2-4
Service Manual
5060-XXX
Symptom Table - 500 Sheet Drawer Option
Symptom Table - HCIT 2000 Sheet Option
Print Quality: Toner smears or rubs off the page
Go to
“Toner smears or rubs off the page with
no error code displayed” on page 2-79
.
Fuser Problem - Fuser Cold
Go to the
“Cold Fuser Service Check” on
page 2-87
.
Fuser Problem - Fuser running too hot
Go to the
“Hot Fuser Service Check” on
page 2-91
.
Fuser Problem - Excessive Fuser Drive Motor
Assembly Noise
Go to
“Excessive Fuser Drive Motor Assembly
Noise” on page 2-92
.
Paper Jams in base printer
Go to the
“Paper Path Service Check” on
page 2-105
.
"Close Door" displays constantly, unable to clear
the message, POR incomplete
Go to
“Cover Open/HV Interlock Switch Service
Check” on page 2-95
.
Symptom
Action
Printer fails to recognize the option is installed
Go to the
“500 Sheet Drawer Option Service
Check” on page 2-109
.
Paper jams in the option tray
Go to the
“500 Sheet Drawer Option Service
Check” on page 2-109
.
Paper fails to pick from the 500 sheet option tray
Go to the
“500 Sheet Drawer Option Service
Check” on page 2-109
.
Paper does not feed from the option to the next
option above
Go to the
“500 Sheet Drawer Option Service
Check” on page 2-109
.
Media fails to pass thru from the lower attached
paper tray option to the next higher mounted option
Go to the
“500 Sheet Drawer Option Service
Check” on page 2-109
.
The option fails to sense the correct paper size
Go to the
“500 Sheet Drawer Option Service
Check” on page 2-109
.
Symptom
Action
The printer fails to recognize the option is installed
Go to the
“HCIT 2000 Sheet Option Service
Check” on page 2-119
.
Problem with the media not feeding from the HCIT
option
Go to the
“HCIT 2000 Sheet Option Service
Check” on page 2-119
.
HCIT does not function. There is no response. The
HCIT is completely inoperative.
Go to the
“HCIT 2000 Sheet Option Service
Check” on page 2-119
.
Symptom
Action
Summary of Contents for e-STUDIO 20CP
Page 2: ...COLORPRINTER e STUDIO20CP ...
Page 3: ... ii ...
Page 5: ......
Page 19: ...xvi Service Manual 5060 XXX ...
Page 37: ...1 18 Service Manual 5060 XXX ...
Page 161: ...2 124 Service Manual 5060 XXX ...
Page 200: ...Repair Information 4 15 5060 XXX 4 Remove the right rear cover screw type 121 on page 4 4 A ...
Page 246: ...Connector Locations 5 17 5060 XXX RIP Board ...
Page 254: ...Connector Locations 5 25 5060 XXX HVPS Board ...
Page 256: ...Connector Locations 5 27 5060 XXX HVPS Developer Board ...
Page 257: ...5 28 Service Manual 5060 XXX ...
Page 261: ...7 2 Service Manual 5060 XXX Assembly 1 Covers ...
Page 263: ...7 4 Service Manual 5060 XXX Assembly 1 1 Covers ...
Page 269: ...7 10 Service Manual 5060 XXX Assembly 5 Paper Feed Output Redrive ...
Page 271: ...7 12 Service Manual 5060 XXX Assembly 6 Multipurpose Feeder MPF ...
Page 273: ...7 14 Service Manual 5060 XXX Assembly 7 500 Sheet Integrated Tray ...
Page 277: ...7 18 Service Manual 5060 XXX Assembly 9 1 ITU Assembly ...
Page 279: ...7 20 Service Manual 5060 XXX Assembly 10 Cartridge Contact Assembly ...
Page 281: ...7 22 Service Manual 5060 XXX Assembly 11 Electronics ...
Page 283: ...7 24 Service Manual 5060 XXX Assembly 11 1 Electronics ...
Page 291: ...7 32 Service Manual 5060 XXX Assembly 12 Output Expander ...
Page 293: ...7 34 Service Manual 5060 XXX Assembly 12 1 Output Expander ...
Page 295: ...7 36 Service Manual 5060 XXX Assembly 13 5 Bin Mailbox ...
Page 297: ...7 38 Service Manual 5060 XXX Assembly 13 1 5 Bin Mailbox ...
Page 299: ...7 40 Service Manual 5060 XXX Assembly 14 500 Sheet Tray Option ...
Page 301: ...7 42 Service Manual 5060 XXX Assembly 14 1 500 Sheet Tray Option ...
Page 303: ...7 44 Service Manual 5060 XXX Assembly 15 Duplex Unit ...
Page 305: ...7 46 Service Manual 5060 XXX Assembly 15 1 Duplex Unit ...
Page 307: ...7 48 Service Manual 5060 XXX Assembly 16 HCIT ...
Page 309: ...7 50 Service Manual 5060 XXX Assembly 16 1 HCIT ...
Page 323: ...I 8 Service Manual 5060 XXX ...