Diagnostic Information
2-107
5060-XXX
202 Paper Jam Displayed - Unable to clear the message from the
display
Close Door/HVPS/Printhead Interlock Switch Service
Check
Note: There are two separate cables that contain two microswitches and a cable. These
cable/switches provide separate interlocks for the Printhead and HVPS. One switch in
each cable is mounted in the Front Access Door Support and the other switch in each
cable is mounted on the ITU Light Shield Assembly. The HVPS/Cover Open cable is
connected to J86 on the Engine board and the Printhead/Cover Open cable is connected
to J12 on the RIP board.
POR incomplete, Close Door constantly displays
This symptom is usually associated with the lower switch mounted on the Front Access
Door Support and with the switch mounted in the ITU Light Shield.
Note: When the printer is left powered on for some time with this symptom displayed the
printer may then display a 902 Service Error.
Step
Action and Questions
Yes
No
1
Check the Vacuum Transport for correct operation.
Is the Vacuum Transport operating correctly?
Go to step 2
Replace the
Vacuum
Transport
Assembly
2
Does the media jam at the entry to the fuser assembly.
Go to step 3
Go to Step 4
3
Check the fuser drive assembly for correct operation.
Is the fuser drive assembly operating correctly?
Replace the
“Fuser
Assembly” on
page 4-16
Replace the
“Fuser
Assembly”
on page 4-16
4
Does the media jam inside the fuser assembly?
Replace the
“Fuser
Assembly” on
page 4-16
Go to step 5
5
Is the media jamming in the Redrive Assembly?
Go to step 6
Replace the
“Fuser
Assembly”
on page 4-16
6
Check the Redrive assembly for correct operation.
Is the Redrive assembly operating correctly?
Call your next
level support
Go to step 7
7
Check the Redrive Belt.
Is the redrive Belt driving the Redrive assembly?
Replace the
“Redrive
Assembly” on
page 4-36
Call your next
level support
Summary of Contents for e-STUDIO 20CP
Page 2: ...COLORPRINTER e STUDIO20CP ...
Page 3: ... ii ...
Page 5: ......
Page 19: ...xvi Service Manual 5060 XXX ...
Page 37: ...1 18 Service Manual 5060 XXX ...
Page 161: ...2 124 Service Manual 5060 XXX ...
Page 200: ...Repair Information 4 15 5060 XXX 4 Remove the right rear cover screw type 121 on page 4 4 A ...
Page 246: ...Connector Locations 5 17 5060 XXX RIP Board ...
Page 254: ...Connector Locations 5 25 5060 XXX HVPS Board ...
Page 256: ...Connector Locations 5 27 5060 XXX HVPS Developer Board ...
Page 257: ...5 28 Service Manual 5060 XXX ...
Page 261: ...7 2 Service Manual 5060 XXX Assembly 1 Covers ...
Page 263: ...7 4 Service Manual 5060 XXX Assembly 1 1 Covers ...
Page 269: ...7 10 Service Manual 5060 XXX Assembly 5 Paper Feed Output Redrive ...
Page 271: ...7 12 Service Manual 5060 XXX Assembly 6 Multipurpose Feeder MPF ...
Page 273: ...7 14 Service Manual 5060 XXX Assembly 7 500 Sheet Integrated Tray ...
Page 277: ...7 18 Service Manual 5060 XXX Assembly 9 1 ITU Assembly ...
Page 279: ...7 20 Service Manual 5060 XXX Assembly 10 Cartridge Contact Assembly ...
Page 281: ...7 22 Service Manual 5060 XXX Assembly 11 Electronics ...
Page 283: ...7 24 Service Manual 5060 XXX Assembly 11 1 Electronics ...
Page 291: ...7 32 Service Manual 5060 XXX Assembly 12 Output Expander ...
Page 293: ...7 34 Service Manual 5060 XXX Assembly 12 1 Output Expander ...
Page 295: ...7 36 Service Manual 5060 XXX Assembly 13 5 Bin Mailbox ...
Page 297: ...7 38 Service Manual 5060 XXX Assembly 13 1 5 Bin Mailbox ...
Page 299: ...7 40 Service Manual 5060 XXX Assembly 14 500 Sheet Tray Option ...
Page 301: ...7 42 Service Manual 5060 XXX Assembly 14 1 500 Sheet Tray Option ...
Page 303: ...7 44 Service Manual 5060 XXX Assembly 15 Duplex Unit ...
Page 305: ...7 46 Service Manual 5060 XXX Assembly 15 1 Duplex Unit ...
Page 307: ...7 48 Service Manual 5060 XXX Assembly 16 HCIT ...
Page 309: ...7 50 Service Manual 5060 XXX Assembly 16 1 HCIT ...
Page 323: ...I 8 Service Manual 5060 XXX ...