1.TROUBLESHOOTING FOR THE HARDWARE
60 Clearing a Paper Misfeed
Misfeed when making copies or prints (using the bypass tray)
1
Clear the paper misfeed following the guidance shown on the touch panel. Then close all the
covers.
2
Press [Delete] when “Select handling method of suspended print job.” appears.
The print job is canceled.
When Job Skip Control is enabled, [Skip] is displayed. If [Skip] is selected, the print job remains paused. For
details of Job Skip Control, see the reference below:
User Functions - SETTING ITEMS (Admin) - General - Setting the job control
If you do not want to delete the print job
To restart the job without canceling it, replace the paper on the bypass tray with that corresponding to the size
set in the equipment after the paper misfeed is cleared. After that, press [Resume] in Step 2. The print job can be
resumed. In this case, it is not necessary to follow step 3 and later.
3
Place the paper on the bypass tray and set the paper size.
4
Try copying or printing again.
Misfeed when printing from the Fax
1
Pull out the drawer in which paper misfeeds occurred and remove all the paper from it.
If such paper misfeeds occur although [Auto (mm)] or [Auto (inch)] has been selected as the paper size, this is
caused by the incorrect size detection of the paper placed in the drawer. In this case, do not remove the paper
and proceed to step 3.