Diagnostic Information
2-97
5060-XXX
Tray 1 Paper Size Sensing Service Check
The printer does not sense the size of the media installed in Tray 1.
Note: If there is a problem when installing Tray 1, Tray 1 is difficult to remove or does not
stay locked in position, go to
“Tray 1 Service Check” on page 2-98
.
6
Check continuity of the PSD cable.
Note: The PSD cable has one connector on one end, RIP
Board, and two connectors on the other end, Cyan PSD
Board and Yellow PSD Board.
Is there continuity?
Replace the
“PSD Sensor
Assembly” on
page 4-35
. If
this does not
correct the
problem,
replace the
“RIP Board”
on page 4-10
.
Whenever the
the PSD
assembly is
replaced it is
necessary to
perform all
“Printhead
Adjustments”
on page 4-1
.
Replace the
PSD cable for
the Cyan and
Yellow PSD
Assemblies
Step
Action and Questions
Yes
No
1
Check to make sure Tray 1 is installed and seated correctly
in the printer.
Is the tray correctly installed in the printer?
Go to step 2
Install Tray 1
correctly. If
there is still a
problem, go to
“Tray 1
Service
Check” on
page 2-98
2
Is another 500 Sheet Tray available?
Go to step 3
Go to step 4
3
Try another 500 Sheet Tray in place of the internal Tray 1
paper tray.
Does this fix the problem?
Go to step 4
Go to step 7
4
Check the following parts in Tray 1 for any signs of broken
parts, especially the teeth on the Back Restraint.
Is the Back Restraint broken or any of the teeth broken or
missing?
Replace the
Back Restraint
Go to step 5
Step
Action and Questions
Yes
No
Summary of Contents for e-STUDIO 20CP
Page 2: ...COLORPRINTER e STUDIO20CP ...
Page 3: ... ii ...
Page 5: ......
Page 19: ...xvi Service Manual 5060 XXX ...
Page 37: ...1 18 Service Manual 5060 XXX ...
Page 161: ...2 124 Service Manual 5060 XXX ...
Page 200: ...Repair Information 4 15 5060 XXX 4 Remove the right rear cover screw type 121 on page 4 4 A ...
Page 246: ...Connector Locations 5 17 5060 XXX RIP Board ...
Page 254: ...Connector Locations 5 25 5060 XXX HVPS Board ...
Page 256: ...Connector Locations 5 27 5060 XXX HVPS Developer Board ...
Page 257: ...5 28 Service Manual 5060 XXX ...
Page 261: ...7 2 Service Manual 5060 XXX Assembly 1 Covers ...
Page 263: ...7 4 Service Manual 5060 XXX Assembly 1 1 Covers ...
Page 269: ...7 10 Service Manual 5060 XXX Assembly 5 Paper Feed Output Redrive ...
Page 271: ...7 12 Service Manual 5060 XXX Assembly 6 Multipurpose Feeder MPF ...
Page 273: ...7 14 Service Manual 5060 XXX Assembly 7 500 Sheet Integrated Tray ...
Page 277: ...7 18 Service Manual 5060 XXX Assembly 9 1 ITU Assembly ...
Page 279: ...7 20 Service Manual 5060 XXX Assembly 10 Cartridge Contact Assembly ...
Page 281: ...7 22 Service Manual 5060 XXX Assembly 11 Electronics ...
Page 283: ...7 24 Service Manual 5060 XXX Assembly 11 1 Electronics ...
Page 291: ...7 32 Service Manual 5060 XXX Assembly 12 Output Expander ...
Page 293: ...7 34 Service Manual 5060 XXX Assembly 12 1 Output Expander ...
Page 295: ...7 36 Service Manual 5060 XXX Assembly 13 5 Bin Mailbox ...
Page 297: ...7 38 Service Manual 5060 XXX Assembly 13 1 5 Bin Mailbox ...
Page 299: ...7 40 Service Manual 5060 XXX Assembly 14 500 Sheet Tray Option ...
Page 301: ...7 42 Service Manual 5060 XXX Assembly 14 1 500 Sheet Tray Option ...
Page 303: ...7 44 Service Manual 5060 XXX Assembly 15 Duplex Unit ...
Page 305: ...7 46 Service Manual 5060 XXX Assembly 15 1 Duplex Unit ...
Page 307: ...7 48 Service Manual 5060 XXX Assembly 16 HCIT ...
Page 309: ...7 50 Service Manual 5060 XXX Assembly 16 1 HCIT ...
Page 323: ...I 8 Service Manual 5060 XXX ...