e-STUDIO350/352/353/450/452/453
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TROUBLESHOOTING
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[2D40] Image conversion abnormality
Turn the power OFF and then back ON. Perform the job in error again.
Replace the main memory and perform the job again.
If the error still occurs, first, check if there are no jobs existing and then initialize the shared folder using
the Setting Mode (08-667).
[2D43] Encryption error
Turn the power OFF and then back ON. Perform the job in error again.
[2D44] Encryption PDF enforced mode error
Reset the encryption and perform the job in error again.
If an image file not encrypted is created, consult your administrators.
[2D62] File server connection error
Check the IP address or path of the server.
Check if the server is operating properly.
[2D63] Invalid network path
Check the network path.
If the path is correct, turn the power OFF and then back ON, and perform the job again.
[2D64] Login failure
Reset the login name and password. Perform the job.
Check if the account of the server is properly set up.
[2D65] Exceeding documents in folder: Creating new document is failed
Delete some documents in the folder.
[2D66] HDD full failure during processing
Reduce the number of pages of the job in error and perform the job again.
Check if the server or local disk has a sufficient space in disk capacity.
[2D67] FTP service not available
Check if the setting of FTP service is valid.
[2D68] File sharing service not available
Check if the setting of SMB is valid.
[2DC1] Power failure
Check if the power cable is connected properly and it is inserted securely.
Check if the power voltage is unstable.
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