2-94
Service Manual
5060-XXX
Paper Jam 202
Paper jam is detected at the fuser assembly.
Error Code 930
This type of problem with the fuser circuits is usually associated with the zero crossover
signal from the LVPS not working correctly.
Step
Action and Questions
Yes
No
1
Paper Jam at the Exit of the Fuser Assembly - Check to see
if the paper is jammed after the Fuser Exit Sensor.
Did the paper jam at the exit of the Fuser Assembly?
Go to step 2
Go to the
“2XX Paper
Jam
Message
Table” on
page 2-22
2
Fuser Assembly Check - Remove the fuser assembly and
look for any signs broken parts or damage to the fuser that
might cause the paper to jam at the exit of the fuser
assembly.
Were any broken parts or damage found to the fuser
assembly?
Replace the
“Fuser
Assembly” on
page 4-16
Go to the
“Paper Path
Service
Check” on
page 2-105
Step
Action and Questions
Yes
No
1
LVPS Cable - Check the LVPS cable to J10 on the Engine
Board to make sure it is seated correctly. Go to
“Engine
Board” on page 5-1
.
Is the cable seated correctly?
Go to step 2
Install the
cable correctly
2
Voltage Checks - Disconnect J10 from the Engine Board
assembly. Go to
“Engine Board” on page 5-1
. Check the
voltage at J10-10, on the cable. It measures approximately
+3.7 V dc.
Is the voltage correct?
Go to step 3
Replace the
following
FRUs in order:
1.
“LVPS” on
page 4-14
2.
“Engine
Board” on
page 4-14
3
Is Error Code 930 still displayed?
Replace the
“LVPS” on
page 4-14
Problem
Solved
Summary of Contents for e-STUDIO 20CP
Page 2: ...COLORPRINTER e STUDIO20CP ...
Page 3: ... ii ...
Page 5: ......
Page 19: ...xvi Service Manual 5060 XXX ...
Page 37: ...1 18 Service Manual 5060 XXX ...
Page 161: ...2 124 Service Manual 5060 XXX ...
Page 200: ...Repair Information 4 15 5060 XXX 4 Remove the right rear cover screw type 121 on page 4 4 A ...
Page 246: ...Connector Locations 5 17 5060 XXX RIP Board ...
Page 254: ...Connector Locations 5 25 5060 XXX HVPS Board ...
Page 256: ...Connector Locations 5 27 5060 XXX HVPS Developer Board ...
Page 257: ...5 28 Service Manual 5060 XXX ...
Page 261: ...7 2 Service Manual 5060 XXX Assembly 1 Covers ...
Page 263: ...7 4 Service Manual 5060 XXX Assembly 1 1 Covers ...
Page 269: ...7 10 Service Manual 5060 XXX Assembly 5 Paper Feed Output Redrive ...
Page 271: ...7 12 Service Manual 5060 XXX Assembly 6 Multipurpose Feeder MPF ...
Page 273: ...7 14 Service Manual 5060 XXX Assembly 7 500 Sheet Integrated Tray ...
Page 277: ...7 18 Service Manual 5060 XXX Assembly 9 1 ITU Assembly ...
Page 279: ...7 20 Service Manual 5060 XXX Assembly 10 Cartridge Contact Assembly ...
Page 281: ...7 22 Service Manual 5060 XXX Assembly 11 Electronics ...
Page 283: ...7 24 Service Manual 5060 XXX Assembly 11 1 Electronics ...
Page 291: ...7 32 Service Manual 5060 XXX Assembly 12 Output Expander ...
Page 293: ...7 34 Service Manual 5060 XXX Assembly 12 1 Output Expander ...
Page 295: ...7 36 Service Manual 5060 XXX Assembly 13 5 Bin Mailbox ...
Page 297: ...7 38 Service Manual 5060 XXX Assembly 13 1 5 Bin Mailbox ...
Page 299: ...7 40 Service Manual 5060 XXX Assembly 14 500 Sheet Tray Option ...
Page 301: ...7 42 Service Manual 5060 XXX Assembly 14 1 500 Sheet Tray Option ...
Page 303: ...7 44 Service Manual 5060 XXX Assembly 15 Duplex Unit ...
Page 305: ...7 46 Service Manual 5060 XXX Assembly 15 1 Duplex Unit ...
Page 307: ...7 48 Service Manual 5060 XXX Assembly 16 HCIT ...
Page 309: ...7 50 Service Manual 5060 XXX Assembly 16 1 HCIT ...
Page 323: ...I 8 Service Manual 5060 XXX ...