Diagnostic Information
2-55
5060-XXX
Second Transfer Roll Service Check
Note: The second transfer roll is 51.03 mm (2.009 inches) in circumference. Any print
quality problems such as lines that are spaced apart indicate you should check the
second transfer roll for damage, toner or foreign material.
Note: The second transfer roll is also part of the maintenance kit and should be replaced
when a “83 ITU Maintenance” message displays. Ask the customer if they have replaced
the second transfer roll recently.
Note: If any of the following problems occur go to the Print Quality Service Check
•
A problem with only one color
•
Light or very light print
CAUTION: Make sure the printer is powered OFF before making any checks on the
second transfer roll or associated parts for personal safety and to prevent damage to the
printer.
Step
Actions and Questions
Yes
No
1
Second Transfer Roll Assembly - Check the second transfer
roll for any signs of toner buildup, surface damage to the
roll, oil or other contaminants on the surface of the roll.
Do you see any problems with the second transfer roll?
Replace the
“Second
Transfer Roll”
on page 4-42
Go to Step 2
2
Transfer Arms, Springs and associated hardware - Call your
next level of support. None of these parts are service
related parts.
Is there any problem see with the associated hardware?
Call your next
level support
Go to Step 3
3
Transfer High Voltage Power Supply, HV wiring and
contacts - Check the Second Transfer Cable (Transfer
HVPS contact I to the Second Transfer Roll Rear Arm
Contact) for correct installation.
Is the cable installed correctly?
Go to step 4
Install the
cable correctly
4
Check the continuity of the Second Transfer Cable.
Is there continuity?
Replace the
FRU's in order:
1)
“Second
Transfer Roll”
on page 4-42
2)
“HVPS
Transfer
Board” on
page 4-12
. If
this does not
correct the
problem, go to
step 5.
Replace the
Second
Transfer Cable
5
Check to make sure the ITU Bias Spring is not broken or
missing for the color(s) that is having Transfer problems.
Is the ITU Bias Spring broken, off or missing?
Repair as
necessary
Go to step 7
Summary of Contents for e-STUDIO 20CP
Page 2: ...COLORPRINTER e STUDIO20CP ...
Page 3: ... ii ...
Page 5: ......
Page 19: ...xvi Service Manual 5060 XXX ...
Page 37: ...1 18 Service Manual 5060 XXX ...
Page 161: ...2 124 Service Manual 5060 XXX ...
Page 200: ...Repair Information 4 15 5060 XXX 4 Remove the right rear cover screw type 121 on page 4 4 A ...
Page 246: ...Connector Locations 5 17 5060 XXX RIP Board ...
Page 254: ...Connector Locations 5 25 5060 XXX HVPS Board ...
Page 256: ...Connector Locations 5 27 5060 XXX HVPS Developer Board ...
Page 257: ...5 28 Service Manual 5060 XXX ...
Page 261: ...7 2 Service Manual 5060 XXX Assembly 1 Covers ...
Page 263: ...7 4 Service Manual 5060 XXX Assembly 1 1 Covers ...
Page 269: ...7 10 Service Manual 5060 XXX Assembly 5 Paper Feed Output Redrive ...
Page 271: ...7 12 Service Manual 5060 XXX Assembly 6 Multipurpose Feeder MPF ...
Page 273: ...7 14 Service Manual 5060 XXX Assembly 7 500 Sheet Integrated Tray ...
Page 277: ...7 18 Service Manual 5060 XXX Assembly 9 1 ITU Assembly ...
Page 279: ...7 20 Service Manual 5060 XXX Assembly 10 Cartridge Contact Assembly ...
Page 281: ...7 22 Service Manual 5060 XXX Assembly 11 Electronics ...
Page 283: ...7 24 Service Manual 5060 XXX Assembly 11 1 Electronics ...
Page 291: ...7 32 Service Manual 5060 XXX Assembly 12 Output Expander ...
Page 293: ...7 34 Service Manual 5060 XXX Assembly 12 1 Output Expander ...
Page 295: ...7 36 Service Manual 5060 XXX Assembly 13 5 Bin Mailbox ...
Page 297: ...7 38 Service Manual 5060 XXX Assembly 13 1 5 Bin Mailbox ...
Page 299: ...7 40 Service Manual 5060 XXX Assembly 14 500 Sheet Tray Option ...
Page 301: ...7 42 Service Manual 5060 XXX Assembly 14 1 500 Sheet Tray Option ...
Page 303: ...7 44 Service Manual 5060 XXX Assembly 15 Duplex Unit ...
Page 305: ...7 46 Service Manual 5060 XXX Assembly 15 1 Duplex Unit ...
Page 307: ...7 48 Service Manual 5060 XXX Assembly 16 HCIT ...
Page 309: ...7 50 Service Manual 5060 XXX Assembly 16 1 HCIT ...
Page 323: ...I 8 Service Manual 5060 XXX ...