25
Audio issues
Audio issues
Problem
Solution(s)
There is no sound
coming from my
external audio device
connected to the port
replicator
Check that the Mute all/Mute checkboxes in
Windows
®
are not selected. To locate these
settings, double-click the speaker icon in your
Windows
®
system tray/Notification Area.
Close your media player application, if it is
running. Wait approximately 10-15 seconds
for the operating system to recognize the
audio device connected to the port replicator,
and then restart your media player application.
The audio port on the port replicator may be
disabled. To enable the port, follow the
instructions in “Configuring audio ports” on
page 19.
There is no sound
coming from the
internal speakers of my
docked computer, or
from the
headphones/headset
connected directly to
my docked computer
Check that the Mute all/Mute checkboxes in
Windows
®
are not selected. To locate these
settings, double-click the speaker icon in your
Windows
®
system tray/Notification Area.
By default, the internal speakers and audio
ports on the computer are disabled when the
computer is docked in the port replicator. To
enable the speakers or ports, follow the
instructions in “Configuring audio ports” on
page 19.
After I undocked my
computer, I discovered
there is no sound
coming from my
computer's internal
speakers or from the
headphones/headset
connected to my
computer.
Check that the Mute all/Mute checkboxes in
Windows
®
are not selected. To locate these
settings, double-click the speaker icon in your
Windows
®
system tray/Notification Area.
Close your media player application, if it is
running. Wait approximately 10-15 seconds
for the operating system to recognize the
audio device connected to the computer, and
then restart your media player application.
My audio device does
not appear in the
Windows Device
Manager
The devices connected to the port replicator’s
audio ports appear as USB devices in
Windows Device Manager.
