Diagnostic Information
2-53
5060-XXX
AC and DC Power Service Check
Before proceeding with this service check remove or disconnect any options that may be
installed. Turn the machine on. If it operates correctly, reattach one option at a time until
the failing option is located.
Note: Before proceeding with this service check turn the printer on and check to see if
the Power ON LED on the Engine board is turned on.
AC Power Service Check
The printer appears to be inoperative when turned on with the Power ON/Status LED Off,
the LCD display is blank, the Fuser lamps do not come on and no motors turn.
Step
Actions and Questions
Yes
No
1
Is the LED turned on?
Go to the
“AC
Power
Service
Check” on
page 2-53
Go to the
“DC
Power
Service
Check” on
page 2-54
Step
Actions and Questions
Yes
No
1
Main AC Power - Check to make sure the printer is
receiving main AC power.
Is the printer receiving AC power?
Go to Step 2
Inform the
customer that
AC power to
the printer is
incorrect.
2
AC Power Check (Wall Outlet) - Check the AC line voltage
at the AC outlet.
Is the AC line voltage correct?
Go to Step 3
Inform the
customer that
the AC line
voltage is
incorrect.
3
AC Power Cord
Is the power cord in good condition and correctly installed?
Go to Step 4
If the cord is in
poor
condition,
replace the
cord.
4
AC Power Check (AC Line Cord) - Check the AC line
voltage at the end of the AC line cord.
Is the AC line voltage correct?
Go to Step 5
Replace the
Line Cord
5
Low Voltage Power Supply - Turn the power off and
Disconnect the LVPS from the RIP and Engine Boards.
Check for +5 V dc on the LVPS cables. Engine Board
+5 V dc: J9-2 and J9-3. RIP Board +5 V dc: J23-13,
J23-14, and J23-15.
Is there approxi5 V dc on any of these connector
pins?
Go to the
“DC
Power
Service
Check” on
page 2-54
Replace the
“LVPS” on
page 4-14
Summary of Contents for e-STUDIO 20CP
Page 2: ...COLORPRINTER e STUDIO20CP ...
Page 3: ... ii ...
Page 5: ......
Page 19: ...xvi Service Manual 5060 XXX ...
Page 37: ...1 18 Service Manual 5060 XXX ...
Page 161: ...2 124 Service Manual 5060 XXX ...
Page 200: ...Repair Information 4 15 5060 XXX 4 Remove the right rear cover screw type 121 on page 4 4 A ...
Page 246: ...Connector Locations 5 17 5060 XXX RIP Board ...
Page 254: ...Connector Locations 5 25 5060 XXX HVPS Board ...
Page 256: ...Connector Locations 5 27 5060 XXX HVPS Developer Board ...
Page 257: ...5 28 Service Manual 5060 XXX ...
Page 261: ...7 2 Service Manual 5060 XXX Assembly 1 Covers ...
Page 263: ...7 4 Service Manual 5060 XXX Assembly 1 1 Covers ...
Page 269: ...7 10 Service Manual 5060 XXX Assembly 5 Paper Feed Output Redrive ...
Page 271: ...7 12 Service Manual 5060 XXX Assembly 6 Multipurpose Feeder MPF ...
Page 273: ...7 14 Service Manual 5060 XXX Assembly 7 500 Sheet Integrated Tray ...
Page 277: ...7 18 Service Manual 5060 XXX Assembly 9 1 ITU Assembly ...
Page 279: ...7 20 Service Manual 5060 XXX Assembly 10 Cartridge Contact Assembly ...
Page 281: ...7 22 Service Manual 5060 XXX Assembly 11 Electronics ...
Page 283: ...7 24 Service Manual 5060 XXX Assembly 11 1 Electronics ...
Page 291: ...7 32 Service Manual 5060 XXX Assembly 12 Output Expander ...
Page 293: ...7 34 Service Manual 5060 XXX Assembly 12 1 Output Expander ...
Page 295: ...7 36 Service Manual 5060 XXX Assembly 13 5 Bin Mailbox ...
Page 297: ...7 38 Service Manual 5060 XXX Assembly 13 1 5 Bin Mailbox ...
Page 299: ...7 40 Service Manual 5060 XXX Assembly 14 500 Sheet Tray Option ...
Page 301: ...7 42 Service Manual 5060 XXX Assembly 14 1 500 Sheet Tray Option ...
Page 303: ...7 44 Service Manual 5060 XXX Assembly 15 Duplex Unit ...
Page 305: ...7 46 Service Manual 5060 XXX Assembly 15 1 Duplex Unit ...
Page 307: ...7 48 Service Manual 5060 XXX Assembly 16 HCIT ...
Page 309: ...7 50 Service Manual 5060 XXX Assembly 16 1 HCIT ...
Page 323: ...I 8 Service Manual 5060 XXX ...