e-STUDIO350/352/353/450/452/453
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TROUBLESHOOTING
5 - 98
[ 3 ] Electronic Filing related error
[2B10] No applicable job error in Job control module
[2B11] JOB status abnormality
[2B20] File library function error
[2B30] Insufficient disk space in /SHR partition
[2BC0] Fatal failure occurred
[2BC1] System management module resource acquiring failure
Erase some data in the Electronic Filing and perform the job in error again (in case of [2B30]).
Turn the power OFF and then back ON. Perform the job in error again.
Check if there are no other running jobs and perform the HDD formatting (08-690).
If the recovery is still not completed, replace the SYS board.
[2B21] Exceeding file capacity
Reset and extend the "Maximum send to E-mail/iFAX size" or reduce the number of pages and perform
the job again.
[2B50] Image library error
[2B90] Insufficient memory capacity
Turn the power OFF and then back ON. Perform the job in error again.
If the error still occurs, replace the main memory.
Perform the job in error again.
Check if there are no other running jobs and initialize the Electronic Filing using the Setting Mode (08-
666).
[2B31] Status of specified Electronic Filing or folder is undefined or being created/deleted
Check if the specified Electronic Filing or folder exists. (If no, this error would not occur.)
Delete the specified Electronic Filing or folder.
Perform the job in error again.
If the specified Electronic Filing or folder can not be deleted, initialize the Electronic Filing using the Set-
ting Mode (08-666).
[2B32] Electronic Filing printing failure: Specified document can not be printed because of
client's access (being edited, etc.)
Check if the specified document exists. (If no, this error would not occur.)
Delete the specified document.
Perform the job in error again.
If the specified document can not be deleted, initialize the Electronic Filing using the Setting Mode (08-
666).
[2B51] List library error
Check if the Function List can be printed out.
If it can be printed out, perform the job in error again.
If it can not be printed out, replace the main memory.
If the recovery is still not completed, perform the HDD formatting (08-690).
07/11