User’s Manual
8-6
Troubleshooting
Keyboard
Keyboard problems can be caused by the setup and configuration of the
computer - please refer to Chapter 5,
for further information.
Internal display panel
Apparent computer's display panel problems may be related to the
computer's setup and configuration - please refer to Chapter 7,
,
for further information.
Problem
Procedure
Output to screen is
garbled
Please refer to your software's documentation to
ensure that it is not remapping the keyboard in
any way (remapping involves changing or
reassigning the function of each key).
If you are still unable to use the keyboard, you
should contact your reseller, dealer or service
provider.
Problem
Procedure
Markings appear on the
computer's display
panel.
These marks may have come from contact with
fingers. You should try to remove the marks by
gently wiping the display panel with a clean dry
cloth or, if this fails, with a good quality LCD
screen cleaner. In this latter instance you should
always follow the instructions with the screen
cleaner and always ensure you let the display
panel dry properly before closing it.
Problems above remain
unresolved or other
problems occur
You should initially refer to the documentation
supplied with you software to determine if it is
this that is causing the problems. Alternatively
you may wish to run the TOSHIBA PC
Diagnostic Tool to check the general operation
of the computer.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.