Toshiba B-FV4D-GS12-QM-R, Owner'S Manual

Page 1: ...B FV4D SERIES Printer Owner s Manual B FV4D GS12 QM R B FV4D GS12 QM R B FV4D TS12 QM R B FV4D TS12 QM R ...

Page 2: ...n If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into a different outlet on a different circ...

Page 3: ...very of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation damages for loss of business profits business interruption loss of business information or other pecuniary loss arising out of the use of or the results of use of or inability to use such product even if Toshiba has been advised of the possibility of such damages Cauti...

Page 4: ...antennas Europe EU Declaration of Conformity Hereby TOSHIBA TEC declares that B FV4D series are in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC USA Federal Communications Commission FCC NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed...

Page 5: ...is device could void the user s authority to operate the equipment RF EXPOSURE WARNING This equipment must be installed and operated in accordance with provided instructions and the antenna s used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter End...

Page 6: ...ld be used in such a manner such that the potential for human contact during normal operation is minimized This device has been evaluated for and shown compliant with the IC Specific Absorption Rate SAR limits when operated in portable exposure conditions Informations concernant l exposition aux fréquences radio RF La puissance de sortie émise par l appareil de sans fil est inférieure à la limite ...

Page 7: ...e Bluetooth you may occasionally experience a less than optimal network performance or even lose your network connection If you should experience any such problem immediately turn off your Bluetooth Keep away from a microwave Communication performance may deteriorate or a communication error may occur due to the radio emitted from a microwave Do not use the product on a metal table or near a metal...

Page 8: ...ading Media 11 2 3 1 Preparing Media 11 2 3 2 Placing Media Roll 11 2 3 3 Testing Media Feed 14 2 3 4 Media Types 15 3 Printer Operation 17 3 1 Media Sensor Calibration 17 3 2 Self Test and Dump Mode 18 3 2 1 Self Test 18 3 2 2 Dump Mode 20 3 3 Resetting Your Printer 20 3 4 Media Sensing 21 3 4 1 Transmissive Sensor 21 3 4 2 Reflective Sensor 22 3 5 Wireless Connection Optional 23 3 5 1 Bluetooth ...

Page 9: ...ues 34 5 3 Other Issues 36 6 Specifications 37 6 1 Printer 37 6 2 Media 39 6 3 Bar Code 40 6 4 Bluetooth 43 6 5 Electrical and Operating Environment 44 6 6 Physical Dimension 44 6 7 Interfaces 45 6 7 1 USB 45 6 7 2 Ethernet 46 6 7 3 RS 232C 47 6 7 4 Centronics 48 ...

Page 10: ...entronics Easy Operation One button design for easy control High Print Resolution 203 dpi for GS models 300 dpi for TS models Fast Print Speed Max 6 inches sec for GS models max 4 inches sec for TS models Wireless Connection Build a wireless printing environment with Bluetooth External Memory The extra USB port allows you to use a USB flash drive for storage Accessories It is easier to complete ta...

Page 11: ...oftware USB Cable Power Supply AC Power Cord When you receive the printer open the package immediately and inspect for shipping damage If you discover any damage contact the shipping company and file a claim Toshiba is not responsible for any damage incurred during shipping Save all package materials for the shipping company to inspect Note If any item is missing please contact your local dealer ...

Page 12: ...1 Introduction Understanding You Printer 3 1 3 Understanding Your Printer 1 3 1 Perspective View ...

Page 13: ...1 Introduction Understanding You Printer 4 1 3 2 Back View Optional Interfaces ...

Page 14: ...1 Introduction Understanding You Printer 5 1 3 3 Interior View ...

Page 15: ... In a pause state Green Green The printer is writing data to the flash or USB memory Green Green The USB memory is being initialized The process takes about 15 seconds Orange Green Paper jam Orange Red The media is out when the print data is sent to the printer Orange Red Paper end Red Green Communication error RS 232C Red Green Cutter error with optional cutter Flash ROM on the CPU board error or...

Page 16: ...s 4 When status lights show the color combination you need release the FEED button immediately 5 Press the FEED button to run the command The following table is the command list of the system mode LED 1 LED 2 Command Green Red Transmissive Sensor Calibration Section 3 1 Green Orange Reflective Sensor Calibration Section 3 1 Red Red Resetting the Printer Section 3 3 Red Orange TPCL Auto Call Cancel...

Page 17: ...supply s connector into the printer power jack 3 Insert the AC power cord into the power supply 4 Plug the other end of the AC power cord into the wall socket Important Use only power supplies listed in the user instructions Warning Do not plug the AC power cord with wet hands or operate the printer and the power supply in an area where they may get wet Serious injury may result from these actions...

Page 18: ... printer 2 2 1 Turn On the Printer 1 To turn on the printer turn on the Power Switch as below The I is the ON position 2 Both status lights glow solid orange for a few seconds and then LED 2 goes out while LED 1 turns to solid green Note If you connect the printer to the internet or insert a USB drive before turning on the printer it will take longer for the printer to enter the online mode LED 1 ...

Page 19: ... 2 Turn Off the Printer 1 Make sure LED 2 is off and LED 1 is solid green before turning off the printer 2 To turn off the printer turn off the Power Switch as below The O is the OFF position Caution Do not turn off the printer during data transmission ...

Page 20: ...a The inside wound and outside wound media roll can be loaded into the printer the same way In case the media roll is dirty during shipping handling or storage remove the outside length of the media It helps avoid dragging adhesive and dirty media between the printhead and platen roller Inside Wound Outside Wound 2 3 2 Placing Media Roll 1 Open the top cover of the printer ...

Page 21: ...etween the holders Make sure the print side is up and the media roll is clamped tightly by the holders Note The default core holder is set for 1 5 inch inside diameter ID To install a 1 inch ID media roll use your hand or a coin to loosen two thumbscrews on both holders turn over the core holders and secure them back 1 inch 1 5 inch ...

Page 22: ...2 Getting Started Loading Media 13 3 Pull the media until it reaches out of the printer Thread the media under the media guides 4 Close the top cover ...

Page 23: ...2 Getting Started Loading Media 14 2 3 3 Testing Media Feed 1 Turn on the printer and press the FEED button to feed a label 2 Flip the media and tear it along the edge of the top cover ...

Page 24: ... following table provides details about them Media Type Looks Like Description Non Continuous Media Non continuous media is the typical media for bar code printing Labels and tags are made of various materials such as paper fabric or cardstock and are separated by gaps holes notches or black marks Many labels are self adhesive with liners while some are linerless ...

Page 25: ... allows you to print data anywhere on the media A cutter may be used for splitting labels Mostly it is used for direct thermal printing Fanfold Media Fanfold media is in continuous form but it can be used as non continuous media because its labels are separated by folds Some fanfold media also has black marks or liners ...

Page 26: ...sed and the printer s power switch is set to the OFF position 2 Press and hold the FEED button and turn on the printer 3 Both status lights glow solid orange for a few seconds Next they turn to green shortly and then turn to other colors Do one of the following to select the sensor If you want to calibrate the transmissive sensor when LED 1 turns to green and LED 2 turns to red release the FEED bu...

Page 27: ...er 3 2 1 Self Test 1 Turn off the printer 2 Press and hold the FEED button and turn on the printer 3 Both status lights glow solid orange for a few seconds Next they turn to green shortly and then turn to other colors When LED 1 turns to orange and LED 2 turns to green release the FEED button 4 Press the FEED button to print a configuration label Your configuration label should look like this ...

Page 28: ...3 Printer Operation Self Test and Dump Mode 19 ...

Page 29: ...ng the printing Do the following to reset your printer 1 Turn off the printer 2 Press and hold the FEED button and turn on the printer 3 Both status lights glow solid orange for a few seconds Next they turn to green shortly and then turn to other colors When both lights turn to red release the FEED button immediately 4 Press and hold the FEED button for 3 seconds and release it Both status lights ...

Page 30: ...types of media sensor transmissive and reflective They are used for detecting specific media types 3 4 1 Transmissive Sensor The transmissive sensor is fixed and placed near the center of the printhead It is used for detecting gaps across the entire width of the label Single Column ...

Page 31: ...or The reflective sensor is movable within the entire width of the media It detects gaps notches and black marks not located at the center of the media Multi Columns Notch Black Mark Flip the media so the black mark side is facing down to align with the sensor ...

Page 32: ...ooth Before you use Bluetooth to connect your printer make sure your computer or device has a built in Bluetooth adapter If your computer doesn t have it get an adapter and plug it into the USB port The Bluetooth setup screen may vary depending on your computer or device In this article we use a Windows XP computer as an example Do the following to set up a Bluetooth connection for your printer 1 ...

Page 33: ...3 Printer Operation Wireless Connection Optional 24 3 In the Add Bluetooth Device Wizard dialog box select the My device is set up and ready to be found check box and click Next ...

Page 34: ...3 Printer Operation Wireless Connection Optional 25 4 Click TOSHIBA B FV4 and click Next 5 Click Let me choose my own passkey The default key is 0000 After entering the key click Next ...

Page 35: ...eds you ll see the successful message Take a note of the outgoing COM port and click Finish Note If you forget the port number in the Bluetooth Devices dialog box click the COM Ports tab to see the virtual COM port assigned to the printer 7 Use any third party application to transmit data to the printer such as ...

Page 36: ...peration Wireless Connection Optional 27 Hyper Terminal When you set up a connection in Hyper Terminal choose the COM port you obtained in the previous step so you can use Bluetooth to communicate with the printer ...

Page 37: ...at you clean the printhead when you load a new media roll If the printer is operated in critical environment or the print quality declines you need to clean the printhead more frequently Keep in mind these things before you clean Keep the water away in case of corrosion on heating elements If you just finish printing wait until the printhead cools down Do not touch the printhead with bare hands or...

Page 38: ...ible under every circumstance 4 1 2 Media Housing Use a soft cloth to clean the dust dirt or debris built up on the Media Roll Holders Media Guides and media path 1 Moisten a soft cloth with ethyl alcohol 2 Wipe the Media Roll Holders to clean dust 3 Wipe the Media Guides to clean dust and dirt 4 Wipe the media path to clean paper debris ...

Page 39: ...sor Media sensors may not be able to detect the media correctly if it becomes dirty 1 Moisten a soft cloth or a cotton swab with absolute ethyl alcohol 2 Gently brush sensors to remove the dust away 3 Use a dry cloth to clean the residue ...

Page 40: ...o important for print quality Dirty platen roller may damage the printhead Clean the platen roller right away if the adhesive dirt or dust accumulates on it 1 Moisten a soft cloth with absolute ethyl alcohol 2 Gently wipe the platen roller to remove the dust and adhesive ...

Page 41: ...eep track of the current time You can check the RTC battery from the status lights If the RTC battery is low or out you need to replace it with a new one Take the following steps to replace your RTC battery 1 Turn on the printer 2 Locate the battery on the main board 3 Remove the old coin battery and install a new one 4 Turn off the printer Caution Risk of explosion if battery is replaced by an in...

Page 42: ...with other electrical devices Disconnect the printer from the wall socket and connect it again The printer turns itself off Turn on the printer again Make sure the power supply s connector and the power cord are properly plugged Make sure the power supply and the power cord are not damaged Use the applicable power supply If the printer keeps turning itself off check the socket and make sure it has...

Page 43: ...brated See Section 3 1 Media Sensor Calibration to calibrate the sensor The media sensor is dirty Clean the media sensor Nothing is printed The media is not loaded correctly See Section 2 3 Loading Media to reload the media The print data might not be sent successfully Make sure the interface is set correctly in the printer driver and send the print data again The print quality is poor The printhe...

Page 44: ...5 Troubleshooting Media Issues 35 ...

Page 45: ...ve to free some space or replace your USB drive with an empty one The cutter is experiencing issues If there is a paper jam clear it The cutter has become loose Fix the cutter in position and tighten it The cutter blade is not sharp anymore Replace your cutter with a new one The printhead temperature is extremely high The printhead temperature is controlled by the printer If it is extremely high t...

Page 46: ... 4 mm sec 2 3 ips for peel off mode 2 3 4 inches sec 50 8 76 2 101 6 mm sec 2 3 ips for peel off mode Print Darkness Darkness level TPCL 10 10 ZPL 0 30 Default TPCL 00 DT ZPL SD10 Max Printable Area Length 999 mm x Width 108 mm Length 999 mm x Width 105 7 mm Non Printable Area Pitch Direction Top 1 mm Bottom 1 mm excluding liner Width Direction Left 1 mm Right 1 mm excluding liner Print Ratio Aver...

Page 47: ...AM 32 MB External Memory USB Max 16 GB Panel 2 LED 1 Button LED 1st LED Red and Green Various Combinations Orange 2nd LED Red and Green Various Combinations Orange Font Standard See the TEC Command Reference Extended Download with B FV Setting Tool ...

Page 48: ...5 mm including liner 25 4 118 mm Peel Off Mode Length 35 mm 150 4 mm Width 22 4 mm 115 mm including liner 25 4 118 mm Cut Mode Length 35 mm 993 mm Width 22 4 mm 115 mm including liner 25 4 118 mm Max Roll Diameter Size 127 mm 5 inches Max Roll Diameter Size for External Media Stand 203 2 mm 8 inches Media Type Direct Thermal Label Direct Thermal Tag Roll Paper Inside Wound or Outside Wound Fanfold...

Page 49: ...ODE USPS Intelligent mail barcode MSI Interleaved 2 of 5 ITF CODE39 standard NW7 CODE39 full ASCII Industrial 2 of 5 UPC A UPC E JAN EAN CODE39 CODE93 CODE128 GS1 128 UCC EAN128 CODABAR NW 7 ITF Industrial 2of5 MSI UPC add on code POSTNET GS1 DataBar Omnidirectional GS1 DataBar Truncated GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectional GS1 DataBar Limited GS1 DataBar Expanded GS1 DataBar Ex...

Page 50: ...128 with CC A or CC B UCC EAN 128 with CC C EAN 13 Composite CC A CC B EAN 8 Composite CC A CC B UPC A Composite CC A CC B UPC E Composite CC A CC B GS1 DataBar Composite CC A CC B GS1 DataBar Truncated Composite CC A CC B GS1 DataBar Stacked Composite CC A CC B GS1 DataBar Expanded Stacked Composite CC A CC B GS1 DataBar Expanded Composite CC A CC B GS1 DataBar Stacked Omnidirectional Composite C...

Page 51: ...6 Specifications Bar Code 42 ...

Page 52: ... 90 Non condensing R H Connection Form Only one to one connection is supported Support Profile Serial Port Profile SPP PIN code is supported Class of Radio Transmission CLASS 2 Transmission Method Bi directional Half duplex Flow Control Credit based flow control Operating Mode Slave Mode Transmission Distance 3 m 360 degrees SR Mode in Page Inquiry Scanning R1 Scan Interval 1 28 sec Scan Window 22...

Page 53: ... 240 V 10 full range Frequency 50 Hz 60 Hz 5 Power Consumption 90 W Temperature Operating 5 C 40 C Storage 40 C 60 C Humidity Operating 25 RH 85 RH non condensing Storage 10 RH 90 RH non condensing 6 6 Physical Dimension Dimension Size and Weight Size W 183 5 mm x D 225 5 mm x H 165 9 mm Weight Approx 1 75 kg excluding media and options or less ...

Page 54: ... printer 6 7 1 USB There are two common USB connectors Typically type A is found on hosts and hubs type B is found on devices and hubs The figure below shows their pinouts Type A Type B Pin Signal Description 1 VBUS 5V 2 D Differential data signaling pair 3 D Differential data signaling pair 4 Ground Ground ...

Page 55: ...7 2 Ethernet The Ethernet uses RJ 45 cable which is 8P8C 8 Position 8 Contact The figure below shows its pinout 1 2 3 4 5 6 7 8 Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Reserved 5 Reserved 6 Receive 7 Reserved 8 Reserved ...

Page 56: ... 5 GND Ground 6 RTS Request to Send 7 NC No Connection 8 RTS Request to Send 9 NC No Connection Host DB9 Printer DB9 Signal Description Pin Pin Description Signal CD Carrier Detect 1 1 Provide 5V Power 5V RxD Receive 2 2 Transmit TxD TxD Transmit 3 3 Receive RxD DTR Data Terminal Ready 4 4 Clear to Send CTS GND Ground 5 5 Ground GND DSR Data Set Ready 6 6 Request to Send RTS RTS Request to Send 7 ...

Page 57: ...AIR GND PIN3 4 To Printer Data 3 22 Ground TWISTED PAIR GND PIN4 5 To Printer Data 4 23 Ground TWISTED PAIR GND PIN5 6 To Printer Data 5 24 Ground TWISTED PAIR GND PIN6 7 To Printer Data 6 25 Ground TWISTED PAIR GND PIN7 8 To Printer Data 7 26 Ground TWISTED PAIR GND PIN8 9 To Printer Data 8 27 Ground TWISTED PAIR GND PIN9 10 From Printer ACK 28 Ground TWISTED PAIR GND PIN10 11 From Printer BUSY 2...

Page 58: ...NING 1 Carefully read and follow all the instructions in this manual Failure to do so could create safety hazards such as fire or electric shocks Instructions in this manual must be followed when installing option kits or adding cables to avoid system failures and to insure correct performance and operation Failure to follow the manual s instructions or any unauthorized modifications substitution ...

Page 59: ...B FV700 BLTH QM R 50 Bluetooth Interface 1 pc M 3 P Tite Screw 2 pcs Installation Manual 1 copy RF Certification Label ...

Page 60: ...m the AC outlet and disconnect the AC adapter from the printer 2 Place the printer on the soft cloth to prevent scratching the surface of the printer and remove the 4 screws provided at the Bottom Cover 3 Remove the Bottom Cover by removing the 6 connectors from the main board Connectors to be detached Bottom Cover ...

Page 61: ... Printer Cover 5 Secure the Bluetooth Interface with the 2 screws provided M 3 P Tite screws Note When securing the interface prevent the two harnesses from being trapped between the interface board and the printer frame Printer Cover Harnesses ...

Page 62: ... 6 Attach the Printer Cover Note When fitting the Printer Cover prevent the harness from being trapped between the covers 7 Connect the harness connector to the connector J15 black on the main board Connector J15 black Printer Cover ...

Page 63: ...rapped between the covers 10 Peel off the backing sheet of the RF Certification Label and attach it to the position as shown below Note Be sure not to cover the contents described on the rating label when the RF Certification Label is attached to the upper right corner 11 Close the Top Cover The installation is now completed 2015 TOSHIBA TEC CORPORATION All Rights Reserved 1 11 1 Osaki Shinagawa k...