Action
Yes
No
Step 2
a
Load the specified tray or feeder with a recommended type of paper.
b
Resend the print job.
Do horizontal voids appear on prints?
Go to step 3.
The problem is solved.
Step 3
a
Remove, and then reinstall the imaging kit.
Warning—Potential Damage:
Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage:
Do not touch the underside of the
imaging kit. This could damage the imaging kit.
b
Resend the print job.
Do horizontal voids appear on prints?
Go to step 4.
The problem is solved.
Step 4
Replace the imaging kit, and then resend the print job.
Do horizontal voids appear on prints?
Contact
customer
support
.
The problem is solved.
Incorrect margins on prints
Action
Yes
No
Step 1
a
Move the width and length guides in the tray to the correct positions
for the paper size loaded.
b
Resend the print job.
Are the margins correct?
The problem is solved. Go to step 2.
Troubleshooting
183
Summary of Contents for eS305CP
Page 125: ...2 Open the top door 3 Remove the toner cartridges Maintaining the printer 125 ...
Page 130: ...16 Insert the waste toner bottle 17 Insert the right side cover Maintaining the printer 130 ...
Page 134: ...2 Open the top door 3 Remove the toner cartridges Maintaining the printer 134 ...
Page 138: ...14 Insert the waste toner bottle 15 Insert the right side cover Maintaining the printer 138 ...
