Toshiba B-SX5T Series, Owner'S Manual

Page 1: ...TEC Thermal Printer B SX5T SERIES Owner s Manual Mode d emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Manuale Utente Manual do Utilizador ...

Page 2: ...oducts are office equipment such as computers monitors printers facsimiles copiers scanners and multifunction devices Their standards and logos are uniform among participating nations ENERGY STAR is a U S registered mark This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonabl...

Page 3: ...TEC Thermal Printer B SX5T SERIES Owner s Manual ...

Page 4: ... general household waste By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of this product For more detailed information about the take back and recycling of this product please contact your supplier where you purchased the product ...

Page 5: ...oduct very close to a pacemaker might cause the device to malfunction If you have any reason to suspect that interference is taking place immediately turn off the product and contact your TOSHIBA TEC sales agent Do not disassemble modify or repair the product Doing so may cause injury Also modification is against the Laws and Regulations for Radio Equipment Please ask your TOSHIBA TEC sales agent ...

Page 6: ...cord plug with wet hands as this may cause electric shock If the machines share the same outlet with any other electrical appliances that consume large amounts of power the voltage will fluctuate widely each time these appliances operate Be sure to provide an exclusive outlet for the machine as this may cause fire or electric shock Do not place metal objects or water filled containers such as flow...

Page 7: ...s high humidity dust or gas Ensure the printer is operated on a level surface Any data stored in the memory of the printer could be lost during a printer fault Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference Unplug the machine whenever you are working inside it or cleaning it Keep your work environment static free...

Page 8: ...nserting the Optional PCMCIA Cards E2 14 2 9 Setting an Operating Environment E2 15 2 9 1 Parameter Setting E2 16 2 9 2 Dump Mode Setting E2 33 2 9 3 BASIC Expansion Mode E2 35 2 10 Installing the Printer Drivers E2 36 2 10 1 Introduction E2 36 2 10 2 General Description E2 36 2 10 3 Installing the Printer Driver E2 37 2 10 4 Uninstalling the Printer Driver E2 50 2 10 5 Adding Deleting a LAN Port ...

Page 9: ... Care Handling of Media and Ribbon E7 7 APPENDIX 1 MESSAGES AND LEDS EA1 1 APPENDIX 2 INTERFACE EA2 1 APPENDIX 3 POWER CORD EA3 1 APPENDIX 4 PRINT SAMPLES EA4 1 APPENDIX 5 GLOSSARIES EA5 1 INDEX CAUTION 1 This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC 2 The contents of this manual may be changed without notification 3 Please refer to your local Au...

Page 10: ...strip module ribbon saving module and expansion I O interface board are provided on this printer as standard When the optional interface board is installed Web functions such as remote maintenance and other advanced network features are available Superior hardware including the specially developed 12 dots mm 306 dots inch thermal print head which will allow very clear print at a printing speed of ...

Page 11: ...pply Loading Instructions Doc No EO2 33022 Quality Control Report 1 sheet Fan Filter 1 pc P No FMBB0036801 SMW 4x6 Sems Screws 2 pcs P No X0 00152000 Contents Bar code print application Bartender ultra lite Windows Driver Owner s Manual Specifications Programming Key operation etc Product information Catalogue Safety Precautions Doc No EO2 33020 NOTE As a power cord is not supplied with this print...

Page 12: ...chapters Dimensions in mm inches 308 12 1 291 11 5 460 18 1 LCD Message Display Operation Panel Media Outlet Top Cover Supply Window Power Switch OFF ON Expansion I O Interface Connector Serial Interface Connector RS 232C Parallel Interface Connector Centronics PCMCIA Card Slot Option USB Connector Option or LAN Connector Option AC Power Inlet USB Connector Option Wireless LAN Board Option or LAN ...

Page 13: ...r Please see Section 3 1 for further information about the Operation Panel LCD Message Display ON LINE LED Green ERROR LED Red PAUSE key POWER LED Green FEED key RESTART key Ribbon Stopper Print Head Block Head Lever Ribbon Shaft Supply Holder Locking Ring Supply Shaft Print Head Platen Take up Spool ...

Page 14: ... USB interface board B 9700 USB QM R Installing this board enables a connection to a PC which has a USB interface RFID module B 9704 RFID U1 US R B 9704 RFID U1 EU R B 9704 RFID H1 QM R Installing this module enables read and write of RFID tags Applicable frequency range differs depending on the module types U1 US UHF 902MHz to 928MHz U1 EU UHF 869 5MHz H1 QM HF 13 56MHz Fanfold paper guide module...

Page 15: ...necting to a host computer Make a print test in your operating environment and check the print result Print test 2 1 Installation 2 3 Connecting the Power Cord 2 4 Loading the Media 2 4 Loading the Media 2 5 Loading the Ribbon 2 6 Connecting the Cables to Your Printer 2 9 Setting an Operating Environment 2 11 Print Test Automatic threshold setting Manual threshold setting If necessary install the ...

Page 16: ...ally the optional cutter mechanism Make sure to turn off the printer power and to remove the power cord from the printer whenever working on the inside of the printer such as changing the ribbon or loading the media or when cleaning the printer For best results and longer printer life use only TOSHIBA TEC recommended media and ribbons Store the media and ribbons in accordance with their specificat...

Page 17: ...ower Switch is in the OFF position Connect the Power Cord to the printer as shown in the figure below 2 Plug the other end of the Power Cord into a grounded outlet as shown in the figure below Example of US Type Example of EU Type Filter Pad Filter Retainer Snap On Snap On Power Cord Power Cord Power Cord Power Switch CAUTION 1 As a Power Cord is not supplied with the printer please purchase an ap...

Page 18: ... becomes hot immediately after printing Allow it to cool before loading the media 3 To avoid injury be careful not to trap your fingers while opening or closing the cover WARNING NOTES 1 When the Head Lever is turned to Free position the Print Head is raised 2 To allow printing the Head Lever must be set to Lock position This ensures that the Print Head is closed There are two head pressure levels...

Page 19: ... Then turn the Locking Ring clockwise to secure the Supply Holder 8 Place the media between the Media Guides adjust the Media Guides to the media width and tighten the Locking Screw 9 Check that the media path through the printer is straight The media should be centred under the Print Head NOTE Do not over tighten the Locking Ring of the Supply Holder Supply Shaft Supply Holder Groove Damper Locki...

Page 20: ...he Locking Screw Setting the Black Mark Sensor position 1 Remove the Locking Screw that secures the Media Sensor 2 Pull about 500 mm of media out of the front of the printer turn the media back on itself and feed it under the Print Head past the sensor so that the black mark can be seen from above 3 Manually move the Media Sensor so that the Black Mark Sensor is in line with the centre of the blac...

Page 21: ... a few times to remove any slack in the backing paper 5 Set the Selection Switch mounted on the Rewinder Assembly to STANDARD PEEL OFF position Take up Clip Take up Spool Black Screw NOTES 1 Be sure to set the Selection Switch to STANDARD PEEL OFF position 2 The backing paper is easier to feed back to the Take Up Spool if the Front Plate is removed 3 Fit the Take Up Clip so that the longer side of...

Page 22: ...itch mounted on the Rewinder Assembly to REWINDER position Rewinder Guide Plate SM 4x8 Screw Adjustment Knob Black Screw Rewinder Guide Plate SMW 4x8 Screw NOTE Be sure to set the Selection Switch to REWINDER position ADJUSTMENT If the media skews when using the Built in Rewinder turn the Adjustment Knob of the Rewinder Guide Plate to correct the media feed Clockwise turn moves the Rewinder Guide ...

Page 23: ...procedure is now completed Close the Ribbon Shaft Holder Plate and turn the Head Lever to Lock position to close Then close the Top Cover If the media is thermal transfer media it is also necessary to load a ribbon Refer to Section 2 5 Loading the Ribbon Media Outlet Media Cutter Module CAUTION 1 Be sure to cut the backing paper of the label Cutting labels will cause the glue to stick to the cutte...

Page 24: ...d element can be easily damaged by shock please treat it carefully by not hitting a hard object against it CAUTION Be careful not touch the Print Head Element when raising the Print Head Block Failure to do this may cause missing dots by static electricity or other print quality problems 1 Do not touch any moving parts To reduce the risk of fingers jewellery clothing etc being drawn into the movin...

Page 25: ...ving function is selected it will be activated to reduce ribbon loss when a no print area extends more than 20 mm For further information on this function please ask a TOSHIBA TEC authorised service representative NOTE Ribbon loss per ribbon saving varies according to the relation between the outer roll diameter of the used ribbon and the print speed Print speed Ribbon loss Ribbon saving 3 sec App...

Page 26: ...tandard parallel connector and your host computer s parallel port LPT An Ethernet connection using the optional LAN board A USB cable connection between the printer s optional USB connector and your host computer s USB port Conforming to USB 1 1 The diagram below shows all the possible cable connections to the current version of the printer Parallel Interface Connector Centronics Serial Interface ...

Page 27: ...er Power Switch verify that the ON LINE message appears in the LCD Message Display and that the ON LINE LED light is on and is not flashing 2 To turn OFF the printer power press the Power Switch as shown in the diagram below Note that is the power OFF side of the switch CAUTION Use the power switch to turn the printer On Off Plugging or unplugging the Power Cord to turn the printer On Off may caus...

Page 28: ...1 G7DAT01 PC Card KING MAX FJN 004M6C Centennial Technologies Inc FL04M 20 11138 67 PC Card FJP 004M6R Flash Memory Card 4 MB Mitsubishi MF84M1 GMCAV01 Maxell EF 1M TB Flash Memory Card 1 MB Mitsubishi MF81M1 GBDAT01 Read See NOTE Eject Button CC DC AA Model Name Printed Side CAUTION 1 To protect PC cards discharge static electricity from your body by touching the metal cabinet of the printer befo...

Page 29: ...Refer to Section 2 12 Position and Print Tone Fine Adjustment 4 DUMP MODE This menu is used to print the data in the receive buffer for debug Refer to Section 2 9 2 Dump Mode Setting 5 EXPAND MODE This menu is used to start the program for BASIC mode Refer to Section 2 9 3 BASIC Expansion Mode NOTE Incorrect settings can cause the printer to function erroneously If you have any problems with the p...

Page 30: ...ol code selection 8 LCD language selection 9 Auto forward wait selection 10 Head up cut Rewinder selection 11 Solenoid type selection 12 Ribbon saving function selection 13 Control code selection 14 Strip wait status selection 15 FEED key function selection 16 KANJI code selection 17 EURO code selection 18 Auto print head check selection 19 Centronics ACK BUSY timing selection 20 Web printer funct...

Page 31: ...ss the PAUSE key twice Use the FEED or RESTART key to select a desired option After selecting a character zero press the PAUSE key NOTE Be careful if the printer is turned off without pressing the PAUSE key the selected value does not become effective 2 PARAMETER SET FONT CODE PC 850 RESTART FEED 2 PARAMETER SET ZERO FONT 0 ZERO FONT 0 ZERO FONT Ø RESTART FEED Without slash With slash NOTE The fol...

Page 32: ...n After selecting a baud rate press the PAUSE key 4 Data Length Selection This parameter is to choose a communication data length of the RS 232C interface 7 bits is used when transmitting alphanumeric data only 8 bits is used to when transmitting special characters Be sure to match a setting with a host computer When 2 PARAMETER SET appears press the PAUSE key until the following display appears U...

Page 33: ...EADY BUSY XON XOFF READY BUSY RTS XON XOFF mode XON XOFF READY BUS Y DTR mode READY BUSY DTR mode XON XOFF mode RTS mode 2 PARAMETER SET PARITY NONE PARITY EVEN PARITY ODD RESTART FEED PARITY NONE NOTE The following is the detailed descriptions for each transmission control code 1 XON XOFF AUTO At the power on time the printer outputs XON At the power off time the printer outputs XOFF 2 XON READY ...

Page 34: ...ing When 2 PARAMETER SET appears press the PAUSE key until the following display appears Use the FEED or RESTART key to select a desired option After selecting an auto forward wait press the PAUSE key 2 PARAMETER SET LCD ENGLISH RESTART FEED ENGLISH ITALIAN JAPANESE SPANISH DUTCH FRENCH GERMAN 2 PARAMETER SET FORWARD WAIT OFF RESTART FEED FORWARD WAIT OFF Not activated FORWARD WAIT ON Activated NO...

Page 35: ...n in the cut issue or to use the Rewinder in the batch or strip issue This function prevents ribbon smudges by raising the print head during a reverse feed to the print start position When 2 PARAMETER SET appears press the PAUSE key until the following display appears Use the FEED or RESTART key to select a desired option After selecting the head up action in cut issue or use of the Rewinder press...

Page 36: ...ing display appears Use the FEED or RESTART key to select a desired option After selecting the ribbon saving function press the PAUSE key 2 PARAMETER SET RBN SAVE ON TAG RESTART FEED RBN SAVE ON LBL Activated When the head lever is set to 1 LABEL RBN SAVE ON TAG Activated When the head lever is set to 2 TAG RBN SAVE OFF Not activated NOTES 1 Ribbon saving option should be selected according to the...

Page 37: ... code for Control Code 1 press the PAUSE key to show the CONTROL CODE2 screen In a same manner press the PAUSE key after setting the control code for Control Code 2 to display the CONTROL CODE3 screen Press the PAUSE key after setting the control code for Control Code 3 and the Strip Wait Status Selection screen will appear CONTROL CODE1 CONTROL CODE2 CONTROL CODE3 PAUSE PAUSE 2 PARAMETER SET CONT...

Page 38: ... to choose the function of the FEED key When 2 PARAMETER SET appears press the PAUSE key until the following display appears Use the FEED or RESTART key to select a desired option After selecting the FEED key function press the PAUSE key 2 PARAMETER SET PEEL OFF STS OFF RESTART FEED PEEL OFF STS ON A strip wait status is sent when the printer receives the next issue command and the previously prin...

Page 39: ...arameter is to choose a Euro code When 2 PARAMETER SET appears press the PAUSE key until the following display appears Use the FEED or RESTART key to select a desired option After selecting a Euro code press the PAUSE key NOTE Kanji code selection is not supported by the QM model as the Kanji ROMs are not installed NOTE Pressing the FEED or RESTART key causes 1 byte change in the Euro Code value 2...

Page 40: ...y appears Use the FEED or RESTART key to select a desired option After selecting an ACK BUSY timing press the PAUSE key NOTES 1 It takes about 2 seconds to perform an Auto Print Head check 2 It is recommended that this function should be activated when high quality printing such as bar codes printing is required Otherwise choose OFF 3 When a broken element is found the printer stops displaying HEA...

Page 41: ...printer will be reset and turn to the idle state When the INPUT PRIME parameter is set to OFF the printer is reset but does not turn to idle When this parameter is set to ON the host sends an INIT signal and the printer turns to idle each time the printer is turned on If you would like to avoid this processing set this parameter to OFF When 2 PARAMETER SET appears press the PAUSE key until the fol...

Page 42: ...This parameter should be set depending on the expansion I O control specification of the device to be connected via the expansion I O interface For details refer to the External Equipment Interface Specification When 2 PARAMETER SET appears press the PAUSE key until the following display appears Use the FEED or RESTART key to select a desired option After selecting an Expansion I O Interface type ...

Page 43: ... the PAUSE key 25 Plug Play Selection This parameter is to choose whether to enable a Plug Play function When 2 PARAMETER SET appears press the PAUSE key until the following display appears Use the FEED or RESTART key to select a desired option After selecting a Plug Play press the PAUSE key NOTE If the printer and the PC are connected by USB plug play will be automatically enabled regardless of t...

Page 44: ...er before the label is printed This function is intended to make the strip issue easier in case the labels are hard to strip due to the label intensity adhesive power or the printing speed When 2 PARAMETER SET appears press the PAUSE key until the following display appears Use the FEED or RESTART key to select a desired option After selecting the Pre strip function press the PAUSE key 2 PARAMETER ...

Page 45: ...e the FEED or RESTART key to select a desired option After selecting the Back Feed Speed press the PAUSE key 29 Maxi Code Specification Selection This parameter is to choose a Maxi code specification When 2 PARAMETER SET appears press the PAUSE key until the following display appears Use the FEED or RESTART key to select a desired option After selecting a Maxi code specification press the PAUSE ke...

Page 46: ...ss the PAUSE key until the following display appears Use the FEED or RESTART key to select a desired option After selecting a print head type press the PAUSE key 2 PARAMETER SET THERMAL HEAD V2 THERMAL HEAD V1 RESTART FEED Current type TPH128R4 Enhanced type TPH128R5 THERMAL HEAD V2 NOTE When the installed print head type is changed this parameter should be also changed accordingly Failure to do t...

Page 47: ...E B SX5T Vx x Turn off the power and then on PAUSE BUFFER RS 232C BUFFER NETWORK RESTART FEED BUFFER BASIC 1 BUFFER CENTRO BUFFER BASIC 2 BUFFER USB 4 DUMP MODE PRINT ON DEMAND PRINT ON DEMAND RESTART FEED Prints 166 lines of data approx 50cm then stops To print the subsequent data choose a printing method again and press the PAUSE key Prints all data in the receive buffer then stops PRINT ALL BAS...

Page 48: ...0 2C 30 30 33 30 2C 30 36 36 30 0 0020 0030 0660 2C 30 2C 32 7C 7D 7B 4C 43 3B 30 30 37 30 2C 30 0 2 LC 0070 0 30 32 30 2C 30 30 37 30 2C 30 36 36 30 2C 30 2C 020 0070 0660 0 39 7C 7D 7B 4C 43 3B 30 30 35 30 2C 30 30 32 30 9 LC 0050 0020 44 45 46 47 48 49 4A 7C 7D 7B 50 43 31 30 3B 30 DEFGHIJ PC10 0 33 35 30 2C 30 34 30 30 2C 31 2C 31 2C 4B 2C 30 350 0400 1 1 K 0 30 2C 42 3D 41 42 43 44 65 66 67 6...

Page 49: ...cute the BASIC expansion mode program under the following conditions The BASIC expansion mode program has already been loaded The BASIC enable setting mode is selected The basic expansion mode ends when the basic expansion program is exited When 5 EXPAND MODE appears press the PAUSE key When the PAUSE key is pressed BASIC program is executed 5 EXPAND MODE NOTE For the BASIC enable setting mode ref...

Page 50: ... 10 2 General Description 1 Features Once you install the TOSHIBA printer driver on your Windows host computer you can use the TOSHIBA bar code printer as well as the easy to use general printers You can use this printer by connecting a parallel interface cable printer cable a USB cable or a LAN cable to your host computer 2 System Requirements To install the TOSHIBA printer driver on your host co...

Page 51: ...ure for the parallel interface and also perform the following 1 In the procedure select LPT1 for the port 2 After installation of the printer driver is completed add the LAN port by referring to Section 2 10 5 Adding Deleting a LAN Port and specify the LAN port 1 Parallel Interface To use the parallel interface the following settings are required after installing the printer driver For Windows 98 ...

Page 52: ...92R TH10 QQ B 492L TH10 QP B 492R TH10 QP TEC B 572 B 572 QQ B 572 QQ US B 572 QP TEC B 672 B 672 QQ B 672 QQ US B 672 QP TEC B 682 B 682 TS10 QQ B 682 TS10 QQ US B 682 TS10 QP TEC B 852 B 852 TS12 QQ B 852 TS12 QQ US B 852 TS12 QP TEC B 852 R B 852 TS22 QQ R B 852 TS22 QP R TEC B 872 B 872 QQ B 872 QQ US B 872 QP TEC B 882 B 882 TS10 QQ B 882 TS10 QQ US B 882 TS10 QP TEC B SA4G B SA4TM GS12 QM R ...

Page 53: ...you install the printer driver for the first time this screen is not displayed 7 Select the port to be used for printing from the Available ports list then click on the Next button 8 Change the printer name if necessary and select whether or not you use the printer as the default printer Yes or No Click on the Finish button 9 The printer driver is installed When installation is completed the new p...

Page 54: ...2 GH12 QQ B 472 QP TEC B 472 CN B 472 GH12 CN B 472 GH14 CN TEC B 482 B 482 TS10 QQ B 482 TS10 QQ US B 482 TS10 QP TEC B 492 B 492L TH10 QQ B 492R TH10 QQ B 492L TH10 QP B 492R TH10 QP TEC B 572 B 572 QQ B 572 QQ US B 572 QP TEC B 672 B 672 QQ B 672 QQ US B 672 QP TEC B 682 B 682 TS10 QQ B 682 TS10 QQ US B 682 TS10 QP TEC B 852 B 852 TS12 QQ B 852 TS12 QQ US B 852 TS12 QP TEC B 852 R B 852 TS22 QQ...

Page 55: ...he printer as the default printer Yes or No Click on the Next button 11 Select whether or not the printer will be shared with other network users Shared or Not shared Click on the Next button 12 Select whether or not the test page will be printed Yes or No then click on the Finish button 13 If the Digital Signature Not Found screen is displayed click on the Yes button 14 When the Completing the Ad...

Page 56: ...em s plug and play function 1 Turn the printer ON then connect it to your host computer with the USB cable The New Hardware Found dialog box is displayed and USB Device is detected 2 After a while the Add New Hardware Wizard dialog box is displayed Select Specify the location of the driver Advanced then click on the Next button Windows 98 Me ...

Page 57: ... 43 3 Select Search for the best driver for your device Recommended Mark the Specify a location checkbox then click on the Browse button Specify driver folder then click on the Next button 4 Check to see that the USB Printing Support driver is detected then click on the Next button ...

Page 58: ...en which indicates the USB Printing Support driver has been installed is displayed click on the Finish button 6 After a while TEC B SA4T is detected as a new hardware 7 The Add New Hardware Wizard dialog box is displayed Select Specify the location of the driver Advanced then click on the Next button ...

Page 59: ...rs E2 45 8 Select Search for the best driver for your device Recommended Mark the Specify a location checkbox then click on the Browse button Specify driver folder then click on the Next button 9 Check to see that the TEC B SA4T driver is detected then click on the Next button ...

Page 60: ... if necessary and select whether or not you use the printer as the default printer Yes or No Click on the Finish button 11 When the screen which indicates TEC B SA4T has been installed is displayed click on the Finish button 12 When installation is completed the new printer icon is added in the Printers folder ...

Page 61: ...tomatically installed 4 After a while for Windows XP TEC B SA4T is detected as a new device For Windows 2000 Unknown device is detected as a new device In both cases perform the following steps though dialog boxes for Windows XP are used 5 The Found New Hardware Wizard dialog box is displayed Select No not this time then click on the Next button Windows 2000 XP NOTE When plug and play printer inst...

Page 62: ...t Install from a list or specific location Advanced then click on the Next button 7 Select Search for the best driver in these locations Mark the Include this location in the search checkbox then click on the Browse button Specify the driver folder in the CD ROM then click on the Next button ...

Page 63: ...ivers E2 49 8 When the dialog box below is displayed click on the Continue Anyway button 9 When the Completing the Found New Hardware Wizard screen is displayed click on the Finish button 10 When installation is completed the new printer icon is added in the Printers folder ...

Page 64: ...ll control access privilege concerning the printer settings 2 Select Settings Printers from the Start menu to open the printer folder 3 Right click on the printer driver icon to be deleted then select Delete The confirmation message is displayed 4 Click on the Yes button to delete 5 After the printer icon is deleted select Server Properties from File menu of the Printers folder 6 Select the printe...

Page 65: ...g a LAN port 1 Adding a LAN Port 1 Right click on the printer icon Select Properties to open the printer Properties dialog box 2 Select the Details tab and click on the Add Port button The Add Port dialog box is displayed 3 Select Other Select Seagull Scientific TCP IP Port from the list then click on the OK button 4 On the Add Seagull TCP IP Port dialog box enter the name or IP address the port n...

Page 66: ...added to the Print to the following port s list 2 Deleting a LAN Port 1 Right click on the printer icon Select Properties to open the printer Properties dialog box 2 Select the Details tab and click on the Delete Port button 3 Select the port to be deleted then click on the OK button 4 When deletion of the port is completed the port is also deleted from the Print to the following port list 1 Right...

Page 67: ...u uninstall the previous version of the printer driver Or the printer driver is not upgraded properly 2 Others If your operating system is Windows 2000 or Windows XP when plug and play printer installation in progress is stopped be sure to delete the printer detected and displayed on the Device Manager tab of the System Properties dialog box Before uninstalling the printer driver be sure to comple...

Page 68: ...er Driver please refer to the Help for Windows Printer Drivers screen 1 Open the Properties screen of the Printer Driver 2 Clicking on the About tab causes the following screen to appear Click on the Help button 3 The Help for Windows Printer Drivers screen appears This screen will provide how to use the printer driver About tab Help button ...

Page 69: ...play of the Printer Driver s Properties Screen Print Method Direct thermal or thermal transfer is selectable Sensor Media sensor type is selectable Issue Mode Batch or strip is selectable Cut Whether to use the cutter or not is selectable Fine Adjustment Adjustment values for the feed amount cut strip position etc can be set 2 Confirm the print test result When a print start position cut strip pos...

Page 70: ...X4T SX5T Series External Equipment Interface Specification stored in the CD ROM Regarding how to use the Printer Driver refer to the Help for the Windows Printer Drivers screen To gain maximum performance and life from the Cutter Module or Strip Module periodic cleaning is required Before starting a cleaning be sure to TURN OFF the printer to avoid risk of injury For details of cleaning refer to S...

Page 71: ...ne adjusted 3 Reverse Feed Amount Fine Adjustment Reverse feed amount is fine adjusted 4 X coordinate Fine Adjustment X coordinate of a print position is fine adjusted 5 Print Tone Fine Adjustment Thermal transfer Print tone is fine adjusted for thermal transfer mode 6 Print Tone Fine Adjustment Thermal direct Print tone is fine adjusted for thermal direct mode 7 Ribbon Motor Drive Voltage Fine Ad...

Page 72: ...ES Choose a desired value by using the RESTART or FEED key Pressing the FEED key one time causes a 0 5mm change up to 50 0 mm Pressing the RESTART key one time causes a 0 5mm change up to 50 0 mm One label Print Start Position Print Start Position 3mm 3mm Feed Direction Feed Direction Print Start Position One label Feed Direction One label Example of Print Start Position Fine Adjustment When setti...

Page 73: ...mm CUT ADJ 0 5mm CUT ADJ 0 5mm NOTES Choose a desired value by using the RESTART or FEED key Pressing the FEED key one time causes a 0 5mm change up to 50 0 mm Pressing the RESTART key one time causes a 0 5mm change up to 50 0 mm Cut Position Cut Position Feed Direction 3mm 3mm Feed Direction Feed Direction Cut Position Example of Cut Position Fine Adjustment When setting 3 0 mm Compared with 0 0m...

Page 74: ...0 mm Compared with 0 0mm position the stop position after printing is shifted forward When setting 0 0 mm When setting 3 0 mm Compared with 0 0mm position the stop position after printing is shifted backward Label Print Head Platen Strip Plate Backing Paper 3mm Stop position after printing Stop position after printing Stop position after printing 3mm ...

Page 75: ... 9 5 mm Example of Reverse Feed Amount Fine Adjustment When setting 3 0 mm Compared with 0 0mm position the print start position after a reverse feed is shifted forward When setting 0 0 mm When setting 3 0 mm Compared with 0 0mm position the print start position after a reverse feed is shifted backward RESTART FEED BACK ADJ 9 5mm BACK ADJ 9 0 mm BACK ADJ 0 0mm BACK ADJ 9 0mm BACK ADJ 9 5mm BACK AD...

Page 76: ...5 mm Pressing the RESTART key one time causes a 0 5mm change up to 99 5 mm Example of X Coordinate Fine Adjustment When setting 50 0 mm Compared with 0 0mm position the print position is shifted to the left When setting 0 0 mm When setting 50 0 mm Compared with 0 0mm position the print position is shifted to the right 3 ADJUST SET X ADJUST 5 0mm RESTART FEED X ADJUST 99 5mm X ADJUST 99 0mm X ADJUS...

Page 77: ... this menu press the PAUSE key Print Tone Fine Adjustment NOTES Choose a desired value by using the RESTART or FEED key Pressing the FEED key one time causes a 1 tone change up to 10 tones Pressing the RESTART key one time causes a 1 tone change up to 10 tones 3 ADJUST SET TONE ADJ T 3 RESTART FEED TONE ADJ T 10 TONE ADJ T 9 TONE ADJ T 0 TONE ADJ T 9 TONE ADJ T 10 Darker Lighter Standard TONE ADJ ...

Page 78: ... Motor Voltage Fine Adjustment RESTART FEED RBN ADJ FW 0 RBN ADJ FW 1 RBN ADJ FW 2 RBN ADJ FW 14 RBN ADJ FW 15 Motor Torque High Low 3 ADJUST SET RBN ADJ FW 10 RBN ADJ BK 0 RBN ADJ BK 1 RBN ADJ BK 2 RBN ADJ BK 14 RBN ADJ BK 15 Motor Torque High Low RESTART FEED 3 ADJUST SET RBN ADJ BK 5 NOTES Choose a desired value by using the RESTART or FEED key Pressing the FEED key one time causes a 1 step cha...

Page 79: ...he centre of a black mark 3 Press the PAUSE key 4 The printer enters the pause mode 5 Press and hold the PAUSE key in the pause state until the following screen appears 6 The sensor type is displayed 7 Select the sensor to be adjusted by using the FEED key 8 Press and hold the PAUSE key until more than 1 5 labels tags have been issued The media will continue to be fed until the PAUSE key is releas...

Page 80: ...ted by the Print Head Thermistor and the Ambient Thermistor are displayed 2 Black Mark Sensor Status Display Voltage being detected by the Black Mark Sensor is displayed 3 Black Mark Sensor Adjustment Using the media actually used a media level voltage is stored 4 Feed Gap Sensor Status Display Voltage being detected by the Feed Gap Sensor is displayed 5 Feed Gap Sensor Adjustment Using the media ...

Page 81: ...ut 3 seconds aligning a blank part of print area with the Feed Gap Sensor 3 When storing a media level voltage is completed an asterisk is displayed on the right side of a voltage Press the PAUSE key 4 The display changes as shown on the left NOTES 1 When measuring a voltage of a blank area be careful not to align a pre print with the sensor by mistake 2 Confirm that there is at least 0 7V differe...

Page 82: ...Sensor are displayed 3 Press and hold the RESTART or FEED key for about 3 seconds 4 When storing a no media level voltage is completed an asterisk is displayed on the right side of a voltage Press the PAUSE key 5 The message returns to 5 SENSOR ADJ Manual Threshold Setting Then set the calculated threshold voltage in the Parameter Fine Adjustment mode 1 While 5 SENSOR ADJ is displayed press the FE...

Page 83: ...check for a proper operation issue the pre printed media in online If an error still occurs even after a manual threshold setting change the threshold voltage a little and retry NOTE Pressing the FEED key one time causes a 0 1V change up to 0 0V Pressing the RESTART key one time causes a 0 1V change up to 4 0V Black Mark Sensor Feed Gap Sensor RESTART FEED THRESHOLD R 4 0V THRESHOLD R 3 9V THRESHO...

Page 84: ...32 characters can be displayed on two lines There are three LED lights on the operation panel LED Illuminates when Flashes when POWER The printer is turned on ON LINE The printer is ready to print The printer is communicating with your computer ERROR Any error occurs with the printer The ribbon is nearly over See NOTE There are three keys on the operation panel PAUSE Used to stop printing temporar...

Page 85: ...n clears the print data sent from the computer to the printer and returns the printer to an idle condition 1 The printer is turned on standing by or printing 2 To stop printing or clear the data sent from the computer press the PAUSE key The printer stops printing 3 Press and hold the RESTART key for 3 seconds or longer 4 Press the PAUSE key The data sent from the computer will be cleared and the ...

Page 86: ...e print head with a hard object like a watch or a ring Since the print head element can be easily damaged by shock please treat it carefully by not hitting a hard object against it WARNING 1 Be sure to disconnect the power cord before performing maintenance Failure to do this may cause an electric shock 2 To avoid injury be careful not to pinch your fingers while opening or closing the cover and p...

Page 87: ...oft cloth Wipe the covers and panels with a dry soft cloth or a cloth slightly moistened with mild detergent solution CAUTION 1 DO NOT POUR WATER directly onto the printer 2 DO NOT APPLY cleaner or detergent directly onto any cover or panel 3 NEVER USE THINNER OR OTHER VOLATILE SOLVENT on the plastic covers 4 DO NOT clean the panel covers or the supply window with alcohol as it may cause them to d...

Page 88: ... two screws to remove the Cutter Cover 2 Remove the Plastic Head Screw to detach the Media Guide 3 Remove the jammed paper 4 Clean the Cutter with a soft cloth slightly moistened with alcohol 5 Reassemble the Cutter Module in the reverse order of removal Screw Media Guide Swing Cutter Cutter Unit Fixed Cutter Cutter Cover Plastic Head Screw WARNING 1 Be sure to turn the power off before cleaning t...

Page 89: ...d the print job 3 The Black Mark Sensor is not correctly aligned with the Black Mark on the media 3 Adjust the sensor position Then press the RESTART key Section 2 4 4 Size of the loaded media is different from the programmed size 4 Replace the loaded media with one that matches the programmed size then press the RESTART key or turn the printer off and then on select a programmed size that matches...

Page 90: ...t In Rewinder Unit Then press the RESTART key EXCESS HEAD TEMP The Print Head has overheated Turn off the printer and allow it to cool down about 3 minutes If this does not solve the problem call a TOSHIBA TEC authorised service representative HEAD ERROR There is a problem with the Print Head Replace the Print Head POWER FAILURE A momentary power failure has occurred Check the power source which s...

Page 91: ...blems that may occur when using the printer and their causes and solutions Possible Problems Causes Solutions 1 The Power Cord is disconnected 1 Plug in the Power Cord 2 The AC outlet is not functioning correctly 2 Test with a power cord from another electric appliance The printer will not turn on 3 The fuse has blown or the circuit breaker has tripped 3 Check the fuse or breaker 1 The media is no...

Page 92: ...int Head Cleaner or a cotton swab slightly moistened with ethyl alcohol The cutter does not cut 1 The Cutter Cover is not attached properly 2 The media is jammed in the Cutter 3 The cutter blade is dirty 1 Attach the Cutter Cover properly 2 Remove the jammed paper Section 4 1 3 3 Clean the cutter blade Section 4 1 3 1 Refer to Section 7 1 Media and change the label The Strip Module does not remove...

Page 93: ...Paper jams in the Cutter Unit can be caused by wear or residual glue from label stock on the cutter Do not use non specified media in the cutter CAUTION When removing the jammed media be careful not to damage the print head with a hard object like a watch or a ring Since the print head element can be easily damaged by shock please treat it carefully by not hitting a hard object against it CAUTION ...

Page 94: ...ut voltage AC100 240V 50 60 Hz 10 During a print job 100V 3 0 A 144 W maximum 240V 1 3 A 142 W maximum Power consumption During standby 100V 0 19 A 13 W maximum 240V 0 17 A 21 W maximum Resolution 12 dots mm 306 dpi Printing method Thermal transfer or Thermal direct Printing speed 76 2 mm sec 3 inches sec 127 0 mm sec 5 inches sec For details refer to Section 7 1 1 203 2 mm sec 8 inches sec Availa...

Page 95: ...Code Available font Times Roman 6 sizes Helvetica 6 sizes Presentation 1 size Letter Gothic 1 size Prestige Elite 2 sizes Courier 2 sizes OCR 2 types Gothic 1 size Outline font 4 types Price font 3 types Rotations 0 90 180 270 Standard interface Serial interface RS 232C Parallel interface Centronics Expansion I O interface Optional interface PCMCIA interface B 9700 PCM QM R USB interface B 9700 US...

Page 96: ... Tag 10 0 1500 0 3 sec 5 sec 30 0 1500 0 8 sec 38 0 1500 0 25 4 1500 0 d Label length 8 0 1498 0 23 4 1498 0 25 0 1494 0 25 0 1494 0 1 e Width including backing paper See NOTE 5 30 0 140 0 50 0 140 0 30 0 112 0 30 0 140 0 f Label width See NOTE 5 27 0 137 0 47 0 137 0 27 0 109 0 27 0 137 0 g Gap length 2 0 20 0 6 0 20 0 h Black mark length Tag paper 2 0 10 0 i Effective print width 10 0 128 0 Labe...

Page 97: ...printer can feed and print without stopping between labels 5 There are restrictions in use of the media which is narrower than 50 mm For details refer to TOSHIBA TEC service representative 6 The ratio of a label length to a gap length must be a minimum of 3 to 1 3 1 7 When using a label stock in cut mode be sure to cut the gaps Cutting labels will cause the glue to stick to the cutter which may af...

Page 98: ...ensor is movable within this range 6 0 mm 140 mm Max media width 128 0 mm 0 2 Head Effective Print Range Out of print range Out of print range 6 0 mm NOTES 1 Be sure not to print on the 1 5 mm wide area from the media edges shaded area in the above figure Printing this area may cause ribbon wrinkles resulting in a poor print quality of the guaranteed print area 2 The centre of media is positioned ...

Page 99: ... when they are used 3 Roll type RFID Supplies When RFID supplies are to be rolled roll hardness must be concerned Although it depends on the type of glue tag and backing paper RFID tag embedded labels tend to stay rolled Especially when they are wound outside a paper jam error may occur Unless otherwise specified it is recommended that the RFID tag embedded labels be wound inside 4 Sensor When the...

Page 100: ...nd backing paper For some RFID supplies used a strip issue may not be performed properly 11 Caution for Minimum Label Pitch Length When media of which label pitch length is short is used data may be written on an RFID tag next to the target RFID tag As the location where data is to be written differs among RFID tag types a check must be performed to make sure that the data is written on the target...

Page 101: ... Plastic films Synthetic film Polypropylene etc This water proof and solvent resistant material has high physical strength and low temperature resistance but poor heat resistance dependant upon material This material can be used for labels stuck to recyclable containers so it can be recycled in the same process PET film This water proof and solvent resistant material has high physical strength and...

Page 102: ...des as this might flatten that side causing erratic media advance and poor print quality Store the media in plastic bags and always reseal after opening Unprotected media can get dirty and the extra abrasion from the dust and dirt particles will shorten the print head life Store the media and ribbon in a cool dry place Avoid areas where they would be exposed to direct sunlight high temperature hig...

Page 103: ...6 CUTTER ERROR z A problem has occurred with the cutter module Yes Yes 7 NO PAPER z The media has run out or the media is not loaded properly Yes Yes 8 NO RIBBON z The ribbon has run out Yes Yes 9 HEAD OPEN z Feed or printing was attempted with the print head block open Yes Yes 10 HEAD ERROR z There is a problem with the print head Yes Yes 11 EXCESS HEAD TEMP z The print head is overheated No Yes ...

Page 104: ...the area of 80000000H to FFFFFFFFH in the logic space in user mode e An undefined instruction in an area other than a delay slot was decoded f An undefined instruction in a delay slot was decoded g An instruction to rewrite a delay slot was decoded No No 23 100BASE LAN INITIALIZING z z 100 Base LAN Board is being initialized 24 RFID WRITE ERROR z The printer did not succeed in writing data onto an...

Page 105: ...rror The following message appears Example 2 ESC XR 0200 0300 0450 1200 1 LF NUL Command error The following message appears Example 3 ESC PC001 0A00 0300 2 2 A 00 B LF NUL Command error The following message appears When the error command is shown 3FH appears for codes other than codes 20H to 7FH and A0H to DFH For details please refer to the B SX4T SX5T Series External Equipment Interface Specif...

Page 106: ...ck PtrClk PeriphClk Busy PtrBusy PeriphAck Perror AckDataReq NAckReverse Select Xflag Xflag nAutoFd HostBusy HostAck nInit nInit nReverseRequest nFault nDataAvail nPeriphRequest nSelectIn IEEE1284Active IEEE1284Active NOTE To prevent radiation and reception of electrical noise the interface cables must meet the following requirements In case of a parallel interface cable or serial interface cable ...

Page 107: ...GND PIN2 TWISTED PAIR GND PIN2 21 TWISTED PAIR GND PIN3 TWISTED PAIR GND PIN3 TWISTED PAIR GND PIN3 22 TWISTED PAIR GND PIN4 TWISTED PAIR GND PIN4 TWISTED PAIR GND PIN4 23 TWISTED PAIR GND PIN5 TWISTED PAIR GND PIN5 TWISTED PAIR GND PIN5 24 TWISTED PAIR GND PIN6 TWISTED PAIR GND PIN6 TWISTED PAIR GND PIN6 25 TWISTED PAIR GND PIN7 TWISTED PAIR GND PIN7 TWISTED PAIR GND PIN7 26 TWISTED PAIR GND PIN8...

Page 108: ...nication Data input code ASCII code European character 8 bit code graphic 8 bit code JIS8 code Shift JIS Kanji code JIS Kanji code Receive buffer 6M byte Connector Pin No Signal 1 FG 2 RD Received Data 3 TD Transmit Data 4 CTS Clear to Send 5 RTS Request to Send 6 DTR Data Terminal Ready 7 SG Signal Ground 20 DSR Data Set Ready USB interface Option B 9700 USB QM R Physical Layer Conforming to V1 1...

Page 109: ...a Chip type diversity antenna Parameter setting via HTTP Default IP address 192 168 10 21 Default subnet mask 255 255 255 0 NOTES 1 For IP address setting refer to the B SX4T SX5T Series Key Operation Specification stored in the CD ROM 2 When a generally used twisted pair Ethernet TPE or UTP cable is used a communication error may occur depending on your operating environment In such case you may ...

Page 110: ...cuit Output Circuit Operating environment Temperature 0 to 40 C Humidity 20 to 90 No Condensation Pin Signal I O Function Pin Signal I O Function 1 IN0 Input FEED 13 OUT6 Output 2 IN1 Input PRINT 14 N C 3 IN2 Input PAUSE 15 COM1 Common Power 4 IN3 Input 16 N C 5 IN4 Input 17 N C 6 IN5 Input 18 N C 7 OUT0 Output FEED 19 N C 8 OUT1 Output PRINT 20 N C 9 OUT2 Output PAUSE 21 COM2 Common Ground 10 OUT...

Page 111: ...Output 500 mW Available RFID tag EPC Class 0 1 ISO018000 6B B 9704 RFID H1 QM Module TagSys MEDIOS002 Not included in an optional kit Frequency 13 56 MHz Output 200 mW Available RFID tag TagSys C210 C220 C240 I Code Tag it ISO15693 PCMCIA Interface Option B 9700 PCM QM R The PCMCIA Interface board allows use of the ATA card or flash memory card when connected to the CPU PC board Conforming to PCMC...

Page 112: ... METI UK BSI Denmark DEMKO Netherlands KEMA U S A UL Finland FEI Norway NEMKO Europe HAR France UTE Spain AEE Power Cord Instruction 1 For use with 100 125 Vac mains power supply please select a power cord rated Min 125V 10A 2 For use with 200 240 Vac mains power supply please select a power cord rated Min 250V 3 Please select a power cord with the length of 4 5m or less Country Region North Ameri...

Page 113: ...APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1 33059 APPENDIX 4 PRINT SAMPLES EA4 1 APPENDIX 4 PRINT SAMPLES Font ...

Page 114: ...T SAMPLES EA4 2 APPENDIX 4 PRINT SAMPLES Cont Bar codes JAN8 EAN8 MSI Interleaved 2 of 5 CODE39 Standard NW7 JAN13 EAN13 UPC E EAN13 2 digits EAN13 5 digits CODE128 CODE39 Full ASCII CODE93 UPC E 2 digits UPC E 5 digits EAN8 2 digits EAN8 5 digits UPC A UPC A 2 digits ...

Page 115: ...PPENDIX 4 PRINT SAMPLES Cont UPC A 5 digits UCC EAN128 Industrial 2 of 5 POSTNET Customer bar code Customer bar code of high priority KIX Code RM4SCC RSS 14 RSS 14 Stacked RSS 14 Stacked Omnidirectional RSS Limited RSS Expanded Data Matrix PDF417 QR code Micro PDF417 MaxiCode CP Code ...

Page 116: ...very media or to cut after a set number of media have been printed Cutter module A device used to cut the media DPI Dot Per Inch The unit used to express print density Expansion I O interface An interface circuit that may be installed into printer to allow the printer to be connected to an external device such as a wrapping machine and to receive feed print start and pause signals from the externa...

Page 117: ... RFID tag is a microchip attached to an antenna The microchip holds data and the antenna enables the tag to send and receive data Ribbon An inked film used to transfer an image onto the media In the thermal transfer printing it is heated by the thermal print head causing an image to be transferred onto the media Strip mode A device used to remove labels from the backing paper Supply Media and ribb...

Page 118: ... I Input voltage 6 1 Interface 2 12 6 2 A2 1 Issue mode 2 7 2 55 6 1 J Jammed media 5 5 L Label 2 4 7 1 7 2 A5 1 LAN interface 1 1 1 5 2 12 6 2 LCD language 2 20 LCD message display 1 3 1 4 2 15 3 1 6 1 M Media 7 1 7 7 A5 1 Media pitch 7 1 Media sensor 2 6 O ON LINE LED 1 4 3 1 A1 1 Operation Panel 1 3 1 4 3 1 P Parallel interface 1 3 2 12 6 2 A2 2 PCMCIA card 1 5 2 14 PCMCIA interface 1 1 1 5 2 1...

Page 119: ...erface 1 3 2 12 6 2 A2 4 Strip mode 2 7 7 1 A5 2 T Tag 2 4 7 1 A5 2 Thermal direct 2 63 6 1 A5 2 Thermal transfer 2 63 6 1 A5 2 Transmissive sensor 7 2 U USB interface 1 3 1 5 2 12 6 2 A2 3 A5 2 W Web printer 2 26 Wireless LAN 1 1 1 3 1 5 2 12 6 2 A2 5 ...

Page 120: ...M EO1 33059 ...