Toshiba HVR16-X, Operation Manual

Page 1: ...Operations Manual Operations Manual KV KLR TM 8GHO44 96 ...

Page 2: ...ii ...

Page 3: ...ITS BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION EVEN IF TOSHIBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER IN AN ACTION OR CONTRACT OR TORT INCLUDING NEGLIGENCE This software and documentation are copyrighted All other rights including ownership of the software are reserved to DVR Support Center TOSHIBA and Surveillix are registered trademarks of TOSHIBA CORPORATION ...

Page 4: ...tain the bill of sale or provide other proof of purchase 2 You must schedule service within thirty days after you discover a defective product or part 3 All warranty servicing of this product must be made by an ISD authorized service center 4 The warranty extends to defects in material or workmanship as limited above and not to any products or parts that have been lost or discarded by user The war...

Page 5: ... DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE DO NOT OPEN THE CABINET REFER SERVICING TO QUALIFIED PERSONNEL ONLY WARNING RISK OF ELECTRICAL SHOCK DO NOT OPEN WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT REMOVE COVER NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL ...

Page 6: ...nplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning 7 Power Cord Protection Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed against them paying particular attention to cords at plugs convenience receptacles and the point where they exit from the product 8 Over...

Page 7: ...that are covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to its normal operation If the product has been dropped or damaged in any way When the product exhibits a distinct change in performance this indicates a need for service 16 Servicing Do not attempt to...

Page 8: ...they may damage the surface of the DVR unit If you use a chemical saturated cloth to clean the unit follow that product s instructions This DVR unit is designed to last for long periods of time To keep your DVR unit always operational we recommend regular inspection maintenance cleaning parts or replacement For details contact your nearest dealer Moisture condensation damages the DVR unit Please r...

Page 9: ... 12 2 5 POWER SETUP 12 2 6 CONNECTING A VIDEO SOURCE TO THE DVR 12 2 7 CONNECTING SENSORS TO THE DVR 13 2 8 CONNECTING CONTROL OUTPUTS TO THE DVR 14 2 9 OPTIONAL COMPONENTS 15 DVR BASICS 16 3 1 TURNING ON THE DVR 17 3 2 TURNING OFF THE DVR 18 3 3 DISPLAY SCREEN 19 3 4 CAMERA VIEW 20 3 5 RECORDING STATUS INDICATOR 21 3 6 SCREEN DIVISION MENU 21 SETUP OPTIONS 23 4 1 SETUP OVERVIEW 24 4 1 1 Setup Scr...

Page 10: ... 4 8 NETWORK SETUP FOR REMOTE CONNECTIONS 39 4 8 1 Two Way Audio 40 4 9 PTZ SETUP 43 4 10 INFORMATION 43 4 11 ADMINISTRATIVE 44 4 11 1 User Management 45 4 11 2 User Rank 46 4 11 3 Changing the Administrator Password 46 4 12 INSTANT RECORDING 46 4 13 ADJUSTING THE TIME AND DATE 47 SEARCH OPTIONS 48 5 1 SEARCH OVERVIEW 49 5 2 PLAY CONTROLS 50 5 3 HOUR MINUTE CONTROL BAR 50 5 4 ADVANCED OPTIONS 51 5...

Page 11: ...ACKUP 77 7 9 BACKING UP TO A CD RW DRIVE OR HARD DRIVE 78 7 10 REMOVING THE DISC FROM THE CD RW DRIVE 79 7 11 SETTING THE DIRECTCD PATH USING VFORMAT 80 7 12 CONFIRM WINDOWS PASSWORD USING VFORMAT 80 LAN ISDN PSTN CONNECTIONS 81 8 1 LAN OVERVIEW 82 8 2 CONNECTING TO A LAN USING TCP IP 82 DIGITAL SIGNATURE VERIFIER 84 9 1 DIGITAL SIGNATURE OVERVIEW 85 9 2 INSTALLATION 85 9 3 USING THE DIGITAL SIGNA...

Page 12: ...E CLIENT MINIMUM REQUIREMENTS 106 13 1 2 REMOTE CLIENT RECOMMENDED REQUIREMENTS 106 13 2 REMOTE SOFTWARE SETUP 106 13 2 1 INSTALLING REMOTE SOFTWARE 106 13 2 2 CREATE A NEW REMOTE CONNECTION 107 13 3 REMOTE SERVER SETUP 108 13 3 1 CONFIGURING THE SERVER FOR REMOTE CONNECTION 108 APPENDIX A 109 APPENDIX A 109 1 1 KV KLR4 SPECIFICATIONS 110 1 1 KV KLR8 SPECIFICATIONS 111 1 3 KV KLR16 SPECIFICATIONS ...

Page 13: ...n using or settings up the DVR unit Technician Notes WARNING Only authorized technicians trained by Toshiba should attempt to repair this DVR unit All troubleshooting and repair procedures that may be shown are for reference and minor repair only Because of the complexity of the individual components and subassemblies no one should attempt to make repairs at the component level or to make modifica...

Page 14: ...ly your security investment has never been easier to maintain Multiple users may simultaneously connect through any network connection for instantaneous live viewing digital search and off site video storage Users can also connect remotely through DSL Cable Modems ISDN or 56K dial up This powerful software enables users to establish recording schedules create motion detection zones use PTZ control...

Page 15: ... TILT ZOOM Controls Simultaneous Video Search Playback and Backup Video Indexes for Easy Searching Multiple Levels of Security Access Up to 2 Audio Inputs Optional POS and ATM Support 1 Composite Output KV KLR4 Excluded Up to 16 Camera Inputs High Performance Durable Rackmount Chassis KV KLR4 Excluded Output the Video to a NTSC PAL Display Virtually Unlimited Storage Potential Supports Digital Sig...

Page 16: ... C H A P T E R DVR Description This chapter includes the following information Input Output connector locations Front Panel Controls and LEDs Rear Panel Connectors Drive Positions Serial Number Location ...

Page 17: ... Aluminum Rack Mount case allowing easy storage of multiple DVRs for enterprise applications Every Surveillix DVR Unit comes equipped with the latest technology Intel Pentium IV Processor 10 100 Network Interface Card NIC 256 MB of System Memory 32 MB Video Card CD RW Recorder 3 5 Floppy Drive Full Duplex High Fi Sound Functionality ...

Page 18: ...play Displays When the DVR is on 2 CD RW Drive Used to backup video install updates and play previously backup up video 3 CD RW Open Tray Button Opens the CDROM Tray 4 Cooling Fan Air Intake Used to intake air to keep the DVR unit from overheating NOTE DO NOT OBSTRUCT THIS AIR VENT 5 Hard Drive Activity LED Display Displays the Hard Drive activity 6 3 5 Floppy Disk Drive Used to save images and sm...

Page 19: ...to the DVR unit 9 AC Power Adapter For connecting to an external power supply 10 PS 2 Mouse Input Mini Din 6 For connection to a Computer Mouse 11 PS 2 Keyboard Input Mini Din 6 For connection to a Keyboard 12 USB Ports 1 and 2 For connection to USB Devices such as a Printer 13 RJ 45 Network Jack For connecting the unit to a network 14 DB 9 Serial Input 1 Used for connection to a POS device 15 LPT...

Page 20: ...ure 1 4 Serial Number You can find your serial number located on the side of the DVR unit a shown in Figure 1 4 NOTE Be sure and keep your serial number written down and accessible Your serial number is required when contacting Technical Support Figure 1 4 Figure 1 4 1 2 SN 12100987 009 PN KV KLR4 240 JULY 2003 1 2 ...

Page 21: ...9 C H A P T E R Getting Started This chapter includes the following information Included Components Setting up your DVR Hardware Optional Components ...

Page 22: ...owing items are missing contact your dealer to arrange a replacement Included Component List 1 DVR Unit 2 Mouse 3 DVR Key Does not apply to KV KLR4 4 Manual 5 Repair CD Software Installation CD 6 Audio Adapter 7 Keyboard 8 PTZ Adapter 9 RCA to BNC Adapter Does not apply to KV KLR4 10 Rackmount Attachments with Screws Does not apply to KV KLR4 11 Power Cable 12 RS 422 to RS 232 converter for PTZ Se...

Page 23: ... shaped like an arrow Your mouse has two buttons a left button and a right button Quickly pressing and releasing one of these buttons is called clicking Sometimes you will need to double click or click the same button twice quickly In this manual click means to position your mouse point on an icon and to single click the left button When a right click is required this is stated clearly Double clic...

Page 24: ...le the power grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the computer 2 6 Connecting a Video Source to the DVR KV KLR8 and KV KLR16 There are different types of Video Source...

Page 25: ...an be set to Normally Open or Normally Closed inside the software There are 4 Commons and 16 inputs There is no power supplied to the ports so an external power supply must be used if power becomes necessary Sensor Input Normally Open or Normally Closed option is available inside the DVR Software There is no power supplied to the ports Use an external power supply if necessary Common Sensor 1 4 Fi...

Page 26: ... trigger devices such as Sirens Phone Dialers Lights and any other relay activated device Control Output Use 12V below 300mA For controlling lights or other devices use another external relay Maximum voltage is 24V AC 1 amp Output uses a Form C Relay External Power Supply DC 12V Common Relay 1 4 Siren Alarm Outside Relays ...

Page 27: ...e Internet or allow a direct DVR to computer connection 3 PW UPS UPS Power Backup UPS Power Backups allow your DVR unit to remain fully functional even in the event of a power failure UPS Power Backups also even the fluctuating power current out to provide a consistent reliable power flow This creates a stable environment for the DVR unit and reduces failure 4 NP 4PKVM 4 Channel KVM Switch The 4 C...

Page 28: ...16 C H A P T E R DVR Basics This chapter includes the following information Turning the DVR on and off Becoming familiar with the Display screen Defining Screen Divisions ...

Page 29: ...Monitor etc for the first time follow the instructions carefully After this finishes the Surveillix DVR software should load automatically and bring you to the main screen KV KLR8 Turning the DVR unit ON 1 Turn on the monitor and any external peripherals ex Printers External Storage Devices etc connected to the DVR unit 2 Turn on the Secondary Power Switch located in the rear of the DVR unit next ...

Page 30: ... unit will shut itself off automatically once this is done The DVR unit may take several minutes to shut down completely CAUTION Always be sure to follow the proper procedures when turning off the power to the DVR unit NEVER disconnect the power to the DVR unit while it is still running or in the process of shutting down Doing so can cause data loss file corruption system instability and hardware ...

Page 31: ...In Log Out This button Logs the current user off and allows you to Log in using a different user account Setup This Brings up the setup menu from which all customizable settings can be edited PTZ Opens the PAN TILT options for controlling PTZ enabled Cameras Backup Button Brings up the Backup options Search Button Displays search features that allow you to search through previously recorded video ...

Page 32: ...ons allow you to view one or more sets of cameras at a time KV KLV4 The KV KLR4 does not have any split screen display options This is due to the fact that there are only 4 cameras You may still view each camera separately full screen Full Screen Displays the video full screen Auto Sequence Pressing the Auto Sequence button sequences through the Screen Divisions sets For Example selecting the 1A a...

Page 33: ...earch feature INSTANT is displayed when a user activates the instant recording option Double Right Click to activate and deactivate the Instant Recording option 3 6 Screen Division Menu The Screen Division menu allows you to view cameras full screen by rotating one by one four by four eight by eight or by viewing four eight or 16 at a time The button options are shown below NOTE The following scre...

Page 34: ...ferent Screen Division option from the Screen Division menu 1st Sixteen Cameras View Displays cameras 1 8 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division menu 2nd Sixteen Camera View Displays cameras 9 16 in the Video Display Area To return to a different Multi Camera View select a different Screen Division opt...

Page 35: ...23 C H A P T E R Setup Options This chapter includes the following information Setup Overview Channels Color Schedule Speed Motion Detect Password Pan Tilt Audio ...

Page 36: ...n to this as well again increasing the amount of useful video DVR Access By setting up the access passwords you can tightly control the types of access an individual may have This ensures the security and integrity of the DVR unit Camera Naming By naming each camera you can easily identify the location and any other pertinent information that may be helpful simply by viewing it on the Video Displa...

Page 37: ... sensor s Connecting a sensor to the camera allows you to activate both Standard Recording and Intensive Recording Bright Adjusts the Brightness of the selected camera Hue Adjusts the Hue of the selected camera Contrast Adjusts the Contrast of the selected camera Adjust Default Adjust the color settings for the selected camera back to the System default Adjust All Default Adjusts the color setting...

Page 38: ...rmal view 6 Beep on Detect When motion is detected an internal speaker on the DVR will sound an alarm 7 Full Screen Pop Up When Motion is detected the camera is displayed full screen The video will not atomically return to normal view This option will require a user reset the screen to normal view 8 Alarm Output Allows you to activate a specified control output when Motion is detected 9 Post Alarm...

Page 39: ...tion Areas as you wish You can resize them and move them by dragging the sides and corners of the Motion Area 4 3 2 Activating an Alarm Output on a Motion Event Enabling Alarm Output on a Motion Event 1 From the Motion Setup window select a camera to edit 2 Configure the camera for Motion 3 Check the Alarm Output box 4 Select a Control Output to activate for the selected camera 5 Select the durati...

Page 40: ...s the available Resolution options 4 Video Out Time Seconds Allows you to adjust the sequencing delay time when using the composite output 5 Camera Number The cameras are given different colors to help distinguish themselves when viewing the Frame Status You can adjust the recorded Frames per Second by sliding the bar to the left and right 6 Number of Frames Displays the number of frames that are ...

Page 41: ...4 Single Selection Mode Selects all days of the week at once 5 Special Day Recording Allows you to create special recording schedules for specific days 6 Recording Schedule Window Displays and allows you to edit the current Recording Schedule 7 Recording Mode Selects the Recording Mode The Recording Modes are NO RECORDING CONTINUOUS RECORDING and MOTION RECORDING 8 Emergency Time Specifies the amo...

Page 42: ...ecific days 6 Recording Schedule Window Displays and allows you to edit the current Recording Schedule 7 Enable Disable Enabled the selected Sensor for the time period specified 8 Emergency Time Specifies the amount of time in seconds to transmit the video in the Emergency Agent Software 9 Emergency IP Specifies the IP Address to the send the Emergency Agent video to 10 Event Allows you to define ...

Page 43: ...on and press the SENSOR button This will open the Sensor Recording Schedule Window 2 Select a single day to begin creating the schedule for or Select the SINGLE SELECTION MODE button to create the schedule for all the days of the week at once 3 Highlight the time blocks within the Recording Schedule Window for the Sensor s you wish to enable and schedule Once the desired Time Blocks are highlighte...

Page 44: ...ng Alarm Events MOTION 1 Select the Schedule Menu option Select either RECORDING or SENSOR 2 Highlight any schedule that has been set to MOTION or SENSOR and press one of the EVENT button ALARM EVENT CENTRAL STATION EMERGENCY AGENT A letter should now be placed within the select time 4 5 5 Scheduling Alarm Events to send video to the Emergency Agent You can designate Motion or Sensor Events to sen...

Page 45: ...Creating and Editing a Special Day Schedule Creating a Special Day Schedule 1 Press the NORMAL DAY MODE button to enable the SPECIAL DAY MODE 2 Select a day from the calendar by clicking on the CALENDAR drop down list 3 Highlight the time blocks within the Recording Schedule Window for the camera s you wish to schedule Once the desired Time Blocks are highlighted press a RECORDING MODE button 4 Wh...

Page 46: ...lects whether the Sensor will be Normally Open NO or Normally Closed NC Delay sec Adjusts the amount of time in seconds to ignore the sensor if it is continuously activated Relay Selects the Control Output to activate once the Sensor has been tripped 1 2 3 Figure 4 6 Figure 4 6 Sensor 2 1 3 ...

Page 47: ...ording The Intensive Recording option increases the FPS recording of a cameras that is experiencing an alarm event 9 Live After Image Filter When recording at 720 x 480 if digital blur occurs selecting this option may remedy the problem For more information on this reference the Afterimage section in this manual 10 Beep on Log in fail This option activates an audio alarm when a user enters incorre...

Page 48: ...n Alarm Event to occur when a camera loses signal The lost signal can be due to Power failure to the camera the camera cable being cut or unplugged or the camera being damaged in some way In order to use Video Signal Loss detection cameras must either be turned ON or OFF This is because the DVR needs to know which cameras it should expect to receive signals from To turn camera s ON open FRAME SETU...

Page 49: ...hannels the channels will drop their current settings and be forced to use this setting Intensive On Sensor This setting enables the association of Intensive Recording to sensors Non Intensive Channel Resolution The DVR automatically adjusts the Non Intensive Channels down to the system default This setting cannot be changed 4 7 4 Intensive Recording The Intensive Recording option is setup as an A...

Page 50: ... Up to 48000 Hz playback in search mode Mono Sampling Line In type Requires Amplification DATA SIZE Per channel 1 Second 1625 bytes 1 Minute 97 500 bytes 10 Minutes 975 000 bytes 1 Hour 5 850 000 bytes 1 Day 140 400 000 bytes Approx 140MB Audio Enable Disable Enables the audio recording Since there is no way to create a schedule for audio recording when audio is enabled the audio will record conti...

Page 51: ...y Time Out Value When a user attempts to connect to the DVR and the connection does not succeed during the timeout period designated the connection will be terminated Emergency Port The Emergency Port is the port used to connect with the Emergency Agent software If connecting through a firewall this port must be opened to incoming and outgoing traffic Center Port The Center Port is the port used t...

Page 52: ...udio This option enables the two way audio functionality and allows you to specify which port the connection will use 4 8 1 Two Way Audio The Two Way Audio feature allows a computer running the Remote software to connect to a DVR and communicate to each other This feature requires a Microphone and a Speaker at both the Remote side and Server side The remote client always initiates the connection T...

Page 53: ...etup window This will walk you through setting up your audio and adjusting volume levels 1 Press NEXT when the WELCOME TO THE SOUND HARDWARE TEST WIZARD window appears 2 Press next when the hardware test has completed 3 Make sure the microphone is plugged in and follow the onscreen directions Press NEXT when finished ...

Page 54: ...42 4 Press FINISH to complete the setup The software is now ready to connect to a DVR ...

Page 55: ...al Number of an internal hardware component of the DVR System Serial Number Displays the Serial Number of the DVR Decoder Displays decoder information Drive Information Displays the Total Space and Free Space of the Drives installed in the DVR Video Format Displays the Video Format of the DVR NTSC or PAL Notes This is a place to type in any notes you may want to make about the DVR 1 2 3 4 5 6 7 1 ...

Page 56: ...ays with Log information in a bold format User Management This option opens the User Management Window User Management allows you to create edit and delete DVR user accounts System Log Displays the Hardware Log file information which includes Scan Disks and system recording successes and failures Event Log Displays information pertaining to User Logins DVR reboots and other related information Ala...

Page 57: ...on Enter the User Information and Password Permission Allows you to specify the types of permissions a user may perform on the DVR Hidden Camera The Hidden Camera feature allows an administrator to hide certain cameras from a user The user will not be able to view the cameras in Live Mode NOTE Every DVR comes with an Administrative account and Default account loaded on them The Default account sho...

Page 58: ... appear with a Change Password button near the bottom right 2 Select the button enter the new password and press OK to finish 4 12 Instant Recording Instant Recording is a feature that allows manual starting of a camera recording superseding the current schedule When Instant Recording is activated on a camera it also flags the specified video so that an Index Search can be performed at a later dat...

Page 59: ... My Computer Icon located on the top left hand corner of the Desktop and select Explore 5 Double click on CONTROL PANEL to open it If you do not see CONTROL PANEL listed double click MY COMPUTER to expand the folder tree 6 Double Click on DATE TIME inside Control Panel See Figure 4 10a 7 Adjust the Date and Time 8 When finished close all open windows and restart the DVR unit DO this by pressing th...

Page 60: ...48 C H A P T E R Search Options This chapter includes the following information Setup Overview Channels Color Schedule Speed Motion Detect Password Pan Tilt Quit to Explorer ...

Page 61: ...d in several different groups such as Search Date and Time Displays the Date and Time of the video being played Date Time Displays the current time and date This date and time is stamped into the recorded video and is displayed whenever the video is played back Advanced Controls Allows you to perform operations such as adjusting the speed brightness and zooming Play Controls The options allow you ...

Page 62: ...utton is pressed Play Reverse Frame by Frame This option plays the video one frame at a time in reverse One frame each time the button is pressed Jump to Beginning This option when pressed jumps to the beginning of the recorded video Play Reverse This option plays the video at normal speed in Reverse 5 3 Hour Minute Control Bar The Hour Minute Control Bar allows you to select the Hour and Minute u...

Page 63: ...ct a single image to adjust by double clicking the left mouse button on the desired image You cannot adjust multiple images at one time 2 Using the Bright Slide Bar move the bar to the right or the left To reset the Brightness press the Reset Button Zooming in on an image 1 Select a single image to adjust by double clicking on an image with the left mouse button You cannot adjust multiple images a...

Page 64: ...ly narrow down large amounts of recorded video based on that criterion Preview Search The Preview search is a Search option that allows you to narrow down recorded video in a 24 Hour period It breaks down a single day into 24 images one image for each hour of the day The images are taken from the first second of each hour When an image is selected the hour chosen is then broken down into 6 images ...

Page 65: ...stances would be recorded over The Toshiba Surveillix KV KLR actually records both hours and allows you to select which hour to play if the need arises The following steps explain how to access the Daylight Savings Time option Accessing the Daylight Savings Time lost hour 1 From the Search Screen select the SELECT DATE button Section 5 3 2 Select the date when Daylight Savings Time lost an hour An...

Page 66: ...n the JPG file format save video clips in the AVI format The JPG and AVI file formats are extremely common with virtually universal computer support making them ideal formats to use A digital signature is also attached to every JPG and AVI file exported by the DVR for use with the bundled Digital Verifier application This function is unique to the DVR and its Verification software and should not i...

Page 67: ...rch or select all the cameras at once 2 Select Time The default search time is 24 Hours If this option is select then a Start Time and End Time must be entered 3 Start Time Specifies the Start Time for the Index Search 4 End Time Specifies the End Time for the Index search 5 Sensor Searches by all sensor events on the selected camera s 6 Motion Detection Searches by all Motion events on the select...

Page 68: ...Images are displayed Time Displays the Time of the result Camera Number Displays the Camera Number for the returned result Type Displays the Event Type M Motion S Sensor IR Instant Record Search Results Displays the results of the search Each line represents a segment of video 5 9 Preview Search The Preview Search can be used in a number of circumstances to quickly find an exact moment where an ev...

Page 69: ... double clicking a displayed image it will then be the only image displayed on the screen 2 Select the Preview Search Button 24 Images should now be displayed If there is no recorded video during a portion of the day then a No Image will be displayed where the image s should be 3 Refine the search by selecting an image Do this by double clicking on the image 6 Images should now be displayed You ca...

Page 70: ...sults are displayed in this column The results are listed by date and time When the search is complete you can view the results by double clicking on one of the results or by using the Up and Down arrow keys on the keyboard Search Information The Search Information box displays brief information on the overall search Progress Bar This bar displays the percentage complete when performing an Object ...

Page 71: ...t finds them Using this option slows the search process slightly and therefore may not be ideal when searching large periods of time End This option allows you designate an end time The default is one hour Performing an Object Search 1 Begin by selecting a single camera You can do this either by turning off all cameras but one or by double clicking a displayed image it will then be the only image ...

Page 72: ...a search press the STOP button 8 When the Search has ended double click on one of the results Use the Up and Down arrow keys to scroll through the results quickly 9 When you have found the image you are looking for select the APPLY TO MAIN SEARCH button You can now use the Play Controls 5 11 Graphic Search The Graphic Search option displays video in graph format Figure 5 11a KV KLR16 Shown Figure ...

Page 73: ...ing block Only one camera can be displayed at a time 5 12 Audio Playback The audio is played back at 48 000 Hz Playing Audio with the Video 1 Begin by selecting a single camera Do this by turning off all cameras but one using the CAMERA SELECT buttons The audio buttons will be displayed 2 Select a single audio channel to play When an audio channel is selected the TIME SYNCH button will automatical...

Page 74: ...62 C H A P T E R Pan Tilt Zoom This chapter includes the following information Overview Setting up the PTZ Creating and Viewing a Preset Position Creating and Viewing a Preset Pattern ...

Page 75: ... The cabling may be run up to 10 000 ft using 22 Gauge Twisted Pair It is important to understand how the PTZ connects to the DVR The DVR takes an RS 422 485 connection and converts it into an RS 232 connection The RS 232 connection cable must be attached before the PTZ camera will be controllable by the DVR Attaching the RS 232 adapter 1 Locate the RS 232 adapter from the contents shipped within ...

Page 76: ...camera is expecting an RS 422 485 connection you must still select the RS 232 9 Enable the PTZ functions of the camera by placing a check in the PAN TILT CONENCTION checkbox 10 Once enabled the Protocol can be edited Select the appropriate Protocol NOTE Protocols are a set of instructions written by the manufacture of the PTZ cameras that allow software programs such as this DVR to control their f...

Page 77: ...tor Toshiba P protocol 4800bps Chiper CPT V9KR Series Kalatel Cyber Dome Ultrak KD6 CNB AN102 KDC VCL CNB PTZ100 LG LVC A70x s VCL LEGACY Computar LG SD 110 Vicon Dennard LG LPT A100L Vicon Speeddome DMP23 H2 Merit LI LIN Vicon Surveyor 2000 Dong Yang Unitech DRX 502A Merit LI LIN V6 Videoalarm DVRX 100 NiceCam Vision Tech DY 255RXC Panasonic WonWoo Dynacolor Pelco D Ernitec Pelco P protocol 4800b...

Page 78: ...th the PTZ camera Enable Pan Tilt Enables the DVR to control the PTZ camera Open PTZ Controller This option opens the PTZ controller allowing you to move the PTZ camera On Screen Compass This option allows on screen PTZ Control This allows you to move the PTZ camera by simply clicking on the video itself instead of using the controller Preset and Tour These options allow you to create Presets and ...

Page 79: ...er camera Creating a Preset 1 Inside Setup select the PTZ setup option and select the camera you wish to edit 2 Inside the Pan Tilt Detail Setup select a Preset 1 10 using the Preset Select buttons See Figure 6 4 3 Move the selected camera to the desired position using the Pan Tilt Zoom Focus controls 4 Once you have the camera in the desired position press a Preset State button 1 10 5 Select a Pr...

Page 80: ...r a particular line of receivers that support 2 ID addresses This option is for entering a new RX address ID Set ID This option was added for a particular line of receivers that support 2 ID addresses This option is for setting the new RX address 6 6 Accessing PTZ Menu s Some protocols support the ability to access the Internal PTZ Onscreen Menu Camera Menu This option opens the PTZ Camera menu Se...

Page 81: ...ll move The longer the line the more the PTZ will travel in the specified direction 6 7 1 Using the onscreen controller and Compass Camera Number This displays the camera number you are currently controlling To change the camera simply click on the video of the camera you wish to control Zoom This option Zooms the camera in and out Iris This option adjusts the Iris on the PTZ Wiper This option act...

Page 82: ...Z Tour stays on a Preset Position Moves from one Preset position to the next when using Preset Tour 2 Setting Start Pos End Pos These options describe how to define a Mimic Tour The Start Position button begins the recording process The Stop Position button ends it Pan Swing Tilt Swing This option enables the Horizontal Pan or Vertical Tilt Guard Tours Run Stop Runs the selected Pan or Tilt Tour 1...

Page 83: ...king up to a CD RW Drive This chapter includes the following information Overview Enabling Backup Features Overview of DirectCD Formatting a CDR or CD RW Disc Saving Video to a CD RW Drive Removing the Disc from the Drive ...

Page 84: ...o multiple CDs when the file sizes exceed the size of one CD Also you can specify multiple locations to save to For example you can save 1 3 the data to a CD 1 3 the data to the local Drive and 1 3 the data to a network drive 7 2 DirectCD Format Utility The Surveillix DVR unit uses DirectCD 5 0 to save the data to a CD RW Drive This allows the DVR to use the CD RW just as it would any other attach...

Page 85: ...on of DirectCD Help This option opens the DirectCD help file 7 3 Formatting a CDR or CD RW from Windows To format a blank CDR or CD RW disc to be used by the DVR follow these steps WE STRONGLY RECOMMEND NOT USING CD RW DISCS CD RW DISCS CAN TAKE UP TO 30 MINUTES OR MORE TO FORMAT AND HAVE COMPATIBILITY PROBLEMS Format a CDR or CD RW Disc on the DVR unit 1 Exit and Restart in Windows Mode 2 Insert ...

Page 86: ... 2 Enter Backup and click the button 3 Click the button in the DirectCD window which opens The CD begins formatting A CDR disc will take anywhere from 15 to 30 Seconds to format and a CD RW disc will take anywhere from 45 60 Minutes When finished Direct CD will indicate it is ready for reading and writing 4 Close the DirectCD window to return to Backup 7 5 Backup Options Overview The BACKUP OPTION...

Page 87: ...f the drives you wish to backup to This option would be used if you have a large amount of data that must be spread across several drives 7 Backup Media Selection This area allows you to select the location you want to backup the data to Select a location by placing a check in the appropriate box 8 Network Drive This option allows you to select a Network location to save the data to 9 Browse This ...

Page 88: ...ements Color coded boxes represent No data Recorded data or Selected data Select a time by clicking on one of the boxes deselect it by clicking on it again 3 Backup Time Specifies at what time the Backup Schedule is executed 4 Save Backup Setting Saves the current settings for scheduled backup The current recording schedule if any will now be executed daily 5 Network Drive Used to connect to a dri...

Page 89: ...rive from use for Scheduled Backup change its name back to DVR 4 Restart the DVR and return to the Scheduled Backup window 7 8 Creating Scheduled Backup Creating Scheduled Backup 1 Enter Backup and select the Schedule radio button at the top of the window 2 Select the times to backup by clicking on the desired blocks The blocks will turn red when selected Click a block again do deselect it 3 Set t...

Page 90: ... indicate the number of CDs needed to store the backup video eg 980MB of video 600MB of storage per disk 1 63 so 2 disks would be needed Click the button To backup to a hard drive check the box for Fixed HDD Select the correct hard drive from the Select Backup Media box then press the button If the amount of video exceeds the storage capacity of the media being used then an error message will be d...

Page 91: ...een 2 Select the LEAVE AS IS option to continue using the disc for future Backing Up by the DVR unit You may not be able to read the disk in other CDROM drives if this is selected unless the Select the CLOSE TO READ ON ANY COMPUTER option to close and allow the data to be read in most CDROM drives 3 Press OK The CD RW drive door should open Remove the disc and place in a protective sleeve or case ...

Page 92: ...ation of Directcd exe is C Program Files Roxio Easy CD Creator 5 DirectCD Directcd exe 7 12 Confirm Windows Password using vFormat It may be necessary under some circumstances to confirm the Windows system password in order for the Scheduled Backup function to work If the Scheduled Backup radio button is grayed out and cannot be selected follow the instructions below See the section on the Backup ...

Page 93: ...81 C H A P T E R LAN ISDN PSTN Connections This chapter includes the following information Overview Configuring TCP IP Setting up a PSTN Connection Creating Users for PSTN Connections ...

Page 94: ...DVR unit allows you to fully create and edit all Network settings available on Windows 2000 The DVR unit comes equipped with a 10 100 Network Interface Card NIC This card uses a standard RJ 45 connector The DVR unit comes preconfigured with an IP Address of 10 0 0 130 and a subnet mask of 255 255 255 0 These IP settings will work for many users If these IP settings are sufficient then you will not...

Page 95: ... effect Do this by pressing the START button on the Desktop and selecting Shut Down Connect the DVR to a LAN 1 Using a standard RJ 45 Cable plug one end into a Hub or Network Jack ultimately connected to a hub and the other end into the DVR unit See Section 1 3 ...

Page 96: ...84 C H A P T E R Digital Signature Verifier This chapter includes the following information Overview Using the Digital Signature Verifier ...

Page 97: ...the Software Installation disc supplied with the DVR unit is the Digital Signature Verifier program This program can be installed on any computer and verifies an image in question 9 2 Installation Installing the Digital Signature Verifier 1 Insert the Software Installation Disc into the CDROM Do not install on the DVR unit 2 Select the Digital Signature Verifier option to begin installation When t...

Page 98: ...o load the JPG or AVI image 3 Enter the SITE CODE of the DVR unit that the image was originally extracted from 4 Press the VERIFY button If the image has not been tampered with the program will display a message that says Original image file If the image has been tampered with then a red square will be drawn around the image and a message will appear saying Entire image changed or wrong SITE CODE ...

Page 99: ...87 ...

Page 100: ...88 C H A P T E R Backup Viewer This chapter includes the following information Overview Using the Backup Viewer ...

Page 101: ...rmat is extremely difficult to tamper with and therefore is the ideal solution when law enforcement and the legal department are involved This video cannot be read by any other viewer The Backup Viewer is essentially the search portion of the DVR software For Detailed explanation of these functions refer to Chapter 5 Figure 10 Backup Viewer ...

Page 102: ...1 Insert the Software Installation Disc into the CDROM Do not install on the DVR unit 2 Select the Backup Viewer option to begin installation When the WELCOME screen appears select NEXT 3 When the CHOOSE DESTINATION LOCATION window appears select NEXT ...

Page 103: ...4 When the SELECT PROGRAM FOLDER window appears click NEXT 5 Select either 16 or 32 channel option depending on the Model you have You can always reinstall and change this option at a later date Click Next ...

Page 104: ...92 6 If you have purchased the TVS POS Remote then select the YES option Otherwise select the NO option Click Next 7 When this window appears click Finish Setup is now complete ...

Page 105: ...M drive letter from the BACKUP MEDIA box For Hard Drive data either select an attached Hard Drive under the BACKUP MEDIA window or select the OPEN FOLDER icon The Open Folder icon allows you to browse to the specified directory Once selected any available video data will be displayed in the CHOOSE START HOUR box 4 Select a time to play by clicking on the desired time 5 Press OK The Video should no...

Page 106: ...94 C H A P T E R Emergency Agent This chapter includes the following information Overview Using the Emergency Agent Software ...

Page 107: ...he taskbar It constantly monitors for a signal from the DVR unit When an alarm signal is detected the Emergency Agent Image Viewer window opens and starts playing the video from the camera associated to the alarm 11 2 Installing the Emergency Agent 1 Insert the Software Installation Disc into the CDROM Do not install on the DVR unit Select the Emergency Agent option to begin installation and accep...

Page 108: ...n Setting menu 4 The Emergency Agent uses one port to transfer the data through The port can be adjusted inside the Communication Setting Menu if necessary It is recommended that unless the port must be changed that the default setting should be used 5 Enter the IP Address of the computer running the Emergency agent software in the Emergency IP in the Network Setup section 6 Click OK 7 Select the ...

Page 109: ... Start Programs Toshiba Emergency Agent Emergency Agent 2 Click New in the DVR List and enter the site code site name and IP Address of the DVR you wish to connect to in the Site Edit window that opens Click Save 3 Click the Tools menu and select Setup 4 Confirm that the Listen Port in the Configuration Window is set to the same number as the Emergency Port in Communication Settings on the DVR If ...

Page 110: ...VR to Emergency Agent 6 Modify Opens Site Edit to allow modification of selected DVR List Item 7 Delete Deletes selected DVR List Item 8 Date Selects date of events to display in the Event List 9 Event Selects type of Event to Display in the Event List 10 DVR Selects DVR to display in the Event List 11 Reset Resets Date Event and DVR fields to defaults 12 Event List Item Individual Event in Event ...

Page 111: ...AVI video 5 Export Exports AVI or JPG file to selected location 6 Alarm Event Information Display Displays the event number and pertinent recorded information related to the alarm event 7 Playback Controls The play controls allow you to play the video forward backwards and frame by frame 8 Display Displays video playback 9 Previous Alarm Moves to previous Alarm Event 10 Continuous Playing plays th...

Page 112: ...video footage is saved 3 Voice Warning Offers several configuration settings for activating an audible indicator when the Emergency Agent receives an event 4 Listen Port Indicates the port which the Emergency Agent uses to listen for incoming events This number should be changed to the same number as is set in the Emergency Port in Communication Settings on the DVR ...

Page 113: ...101 C H A P T E R Web Viewer This chapter includes the following information Overview Configuring the Web Viewer ...

Page 114: ...lorer In order to log in to the DVR server a user account must be made for the user This ensures that only authorized personnel are allowed to log in In addition each user can be assigned different privileges that allow them or deny them access to different functions See Section 5 9 User Management For example a user can be granted access to only view cameras 4 8 and 16 1 Screen Division Buttons A...

Page 115: ...ing this for the first time on a Computer a window will open and you will be asked to accept an Active X installation Select Yes to this NOTE If you receive a message saying your Internet Explorer security settings do not allow you to download Active X components then you will need to adjust your browser security settings One way to do this is to add the IP address of the DVR to your trusted sites...

Page 116: ...104 C H A P T E R Remote Software This chapter includes the following information Overview Configuring Remote Software ...

Page 117: ...iven time The Frames per Second passed to the Remote Client varies greatly depending on the connection type and speed In order to log in to the DVR server a user account must be made for the user This ensures that only authorized personnel are allowed to log in In addition each user can be assigned different privileges that allow them or deny them access to different functions See Section 5 9 User...

Page 118: ...ent 256MB System Memory DirectX 8 or higher Compatible video card ATI Preferable Internet or LAN Connection DSL Cable Modem T1 ISDN etc TCP IP installed Microsoft Windows 2000 or XP Operating System 1024 x 768 display resolution 32 Bit color depth or better 13 2 Remote Software Setup 13 2 1 Installing Remote Software 1 On the Client computer insert the Surveillix Software CD into the CD ROM The CD...

Page 119: ...Creating a New Remote Connection 1 Select Start Æ Programs Æ DVR Æ Center Æ DVR Center The Toshiba Surveillix Center Software opens and a Site Connection List window opens 2 Press New to open the Site Detail Information window 3 Enter the Site Code and Site Name The Site Code will be the name displayed inside the connection box to help you identify the unit 4 Enter the IP Address of the DVR server...

Page 120: ...r Remote Connection The DVR can have up to 5 Simultaneous remote Connections Each user can perform functions on the DVR unit and will not affect the other users The only exception to this is accessing Setup Only one user is allowed to access setup 1 Enter Setup on the DVR unit 2 Click the Communication Setup button to open the Network menu 3 Uncheck the Disable Remote Control option You should now...

Page 121: ...109 Appendix A Appendix A ...

Page 122: ...40 2 5k 640x240 4 8k Average File Size 640x480 7 11k Video Inputs 4 CH BNC Composite Outputs RCA Video Outputs SVGA Motion Detection Up to 5 Regions Per Channel Adjustable Sensitivity Remote Operation Full Remote Control Through PSTN ISDN ADSL LAN and TCP IP Remote Software Compatible with Microsoft Windows 95 98 Me NT 2000 XP PAN TILT ZOOM Built In RS 485 422 232 Interface Recording Mode Continuo...

Page 123: ...40 2 5k 640x240 4 8k Average File Size 640x480 7 11k Video Inputs 8 CH BNC Composite Outputs RCA Video Outputs SVGA Motion Detection Up to 5 Regions Per Channel Adjustable Sensitivity Remote Operation Full Remote Control Through PSTN ISDN ADSL LAN and TCP IP Remote Software Compatible with Microsoft Windows 95 98 Me NT 2000 XP PAN TILT ZOOM Built In RS 485 422 232 Interface Recording Mode Continuo...

Page 124: ...40 2 5k 640x240 4 8k Average File Size 640x480 7 11k Video Inputs 16 CH BNC Composite Outputs RCA Video Outputs SVGA Motion Detection Up to 5 Regions Per Channel Adjustable Sensitivity Remote Operation Full Remote Control Through PSTN ISDN ADSL LAN and TCP IP Remote Software Compatible with Microsoft Windows 95 98 Me NT 2000 XP PAN TILT ZOOM Built In RS 485 422 232 Interface Recording Mode Continu...