Diagnostic Information
2-1
5060-XXX
2. Diagnostic Information
Start
CAUTION: Remove the power cord from the printer or electrical outlet before you
connect or disconnect any cable or electronic board or assembly for personal safety and
to prevent damage to the printer. Disconnect any connections between the printer and
PCs/peripherals. The printer weighs 47.7 kg (105 lb) and requires at least two people to
lift it safely. Make sure your fingers are not under the printer when you lift or set the printer
down.
Use the POR sequence, symptom tables, error code table, sub error code table, system
board LED error code table, 2xx paper jam message table, user attendance message
table, and service checks to determine the corrective action necessary to repair a
malfunctioning printer.
Note: There may be printer error messages that are not contained in this service
manual. Call your next level support for assistance.
•
“POR (Power On Reset) Sequence” on page 2-1
•
“Symptom Table - Base Printer” on page 2-2
•
“Symptom Table - 500 Sheet Drawer Option” on page 2-4
•
“Symptom Table - HCIT 2000 Sheet Option” on page 2-4
•
“Symptom Table - Output Expander Option” on page 2-5
•
“Symptom Table - 5-Bin Mailbox Option” on page 2-5
•
“Error Code Table” on page 2-6
•
“Sub Error Code Table” on page 2-18
•
“HCIT System Board LED Error Code Table” on page 2-21
•
“2XX Paper Jam Message Table” on page 2-22
•
“User Attendance Message Table” on page 2-26
•
“Service Checks” on page 2-46
POR (Power On Reset) Sequence
The following is an example of the events that occur during the POR sequence for the
base machine with no paper handling options installed.
1.
Power the machine On.
2.
+5V LED (Power ON) on the engine board comes on.
3.
Front Panel LED comes On solid.
4.
All diamonds appear on the display.
5.
While code is being loaded into DRAM, dots scroll across the display.
6.
The following is an example of the screen that displays after the code is loaded.
96MB 350MHZ
96MB = Amount of Memory 350Mhz = Processor Speed
7.
Performing Self Test is displayed.
Summary of Contents for e-STUDIO 20CP
Page 2: ...COLORPRINTER e STUDIO20CP ...
Page 3: ... ii ...
Page 5: ......
Page 19: ...xvi Service Manual 5060 XXX ...
Page 37: ...1 18 Service Manual 5060 XXX ...
Page 161: ...2 124 Service Manual 5060 XXX ...
Page 200: ...Repair Information 4 15 5060 XXX 4 Remove the right rear cover screw type 121 on page 4 4 A ...
Page 246: ...Connector Locations 5 17 5060 XXX RIP Board ...
Page 254: ...Connector Locations 5 25 5060 XXX HVPS Board ...
Page 256: ...Connector Locations 5 27 5060 XXX HVPS Developer Board ...
Page 257: ...5 28 Service Manual 5060 XXX ...
Page 261: ...7 2 Service Manual 5060 XXX Assembly 1 Covers ...
Page 263: ...7 4 Service Manual 5060 XXX Assembly 1 1 Covers ...
Page 269: ...7 10 Service Manual 5060 XXX Assembly 5 Paper Feed Output Redrive ...
Page 271: ...7 12 Service Manual 5060 XXX Assembly 6 Multipurpose Feeder MPF ...
Page 273: ...7 14 Service Manual 5060 XXX Assembly 7 500 Sheet Integrated Tray ...
Page 277: ...7 18 Service Manual 5060 XXX Assembly 9 1 ITU Assembly ...
Page 279: ...7 20 Service Manual 5060 XXX Assembly 10 Cartridge Contact Assembly ...
Page 281: ...7 22 Service Manual 5060 XXX Assembly 11 Electronics ...
Page 283: ...7 24 Service Manual 5060 XXX Assembly 11 1 Electronics ...
Page 291: ...7 32 Service Manual 5060 XXX Assembly 12 Output Expander ...
Page 293: ...7 34 Service Manual 5060 XXX Assembly 12 1 Output Expander ...
Page 295: ...7 36 Service Manual 5060 XXX Assembly 13 5 Bin Mailbox ...
Page 297: ...7 38 Service Manual 5060 XXX Assembly 13 1 5 Bin Mailbox ...
Page 299: ...7 40 Service Manual 5060 XXX Assembly 14 500 Sheet Tray Option ...
Page 301: ...7 42 Service Manual 5060 XXX Assembly 14 1 500 Sheet Tray Option ...
Page 303: ...7 44 Service Manual 5060 XXX Assembly 15 Duplex Unit ...
Page 305: ...7 46 Service Manual 5060 XXX Assembly 15 1 Duplex Unit ...
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Page 309: ...7 50 Service Manual 5060 XXX Assembly 16 1 HCIT ...
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