Diagnostic Information
2-121
5060-XXX
The HCIT 2000 Sheet Option does not recognize the size paper
selected.
6
Check the AC cable from the HCIT AC inlet to the LVPS.
Are the cables good?
Determine
where the AC
Line voltage is
being lost to
the HCIT.
Repair as
necessary.
Replace the
cables
Step
Action and Questions
Yes
No
1
Check to make sure that media loaded in the tray meets
specifications.
Is the media loaded properly and meet specifications?
Go to step 2
Load the
media
properly or
inform the
customer that
the media
does not meet
specifications
2
Check the Paper Tray Guide for correct installation.
Is the Paper Tray Guide installed correctly for the selected
paper size.
Go to step 3
Reinstall the
guide if
installed
incorrectly
3
Paper Size Sensor Cable - Check for correct installation of
the Paper Size Sensor Cable to the HCIT System Board at
CN7.
Is the cable installed correctly?
Go to step 4
Install the
cable
correctly.
4
Check for loose or broken, loose or missing paper size
sensor flag spring.
Is a sensor flag spring broken, loose or missing?
Reconnect the
spring if it is
loose. Replace
the spring if
broken or
missing.
Go to step 5
5
Check the paper size sensor flag for any signs of sticking or
broken parts.
Is the paper size sensor flag sticking or broken?
Replace the
Paper Size
Flag
Go to step 6
6
Check continuity of the sensor cable.
Do you measure continuity?
Replace the
sensor. If this
does not fix the
problem,
replace the
HCIT System
Board.
Replace the
sensor cable
Step
Action and Questions
Yes
No
Summary of Contents for e-STUDIO 20CP
Page 2: ...COLORPRINTER e STUDIO20CP ...
Page 3: ... ii ...
Page 5: ......
Page 19: ...xvi Service Manual 5060 XXX ...
Page 37: ...1 18 Service Manual 5060 XXX ...
Page 161: ...2 124 Service Manual 5060 XXX ...
Page 200: ...Repair Information 4 15 5060 XXX 4 Remove the right rear cover screw type 121 on page 4 4 A ...
Page 246: ...Connector Locations 5 17 5060 XXX RIP Board ...
Page 254: ...Connector Locations 5 25 5060 XXX HVPS Board ...
Page 256: ...Connector Locations 5 27 5060 XXX HVPS Developer Board ...
Page 257: ...5 28 Service Manual 5060 XXX ...
Page 261: ...7 2 Service Manual 5060 XXX Assembly 1 Covers ...
Page 263: ...7 4 Service Manual 5060 XXX Assembly 1 1 Covers ...
Page 269: ...7 10 Service Manual 5060 XXX Assembly 5 Paper Feed Output Redrive ...
Page 271: ...7 12 Service Manual 5060 XXX Assembly 6 Multipurpose Feeder MPF ...
Page 273: ...7 14 Service Manual 5060 XXX Assembly 7 500 Sheet Integrated Tray ...
Page 277: ...7 18 Service Manual 5060 XXX Assembly 9 1 ITU Assembly ...
Page 279: ...7 20 Service Manual 5060 XXX Assembly 10 Cartridge Contact Assembly ...
Page 281: ...7 22 Service Manual 5060 XXX Assembly 11 Electronics ...
Page 283: ...7 24 Service Manual 5060 XXX Assembly 11 1 Electronics ...
Page 291: ...7 32 Service Manual 5060 XXX Assembly 12 Output Expander ...
Page 293: ...7 34 Service Manual 5060 XXX Assembly 12 1 Output Expander ...
Page 295: ...7 36 Service Manual 5060 XXX Assembly 13 5 Bin Mailbox ...
Page 297: ...7 38 Service Manual 5060 XXX Assembly 13 1 5 Bin Mailbox ...
Page 299: ...7 40 Service Manual 5060 XXX Assembly 14 500 Sheet Tray Option ...
Page 301: ...7 42 Service Manual 5060 XXX Assembly 14 1 500 Sheet Tray Option ...
Page 303: ...7 44 Service Manual 5060 XXX Assembly 15 Duplex Unit ...
Page 305: ...7 46 Service Manual 5060 XXX Assembly 15 1 Duplex Unit ...
Page 307: ...7 48 Service Manual 5060 XXX Assembly 16 HCIT ...
Page 309: ...7 50 Service Manual 5060 XXX Assembly 16 1 HCIT ...
Page 323: ...I 8 Service Manual 5060 XXX ...