Diagnostic Information
2-61
5060-XXX
271 Paper Jam - Check Bin X, Post Complete, first sheet of paper
feeds into Output Bin X.
Note: Before proceeding with this service check run the Output Bin X Sensor Test and
check for the failing sensor.
Sensor Tests:
XNF=Near Full (Upper Part of sensor assembly)
F=Full (Lower part of sensor assembly)
P=Pass Thru Sensor
Step
Actions and Questions
Yes
No
1
DC Motor Cable Connection - Check the DC motor
connector to make sure it is correctly installed at J4 on the
Output Expander Option Board.
Is the cable installed correctly?
Go to Step 2
Install the
cable correctly
2
DC Motor Mechanical Linkage Assembly - Check the
resistance of the motor on the cable connector. Check the
resistance between J4-1 and J4-2. The resistance
measures between 115 ohms and 135 ohms.
Is the resistance correct?
Go to step 3
Replace the
DC Motor
Mechanical
Linkage
Assembly
3
D.C. Motor Mechanical Linkage Assembly - Check for
continuity between J4-1 and J4-2 and the case of the motor.
It measures infinity.
Is there continuity between J4-1 or J4-2 and the case of the
motor?
Note: If the motor is shorted from either J4-1 or J4-2 and
the case of the motor, it may be necessary to replace the
output expander Control Board.
Replace the
DC Motor
Mechanical
Linkage
Assembly
Go to Step 4
4
Output Expander Board - Disconnect the motor cable from
J4 and check the voltages at J4 on the board.
Note: All voltages are approximate values.
J4-1 (Motor Idle) +24 V dc
J4-2 (Motor Idle) +24 V dc
J4-5 (Motor Idle) +5 V dc
J4-6 (Motor Idle) +5 V dc
Note: Use caution not to short to adjacent pins on the
connector.
Are the voltages correct?
Replace the
DC Motor
Mechanical
Linkage
Assembly
Replace the
Output
Expander
Control Board
Summary of Contents for e-STUDIO 20CP
Page 2: ...COLORPRINTER e STUDIO20CP ...
Page 3: ... ii ...
Page 5: ......
Page 19: ...xvi Service Manual 5060 XXX ...
Page 37: ...1 18 Service Manual 5060 XXX ...
Page 161: ...2 124 Service Manual 5060 XXX ...
Page 200: ...Repair Information 4 15 5060 XXX 4 Remove the right rear cover screw type 121 on page 4 4 A ...
Page 246: ...Connector Locations 5 17 5060 XXX RIP Board ...
Page 254: ...Connector Locations 5 25 5060 XXX HVPS Board ...
Page 256: ...Connector Locations 5 27 5060 XXX HVPS Developer Board ...
Page 257: ...5 28 Service Manual 5060 XXX ...
Page 261: ...7 2 Service Manual 5060 XXX Assembly 1 Covers ...
Page 263: ...7 4 Service Manual 5060 XXX Assembly 1 1 Covers ...
Page 269: ...7 10 Service Manual 5060 XXX Assembly 5 Paper Feed Output Redrive ...
Page 271: ...7 12 Service Manual 5060 XXX Assembly 6 Multipurpose Feeder MPF ...
Page 273: ...7 14 Service Manual 5060 XXX Assembly 7 500 Sheet Integrated Tray ...
Page 277: ...7 18 Service Manual 5060 XXX Assembly 9 1 ITU Assembly ...
Page 279: ...7 20 Service Manual 5060 XXX Assembly 10 Cartridge Contact Assembly ...
Page 281: ...7 22 Service Manual 5060 XXX Assembly 11 Electronics ...
Page 283: ...7 24 Service Manual 5060 XXX Assembly 11 1 Electronics ...
Page 291: ...7 32 Service Manual 5060 XXX Assembly 12 Output Expander ...
Page 293: ...7 34 Service Manual 5060 XXX Assembly 12 1 Output Expander ...
Page 295: ...7 36 Service Manual 5060 XXX Assembly 13 5 Bin Mailbox ...
Page 297: ...7 38 Service Manual 5060 XXX Assembly 13 1 5 Bin Mailbox ...
Page 299: ...7 40 Service Manual 5060 XXX Assembly 14 500 Sheet Tray Option ...
Page 301: ...7 42 Service Manual 5060 XXX Assembly 14 1 500 Sheet Tray Option ...
Page 303: ...7 44 Service Manual 5060 XXX Assembly 15 Duplex Unit ...
Page 305: ...7 46 Service Manual 5060 XXX Assembly 15 1 Duplex Unit ...
Page 307: ...7 48 Service Manual 5060 XXX Assembly 16 HCIT ...
Page 309: ...7 50 Service Manual 5060 XXX Assembly 16 1 HCIT ...
Page 323: ...I 8 Service Manual 5060 XXX ...