Tray linking does not work
Notes:
•
The trays can detect paper length.
•
The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper
Size/Type menu.
Action
Yes
No
Step 1
a
Open the trays, and then check if they contain paper of the same size
and type.
•
Check if the paper guides are in the correct positions for the size
of the paper loaded in each tray.
•
Check if the paper size indicators on the paper guides are aligned
with the paper size indicators on the tray.
b
Resend the print job.
Do the trays link correctly?
The problem is solved. Go to step 2.
Step 2
a
From the printer control panel, set the paper size and type in the Paper
menu to match the paper loaded in the trays to be linked.
Note:
The paper size and type must match for trays to be linked.
b
Resend the print job.
Do the trays link correctly?
The problem is solved. Contact
customer
support
.
Multiple
‑
language PDF files do not print
Action
Yes
No
Step 1
a
Check if the print options for the PDF output are set to embed all fonts.
b
Generate a new PDF file, and then resend the print job.
Do the files print?
The problem is solved. Go to step 2.
Step 2
a
Open the document you want to print in Adobe Acrobat.
b
Click
File
>
>
Advanced
>
Print As Image
>
OK
>
OK
.
Do the files print?
The problem is solved. Contact
customer
support
.
Troubleshooting
179
Summary of Contents for eS305CP
Page 125: ...2 Open the top door 3 Remove the toner cartridges Maintaining the printer 125 ...
Page 130: ...16 Insert the waste toner bottle 17 Insert the right side cover Maintaining the printer 130 ...
Page 134: ...2 Open the top door 3 Remove the toner cartridges Maintaining the printer 134 ...
Page 138: ...14 Insert the waste toner bottle 15 Insert the right side cover Maintaining the printer 138 ...
