ROM 1 c...

Page 27: ...nforming to IEEE 802 11g OFDM method DSSS method Channel Depending on the country region Data Transmission Speed Modulation 54 48 Mbps 64 QAM 36 24 Mbps 16 QAM 18 12 Mbps QPSK 9 6 Mbps BPSK IEEE 802 11n Transmission Method N A Channel N A Data Transmission Speed Modulation N A Antenna External antenna Aerial power 802 11b 10 dBm Max 802 11g 10 dBm Max 802 11n N A Software Connection mode Infrastru...

Page 28: ...t Profile SPP PIN code is supported Class of Radio Transmission CLASS 2 Transmission Method Bi directional Half duplex Flow Control Credit based flow control Operating Mode Slave Mode Transmission Distance 3 m 360 degrees SR Mode in Page Inquiry Scanning R1 Scan Interval 1 28 sec Scan Window 22 5 msec RF Frequency Range 2402 2480 MHz Nominal Output Power 4 dBm 2 51 mW MAX 1 3 6 Ethernet Properties...

Page 29: ...rs and hubs type B is found on devices and hubs The figure below shows their pinouts Type A Type B Pin Signal Description 1 VBUS 5V 2 D Differential data signaling pair 3 D Differential data signaling pair 4 Ground Ground 1 4 2 Ethernet The Ethernet uses RJ 45 cable which is 8P8C 8 Position 8 Contact The figure below shows its pinout 1 2 3 4 5 6 7 8 Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Res...

Page 30: ... Bit XON XOFF Host DB9 Printer DB9 Signal Description Pin Pin Description Signal CD Carrier Detect 1 1 Provide 5V Power 5V RxD Receive 2 2 Transmit TxD TxD Transmit 3 3 Receive RxD DTR Data Terminal Ready 4 4 Clear to Send CTS GND Ground 5 5 Ground GND DSR Data Set Ready 6 6 Request to Send RTS RTS Request to Send 7 7 No Connection NC CTS Clear to Send 8 8 Request to Send RTS CI 9 9 No Connection ...

Page 31: ...gnal 1 To Printer STB 19 Ground GND 2 To Printer Data 1 20 Ground GND 3 To Printer Data 2 21 Ground GND 4 To Printer Data 3 22 Ground GND 5 To Printer Data 4 23 Ground GND 6 To Printer Data 5 24 Ground GND 7 To Printer Data 6 25 Ground GND 8 To Printer Data 7 26 Ground GND 9 To Printer Data 8 27 Ground GND 10 From Printer ACK 28 Ground GND 11 From Printer BUSY 29 Ground GND 12 From Printer PE 30 G...

Page 32: ...red Only when the RS 232C is used Red Green S Command error Red Green M Flash ROM on the CPU board error or USB memory error An erase error while formatting the Flash ROM on the CPU board or USB memory Unable to save files due to insufficient storage space on the Flash ROM on the CPU board or USB memory Red Green F A paper jam occurred in the cutter unit Only when the cutter unit is fitted Red Ora...

Page 33: ... Label length Thermal Transfer 8 to 997 0 31 to 39 2 23 4 to 150 4 0 92 to 5 92 19 4 to 993 0 76 to 39 1 Direct Transfer 8 to 997 0 31 to 39 2 30 to 997 1 18 to 39 2 35 to 150 4 1 38 to 5 92 35 to 993 1 38 to 39 1 Gap black mark length 2 0 to 10 0 0 08 to 0 39 6 0 to 10 0 0 24 to 0 39 2 0 to 3 0 0 08 to 0 12 6 0 0 24 Black mark width Min 8 0 0 31 Thickness 0 06 to 0 19 0 0024 to 0 0075 Max outer r...

Page 34: ...to 84 2 mm 1 0 to 3 31 Label length 23 4 mm to 76 2 mm 0 92 to 3 0 Inner core diameter 76 2 mm 3 0 3 When using a media roll of 76 2 mm 3 inner core diameter the 3 Diameter Media Shaft included in the optional External Media Stand is required 4 When you use inside wound media in strip mode the specifications are restricted as follows Media pitch Label 25 4 mm to 84 2 mm 1 0 to 3 31 Label length 23...

Page 35: ...ife use only TOSHIBA TEC approved media 2 A label jam is more likely to occur with the approach of label end because labels around the paper core curl intensely 1 6 3 Detection Area of the Feed Gap Transmissive Sensor The Transmissive sensor is fixed and positioned at 6 35 mm for GS TS Type or 6 27 mm for GH Type right of the centre of the media path The Transmissive Sensor detects a gap between l...

Page 36: ...tive print width and media width for GS Type for TS Type for GH GL Type 118 0 mm Max media width Min 2 mm Min 8 mm Sensor should be positioned at the centre of the black mark Media feed direction Detecting the black marks on the back Sensor is movable within the full range 5 0 mm 118 0 mm Max media width 108 0 mm Head Effective Print Range Out of print range Out of print range 5 0 mm Print head el...

Page 37: ...pool type Width 40 mm to 110 mm 1 57 to 4 33 Max Length 300 m 984 feet Depends on its thickness and outside diameter of core Max outside diameter 65 mm 2 56 Inside diameter of core 12 7 mm or 25 4 mm 0 5 or 1 0 Roll direction Outside NOTES 1 To ensure print quality and print head life use only TOSHIBA TEC specified ribbons 2 Too much difference in width between media and ribbon may cause ribbon wr...

Page 38: ...sembly PCBA consists of a microcontroller flash memory SDRAM and more Panel A two layer PCBA consists of one button and two LEDs Media Sensor A two layer PCBA consists of a reflective and two see through sensors which is designed for media detection Ribbon Sensor B FV4T only A two layer PCBA consists of a reflective sensor which is designed for ribbon detection ...

Page 39: ...or rotates certain degrees in each step in response to an electronic pulse RTC Optional A real time clock tracks the current date and time Cutter or Peeler Optional A cutter is a guillotine cutter which automatically cuts the printed label There are two cutting types full and partial A peeler automatically removes the liner from a printed label The sensor on the peeler detects if the peeled label ...

Page 40: ...2 ELECTRONICS SPECIFICATIONS EO18 33030 2 2 Main PC Board Layout 2 3 2 2 Main PC Board Layout 2 2 1 Type 1 USB Ethernet Type 2 USB Ethernet RS 232C B FV4T GS TS B FV4D GS TS ...

Page 41: ...2 ELECTRONICS SPECIFICATIONS EO18 33030 2 2 Main PC Board Layout 2 4 B FV4D GH B FV4D GL ...

Page 42: ...2 ELECTRONICS SPECIFICATIONS EO18 33030 2 2 Main PC Board Layout 2 5 2 2 2 Type 3 USB Centronics This board will be available in the near future B FV4T GS TS B FV4D GS TS ...

Page 43: ...trolling the print head are input output into from the connector J4 Stepping Motor This connector is connected to the Stepping Motor J5 Feed Gap Sensor Upper This connector is connected to the Feed Gap Sensor Upper Signal Pin No GND 1 GND 2 24V 3 24V 4 24V 5 24V 6 24V 7 24V 8 DI 9 DO 10 nLAT 11 5V 12 GND 13 GND 14 STB1 15 TM 16 24V 17 24V 18 GND 19 GND 20 CLK 21 STB2 22 GND 23 GND 24 GND 25 GND 26...

Page 44: ...nected to the Cutter Module J9 Panel board This connector is connected to the Panel board J11 Head Open Sensor This connector is connected to the Head Open Sensor Signal Pin No 3 3V 1 ST MEDIA 2 N C 3 Signal Pin No 24V 1 GND 2 3V3 3 GND 4 CUT ON 5 CUT DIR 6 CUT SW 7 3V3 8 24V 9 CTYPE 10 GND 11 24V 12 Signal Pin No KEY1 1 N C 2 LED 1 3 LED 2 4 3V3 5 GND 6 LED 4 7 LED 3 8 GND 9 Signal Pin No GND 1 C...

Page 45: ...nsor This connector is connected to the Peel off Module J15 RF Module This connector is connected to the RF Module P1 DC Jack This DC jack is connected to the DC plug of the AC adaptor Signal Pin No 5V 1 REF I 2 3V3 3 REF MEDIA 4 Signal Pin No 5V 1 GND 2 3V3 3 PEELR 4 Signal Pin No 5V 1 GND 2 3V3 3 RIBBON 4 Signal Pin No 3V3 1 GND 2 PB nCTS 3 PB nRTS 4 PB RXD 5 PB TXD 6 BT DISCON 7 BT CON IND 8 GN...

Page 46: ...he Ethernet port 10 100 Base P5 Serial Interface port This connector is used for the Serial interface RS 232C 5V is output from the pin 1 The TXD signal is a serial signal and output from the pin 2 The RXD signal is a serial signal and input into the pin 3 Signal Pin No 5 V 1 D 2 D 3 N C 4 GND 5 Signal Pin No 5 V 1 HDMA 2 HDPA 3 GND 4 Signal Pin No TD 1 TD 2 RD 3 TCT 4 N C 5 RD 6 RCT 7 N C 8 Signa...

Page 47: ...nector Pin Assignment 2 10 JP2 Parallel Interface port This connector is used for the Parallel interface Centronics Signal Pin No n STROBE 1 Data 1 8 2 9 nACK 10 BUSY 11 PE 12 5V 13 NC 14 NC 15 Ground 16 Ground 17 NC 18 Ground 19 30 NC 31 nFAULT 32 NC 33 35 NC 36 ...

Page 48: ...ad are input output into from the connector J4 Stepping Motor This connector is connected to the Stepping Motor J5 Feed Gap Sensor Upper This connector is connected to the Feed Gap Sensor Upper Signal Pin No GND 1 GND 2 24V 3 24V 4 24V 5 24V 6 24V 7 24V 8 DI 9 DO 10 nLAT 11 5V 12 GND 13 GND 14 STB1 15 TM 16 24V 17 24V 18 GND 19 GND 20 CLK 21 STB2 22 GND 23 GND 24 GND 25 GND 26 Signal Pin No A 1 nA...

Page 49: ...nector is connected to the Panel board J11 Micro Switch This connector is connected to the Micro Switch J13 Media Sensor This connector is connected to the Media Sensor Signal Pin No 3 3V 1 ST MEDIA 2 N C 3 Signal Pin No 24V 1 GND 2 3V3 3 GND 4 CUT ON 5 CUT DIR 6 CUT SW 7 3V3 8 24V 9 CTYPE 10 GND 11 24V 12 Signal Pin No KEY1 1 N C 2 LED 1 3 LED 2 4 3V3 5 GND 6 LED 4 7 LED 3 8 GND 9 Signal Pin No G...

Page 50: ...C jack is connected to the DC plug of the AC adaptor P2 USB Device port This connector is used for the USB device port P3 USB Host port This connector is used for the USB host port Signal Pin No 5V 1 GND 2 3V3 3 PEELR 4 Signal Pin No 3V3 1 GND 2 PB nCTS 3 PB nRTS 4 PB RXD 5 PB TXD 6 BT DISCON 7 BT CON IND 8 GND 9 3V3 10 Signal Pin No Power 1 GND 2 GND 3 Signal Pin No 5 V 1 D 2 D 3 N C 4 GND 5 Sign...

Page 51: ...TXD signal is a serial signal and output from the pin 2 The RXD signal is a serial signal and input into the pin 3 JP2 Parallel Interface port This connector is used for the Parallel interface Centronics Signal Pin No TD 1 TD 2 RD 3 TCT 4 N C 5 RD 6 RCT 7 N C 8 Signal Pin No 5 V 1 TXD 2 RXD 3 CTS 4 GND 5 RTS 6 N C 7 RTS 8 N C 9 Signal Pin No n STROBE 1 Data 1 8 2 9 nACK 10 BUSY 11 PE 12 5V 13 NC 1...

Page 52: ...d are input output into from the connector J4 Stepping Motor This connector is connected to the Stepping Motor J5 Feed Gap Sensor Upper This connector is connected to the Feed Gap Sensor Upper Signal Pin No GND 1 GND 2 24V 3 24V 4 24V 5 24V 6 24V 7 24V 8 DI 9 DO 10 nLAT 11 5V 12 GND 13 GND 14 STB1 15 TM 16 24V 17 24V 18 GND 19 GND 20 CLK 21 STB2 22 GND 23 GND 24 GND 25 GND 26 Signal Pin No A 1 nA ...

Page 53: ...board J11 Micro Switch This connector is connected to the Micro Switch J14 Peeler Sensor This connector is connected to the Peel off Module P1 DC Jack This DC jack is connected to the DC plug of the AC adaptor Signal Pin No 3 3V 1 ST MEDIA 2 N C 3 Signal Pin No KEY1 1 N C 2 LED 1 3 LED 2 4 3V3 5 GND 6 LED 4 7 LED 3 8 GND 9 Signal Pin No GND 1 COVER SW 2 Signal Pin No 5V 1 GND 2 3V3 3 PEELR 4 Signa...

Page 54: ...he Ethernet port 10 100 Base P5 Serial Interface port This connector is used for the Serial interface RS 232C 5V is output from the pin 1 The TXD signal is a serial signal and output from the pin 2 The RXD signal is a serial signal and input into the pin 3 Signal Pin No 5 V 1 D 2 D 3 N C 4 GND 5 Signal Pin No 5 V 1 HDMA 2 HDPA 3 GND 4 Signal Pin No TD 1 TD 2 RD 3 TCT 4 N C 5 RD 6 RCT 7 N C 8 Signa...

Page 55: ...are input output into from the connector J4 Stepping Motor This connector is connected to the Stepping Motor J5 Transmissive Sensor Upper This connector is connected to the Feed Gap Sensor Upper Signal Pin No GND 1 GND 2 24V 3 24V 4 24V 5 24V 6 24V 7 24V 8 DI 9 DO 10 nLAT 11 5V 12 GND 13 GND 14 STB1 15 TM 16 24V 17 24V 18 GND 19 GND 20 CLK 21 STB2 22 GND 23 GND 24 GND 25 GND 26 Signal Pin No A 1 n...

Page 56: ...nnector is connected to the Panel board J11 Micro Switch This connector is connected to the Micro Switch J14 Cutter Come off Sensor This connector is connected to the Cutter Unit Signal Pin No 3 3V 1 ST MEDIA 2 N C 3 Signal Pin No KEY1 1 N C 2 LED 1 3 LED 2 4 3V3 5 GND 6 LED 4 7 LED 3 8 GND 9 Signal Pin No GND 1 COVER SW 2 Signal Pin No 5V 1 GND 2 3V3 3 PEELR 4 Signal Pin No 24V 1 GND 2 3V3 3 GND ...

Page 57: ...ctor is used for the Ethernet port 10 100 Base P5 Serial Interface port This connector is used for the Serial interface RS 232C 5V is output from the pin 1 The TXD signal is a serial signal and output from the pin 2 The RXD signal is a serial signal and input into the pin 3 Signal Pin No Power 1 GND 2 GND 3 Signal Pin No 5 V 1 D 2 D 3 N C 4 GND 5 Signal Pin No 5 V 1 HDMA 2 HDPA 3 GND 4 Signal Pin ...

Page 58: ... In Atmel mode DIP 2 watchdog must be set to OFF ON 2 Enable or disable the watchdog ON Enable watchdog OFF Disable watchdog ON 3 Reserved N A OFF 4 Reserved N A OFF 5 Reserved N A OFF 6 Reserved N A OFF 7 Select your printer type It needs to be used with DIP 8 Depending on your printer type 8 Select your printer type It needs to be used with DIP 7 DIP 7 DIP 8 Printer Type ON ON B FV4D GL Series O...

Page 59: ...V4D GL 3 Follow all manual instructions Failure to do so could create safety hazards such as fire or electrocution NOTES 1 Manual instructions must be followed when installing option kits or adding cables to avoid system failures and to insure proper performance and operation 2 Failure to follow manual instructions or any unauthorized modifications substitution or change to this product will void ...

Page 60: ...r and the Mid Cover 1 Holding the tabs on both sides of the top cover lift the cover in the direction indicated by the arrow to fully open it 2 Push the print head release latch to open the print head block 3 Use a Phillips screwdriver to remove the 2 screws from the front cover Top Cover Tab Print Head Release Latch Screw Front Cover Screw Print Head Block ...

Page 61: ...30 3 1 Replacing the Parts for B FV4T GS TS 3 3 4 Take off the front cover 5 Use a Phillips screwdriver to remove the 4 screws 6 By using your both hands lift up the mid cover to take it off from the chassis Screw Screw Mid Cover Front Cover ...

Page 62: ... Replacing the Parts for B FV4T GS TS 3 4 7 By using your both hands press the top cover to remove it from the mid cover 8 Replace the top cover or mid cover with a new one and then reassemble it in the reverse order of removal Top Cover Mid Cover ...

Page 63: ...ter module 3 Disconnect all cables from the main PC board and then remove the 4 screws on the main PC board 4 Remove the printer module and then take off the main PC board 5 Replace the main PC board with a new one and then reassemble it in the reverse order of removal NOTE Refer to 2 4 DIP Switch about the DIP switch setting of the main PC board Screw Screw Screw Main PC Board Printer Module Righ...

Page 64: ...e and gap calibrate the media accurately and save the modified data in EEPROM The test sample is an MSC file with a setting of a 3 inch length 6 mm gap label Example ESC ESC msc 820 60 820 means the label length is 82 0 mm 60 means the gap length is 6 0 mm How to Use MSC commands 1 Install a ribbon 2 Install a 4 inch width x 3 inch height media roll with a 6 mm gap 3 Turn on the printer 4 Set the ...

Page 65: ...ng Tool NOTE It is possible to save upload the printer parameter and interface setting into from the PC with the B FV4 Setting Tool 7 Also make sure the printer is performing regarding for the following points The sensor adjustment is performed correctly Printing is performed correctly during the diagnostic test print When the PC connected to the printer sends sample data to the printer printing i...

Page 66: ...from the left side of the printer module 3 Take off the stepping motor 4 Replace the stepping motor with a new one and then reassemble it in the reverse order of removal 5 After replacing perform a diagnostic test print or print a sample label to make sure the printer is performing correctly regarding the following points Printing is performed correctly No noise is generated during the print opera...

Page 67: ...a Phillips screwdriver to remove the 1 screw from the feed gap sensor lower 4 Take off the feed gap sensor lower 5 Use a Phillips screwdriver to remove the 1 screw from the feed gap sensor upper on the right side of the printer module 6 Take off the feed gap sensor upper 7 Replace the feed gap sensor or the black mark sensor with a new one and then reassemble it in the reverse order of removal Bla...

Page 68: ... and gap calibrate the media accurately and save the modified data in EEPROM The test sample is an MSC file with a setting of a 3 inch length 6 mm gap label Example ESC ESC msc 820 60 820 means the label length is 82 0 mm 60 means the gap length is 6 0 mm How to Use the MSC commands 1 Install a ribbon 2 Install a 4 inch width x 3 inch height media roll with a 6 mm gap 3 Turn on the printer 4 Set t...

Page 69: ...nsor calibration Regarding the media sensor calibration refer to 6 1 Feed Gap Sensor Black Mark Sensor Adjustments or 7 2 Working with B FV Setting Tool 9 Also make sure the media sensor is performing correctly regarding the following points When the PC connected to the printer sends sample data to the printer printing is performed correctly When the FEED button is pressed during the unloading of ...

Page 70: ...of the printer module 3 Take off the ribbon sensor 4 Replace the ribbon sensor with a new one and then reassemble it in the reverse order of removal 5 After replacing make sure the printer is performing correctly regarding the following points Printing is performed correctly and the ribbon is not slack or wrinkled When the ribbon is unloaded and thermal transfer printing is performed an error occu...

Page 71: ... printer module 3 Take off the platen roller 4 Replace the platen roller with a new one and then reassemble it in the reverse order of removal 5 After replacing perform a diagnostic test print or print a sample label to make sure the printer is performing correctly regarding the following points The label is issued correctly No noise is generated during the print operation None of blurred print sm...

Page 72: ...the print head block firmly 3 Push the print head assembly and pull it down as shown the arrows 4 Release the print head assembly from the ribbon bracket Print Head Block CAUTION 1 NEVER touch the element when handling the print head 2 NEVER touch the connector pins This might cause the print head to break down due to static electricity Print Head Release Latch Print Head Assembly Print Head Assem...

Page 73: ...w one and then reassemble it in the reverse order of removal NOTE Do not disassemble a print head assembly containing a bracket 8 After replacing perform a diagnostic test print or print a sample label to make sure the printer is performing correctly regarding the following points Printing is performed correctly No dot missing is generated None of blurred printing stain chipped bar code or charact...

Page 74: ...op cover while pulling the lock release portions as indicated by the arrows 2 Use a Phillips screwdriver to remove the 4 screws 3 Disconnect the cable from the panel board to take off the top cover 4 Replace the top cover with a new one and then reassemble it in the reverse order of removal Lock Release Portion Top Cover Top Cover Cable Screw Screw Screw Screw Panel Board ...

Page 75: ...e 2 screws and then pull out the front cover by releasing the latch 4 Replace the platen roller or the front cover with a new one and then reassemble it in the reverse order of removal 5 After replacing perform a diagnostic test print or print a sample label to make sure the printer is performing correctly regarding the following points The label is issued correctly No noise is generated during th...

Page 76: ...the printer on a soft cloth to prevent scratching the surface of the printer 2 Use a Phillips screwdriver to remove the 4 screws 3 Take off the bottom cover by disconnecting all cables from the main PC board 4 Use a Phillips screwdriver to remove the 2 screws and then take off the main PC board Main PC Board J4 J1 J9 J13 J11 Screw Screw Screw Screw J6 ...

Page 77: ...is possible to save upload the printer parameter and interface setting into from the PC with the B FV4 Setting Tool 9 Also make sure the printer is performing correctly regarding the following points The sensor adjustment is performed correctly Printing is performed correctly during the diagnostic test print When the PC connected to the printer sends sample data to the printer printing is performe...

Page 78: ...ps screwdriver to remove the 3 screws and then take off the stepping motor 4 Replace the stepping motor with a new one and then reassemble it in the reverse order of removal 5 After replacing perform a diagnostic test print or print a sample label to make sure the printer is performing correctly regarding the following points Printing is performed correctly No noise is generated during the print o...

Page 79: ... After replacement perform the feed gap sensor black mark sensor adjustment By using the button of the printer or the B FV4 Setting Tool perform the media sensor feed gap sensor black mark sensor calibration Regarding the media sensor calibration refer to 6 1 Feed Gap Sensor Black Mark Sensor Adjustments or 7 2 Working with B FV Setting Tool 6 Also make sure the media sensor is performing correctl...

Page 80: ... out the print head assembly 4 Cut the 2 cable ties 5 Use a Phillips screwdriver to remove the 2 screws and then release the 2 latches to take off the hinge cover 6 Use a Phillips screwdriver to remove the 2 screws 7 Slide the shaft in the direction indicated by the arrow and then take off the lock release portion and remove the spring at the right side of the printer Cable Tie Cable Tie Screw Scr...

Page 81: ...perations 13 After replacement perform the feed gap sensor black mark sensor adjustment By using the button of the printer or the B FV4 Setting Tool perform the media sensor feed gap sensor black mark sensor calibration Regarding the media sensor calibration refer to 6 1 Feed Gap Sensor Black Mark Sensor Adjustments or 7 2 Working with B FV Setting Tool 14 Also make sure the media sensor is perfor...

Page 82: ...ion 3 2 2 to take off the platen roller and the front cover 2 Refer to Section 3 2 4 to take off the mid cover 3 Release the 2 latches to take off the micro switch cover 4 Take off the micro switch 5 Replace the micro switch with a new one and then reassemble it in the reverse order of removal Latch Latch Micro Switch Cover Micro Switch ...

Page 83: ...mble a print head assembly containing a bracket 5 After replacing perform a diagnostic test print or print a sample label to make sure the printer is performing correctly regarding the following points Printing is performed correctly No dot missing is generated None of blurred printing staining chipped bar code or characters wrinkling smudging uneven printing etc is generated Reading the bar code ...

Page 84: ...der 1 Refer to Section 3 2 4 to remove the mid cover 2 Release the 8 latches in sequence shown in figure 3 Take off the side rack holder 4 Push the 2 media roll holders to the left and right sides respectively 5 Take off the mid rack holder and the gear Latch Latch Side Rack Holder Media Roll Holder Mid Rack Holder Gear ...

Page 85: ...TANT PARTS EO18 33030 3 2 Replacing the Parts for B FV4D GS TS 3 27 6 Take out the media roll holders 7 Replace the print head assembly with a new one and then reassemble it in the reverse order of removal Media Roll Holder ...

Page 86: ...e portions as indicated by the arrows B FV4D GH B FV4D GL 2 Use a Phillips screwdriver to remove the 4 screws 3 Disconnect the harness from the panel board to take off the top cover 4 Replace the top cover with a new one and then reassemble it in the reverse order of removal order of removal Lock Release Portion Top Cover Top Cover Harness Panel Board Screw Screw Screw Screw Top Cover Lock Release...

Page 87: ...pitches to release the platen roller and then pull the 2 pinches upward to take off the platen roller 4 Replace the platen roller with a new one and then reassemble it in the reverse order of removal 5 After replacing perform a diagnostic test print or print a sample label to make sure the printer is performing correctly regarding the following points The label is issued correctly No noise is gene...

Page 88: ...f the printer 2 Pull out the power adapter connector 3 Use a Phillips screwdriver to remove the 4 screws and then pull out the power adapter cover 4 Take off the stopper by releasing the 1 latch 5 Take off the holder by releasing the 1 latch 6 Release the cable from the guide and then take off the power adapter Screw Screw Power Adapter Connector Power Adapter Cover Stopper Holder Latch Latch Powe...

Page 89: ...ower adapter with a new one and then reassemble it in the reverse order of removal NOTE Pay attention to the following items when the power adapter is assembled Place the power adapter in the correct direction Do not turn it over upside down Place the power adapter cable in the guide appropriately Power Adapter Cable Guide Guide ...

Page 90: ...ve the 4 screws 3 B FV4D GH Take off the bottom cover by disconnecting all cables from the main PC board B FV4D GL Take off the bottom cover by disconnecting all cables from the main PC board NOTE When disconnecting the connector of the harness from the connector J8 remove the ground wire by loosening the screw then disconnect it Screw Screw Bottom Cover Bottom Cover J8 Ground Wire Screw J9 J4 J1 ...

Page 91: ...ion 7 Printer parameter setting Perform a printer parameter setting with the B FV4 Setting Tool 8 Interface setting Perform an interface setting RS 232C Ethernet with the B FV4 Setting Tool NOTE It is possible to save upload the printer parameter and interface setting into from the PC with the B FV4 Setting Tool 9 Also make sure the printer is performing correctly regarding the following points Th...

Page 92: ...r 2 Pull the mid cover upward to take it out B FV4D GH B FV4D GL 3 When attaching the mid cover be sure to insert the two hooks provided for the Cutter Unit into the slits of the cover B FV4D GL NOTE When attaching the mid cover be sure to insert the two hooks provided for the Cutter Unit into the slits of the cover Mid Cover Hook Mid Cover Cutter Unit Mid Cover Slit ...

Page 93: ...s screwdriver to remove the 3 screws and then take off the stepping motor 4 Replace the stepping motor with a new one and then reassemble it in the reverse order of removal 5 After replacing perform a diagnostic test print or print a sample label to make sure the printer is performing correctly regarding the following points Printing is performed correctly No noise is generated during the print op...

Page 94: ... GL because its sensor is used only to detect the paper end condition 4 After replacement perform the media sensor adjustment By using the button of the printer or the B FV4 Setting Tool perform the media sensor calibration Regarding the media sensor calibration refer to 6 1 Feed Gap Sensor Black Mark Sensor Adjustments or 7 2 Working with B FV Setting Tool 5 Also make sure the media sensor is per...

Page 95: ...9 to take out the print head assembly 4 Cut the 1 cable tie and use a Phillips screwdriver to remove the 2 screws Then release the 2 latches to take off the hinge cover 5 Use a Phillips screwdriver to remove the 2 screws 6 Slide the shaft in the direction indicated by the arrow and then take off the lock release portion and remove the spring at the right side of the printer Screw Screw Lock Releas...

Page 96: ...necessary for B FV4D GL because its sensor is used only to detect the paper end condition 10 After replacement perform the media sensor By using the button of the printer or the B FV4 Setting Tool perform the media sensor calibration Regarding the media sensor calibration refer to 6 1 Feed Gap Sensor Black Mark Sensor Adjustments or 7 2 Working with B FV Setting Tool 11 Also make sure the media se...

Page 97: ...ing the Micro Switch 1 Refer to Section 3 3 5 to take off the mid cover 2 Release the 2 latches to take off the micro switch cover 3 Take off the micro switch 4 Replace the micro switch with a new one and then reassemble it in the reverse order of removal Micro Switch Cover Micro Switch Latch Latch ...

Page 98: ...the print head assembly which containing a bracket 5 After replacing perform a diagnostic test print or print a sample label to make sure the printer is performing correctly regarding the following points Printing is performed correctly No dot missing is generated None of blurred printing staining chipped bar code or characters wrinkling smudging uneven printing etc is generated Reading the bar co...

Page 99: ...Refer to Section 3 3 5 to remove the mid cover 2 Use a Phillips screwdriver to remove the 2 screws 3 While softly pressing the upper side of the media holder lever take it off by pulling its lower side 4 Replace the media holder lever with a new one and then reassemble it in the reverse order of removal Screw Media Holder Lever ...

Page 100: ... to remove the 1 screw 4 Slide the peel off unit in the direction indicated by the arrow and then release its protrusion at the left from the notch of the printer frame 5 Slide the peel off unit in the direction indicated by the arrow and then release its protrusion at the right from the notch of the printer frame 6 Pull out the harness from the printer frame and then take off the peel off unit Th...

Page 101: ... the 2 springs and then take off the roller 8 Use a Phillips screwdriver to remove the 1 screw and then take off the peel off sensor 9 Replace the peel off unit or the peel off sensor with a new one and then reassemble it in the reverse order of removal Roller Spring Spring Peel off Sensor Screw ...

Page 102: ...er Unit B FV4D GL only 1 Refer to Section 3 3 5 to remove the mid cover 2 Detach the cutter tray from the cutter unit then remove the cutter unit from the printer by lifting it 3 Cut the 2 cable ties 4 Pull out the harness from the printer frame and then take off the cutter unit Cutter Tray Cutter Unit Cable tie ...

Page 103: ...it No response Input voltage to the printer is not within the rated voltage Replace the power cord or power adapter Output voltage from the printer is not within the rated voltage Replace the power adapter MAIN PC Board is not applied with voltage Replace the power adapter Failure of the main PC board Replace the main PC board LED 1 Red LED 2 Green Communication error Failure of the RS 232C connec...

Page 104: ...he initialization and gap black mark calibration Paper Jam Gap black mark sensor sensitivity is not set properly sensor sensitivity is not enough Calibrate the gap black mark sensor Make sure label size is set properly Set label size exactly as installed paper in the labeling software or program Labels may be stuck inside the printer mechanism near the sensor area Remove the stuck label A paper ja...

Page 105: ...lean the printer Cotton swab Head cleaner pen Lint free cloth Vacuum Blower brush 100 ethanol Mild detergent solution 2 The cleaning process is described as following Printer Part Method Interval Print Head 1 Always turn off the printer before cleaning the print head 2 Allow the print head to cool for a minimum of one minute 3 Use a cotton swab Head cleaner pen and 100 ethanol to clean the print h...

Page 106: ...ata transferred to printer buffer will be lost The maximum printing ratio per dot line is 15 for this printer To print the full web black line the maximum black line height is limited to 40 dots which is 5mm for 203 DPI resolution printer and 3 3mm for 300 DPI resolution printer 5 2 Cleaning of the Optional Cutter Module WARNING Be sure to turn off the power before cleaning the Cutter The followin...

Page 107: ...Use a Phillips screwdriver to remove the 2 screws 4 Remove the Cutter Block from the printer NOTE When attaching the Cutter Block be sure to insert the hook into the slit of the mid cover Screw Screw Cutter Block Cutter Block Mid Cover Hook Slit ...

Page 108: ...e NOTE When installing the Cutter Unit be sure to wire its harness by following the procedure below Inappropriate harness wiring will cause cutting failure or paper jamming 1 Pass the harness of the Cutter Unit through the groove in the guide 2 Wind the harness around the Tab for fixing the screw in the Cutter Unit and tighten the Ground Wire and the Tab with the screw together Screw Cutter Unit G...

Page 109: ... Paper Guide Lower with a cotton swab WARNING Be sure to wear protective gloves when cleaning since you may touch the Cutter on the rear side of the Cutter Unit 7 After cleaning reassemble the Cutter Unit and Cutter Block in the reverse order of removal Paper Guide Upper Paper Guide Lower Cutter Unit Cutter ...

Page 110: ...se the Scraper and the Cleaner Pen to clean the Cutter Clean the Cutter every one label roll or at the end of day 1 Turn the power off 2 Wipe Cutter Outlet and Cutter Tray with a dry soft cloth 3 Open the Top Cover 4 Detach the Cutter Tray from the Cutter Block then remove the Cutter Block from the printer by lifting it Cutter Outlet Cutter Tray Cutter Block Cutter Tray ...

Page 111: ... Open the Paper Guide for cleaning 7 Use the Scraper to remove adhesive residues from the cutter blade 8 Use the Cleaner Pen to clean the blade surface WARNING As the cutter blade is sharp care should be taken not to injure yourself while cleaning Paper Guide Scraper Cleaner Pen Lever Lever ...

Page 112: ...al positions NOTE When closing the Paper Guide be careful not to drop metal or other foreign objects such as a paper clip into the guide as this may cause a malfunction of the printer 10 Push the Cutter Harness into the printer before re attaching the Cutter Block Lever Lever Paper Guide Cutter Harness ...

Page 113: ...o upper hooks on both sides of the Cutter Block are inserted into the slits with reference to the Arrow Marks After fitting the Cutter Block attach the Cutter Tray to the Cutter Block NOTE Make sure the Cutter Block is reattached correctly Failure to do this may cause problems with printing or cutting Lower Hook Cutter Tray Upper Hook Upper Hook ...

Page 114: ...ATUS lamp indicates your desired mode to go into it LED 1 LED 2 Mode Orange Orange System Mode Start Green Red Feed Gap Transmissive Sensor Adjustment Green Orange Black Mark Reflective Sensor Adjustment Red Red Parameter clearance Red Orange Auto call cancellation Red Green Reserved Orange Red BASIC interpreter disable Orange Green Self Test printing Dump mode FEED Button LED 1 LED 2 LED 2 LED 1 ...

Page 115: ...ake sure the media is correctly loaded and close the top cover NOTE Do not place a pre printed area above the media sensor as doing so disables correct sensor calibration 2 Press and hold the FEED button while turning on the printer 3 Both status lights LED 1 and LED 2 will light up in the following order Orange Green Other colour sequences 4 Release the FEED button when LED 1 and LED 2 light to m...

Page 116: ...you do not hold the FEED button long enough LED 2 will blink orange three times while LED 1 goes out It means your printer is not reset Parameter Initial Setting Tone adjust value Trans 3 Tone adjust value Direct 0 Feed adjust value 0 0 mm Cut adjust value 0 0 mm Backfeed adjust value 0 0 mm X coordinate adjust value Not clear Codepage PC 850 Zero Font No slash Euro Code 0xB0 Control Code Auto cha...

Page 117: ...600 bps Data Length 8 bit Stop Bit 1bit Parity Not clear Flow Control XON XOFF MAC Address Not clear IP Address 192 168 010 020 Subnet Mask 255 255 255 000 Gateway 000 000 000 000 DHCP Disable DHCP Client ID FFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF DHCP Host Name 00000000000000000000000000000000000000 0000000000000000000000000000 Socket Enable Port Number 8000 SNMP Not clear SNMP Trap 1 Not clear Trap1 IP...

Page 118: ...l light up in the following order Orange Green Other colour sequences 4 Release the FEED button when LED 1 turns to red and LED2 turns to orange 5 Press the FEED button The cancellation is done while LED 2 goes out and LED 1 turns to solid green 6 4 BASIC Interpreter Disable BASIC interpreter converts BASIC programs to TPCL commands for printing allowing you to create a more flexible printing envi...

Page 119: ...he FEED button when LED 1 turns to orange and LED2 turns to green 5 Press the FEED button to print a configuration label Your printer has two emulation languages TPCL and ZPL The figures below show their configuration labels NOTE For B FV4D GL self test printing cannot be performed while the label is being detected by the Cutter Sensor in the Cutter Unit In such case return the label to its waitin...

Page 120: ...0 CONTROL CODE AUTO MAXI CODE SPEC TYPE 1 SENSOR SELECT Transmissive PRINT SPEED 5ips FORWARD WAIT ON AUTO CALIB OFF MULTI LABEL OFF AUTO THP CHK OFF BASIC OFF Reserved item1 Reserved item2 FLASH ROM 16MB SDRAM 32MB USB SERIAL NUM 000000000001 INFORMATION INFORMATION B FV4D GS12 QM R 2303A000006 TOTAL FEED1 0 00km TOTAL FEED2 00000cm 0000 0inch TOTAL PRINT 0 00km TOTAL CUT 0 RS 232C BAUD RATE 9600...

Page 121: ... OFF WLAN DHCP HOSTNAME 00 80 92 4F 44 B E WLAN SOKET PORT 9100 ESS ID TOSHIBA_B FV4 WLAN MODE Infrastructure NETWORK AUTH OPEN WEP OFF WEP DEFAULT KEY 1 WPA ENCRYPTION DISABLE EAP METHOD DISABLE REGION CODE USA CHANNEL AUTO BLUETOOTH DEVICE NICKNAME B FV4 INQUIRY EVERY ADDRESS Barcode The barcode printed here displays a Bluetooth address 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 ...

Page 122: ...s item shows whether or not the Wireless LAN interface option is installed 9 Bluetooth Option Installation This item shows whether or not the Bluetooth interface option is installed 10 HW Detect It detects the hardware installed on your printer The table below shows the meaning of each value from right to left 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 Bit 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 Value 1 0 no ...

Page 123: ...ncrements of 0 1 mm 16 X Coordinate Adjust Move the print position horizontally The positive number is right and the negative number is left The range is 99 5 99 5 and the value is adjustable in increments of 0 5 mm 17 Codepage A code page is a character set table used to map the characters input from the keyboard 18 Zero Slash Display a zero with or without a slash through it 19 Feed Key It defin...

Page 124: ...l When it is enabled your printer prints an image across label gaps if the print image is larger than a label when it is disabled your printer only prints the part that one label can contain 28 Auto TPH Check When it is enabled your printer checks broken pins on the printhead automatically once your printer is turned on 29 BASIC Enable or disable the BASIC Interpreter 30 Flash ROM The total flash ...

Page 125: ...inter The default value is 255 255 255 000 45 Gateway The manually specified gateway of your printer The default value is 000 000 000 000 46 MAC Address The unique address assigned to your printer that connects to the internet 47 DHCP When DHCP is enabled it assigns an IP address to your printer automatically The default setting is OFF 48 DHCP Client ID It is an arbitrary value sent to the DHCP se...

Page 126: ... OFF 57 WLAN DHCP Host Name When the Wireless LAN interface option is installed this item will appear showing the name of a DHCP client If you have specified a host name it will show here 58 WLAN Socket Port When the Wireless LAN interface option is installed this item will appear showing the socket number of your printer 59 ESS ID When the Wireless LAN interface option is installed this item will...

Page 127: ...stalled this item will appear showing the region code for which your printer is used 67 Channel When the Wireless LAN interface option is installed this item will appear showing the Wi Fi channel 68 Device nickname When the Bluetooth interface option is installed this item will appear showing the Bluetooth device name of your printer 69 Inquiry When the Bluetooth interface option is installed this...

Page 128: ...t Printing Dump Mode 6 15 ZPL 6 Test Print Sample 35 31 27 21 19 8 2 1 3 5 7 10 9 11 12 13 14 15 16 17 18 20 22 23 24 25 26 28 29 30 32 33 34 36 37 4 38 39 40 41 42 43 44 45 46 47 49 50 48 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 ...

Page 129: ...ear hour minute second If your printer has a built in RTC the RTC time shows here 8 Max Label Height The max label length you can print at a time For 200 dpi models it is 100 inches for 300 dpi models it is 50 inches 9 Print Width The print width in dots 10 Lab Len Top to Top For non continues media it is the length between the tops of two labels You can also use the ZPL command LL to define it By...

Page 130: ...ting and pulls the paper back in a predefined length once the printing begins again When it is disabled your printer won t move the paper at all 25 Cutter Enabled Disabled Enable or disable the cutter during the printing process 26 Peeler Enabled Disabled Enable or disable the peeler during the printing process 27 Cutter Peeler Offset Move the cutting line or the peeling position forward or backwa...

Page 131: ... of your printer There are four types NONE NORMAL EUI and ANY 40 IPv6 Address The static IPv6 address of your printer 41 Link Local Address The IPv6 address that used in a network segment It is allocated automatically 42 TPH and Cutter Offset For developers to debug 43 Reflective Sensor Gap Calibration For developers to debug 44 See Through Sensor Gap Calibration For developers to debug 45 Reflect...

Page 132: ...LAN firmware version 2 Date The date of when the WLAN firmware was released 3 WLAN IP address The IP address of your printer When DHCP is enabled it shows the automatically assigned IP address when DHCP is disabled it shows the manually specified IP address 4 IP subnet mask The subnet mask of your printer When DHCP is enabled it shows the automatically assigned subnet mask when DHCP is disabled it...

Page 133: ...SSID Short for service set identifier It is the name of a wireless local area network 11 WLAN mode It determines how you connect your printer to a network It s either Infrastructure or Ad hoc 12 WLAN country code It shows the country region code for which your printer is used 13 WLAN channel It shows the Wi Fi channel 14 WLAN network authentication It shows the network authentication method 15 WLA...

Page 134: ... Mode Your printer enters Dump mode after running a self test In this mode characters are printed in hexadecimal codes allowing users and engineers to debug the system To return to the online mode 1 Turn off your printer and turn it on again 2 In B FV Setting Tool in the Navigation pane click Tool In the Properties pane click Reboot Printer and click Send ...

Page 135: ...n the BIOS version of your machine as follows B FV Setting Tool V1 0 21 for BIOS V1 3 V1 4 or V1 6A Refer to 7 1 Installing B FV Setting Tool V1 0 21 B FV Setting Tool V1 0 27 for BIOS V1 6C or V1 6D Refer to 7 3 Installing B FV Setting Tool V1 0 27 B FV Setting Tool V1 0 34 for BIOS V1 6F or later Refer to 7 5 Installing B FV Setting Tool V1 0 34 7 1 Installing B FV Setting Tool V1 0 21 1 Double ...

Page 136: ...talling B FV Setting Tool V1 0 21 7 2 3 In the next dialog box click I Agree after you read and accept the license agreement and click Next 4 In the next dialog box follow the instructions to choose the installation path and then click Next ...

Page 137: ...7 B FV SETTING TOOL EO18 33030 7 1 Installing B FV Setting Tool V1 0 21 7 3 5 In the next dialog box click Next 6 After the installation of B FV Setting Tool is complete click Close ...

Page 138: ...n languages printer dpi and printer status Navigation Pane You can switch between the listed items to view their tabs Properties Pane You can view and manage printer properties or perform tasks 7 2 1 Menu bar There are three menus in the menu bar File Setting and Help File Export Export your printer settings to an XML file including all parameters port settings and firmware information Import Impo...

Page 139: ...empts to write or read data to your printer The default value is 15 seconds meaning that the computer waits 15 seconds and displays an error message if it doesn t receive any response Progress Form When Add Date Time information is enabled the current date and time are added into the message in the Download Firmware dialog box Language It is the language of B FV Setting Tool interface You can sele...

Page 140: ...ting You can click it to configure the port settings Status Bar It shows the port information B FV Setting Tool provides five ports for data transmission USB It shows the USB information in the Status Bar as soon as the computer detects your printer By default the computer automatically detects the USB port You can select the printer you want if your computer is connected to multiple printers via ...

Page 141: ...ck Default LPT It is the parallel port and only supports simplex communication That is the computer can send data to your printer but your printer can t send data back You can select the printer you want if your computer is connected to multiple printers via LPT The default LPT port is LPT1 If you want to reset the port click Default LAN It is the Ethernet port and related to the LAN tab in Parame...

Page 142: ... connection For details see Setting up LAN Connection Setting up IPv6 Connection and Setting up WLAN Connection The second row of the toolbar includes six items Printer Model B FV4 printer models Printer Emulation The emulation language of your printer It provides ZPL and TPCL The emulation you choose affects the tabs displayed in the Properties pane Printer DPI The print resolution of your printe...

Page 143: ...nd on the thermal head EXCESS HEAD TEMP The thermal head temperature has become excessively high NO PAPER Last label has been issued The last label has been issued properly and the label has run out LOW BATTERY RTC battery is low future option MEMORY WRITE ERROR An error has occurred while writing data into the flash ROM or USB memory FORMAT ERROR An erase error has occurred in formatting the flas...

Page 144: ...ct Send or Get in the shortcut menu Each time you click Send your printer restarts to apply the change Important You can send data via all ports but can only get data via the USB COM and LAN ports Parameter Setting Parameter Setting is used to configure printer settings It includes three tabs General COM and LAN General The General tab provides general printer settings It is related to the emulati...

Page 145: ... prints the image on multiple labels across gaps Disable If the printing image is larger than one label your printer only prints the part one label can contain Feed Key It defines the action of the FEED button Feed Your printer feeds a blank label each time the button is pressed Print Your printer reprints the last label each time the button is pressed Auto Head Check Enable Your printer checks br...

Page 146: ...IC interpreter Destination The region code of your printer model ZPL ZPL provides two properties grouped in the Supply area Property Name Description Sensor Type It is the media sensor you are using It includes Reflective Black Mark Transmissive Edge and Transmissive Centralized When you perform media calibration the sensor is set to the one you select Print Method It is either Thermal Transfer TT...

Page 147: ...he stop bit is at the end of a string of data bits It is used in asynchronous transmission to let the receiver know that the string of data bits being transmitted is end Flow Control Flow control is used to control the data flow between the computer and your printer XON XOFF DC1 DC3 It is software flow control that uses control characters to handle data transmission When your printer is unable to ...

Page 148: ...r printer Gateway Current TCP IP The current gateway of your printer Socket Enable The host communicates with your printer via the socket Disable Disable the socket Port Number The LAN port number of your printer SNMP Enable The host gets or sets parameters registered as SNMP entities Disable Disable SNMP DHCP Enable The DHCP server assigns the IP address the subnet mask and the gateway to your pr...

Page 149: ...p is a message type of SNMP When Trap 1 is enabled and its IP address is set correctly your printer alerts the computer of the specified IP address as your printer is experiencing problems Trap 2 Same as Trap 1 Setting up LAN Connection If you want to use the LAN or Multi LAN port to transfer data you need to set up the network connection in the LAN tab 1 Connect your printer and computer to a net...

Page 150: ...gs and click Send If you don t have a static IP address make sure DHCP is enabled and click Send 5 After your printer restarts click Get to get the TCP IP information of your printer If you are using a static IP address you ll get the same TCP IP settings as it is in step 3 if you are using DHCP The DHCP server will automatically populate the IP Address Subnet Mask and Gateway boxes under Current ...

Page 151: ...s box enter the IP address under TCP IP in the LAN tab and then click OK If you are using a dynamic IP address provided by DHCP in the IP Address box enter the IP address under Current TCP IP in the LAN tab and then click OK Note When DHCP is enabled and your printer is idle for a long time the IP address of your printer may change Click Get to get the new IP address if you find the current IP add...

Page 152: ... an IP address A host generates an IPv6 address from router advertisements and a MAC address Stateless auto configuration supports plug and play functionality which allows the printer to generate an IPv6 address by itself once it connects to an IPv6 network Address Type It is the IPv6 address type of your printer NONE The system won t use the address that you specify to generate an IP address It s...

Page 153: ...rk interface of a host You can specify the interface ID here IP Address Current IPv6 The current IPv6 address of your printer Link Local Address It is used for communications on a local network The address always starts with FE80 Setting up IPv6 Connection Before you set up IPv6 make sure your have IPv6 connectivity 1 Do one of the following to configure your IPv6 settings If you have a static IPv...

Page 154: ...nfigure your IP address If you are using a static IP address in the IP Address box enter the IP address under IPv6 in the IPv6 tab and click OK If you are using a dynamic IP address provided by DHCP in the IP Address box enter the IP address under Current IPv6 in the IPv6 tab and click OK Note If your IPv6 address has consecutive zeros you can use a double colon to compress them For example if you...

Page 155: ...ess Current IPv4 The current IP address of your printer Subnet Mask Current IPv4 The current subnet mask of your printer RSSI Short for received signal strength indicator It measures your Wi Fi signal strength The bigger the number the stronger the signal Gateway Current IPv4 The current gateway of your printer Network Type It determines how you connect your printer to a network Infrastructure If ...

Page 156: ...HCP client The host name allows up to 32 alphanumeric characters You can leave it blank or type a name you want By default there is no host name WPA WPA2 Wi Fi Protected Access If the wireless network is encrypted with a WPA WPA2 password you need to enter it here WEP Input Type The type of your WEP password ASCII If your code is generated in ASCII select this ASCII includes the English alphabet n...

Page 157: ...r the network name you ve connected If your network has a password in the WPA WPA2 box or in the WEP 128 box enter the password the network you ve connected otherwise ignore it 4 Do one of the following to configure your IPv4 settings If you have a static IP address fill the IP Address Subnet Mask and Gateway box under IPv4 according to your network settings and click Send ...

Page 158: ... you are using DHCP the DHCP server will automatically populate the IP Address Subnet Mask and Gateway boxes under Current IPv4 6 In the Input Output Port list click LAN and click Setting 7 In the Setting LAN dialog box do one of the following to configure your IP address If you are using a static IP address in the IP Address box enter the IP address under IPv4 in the WLAN tab and click OK If you ...

Page 159: ...fect after you reconnect your printer to your computer BD Address The Bluetooth MAC address of your printer Inquiry Control It determines if your printer is detectable by other Bluetooth devices Response is made at any time Your printer is always detectable No response Your printer is not detectable Response only within 60sec after a power on Your printer is detectable in 60 seconds after it is tu...

Page 160: ...s 1 In Parameter Setting right click in the blank area in any tab 2 In the shortcut menu do one of the following to reset Parameter Setting If you want to restore all of the settings to their default values click Restore to Default If you want to restore the settings of the current tab to their default values click Restore Display to Default Note The machine setting does not reset To reset the pri...

Page 161: ...N port for the data transfer For details see Setting up LAN Connection Setting up IPv6 Connection and Setting up WLAN Connection Firmware The Firmware tab displays in both ZPL and TPCL mode It is used to update firmware For information about updating firmware in B FV Setting Tool see Updating Firmware in B FV Setting Tool Font The Font tab only displays in TPCL mode It accepts TrueType fonts You c...

Page 162: ... the Font list select the font you want to use You can select multiple fonts at a time 4 Click Send to send the fonts to your printer BASIC The BASIC tab only displays in TPCL mode It allows you to store BASIC files in your printer s flash memory The BASIC Main Program list loads the BASIC main program and the BASIC Data File list loads the database files you create for the main program ...

Page 163: ...n program 1 Right click in the blank BASIC Main Program list and click Add 2 In the Open dialog box browse to the folder that contains BASIC main programs bas Select all of them and click Open 3 In the BASIC Main Program list select the program you want to use You can only select one program at a time ...

Page 164: ...ting Tool V1 0 21 7 30 4 Click Send to store the program To store the BASIC data file 1 Right click in the blank BASIC Data File list and click Add 2 In the Open dialog box browse to the folder that contains BASIC data files Select all of them and click Open ...

Page 165: ...Each time you store a main program it overwrites the previous one General The General tab displays in both ZPL and TPCL mode It is used to send command files to your printer and perform tasks Remember that ZPL commands only run in ZPL mode and TPCL commands only run in TPCL mode To print the output of the command 1 Type your commands in any text editor such as Notepad or Wordpad 2 Save your comman...

Page 166: ...7 B FV Setting Tool EO18 33030 7 2 Working with B FV Setting Tool V1 0 21 7 32 4 Click Download in the Navigation pane 5 Under the General tab right click in the blank list and click Add ...

Page 167: ...21 7 33 6 In the Open dialog box browse to the folder that contains command files select them and click Open The command files you select must correspond to the emulation language you use 7 In the list select the file you want to use You can only select one file at a time ...

Page 168: ... possible that the emulation language is not set correctly Click Sync to get the current setting of Printer Emulation Tool Tool is used to send specific commands to your printer It has the Single Command tab which provides three commands Reboot Printer Restart your printer Change Emulation Change the emulation language for your printer Media Calibration Change the media sensor for your printer ...

Page 169: ...OOL EO18 33030 7 3 Installing B FV Setting Tool V1 0 27 7 35 7 3 Installing B FV Setting Tool V1 0 27 1 Double click the installation file B FV Setting Tool_V1 0 27 msi 2 In the B FV Setting Tool dialog box click Next ...

Page 170: ...Installing B FV Setting Tool V1 0 27 7 36 3 In this dialog box click I Agree after you read and accept the license agreement and click Next 4 In this dialog box follow the instructions to choose the installation path and then click Next ...

Page 171: ...7 B FV SETTING TOOL EO18 33030 7 3 Installing B FV Setting Tool V1 0 27 7 37 5 In this dialog box click Next 6 After the installation of B FV Setting Tool is complete click Close ...

Page 172: ...tion languages printer dpi and printer status Navigation Pane You can switch between the listed items to view their tabs Properties Pane You can view and manage printer properties or perform tasks 7 4 1 Menu bar There are three menus in the menu bar File Setting and Help File Export Export your printer settings to an XML file including all parameters port settings and firmware information Import I...

Page 173: ...when it attempts to write or read data to your printer The default value is 15 seconds meaning that the computer waits 15 seconds and displays an error message if it doesn t receive any response Progress Form When Add Date Time information is enabled the current date and time are added into the message in the Download Firmware dialog box Language It is the language of B FV Setting Tool interface Y...

Page 174: ...igure the port settings Port Name It shows the port name Port Information It shows the port information B FV Setting Tool provides five ports for data transmission USB It shows the USB information in the Port Name and Port Information as soon as the computer detects your printer By default the computer automatically detects the USB port You can select the printer you want if your computer is conne...

Page 175: ...lect the COM port you want if your computer is connected to multiple printers via COM If you want to reset all of COM settings click Default LPT It is the parallel port and only supports simplex communication That is the computer can send data to your printer but your printer can t send data back You can select the printer you want if your computer is connected to multiple printers via LPT The def...

Page 176: ...nd tries the next one Before you use the Multi LAN port you need to set up a network connection For further details see Setting up LAN Connection Setting up IPv6 Connection and Setting up WLAN Connection The second row of the toolbar includes six items Printer Model Printer models Printer Emulation The emulation language of your printer It provides PPLA PPLB PPLZ PPLI and TPCL The emulation you ch...

Page 177: ...the thermal head EXCESS HEAD TEMP The thermal head temperature has become excessively high NO PAPER Last label has been issued The last label has been issued properly and the label has run out LOW BATTERY RTC battery is low future option MEMORY WRITE ERROR An error has occurred while writing data into the flash ROM or USB memory FORMAT ERROR An erase error has occurred in formatting the flash ROM ...

Page 178: ...menu Each time you click Send your printer restarts to apply the change Important You can send data via all ports but can only get data via the USB COM and LAN ports Parameter Setting Parameter Setting is used to configure printer settings It includes six tabs General COM LAN IPv6 WLAN and Bluetooth General The General tab provides general printer settings It is related to the emulation language y...

Page 179: ...he standard type in which the default is QM and CGE printer models TYPE 2 The custom type in which the default is QQ US printer models Ribbon Sensor Enable Your printer uses the ribbon sensor to detect the ribbon Disable Disable the ribbon sensor Note 1 Multiple Label It decides how you want to print the image when you use non continuous media Enable If the printing image is larger than one label ...

Page 180: ...l Language TPCL Auto B FV Setting Tool detects the control code automatically ESC LF NUL or You need to use either one of them as the control code when inputting commands or your printer won t process them properly Forward Feed Wait ON Your printer moves the paper forward in a predefined length 1 second after printing and pulls the paper back in a predefined length once the printing begins again N...

Page 181: ...Auto Calibration ON Power on Your printer automatically calibrates media using a media sensor once it restarts or is turned on ON Power on and Head close Your printer automatically calibrates media using a media sensor every time you close the print module when the printer is turned on OFF You need to manually calibrate media using a media sensor as you change the media or your printer won t work ...

Page 182: ...nts of 1 dot Tear Off Adjust the rest position of the media after a label is printed which changes the position at which the label is torn or cut The range is 12 0 12 0 and the value is adjustable in increments of 0 1 mm COM The COM tab provides the settings of the RS 232C port When you use COM as your port make sure the settings in the COM tab are the same as the port settings or your printer won...

Page 183: ...cept data it sends an XON signal to notify the computer to resume sending data RTS It is hardware flow control that uses dedicated wires to handle data transmission When the computer is ready to send data to your printer it sends a Request to Send RTS signal to your printer If your printer is able to accept the data it sends a Clear to Send CTS signal to the computer That is the computer starts se...

Page 184: ...ually Host Name It is the name of a DHCP client The host name allows up to 32 alphanumeric characters You can leave it blank or type a name you want By default there is no host name Client ID It is an arbitrary value sent to the DHCP server to reserve an IP address for your printer Client ID allows up to 32 hexadecimal characters If you leave it blank your printer automatically assigns FFFFFFFFFFF...

Page 185: ...vigation pane click Parameter Setting and click the LAN tab 4 Do one of the following to configure your TCP IP settings If you have a static IP address fill the IP Address Subnet Mask and Gateway box under TCP IP according to your network settings and click Send If you don t have a static IP address make sure DHCP is enabled and click Send ...

Page 186: ... Input Output Port list click LAN and click Setting 7 In the Setting LAN dialog box do one of the following to configure your IP address If you are using a static IP address in the IP Address box enter the IP address under TCP IP in the LAN tab and then click OK If you are using a dynamic IP address provided by DHCP in the IP Address box enter the IP address under Current TCP IP in the LAN tab and...

Page 187: ... router advertisements and a MAC address Stateless auto configuration supports plug and play functionality which allows the printer to generate an IPv6 address by itself once it connects to an IPv6 network Address Type It is the IPv6 address type of your printer NONE The system won t use the address you specified to generate an IPv6 address It sets 0000 0000 as the IPv6 address NORMAL It uses a 12...

Page 188: ...can specify the interface ID here IP Address Current IPv6 The current IPv6 address of your printer Link Local Address It is used for communications on a local network The address always starts with FE80 Setting up IPv6 Connection Before you set up IPv6 make sure you have IPv6 connectivity 1 Do one of the following to configure your IPv6 settings If you have a static IPv6 address in the Mode list c...

Page 189: ...igure your IP address If you are using a static IP address in the IP Address box enter the IP address under IPv6 in the IPv6 tab and click OK If you are using a dynamic IP address provided by DHCPv6 in the IP Address box enter the IP address under Current IPv6 in the IPv6 tab and click OK Note If your IPv6 address has consecutive zeros you can use a double colon to compress them For example if you...

Page 190: ... printer Gateway IPv4 The manually specified IPv4 gateway of your printer IP Address Current IPv4 The current IPv4 address of your printer Subnet Mask Current IPv4 The current IPv4 subnet mask of your printer Gateway Current IPv4 The current IPv4 gateway of your printer RSSI Short for received signal strength indicator It measures your Wi Fi signal strength The bigger the number the stronger the s...

Page 191: ...server to validate users Each user needs to enter individual username and password to access a network It uses TKIP and RC4 algorithm to encrypt data WPA2 Enterprise WPA2 Enterprise includes all features of WPA Enterprise but it uses AES encryption to enhance security WEP ON Turn on WEP encryption OFF Turn off WEP encryption WEP Key Index The default key of WEP You can set four keys and choose one...

Page 192: ...It determines how you connect your printer to a network Infrastructure If you connect through an access point select this Ad hoc if you connect through a device which has connected to a network select this In Ad hoc mode you can only use Open authentication Region The country or region For more information about changing the Region setting see Changing Region Setting Channel The Wi Fi channel You ...

Page 193: ...after it received an authentication request This certificate is used to create an encrypted tunnel TLS tunnel between the server and the client Second both sides exchange attribute value pairs AVP through this tunnel PEAP Short for Protected Extensible Authentication Protocol Similar to EAP TTLS it creates an encrypted tunnel between a server and a client in the first stage After that it starts th...

Page 194: ...ick the WLAN tab 3 In the SSID box enter the network name you ve connected and do one of the following to enter your password If you re using Open and WEP is on choose your WEP password type in the WEP Input Type list Next enter your WEP password in one of the WEP Key box and select the key you want to use from the WEP Key Index list ...

Page 195: ...st and enter your username and password in EAP User Name and EAP Password boxes respectively If you re using TTLS mode you can choose the TTLS encryption method from the TTLS Method list 4 Do one of the following to configure your IPv4 settings If you have a static IP address fill the IP Address Subnet Mask and Gateway box under IPv4 according to your network settings make sure DHCP is disabled th...

Page 196: ...ist click LAN and click Setting 7 In the Setting LAN dialog box do one of the following to configure your IP address If you are using a static IP address in the IP Address box enter the IP address under IPv4 in the WLAN tab and click OK If you are using a dynamic IP address provided by DHCP in the IP Address box enter the IP address under Current IPv4 in the WLAN tab and click OK Changing the Regi...

Page 197: ... Tool EO18 33030 7 4 Working with B FV Setting Tool V1 0 27 7 63 2 In the Navigation pane click Parameter Setting and click the WLAN tab 3 Press the CTRL ALT SHIFT P keys on your computer to enable the Region setting ...

Page 198: ...7 B FV Setting Tool EO18 33030 7 4 Working with B FV Setting Tool V1 0 27 7 64 4 Check the Region box 5 Click the drop down list and select the preferred country or region ...

Page 199: ...Working with B FV Setting Tool V1 0 27 7 65 The country or region you selected is displayed as shown below Notes 1 Be sure to select the country or region where your printer is used 2 Select Netherlands when using your printer in Turkey ...

Page 200: ...ith B FV Setting Tool V1 0 27 7 66 6 Click SEND 7 Click Yes on the B FV Setting Tool dialog box showing the message Printer parameter settings are updated Make sure the printer is ready Are you sure to update the parameter settings 8 Click Close ...

Page 201: ...7 67 9 Uncheck the Region box When Infrastructure is selected for Network Type the setting is now completed If using Ad hoc for Network Type proceed Step 10 to designate Channel 10 Click the drop down list for Network Type and select Ad hoc Ad hoc is displayed as shown below ...

Page 202: ... B FV Setting Tool EO18 33030 7 4 Working with B FV Setting Tool V1 0 27 7 68 11 Click the drop down list for Channel and select the preferred channel The channel you selected is displayed as shown below ...

Page 203: ... Tool V1 0 27 7 69 12 Click SEND 13 Click Yes on the B FV Setting Tool dialog box showing the message Printer parameter settings are updated Make sure the printer is ready Are you sure to update the parameter settings 14 Click Close The setting is now completed ...

Page 204: ...fect after you reconnect your printer to your computer BD Address The Bluetooth MAC address of your printer Inquiry Control It determines if your printer is detectable by other Bluetooth devices Response is made at any time Your printer is always detectable No response Your printer is not detectable Response only within 60sec after a power on Your printer is detectable in 60 seconds after it is tu...

Page 205: ...s 1 In Parameter Setting right click in the blank area in any tab 2 In the shortcut menu do one of the following to reset Parameter Setting If you want to restore all of the settings to their default values click Restore to Default If you want to restore the settings of the current tab to their default values click Restore Display to Default Note The machine setting does not reset To reset the pri...

Page 206: ...r For further details see Setting up LAN connection Setting up IPv6 connection and Setting up WLAN connection Firmware The Firmware tab displays in all emulation modes It is used to update firmware For information about update firmware in B FV Setting Tool see Updating firmware in B FV Setting Tool Font The Font tab only displays in TPCL mode It accepts TrueType fonts You can send fonts to your pr...

Page 207: ...you want to use You can select multiple fonts at a time 4 Click Send to send the fonts to your printer BASIC The BASIC tab only displays in TPCL mode It allows you to store BASIC files in your printer s flash memory The BASIC Main Program list loads the BASIC main program and the BASIC Data File list loads the database files you create for the main program To store the BASIC main program in your p...

Page 208: ...t click in the blank BASIC Main Program area and click Add 2 In the Open dialog box browse to the folder that contains BASIC main programs bas Select all of them and click Open 3 In the BASIC Main Program list select the program you want to use You can only select one program at a time ...

Page 209: ...7 7 75 4 Click Send to store the program To store the BASIC data file in your printer s flash memory 1 Right click in the blank BASIC Data File area and click Add 2 In the Open dialog box browse to the folder that contains BASIC data files Select all of them and click Open ...

Page 210: ...ou store a main program it overwrites the previous one General The General tab displays in all emulation modes It is used to send command files to your printer and perform tasks Command files only run in their corresponding emulations For example PPLZ command files only run in PPLZ emulation To run commands on your printer 1 Type your commands in any text editor such as Notepad or Wordpad 2 Save y...

Page 211: ...7 B FV Setting Tool EO18 33030 7 4 Working with B FV Setting Tool V1 0 27 7 77 4 Click Download in the Navigation pane 5 Under the General tab right click in the blank area and click Add ...

Page 212: ...nd files you select must correspond to the emulation language you use 7 In the list select the file you want to use You can only select one file at a time 8 Click Send to run the command on your printer Note If you send a command file and your printer doesn t respond it is possible that the emulation language is not set correctly Click Sync to get the current setting of Printer Emulation ...

Page 213: ...er initializing the printer perform the following in B FV Setting Tool 1 Select Reset to Factory and click Send for initializing the printer 2 Click Get for obtaining factory default values on the tab which you want to set 3 When completing the setting click Send for sending the changed parameters to the printer Self Test Run a self test to print a configuration label Change Emulation Change the e...

Page 214: ...OOL EO18 33030 7 5 Installing B FV Setting Tool V1 0 34 7 80 7 5 Installing B FV Setting Tool V1 0 34 1 Double click the installation file B FV Setting Tool_V1 0 34 msi 2 In the B FV Setting Tool dialog box click Next ...

Page 215: ...Installing B FV Setting Tool V1 0 34 7 81 3 In this dialog box click I Agree after you read and accept the license agreement and click Next 4 In this dialog box follow the instructions to choose the installation path and then click Next ...

Page 216: ...7 B FV SETTING TOOL EO18 33030 7 5 Installing B FV Setting Tool V1 0 34 7 82 5 In this dialog box click Next 6 After the installation of B FV Setting Tool is complete click Close ...

Page 217: ...tion languages printer dpi and printer status Navigation Pane You can switch between the listed items to view their tabs Properties Pane You can view and manage printer properties or perform tasks 7 6 1 Menu bar There are three menus in the menu bar File Setting and Help File Export Export your printer settings to an XML file including all parameters port settings and firmware information Import I...

Page 218: ...mpts to write or read data to your printer The default value is 15 seconds meaning that the computer waits for 15 seconds and displays an error message if it doesn t receive any response Progress Form When Add Date Time information is enabled the current date and time are added into the message in the Download Firmware dialog box Language It is the language of B FV Setting Tool interface You can s...

Page 219: ...ure the port settings Port Name It shows the port name Port Information It shows the port information B FV Setting Tool provides five ports for data transmission USB It shows the USB information in the Port Name and Port Information as soon as the computer detects your printer By default the computer automatically detects the USB port You can select the printer you want if your computer is connect...

Page 220: ...lect the COM port you want if your computer is connected to multiple printers via COM If you want to reset all of COM settings click Default LPT It is the parallel port and only supports simplex communication That is the computer can send data to your printer but your printer cannot send data back You can select the printer you want if your computer is connected to multiple printers via LPT The de...

Page 221: ...kips that IP address and tries the next one Before you use the Multi LAN port you need to set up a network connection For further details see Setting up LAN Connection Setting up IPv6 Connection and Setting up WLAN Connection The second row of the toolbar includes six items Printer Model Printer models Printer Emulation The emulation language of your printer The emulation you choose affects the ta...

Page 222: ...the thermal head EXCESS HEAD TEMP The thermal head temperature has become excessively high NO PAPER Last label has been issued The last label has been issued properly and the label has run out LOW BATTERY RTC battery is low future option MEMORY WRITE ERROR An error has occurred while writing data into the flash ROM or USB memory FORMAT ERROR An erase error has occurred in formatting the flash ROM ...

Page 223: ...s pane and select Send Get Add or Delete in the shortcut menu Each time you click Send your printer restarts to apply the change Important You can send data via all ports but can only get data via the USB COM and LAN ports Parameter Setting Parameter Setting is used to configure printer settings It includes six tabs General COM LAN IPv6 WLAN and Bluetooth General The General tab provides general p...

Page 224: ...he standard type in which the default is QM and CGE printer models TYPE 2 The custom type in which the default is QQ US printer models Ribbon Sensor Enable Your printer uses the ribbon sensor to detect the ribbon Disable Disable the ribbon sensor Note 1 Multiple Label It decides how you want to print the image when you use non continuous media Enable If the printing image is larger than one label ...

Page 225: ...l Language TPCL Auto B FV Setting Tool detects the control code automatically ESC LF NUL or You need to use either one of them as the control code when inputting commands or your printer won t process them properly Forward Feed Wait ON Your printer moves the paper forward in a predefined length 1 second after printing and pulls the paper back in a predefined length once the printing begins again N...

Page 226: ...nit Value Setting condition mm The value is adjustable in increments of 0 1 mm and rounded to the 1st decimal place inch The value is adjustable in increments of 0 01 inch and rounded to the 2nd decimal place dot The value is adjustable in increments of 1 dot and rounded to an integer place 2 Units Conversion process 1 When sending the value of the printer The Setting value is transmitted as dot i...

Page 227: ...printer Property Name Description Sensor Type It is the media sensor you are using It includes Reflective Transmissive and Continuous When you perform media calibration the sensor is set to the one you select Ribbon Sensor Enable Thermal Transfer Your printer uses the ribbon sensor to detect the ribbon it is mean Thermal Transfer TT Disable Direct Thermal Disable the ribbon sensor it is mean Direc...

Page 228: ...ition Adjustment mm Change the unit of Position Adjustment to millimeter inch Change the unit of Position Adjustment to inch dots Change the unit of Position Adjustment to dots X coordinate Move the print position horizontally The positive number is left and the negative number is right Y coordinate Move the print position vertically The positive number is forward and the negative number is backwa...

Page 229: ...ow that the string of data bits being transmitted is end Flow Control Flow control is used to control the data flow between the computer and your printer XON XOFF DC1 DC3 It is software flow control that uses control characters to handle data transmission When your printer is unable to process the data the computer send it sends an XOFF signal to tell the computer to stop sending data once your pr...

Page 230: ...r printer Gateway Current TCP IP The current gateway of your printer Socket Enable The host communicates with your printer via the socket Disable Disable the socket Port Number The LAN port number of your printer SNMP Enable The host gets or sets parameters registered as SNMP entities Disable Disable SNMP DHCP Enable The DHCP server assigns the IP address the subnet mask and the gateway to your pr...

Page 231: ...p is a message type of SNMP When Trap 1 is enabled and its IP address is set correctly your printer alerts the computer of the specified IP address as your printer is experiencing problems Trap 2 Same as Trap 1 Setting up LAN Connection If you want to use the LAN or Multi LAN port to transfer data you need to set up the network connection in the LAN tab 1 Connect your printer and computer to a net...

Page 232: ... click Send If you don t have a static IP address make sure DHCP is enabled and click Send 5 After your printer restarts click Get to get the TCP IP information of your printer If you are using a static IP address you ll get the same TCP IP settings as it is in the previous step if you are using DHCP the DHCP server will automatically populate the IP Address Subnet Mask and Gateway boxes under Cur...

Page 233: ...IP in the LAN tab and then click OK If you are using a dynamic IP address provided by DHCP in the IP Address box enter the IP address under Current TCP IP in the LAN tab and then click OK Note When DHCP is enabled and your printer is idle for a long time the IP address of your printer may change Click Get to get the new IP address if you find the current IP address is not working IPv6 The IPv6 tab...

Page 234: ...n t use the address you specified to generate an IPv6 address It sets 0000 0000 as the IPv6 address NORMAL It uses a 128 bit unicast address that you specified EUI It is 64 bit Extended Unique Identifier EUI 64 that generates the second half of a unicast IPv6 address last 64 bits from a MAC address You can also specify the second half of the address by entering the interface ID ANY It uses a 128 b...

Page 235: ...NUAL in the IP Address box enter your IPv6 address and click Send If you don t have a static IP address in the Mode list click DHCPv6 in the Address Type list click Normal and click Send 2 After your printer restarts click Get to get its IPv6 information If you are using a static IPv6 address you ll get the same settings as it is in the previous step if you are using DHCPv6 the DHCPv6 server will ...

Page 236: ...are using a dynamic IP address provided by DHCPv6 in the IP Address box enter the IP address under Current IPv6 in the IPv6 tab and click OK Note If your IPv6 address has consecutive zeros you can use a double colon to compress them For example if your address is 2607 f0d0 1002 0051 0000 0000 0000 0006 you can shorten it like this 2607 f0d0 1002 0051 0006 Remember that the double colon can appear ...

Page 237: ...tic IPv4 address of your printer Subnet Mask IPv4 The manually specified IPv4 subnet mask of your printer Gateway IPv4 The manually specified IPv4 gateway of your printer IP Address Current IPv4 The current IPv4 address of your printer Subnet Mask Current IPv4 The current IPv4 subnet mask of your printer Gateway Current IPv4 The current IPv4 gateway of your printer RSSI Short for received signal s...

Page 238: ...cess control It enhances security by centralizing user identification authentication and key management WPA Enterprise WPA Enterprise offers centralized control over a network It requires an 802 1X authentication server RADIUS server to validate users Each user needs to enter individual username and password to access a network It uses TKIP and RC4 algorithm to encrypt data WPA2 Enterprise WPA2 En...

Page 239: ... between two parties that use a secure channel for communication Anyone who knows the key can access the network The length can be 1 63 alphanumeric characters excluding double quotation marks Pre shared key authentication is for home or small offices Module Restore Default It resets all values in the Wi Fi module Network Type It determines how you connect your printer to a network Infrastructure ...

Page 240: ...tect communication A server and a client need to obtain certificates from a certification authority CA and use these certificates to validate each other s identity EAP TTLS TTLS stands for Tunneled Transport Layer Security It has two stages First a server sends its certificate to a client after it received an authentication request This certificate is used to create an encrypted tunnel TLS tunnel ...

Page 241: ...et up a wireless LAN connection make sure your computer has connected to a wireless network 1 In the Input Output Port list click USB or COM 2 In the Navigation pane click Parameter Setting and click the WLAN tab 3 In the SSID box enter the network name you ve connected and do one of the following to enter your password ...

Page 242: ...ey you want to use from the WEP Key Index list If you re using WPA Personal or WPA2 Personal enter your password in the WPA Pre shared Key box If you re using 802 1X WPA Enterprise or WPA2 Enterprise choose your EAP authentication method in the EAP Method list and enter your username and password in EAP User Name and EAP Password boxes respectively If you re using TTLS mode you can choose the TTLS...

Page 243: ...P is disabled then click Send If you don t have a static IP address make sure DHCP is enabled and click Send 5 After your printer restarts click Get to get the IPv4 information of your printer If you are using a static IP address you ll get the same settings as it is in the previous step if you are using DHCP the DHCP server will automatically populate the IP Address Subnet Mask and Gateway boxes ...

Page 244: ...tab and click OK If you are using a dynamic IP address provided by DHCP in the IP Address box enter the IP address under Current IPv4 in the WLAN tab and click OK Changing the Region Setting Follow the steps below to change the Region setting after setting up a wireless connection 1 In the Input Output Port list click the preferred interface 2 In the Navigation pane click Parameter Setting and cli...

Page 245: ...7 B FV Setting Tool EO18 33030 7 6 Working with B FV Setting Tool V1 0 34 7 111 3 Press the CTRL ALT SHIFT P keys on your computer to enable the Region setting 4 Check the Region box ...

Page 246: ...ing with B FV Setting Tool V1 0 34 7 112 5 Click the drop down list and select the preferred country or region Notes 1 Be sure to select the country or region where your printer is used 2 Select Netherlands when using your printer in Turkey ...

Page 247: ...0 34 7 113 The country or region you selected is displayed as shown below 6 Click SEND 7 Click Yes on the B FV Setting Tool dialog box showing the message Printer parameter settings are updated Make sure the printer is ready Are you sure to update the parameter settings ...

Page 248: ...l V1 0 34 7 114 8 Click Close 9 Uncheck the Region box When Infrastructure is selected for Network Type the setting is now completed If using Ad hoc for Network Type proceed Step 10 to designate Channel 10 Click the drop down list for Network Type and select Ad hoc ...

Page 249: ...7 B FV Setting Tool EO18 33030 7 6 Working with B FV Setting Tool V1 0 34 7 115 Ad hoc is displayed as shown below 11 Click the drop down list for Channel and select the preferred channel ...

Page 250: ... V1 0 34 7 116 The channel you selected is displayed as shown below 12 Click SEND 13 Click Yes on the B FV Setting Tool dialog box showing the message Printer parameter settings are updated Make sure the printer is ready Are you sure to update the parameter settings ...

Page 251: ...7 B FV Setting Tool EO18 33030 7 6 Working with B FV Setting Tool V1 0 34 7 117 14 Click Close The setting is now completed ...

Page 252: ...Device Name The Bluetooth device name of your printer The new device name takes effect after you reconnect your printer to your computer BD Address The Bluetooth MAC address of your printer Inquiry Control It determines if your printer is detectable by other Bluetooth devices Response is made at any time Your printer is always detectable No response Your printer is not detectable Response only wit...

Page 253: ...s 1 In Parameter Setting right click in the blank area in any tab 2 In the shortcut menu do one of the following to reset Parameter Setting If you want to restore all of the settings to their default values click Restore to Default If you want to restore the settings of the current tab to their default values click Restore Display to Default Note The machine setting does not reset To reset the pri...

Page 254: ... connection Setting up IPv6 connection and Setting up WLAN connection Firmware The Firmware tab displays in all emulation modes It is used to update firmware For information about update firmware in B FV Setting Tool see Updating firmware in B FV Setting Tool Font The Font tab only displays in TPCL mode It accepts TrueType fonts You can send fonts to your printer and store them in your printer s f...

Page 255: ...you want to use You can select multiple fonts at a time 4 Click Send to send the fonts to your printer BASIC The BASIC tab only displays in TPCL mode It allows you to store BASIC files in your printer s flash memory The BASIC Main Program list loads the BASIC main program and the BASIC Data File list loads the database files you create for the main program To store the BASIC main program in your p...

Page 256: ...ht click in the blank BASIC Main Program area and click Add 2 In the Open dialog box browse to the folder that contains BASIC main programs bas Select all of them and click Open 3 In the BASIC Main Program list select the program you want to use You can only select one program at a time ...

Page 257: ...4 7 123 4 Click Send to store the program To store the BASIC data file in your printer s flash memory 1 Right click in the blank BASIC Data File area and click Add 2 In the Open dialog box browse to the folder that contains BASIC data files Select all of them and click Open ...

Page 258: ...u store a main program it overwrites the previous one General The General tab displays in all emulation modes It is used to send command files to your printer and perform tasks Command files only run in their corresponding emulations For example Z Mode command files only run in Z Mode emulation To run commands on your printer 1 Type your commands in any text editor such as Notepad or Wordpad 2 Sav...

Page 259: ...7 B FV Setting Tool EO18 33030 7 6 Working with B FV Setting Tool V1 0 34 7 125 4 Click Download in the Navigation pane 5 Under the General tab right click in the blank area and click Add ...

Page 260: ...and files you select must correspond to the emulation language you use 7 In the list select the file you want to use You can only select one file at a time 8 Click Send to run the command on your printer Note If you send a command file and your printer doesn t respond it is possible that the emulation language is not set correctly Click Sync to get the current setting of Printer Emulation ...

Page 261: ...ter initializing the printer perform the following in B FV Setting Tool 1 Select Reset to Factory and click Send for initializing the printer 2 Click Get for obtaining factory default values on the tab which you want to set 3 When completing the setting click Send for sending the changed parameters to the printer Self Test Run a self test to print a configuration label Change Emulation Change the ...

Page 262: ...date printer firmware in B FV Setting Tool V1 0 27 or earlier 8 1 1 Updating via USB or COM Port 1 Connect your printer and the computer with a USB or a serial cable 2 Make sure the print module is closed 3 Turn on your printer and start B FV Setting Tool 4 In the Input Output Port list click USB or COM and do one of the following If you are using the USB port the Status Bar automatically shows th...

Page 263: ...8 UPDATING FIRMWARE EO18 33030 8 1 Updating Firmware in B FV Setting Tool V1 0 27 or earlier 8 2 5 In the Navigation pane click Download and click the Firmware tab ...

Page 264: ...30 8 1 Updating Firmware in B FV Setting Tool V1 0 27 or earlier 8 3 6 Right click in the blank list and click Add 7 In the Open dialog box browse to the folder that contains B FV4 firmware files Select all of them and click Open ...

Page 265: ...e files if you want to update all of the firmware files right click in the blank area in the list and click Select All 9 Click Send to send the firmware files to your printer During the transmission LED 1 blinks green In the Download Firmware dialog box the message shows the file your printer is downloading and the progress bar indicates the progress of downloading ...

Page 266: ...te is complete the message Done appears At the same time your printer restarts itself Click Close to close the dialog box or click Save Log to save the firmware update log Note Sometimes you ll find LED 2 keeps turning to red and orange alternatively after the message Done appears It means your printer is updating the other copy of firmware There are two copies of firmware stored in your printer m...

Page 267: ...hub switch or router with Ethernet cables 2 Make sure the print module is closed 3 Turn on your printer and start B FV Setting Tool 4 In the Input Output Port list click LAN or Multi LAN and do one of the following If you are using the LAN port the Status Bar will show the LAN settings after you set up a network connection LAN IPv6 WLAN If you are using the Multi LAN port click Setting In the Sett...

Page 268: ...8 UPDATING FIRMWARE EO18 33030 8 1 Updating Firmware in B FV Setting Tool V1 0 27 or earlier 8 7 5 In the Navigation pane click Download and click the Firmware tab ...

Page 269: ...30 8 1 Updating Firmware in B FV Setting Tool V1 0 27 or earlier 8 8 6 Right click in the blank list and click Add 7 In the Open dialog box browse to the folder that contains B FV4 firmware files Select all of them and click Open ...

Page 270: ...e files if you want to update all of the firmware files right click in the blank area in the list and click Select All 9 Click Send to send the firmware files to your printer During the transmission LED 1 blinks green In the Download Firmware dialog box the message shows the file your printer is downloading and the progress bar indicates the progress of downloading ...

Page 271: ...re During the update LED 2 turns to red and orange alternatively while LED 1 turns to solid green In the Download Firmware dialog box the message shows that your printer is updating the firmware 11 When the update is complete the message Done appears At the same time your printer restarts itself Click Close to close the dialog box or click Save Log to save the firmware update log ...

Page 272: ...firmware files to it The file B FV4 master abin needs to be in the folder 2 Make sure the print module is closed and turn on your printer 3 Insert your USB flash drive to your printer Your printer starts to update the firmware immediately as soon as it detects the drive Note You can only update firmware when the power is on 4 During the update LED 2 blinks green a few times and turns to red and or...

Page 273: ...it in Atmel mode Note Updating Firmware in Atmel Mode can be performed only for B FV Setting Tool V1 0 27 or earlier 1 Turn off your printer 2 Turn over your printer 3 Loosen and remove four screws from the base 4 Lift the base and unplug all the cables 5 Locate the DIP Switch on the main board Set Switch 1 and 2 to the OFF position down 6 Plug all the cables back into the main board 7 Turn on you...

Page 274: ...ARE EO18 33030 8 3 Updating Firmware in Atmel Mode 8 13 9 Right click in the blank list and click Add 10 In the Open dialog box browse to the folder that contains B FV4 firmware files Select all of them and click Open ...

Page 275: ... check boxes Note If you want to execute a firmware file without saving it into the flash memory select the Download to memory and execute check box and click Send 12 Click Send to send the firmware files to your printer When the update is complete the message Done appears Click Close to close the dialog box or click Save Log to save the firmware update log ...

Page 276: ... Turn off your printer 14 Set DIP Switch 1 and 2 to the ON position up If it s inconvenient to set DIP Switch while cables are connected unplug all the cables to do this 15 Reinstall the base and the secure it with four screws 16 Turn over your printer 17 Turn on your printer ...

Page 277: ...nt module is closed 3 Turn on your printer and start B FV Setting Tool 4 In the Input Output Port list click USB or COM and do one of the following If you are using the USB port the Port Name and Port Information automatically shows the USB information You don t need to do anything If you are using the COM port click Setting and change the settings as you want For example you can change Baud Rate ...

Page 278: ...8 UPDATING FIRMWARE EO18 33030 8 4 Updating Firmware in B FV Setting Tool V1 0 34 or later 8 17 5 In the Navigation pane click Download and click the Firmware tab ...

Page 279: ...030 8 4 Updating Firmware in B FV Setting Tool V1 0 34 or later 8 18 6 Right click in the blank list and click Add 7 In the Open dialog box browse to the folder that contains B FV4 firmware files Select all of them and click Open ...

Page 280: ...e files if you want to update all of the firmware files right click in the blank area in the list and click Select All 9 Click Send to send the firmware files to your printer During the transmission LED 1 blinks green In the Download Firmware dialog box the message shows the file your printer is downloading and the progress bar indicates the progress of downloading ...

Page 281: ...complete your printer starts to update its firmware During the update LED 2 turns to red and orange alternatively while LED 1 turns to solid green In the Download Firmware dialog box the message shows that your printer is updating the firmware 11 Printer will restart automatically after the message Firmware Update Succeed appears ...

Page 282: ...pdate log Note Sometimes you ll find LED 2 keeps turning to red and orange alternatively after the message Firmware Update Complete appears It means your printer is updating the other copy of firmware There are two copies of firmware stored in your printer master and backup They are used to restore each other in case the firmware is lost or corrupted By default the master is the primary copy Your ...

Page 283: ...switch or router with Ethernet cables 2 Make sure the print module is closed 3 Turn on your printer and start B FV Setting Tool 4 In the Input Output Port list click LAN or Multi LAN and do one of the following If you are using the LAN port the Port Name and Port Information will show the LAN settings after you set up a network connection If you are using the Multi LAN port click Setting In the Se...

Page 284: ...8 UPDATING FIRMWARE EO18 33030 8 4 Updating Firmware in B FV Setting Tool V1 0 34 or later 8 23 5 In the Navigation pane click Download and click the Firmware tab ...

Page 285: ...030 8 4 Updating Firmware in B FV Setting Tool V1 0 34 or later 8 24 6 Right click in the blank list and click Add 7 In the Open dialog box browse to the folder that contains B FV4 firmware files Select all of them and click Open ...

Page 286: ...e files if you want to update all of the firmware files right click in the blank area in the list and click Select All 9 Click Send to send the firmware files to your printer During the transmission LED 1 blinks green In the Download Firmware dialog box the message shows the file your printer is downloading and the progress bar indicates the progress of downloading ...

Page 287: ...complete your printer starts to update its firmware During the update LED 2 turns to red and orange alternatively while LED 1 turns to solid green In the Download Firmware dialog box the message shows that your printer is updating the firmware 11 Printer will restart automatically after the message Firmware Update Succeed appears ...

Page 288: ...e in B FV Setting Tool V1 0 34 or later 8 27 12 When the update is complete the message Firmware Update Complete appears At the same time your printer restarts itself Click Close to close the dialog box or click Save Log to save the firmware update log ...

Page 289: ... needs to be in the folder 2 Make sure the print module is closed and turn on your printer 3 Turn ON the printer power or reboot the printer after insert your USB flash drive to the printer The printer starts to update the firmware Note You cannot update firmware even if insert your USB flash drive to the printer after turn ON the printer power or reboot the printer 4 During the update LED 2 blink...

Page 290: ... between your printer and network nodes to exchange data Transmission Control Protocol TCP and Internet Protocol IP are on the transport and the network layer respectively These two layers work closely together The transport layer secures end to end data transfer by establishing a reliable connection that includes features such as packet resend control packet order control flow control and error c...

Page 291: ...u turn on your printer it opens the maximum number of ports and is waiting for a session request Once your printer receives a request it establishes a session and set it as connected If all of the sessions are occupied no more connection is allowed In this case your printer returns the RST signal to the computer that made a request via the TCP protocol When your printer finishes its communication ...

Page 292: ...ap returned corresponds to your printer status listed below Printer Status bcpStatusID Printer Status bcpStatusID Idle 0 Format error 51 Head open 1 Write error 50 Pause 4 Memory full 54 Communication error 7 Stack overflow No output Paper jam 11 Stacker error No output Cutter error 12 Low battery 36 Paper end 13 In operation 2 Head open error 15 Waiting to be stripped 5 Printhead broken element 1...

Page 293: ...s name description data type read write permission and object identifier B FV4 printers support SNMPv2 and MIB II For more information about the MIB list of B FV4 printers see MIB of B FV4 Series 9 4 Ethernet Status Indicators LED Indicator Status Description Note Green Speed ON 100 Mbps When both LEDs are off there is no Ethernet connection OFF 10 Mbps Amber Link Activity ON Link Up OFF Link Down...

Page 294: ... and B FV4T Follow the steps below to establish a Bluetooth connection with the B FV4D and B FV4T printers 1 Click New Connection in the Bluetooth Settings dialog box on the Windows 8 1 computer Note Toshiba WT310 Tablet PC running Windows 8 1 Pro will be used for explanation purposes Other third party Bluetooth interface software may be different ...

Page 295: ... FV4T A 2 2 Select Express Mode Recommended and click Next 3 Select B FV4T and click Next Note If the device is not found confirm that the security for Bluetooth is turned off and the printer is turned on Depending on the security requirement the security link may need to be enabled ...

Page 296: ...h connection with B FV4D and B FV4T A 3 4 The COM port is now assigned in this case note that the COM2 is issued and click Next sometimes other port may be assigned if so make note of it The Bluetooth connection is now established with the B FV4T printer ...

Page 297: ...ion with B FV4D and B FV4T A 4 5 To install the printer driver open the TEC_DRV folder and double click the DriverWizard exe file The driver link http www toshibatec ris com download_overseas printer printer_driver 6 Select Install printer drivers and click Next ...

Page 298: ... Establishing a Bluetooth connection with B FV4D and B FV4T A 5 7 Select the model and click Next In this case TEC B FV4 203 dpi has been selected 8 In the Specify Port window select COM2 which was previously issued and click Next ...

Page 299: ...APPENDIX EO18 33030 APPENDIX Establishing a Bluetooth connection with B FV4D and B FV4T A 6 9 Click Next 10 Click Finish ...

Page 300: ...APPENDIX EO18 33030 APPENDIX Establishing a Bluetooth connection with B FV4D and B FV4T A 7 11 Open the printer properties and click Print Test Page for printing the test page ...

Page 301: ...APPENDIX EO18 33030 APPENDIX Establishing a Bluetooth connection with B FV4D and B FV4T A 8 ...

Page 302: ...1 11 1 OSAKI SHINAGAWA KU TOKYO 141 8562 JAPAN E PRINTED IN JAPAN EO18 33030H ...

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Toshiba B-FV4 Series, Manual

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Summary of Contents for B-FV4 Series

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