GD-1300 TROUBLE CODES 6 - 1
[6] TROUBLE CODES
1. Trouble codes
A. Trouble codes list
B. Details of trouble codes
2. Communication error codes
A. Error code identification
Communication error xx (xxxx)
(In print out, the communication error display is made. In FAX status
check, “NGxxxxxx” is displayed.
When transmission or reception is not executed normally due to dis-
tur-bance in protocol signals and image signals by the trouble in the
line, the code of 6 digits is displayed on the transmission result
check menu (reception result check menu).
Upper 2 digits of a communication error code: 00 – 58 (error code) is
displayed. (Communication result code)
Lower 4 digits of a communication error code: Error code1, Error
code 2
1) Refer to the communication result code.
2) Refer to error code 1.
3) Refer to error code 2.
(Error code 1 other than V.34 mode is “00”.)
<Communication result code>
Main
code
Sub
code
Details of trouble
F6
10
FAX board trouble
U1
03
FAX board battery error
Main
code
Sub
code
Details of trouble
F6
10
Content FAX board trouble
Detail
Communication trouble between MCU and
FAX control PWB
Cause
FAX control PWB connector disconnection
Defective harness between FAX control PWB
and MCU PWB
Motherboard connector pin breakage
FAX control PWB ROM error/Data error
IC on FAX PWB causes abnormality
Check
and
remedy
Check connector/harness of FAX control
PWB and MCU PWB.
Check the grounding of the copier.
Check FAX control PWB ROM.
Replace the FAX PWB.
U1
03
Content FAX board battery error
Details
The SRAM backup battery voltage on FAX
PWB falls.
Cause
The SRAM backup battery voltage on FAX
PWB falls.
Check
and
remedy
Check voltage of the SRAM back up battery.
Replace the battery.
Error code
(Communication
result)
Communication
report result
column
Communication interruption
content
0 – 31
For details of 0 –
31, refer to the
communication
result code.
Depends on the
communication
disconnection position.
For 16 or later, V.34 mode
communication.
33
Busy
The calling side cannot
connect the line with the
other party.
34
Cancel
An interruption command is
made during transmission or
reception.
A reservation is canceled.
An interruption command is
entered with the interruption
key.
35
Power OFF
Power OFF during
transmission or reception
36
(Recording paper
empty)
37
(Recording paper
jam)
38
Reception
memory over
Memory over during
reception
39
(Discrepancy in
the number of
sheets)
40
(Interface not
accepted)
41
Transmission
length over
The length of transmission
data of one page exceeds
the range during
transmission.
42
Reception length
over
The length of reception data
of one page exceeds the
range during reception.
43
Communication
(OK)
Communication enable
before transmission
44
Document error
A document jam during
direct transmission
45
(Image quality
error)
46
No response
from the other
party
The FAX signal from the
other party cannot detect
within T1 time.
47
(Communication
error)
48
OK
Communication normal end
49
No send request
function on the
other party
The other party has no send
request function when
receiving a send request.
The other party has no data
to send.
50
Send request not
accepted
DCN is received for DTC
when sending a send
request.
There is no data to send
when sending a send
request.
51
Send request
enable number
discrepancy
Discrepancy in the enable
number when sending a
send request.
Discrepancy in the system
number when sending a
send request.
52
No confidential
function on the
other party
The other party has no
confidential function when
sending a confidential
message. (Including the
other company’s machines)
Error code
(Communication
result)
Communication
report result
column
Communication interruption
content