Toshiba KV-DVR, Operation Manual

Page 1: ...i Surveillix KV EVR KV DVR Operations Manual ...

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Page 3: ...S BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION EVEN IF TOSHIBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER IN AN ACTION OR CONTRACT OR TORT INCLUDING NEGLIGENCE This software and documentation are copyrighted All other rights including ownership of the software are reserved to DVR Support Center TOSHIBA and Surveillix are registered trademarks of TOSHIBA CORPORATION in...

Page 4: ...tain the bill of sale or provide other proof of purchase 2 You must schedule service within thirty days after you discover a defective product or part 3 All warranty servicing of this product must be made by an ISD authorized service center 4 The warranty extends to defects in material or workmanship as limited above and not to any products or parts that have been lost or discarded by user The war...

Page 5: ...he supply circuit and the effect that overloading of the circuits might have on over current protection and supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern E Reliable Earthing Reliable earthing of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to ...

Page 6: ...N 61000 4 3 2002 EN 61000 4 11 1994 LOW VOLTAGE DIRECTIVE 73 23 EEC as amended by Article 13 of 93 68 EEC per the provisions of EN 60950 1 2001 Safety Precautions WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE DO NOT OPEN THE CABINET REFER SERVICING TO QUALIFIED PERSONNEL ONLY WARNING RISK OF ...

Page 7: ...Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning 7 Power Cord Protection Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed against them paying particular attention to cords at plugs convenience receptacles and the point where they exit from the product 8 Ove...

Page 8: ...that are covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to its normal operation If the product has been dropped or damaged in any way When the product exhibits a distinct change in performance this indicates a need for service 16 Servicing Do not attempt to...

Page 9: ...hey may damage the surface of the DVR unit If you use a chemical saturated cloth to clean the unit follow that product s instructions This DVR unit is designed to last for long periods of time To keep your DVR unit always operational we recommend regular inspection maintenance cleaning parts or replacement For details contact your nearest dealer Moisture condensation damages the DVR unit Please re...

Page 10: ...P 13 2 3 MOUSE SETUP 13 2 4 MONITOR SETUP 14 2 5 POWER SETUP 14 2 6 CONNECTING A VIDEO SOURCE TO THE DVR 14 2 7 LOOPING OUTPUT TERMINATION 14 2 8 CONNECTING SENSORS TO THE DVR 15 2 9 CONNECTING CONTROL OUTPUTS TO THE DVR 15 2 10 LOOPING OUTPUTS 16 2 11 ADDITIONAL OUTPUTS AND CONNECTORS 16 2 12 SWAPPABLE HARD DRIVES 17 2 12 1 Swapping a Hard Drive 17 2 13 MONITOR SETUP 18 2 14 OPTIONAL COMPONENTS 1...

Page 11: ... Emergency Agent 38 4 5 6 Special Day Schedule 38 4 5 7 Creating and Editing a Special Day Schedule 39 4 6 SENSOR 39 4 7 GENERAL 40 4 7 1 Voice Warning 41 4 7 2 Video Loss Alarm 41 4 7 3 Intensive Recording Overview 42 4 7 4 Intensive Recording 42 4 7 5 Audio 43 4 7 6 Video Loss Alarm 43 4 7 7 Auto Sequencing 44 4 7 8 Network Setup for Remote Connections 45 4 8 TWO WAY AUDIO 46 4 9 PTZ SETUP 48 4 ...

Page 12: ...E ONSCREEN COMPASS 78 6 7 1 Using the onscreen controller and Compass 78 6 8 UNDERSTANDING TOURS 79 6 9 PTZ TOUR SCHEDULING 80 BACKING UP TO A CD RW DRIVE 82 7 1 BACKUP OVERVIEW 83 7 2 DIRECTCD FORMAT UTILITY 83 7 3 FORMATTING A CDR OR CD RW FROM WINDOWS 84 7 4 FORMATTING A CDR OR CD RW FROM THE BACKUP WINDOW 85 7 5 BACKUP OPTIONS OVERVIEW 85 7 6 SCHEDULED BACKUP OPTIONS OVERVIEW 87 7 7 SPECIFYING...

Page 13: ...NFIGURATION WINDOW 112 WEB VIEWER 114 12 1 WEB VIEWER OVERVIEW 115 12 2 CONFIGURING THE SERVER FOR REMOTE CONNECTION 116 12 3 CONNECTING TO A DVR USING WEB VIEWER 116 12 4 CLOSING THE WEB VIEWER 116 REMOTE SOFTWARE 118 13 1 REMOTE SOFTWARE OVERVIEW 119 13 1 1 Remote Client Minimum Requirements 120 13 1 2 Remote Client Recommended Requirements 120 13 2 REMOTE SOFTWARE SETUP 120 13 2 1 Installing Re...

Page 14: ...sing or settings up the DVR unit Technician Notes WARNING Only authorized technicians trained by Toshiba should attempt to repair this DVR unit All troubleshooting and repair procedures that may be shown are for reference and minor repair only Because of the complexity of the individual components and subassemblies no one should attempt to make repairs at the component level or to make modificatio...

Page 15: ...ly your security investment has never been easier to maintain Multiple users may simultaneously connect through any network connection for instantaneous live viewing digital search and off site video storage Users can also connect remotely through DSL Cable Modems ISDN or 56K dial up This powerful software enables users to establish recording schedules create motion detection zones use PTZ control...

Page 16: ...ayback and Backup Video Indexes for Easy Searching Multiple Levels of Security Access Up to 16 Looping Outputs Up to 8 Audio Inputs POS and ATM Support 1 Composite Output S Video Output Up to 32 Camera Inputs High Performance Durable Rackmount Chassis Output the Video to a NTSC PAL Display Virtually Unlimited Storage Potential Supports Digital Signature Video Loss Alarm Functionality Continuous Mo...

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Page 18: ... A P T E R 4 3 2 1 DVR Description This chapter includes the following information Input Output connector locations Front Panel Controls and LEDs Rear Panel Connectors Drive Positions Serial Number Location ...

Page 19: ...atile 4U Aluminum Rack Mount case allowing easy storage of multiple DVRs for enterprise applications Every Surveillix DVR Unit comes equipped with the latest technology Intel Pentium IV Processor 10 100 Network Interface Card NIC 256 MB of System Memory 32 MB Video Card CD RW Recorder Full Duplex High Fi Sound Functionality ...

Page 20: ...hat will be commonly used for data removal retrieval and backup replacement The most common components and buttons are shown below 1 2 1 KV DVR 1 Cooling Fan Air Intake 4 Hard Drive Array 2 CD RW Drive 5 ON OFF Power Switch 3 CD RW Open Tray Button 6 Hard Drive Activity and Power LED Display ...

Page 21: ...7 1 2 2 KV EVR 1 Hard Drive Activity and Power LED Display 4 CD RW Open Tray Button 2 ON OFF Power Switch 5 Hard Drive Array 3 CD RW Drive 6 Cooling Fan Air Intake ...

Page 22: ...USB Ports 6 Audio Inputs 18 PS 2 Keyboard Input 7 RS 422 Interface 19 PS 2 Mouse Input 8 S Video Output 20 Control Alarm Outputs 9 Audio Line In 21 Secondary Power switch 10 Audio Microphone In 22 110V 220V Switch 11 Audio Speaker Out 23 IEEE AC Power Adapter ON OFF 1 CAMERA 75 TERM 16 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 CON COM2 COM1 CH 1 in CH 2 in CH 3 in CH 4 in CH 5 in CH 6 in CH 7 in CH 8...

Page 23: ...2 Mouse Input 12 Audio Line In ON OFF ON OFF CH 1 in CH 2 in CH 3 in CH 4 in CH 5 in CH 6 in CH 7 in CH 8 in CH 9 in CH 10 in CH 11 in CH 12 in CH 13 in CH 14 in CH 15 in CH 16 in CH 17 in CH 18 in CH 19 in CH 20 in CH 21 in CH 22 in CH 23 in CH 24 in CH 25 in CH 26 in CH 27 in CH 28 in CH 29 in CH 30 in CH 31 in CH 32 in CH 1 Out CH 2 Out CH 3 Out CH 4 Out CH 5 Out CH 6 Out CH 7 Out CH 8 Out CH 9...

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Page 25: ...11 C H A P T E R Getting Started This chapter includes the following information Included Components Setting up your DVR Hardware Optional Components ...

Page 26: ...ing has been properly included with your new DVR unit If any of the following items are missing contact your dealer to arrange a replacement Included Component List 1 DVR Unit 2 Mouse 3 DVR Key 4 Manual 5 Repair CD 6 Software Installation CD 7 Keyboard 8 PTZ Adapter 9 RCA to BNC Adapter 10 Rackmount Attachments with Screws 11 Power Cable 1 2 3 4 5 6 7 8 9 10 Manual 11 ...

Page 27: ... shaped like an arrow Your mouse has two buttons a left button and a right button Quickly pressing and releasing one of these buttons is called clicking Sometimes you will need to double click or click the same button twice quickly In this manual click means to position your mouse point on an icon and to single click the left button When a right click is required this is stated clearly Double clic...

Page 28: ... Sources that can be plugged into your DVR unit including DVD players VHS players and CCTV Cameras The back of the DVR unit contains up to 16 video inputs depending on the DVR model The connectors use the BNC standard On the KV PCDVR32 32 Channel DVR all 32 of these ports are used as inputs Video Inputs The Video inputs are RG 59 BNC connectors Simply plug one end into your video source DVD Camera...

Page 29: ...ary Sensor Input Normally Open or Normally Closed option is available inside the DVR Software There is no power supplied to the ports Use an external power supply if necessary 2 9 Connecting Control Outputs to the DVR Each DVR unit may have up to 16 Control Outputs These outputs can be used to trigger devices such as Sirens Phone Dialers Lights and any other relay activated device Control Output U...

Page 30: ... See section 2 10 Looping Outputs The Video inputs are RG 59 BNC connectors Make sure there is a video source connected to the input and then connect a cable to the Channel Out The looping outs can be connected to video monitors or combined with adapters to connect to VCR s 2 11 Additional Outputs and Connectors Operation LED 4 Signal Line Signal Line Grou RX LED TX LED ...

Page 31: ...hard drive unit 5 Power Buttons Turns the power on or off to a hard drive 6 Temperature Alarm Light Turns on if a Hard Drive reaches a set temperature 1 Press the hard drive power button to turn off power to the hard drive you wish to remove 2 Turn the button lock to the open position and push the hard drive release button 3 Pull the lever outward while removing the hard drive Reverse steps to ins...

Page 32: ...or S Video Output To TV VCR Attach the Monitor or Monitors to the Rear of the HDDR unit using the cable supplied by the Monitor Manufacturer Refer to your monitor manual for detailed information on how to setup and use it NOTE The monitor you use must be capable of having a screen resolution of 1024 x 768 and display colors of at least 32 Bit ...

Page 33: ...n the fluctuating power current out to provide a consistent reliable power flow This creates a stable environment for the DVR unit and reduces failure 4 NP 4PKVM 4 Channel KVM Switch The 4 Channel KVM switch allows you to have multiple boxes up to 4 using only one keyboard mouse and monitor You can simply switch between the DVR units using the keyboard 5 Hot Swappable Redundant Power Supplies Ever...

Page 34: ...20 C H A P T E R DVR Basics This chapter includes the following information Turning the DVR on and off Becoming familiar with the Display screen Defining Screen Divisions ...

Page 35: ... to respond to these messages If you are asked to respond to the messages adding a Printer Monitor etc for the first time follow the instructions carefully After this finishes the Surveillix DVR software should load automatically and bring you to the main screen 3 2 Turning off the DVR Turning the DVR unit OFF 1 To turn off the DVR unit select the Exit button from the main screen This will prompt ...

Page 36: ...de Log In Log Out This button Logs the current user off and allows you to Log in using a different user account Setup This Brings up the setup menu from which all customizable settings can be edited PTZ Opens the PAN TILT options for controlling PTZ enabled Cameras Backup Button Brings up the Backup options Search Button Displays search features that allow you to search through previously recorded...

Page 37: ...t to trigger an audio alarm send a phone call etc Screen Division Buttons The Screen Division buttons allow you to view one or more sets of cameras at a time Full Screen Displays the video full screen Loop Pressing the Loop button sequences through the Screen Divisions sets For Example selecting the 1A and then the Loop button will sequence through 1A 2A 3A 4A and then repeat This option is not av...

Page 38: ...e The button options are shown below 1st Four Cameras View Displays cameras 1 8 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Camera View Option 2nd Four Cameras View Displays cameras 5 8 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Camera View Option...

Page 39: ...ifferent Screen Division option from the Screen Division menu Multi Camera View Displays a group of cameras within the Video Display Area Multi Camera View Displays a group of cameras within the Video Display Area Multi Camera View Displays a group of cameras within the Video Display Area Full Screen The Full Screen Option allows you to view the Video Display Area using the entire viewable area on...

Page 40: ...26 C H A P T E R Setup Options This chapter includes the following information Setup Overview Channels Color Schedule Speed Motion Detect Password Pan Tilt Audio ...

Page 41: ...etection to this as well again increasing the amount of useful video DVR Access By setting up the access passwords you can tightly control the types of access an individual may have This ensures the security and integrity of the DVR unit Camera Naming By naming each camera you can easily identify the location and any other pertinent information that may be helpful simply by viewing it on the Video...

Page 42: ... the camera allows you to activate both Standard Recording and Intensive Recording Bright Adjusts the Brightness of the selected camera Hue Adjusts the Hue of the selected camera Contrast Adjusts the Contrast of the selected camera Adjust Default Adjust the color settings for the selected camera back to the System default Adjust All Default Adjusts the color settings for ALL cameras to the System ...

Page 43: ...may be selected 2 Now that your Use Network Camera box is selected begin setting up the network camera by left clicking the Setup network button 3 Once in Network Camera Properties select setup to configure the IP address and port number of the desired network camera 4 STEP 1 Enter the Network Camera IP address the connection port number and click next 5 STEP 2 From the Class pull down menu select...

Page 44: ...lected Full Screen Pop Up on Sensor When Sensor alarm input is detected the camera will display full screen The video will not atomically return to normal view This option will require a user reset the screen to normal view Beep on Detect When motion is detected an internal speaker on the DVR will sound an alarm Full Screen Pop Up When Motion is detected the camera is displayed full screen The vid...

Page 45: ...eating a Motion Area Creating a Motion Area 1 Place the mouse pointer at the upper left hand corner of the area you want to designate press and hold down the left mouse button drag the mouse Let go of the button when the Motion Area is the size you want it to be 2 Continue creating as many Motion Areas as you wish up to 5 You can resize them and move them by dragging the sides and corners of the M...

Page 46: ...nts the frame rate that will be recorded This option is beneficial when higher frame rates are desired remotely The Server will only send out frames remotely that have first been encoded For Ex If the Blue ENCODING option is set to 25 PPS and the Red RECORDING option is set to 7 PPS then the DVR Server will record 7 PPS and users viewing live video remotely will receive 25 PPS on that specific cam...

Page 47: ...ilable Resolution options Quality This setting affects the quality of the video Increasing the quality of the camera can reduce the amount of pixilation within the image considerably but also increases the file size Sensitivity The Sensitivity adjusts the rate at which the Keyframe refreshes This option directly affects the codec being used to record the video Adjusting this setting can have drast...

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Page 49: ...ws the user to toggles to the Sensor Window This window allows you to create schedules for the sensors attached to the DVR Day of the Week Selects the day of the week for the schedule being made Single Selection Mode Selects all days of the week at once Special Day Recording Allows you to create special recording schedules for specific days Recording Schedule Window Displays and allows you to edit...

Page 50: ...e Use Allows the user to define which Emergency IP Addresses will be alerted 4 5 1 Schedule Setup Sensor Recording Toggles to the Recording Window default Sensor Toggles to the Sensor Window This window allows you to create schedules for the sensors attached to the DVR Day of the Week Selects the day of the week for the schedule being made Single Selection Mode Selects all days of the week at once...

Page 51: ...ENSOR button This will open the Sensor Recording Schedule Window 2 Select a single day to begin creating the schedule for or Select the SINGLE SELECTION MODE button to create the schedule for all the days of the week at once 3 Highlight the time blocks within the Recording Schedule Window for the Sensor s you wish to enable and schedule Once the desired Time Blocks are highlighted press the ENABLE...

Page 52: ... to send the video to into the IP ADDRESS field Only one IP address is supported 3 Enter the duration inside the EMERGENCY TIME field See the EMERGENCY AGENT chapter for detailed information on setting up the Emergency Agent software 4 5 6 Special Day Schedule You can create days that have a unique recording schedule You may wish to create these on days that are not typical such as Holidays Specia...

Page 53: ...ing the schedule press the SAVE SPECIAL DAY button The special day should now appear as a date within the Special Day Schedules Deleting a Special Day Schedule 5 Select a Special Day from the Special Day Schedules List and press the DELETE SPECIAL DAY button 4 6 Sensor The Sensor Window allows you to enable disable and configure Sensors Type Selects whether the Sensor will be Normally Open NO or N...

Page 54: ...ws you to adjust the On Screen Display Font size for cameras Display Control Status Bar Enables Disables Control Status Bar on the Main Display Screen See section 3 3 OSD Bold This option makes the OSD Font Bold Display Sensor Status BAR Enables Disables the Sensor Status Bar on the Main Display Screen See section 3 3 Display Motion Detection Area Box Displays the Motion area box on the Main Scree...

Page 55: ...sor Event Enables the Voice Warning on Sensor Events 4 7 2 Video Loss Alarm The DVR supports a Video Loss Alarm function which allows an Alarm Event to occur when a camera loses signal The lost signal can be due to Power failure to the camera the camera cable being cut or unplugged or the camera being damaged in some way In order to use Video Signal Loss detection cameras must either be turned ON ...

Page 56: ...active Non Intensive Channel Adjusts the Frame Rates for the Non intensive Channels the channels will drop their current settings and be forced to use this setting Intensive On Sensor This setting enables the association of Intensive Recording to sensors Non Intensive Channel Resolution The DVR automatically adjusts the Non Intensive Channels down to the system default This setting cannot be chang...

Page 57: ... 6 Video Loss Alarm The DVR supports a Video Loss Alarm function which allows an Alarm Event to occur when a camera loses signal The lost signal can be due to Power failure to the camera the camera cable being cut or unplugged or the camera being damaged in some way In order to use Video Signal Loss detection cameras must either be turned ON or OFF This is because the DVR needs to know which camer...

Page 58: ...ra Non Active Cameras that will be cycled through the Auto Sequencing shown in red Select All Selects camera all camera divisions Custom Mode Skip 0 FPS Channel This setting allows the sequencing to skip a channel that contains 0 Frames per second Interval sec Interval sec sets the amount of time a given channel will be shown on the output device Select All Selects all camera channels in the divis...

Page 59: ...to the DVR from remote connections Quality Adjusts the resolution quality when transferring video to a remote client Resolution Adjusts the resolution of the images being sent to remote clients By setting the resolution low the images will be sent faster however the image quality will be reduced considerably Figure 4 8 1 2 3 1 6 9 2 3 4 5 7 8 13 12 11 Figure 4 8 Network Setup 10 14 ...

Page 60: ...ccess it View IP Address This option allows you to view the IP configuration of the DVR Transport Rate This option is used to throttle the bandwidth on the DVR This option is based on percentages of images sent across PPP Setup Emergency Defines the modem and PPP information to dial to a remote client when the Emergency Agent Event is activated Two Way Audio This option enables the two way audio f...

Page 61: ... a 2 Way Audio Connection For The First Time If you are running this for the first time you may see a setup window This will walk you through setting up your audio and adjusting volume levels 1 Press NEXT when the WELCOME TO THE SOUND HARDWARE TEST WIZARD window appears 2 Press next when the hardware test has completed 3 Make sure the microphone is plugged in and follow the onscreen directions Pre...

Page 62: ...48 4 Press FINISH to complete the setup The software is now ready to connect to a DVR 4 9 PTZ Setup Refer to the PTZ chapter in this manual ...

Page 63: ...he Serial Number of the DVR Decoder Displays decoder information Drive Information Displays the Total Space and Free Space of the Drives installed in the DVR Video Format Displays the Video Format of the DVR NTSC or PAL Notes This is a place to type in any notes you may want to make about the DVR Contact Number Displays a user specified Contact Phone Number Tech Support Displays the Tech Support P...

Page 64: ...e Surveillix unit will stop recording when performing this operation Disk Management Allows users to view and manage disk partitions that are current on the Surveillix DVR unit User Management Allows for adding updating and deleting of user profiles Also configure the User Auto log off option for Surveillix users Calendar Allows for quick and easy navigation of current and past alarm logs Log Sele...

Page 65: ...account loaded on them The Default account should not be used as the primary account Upon a reboot of the unit for any reason the Default account will automatically be loaded For applications where maximum security is essential it is recommended that all privileges be stripped from the Default user account and all cameras be set to Forbidden 4 11 2 User Rank The User Ranking structure allows the o...

Page 66: ...age Check console allows users to easily manage the storage of the digital video recorder Manage e mail alarms and who will them when recording and storage checks will occur General Allows for E mail alarms to be enabled and sent to specified users on alarm events Users Manage users that will receive e mail alarms Storage Check Allows for configuration of storage checks alerts and log files Record...

Page 67: ...ick the video a second time Searching Instant Record Video 1 Enter the Search Mode press the INDEX SEARCH button and then select the INSTANT RECORDING option 4 13 Adjusting the Time and Date To adjust the Time and Date follow these steps 3 Begin by exiting to Windows Do this by pressing the EXIT button from the Main Display Screen and selecting Restart in Windows Mode See Section 3 3 4 Open Window...

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Page 69: ...55 C H A P T E R Search Options This chapter includes the following information Setup Overview Channels Color Schedule Speed Motion Detect Password Pan Tilt Quit to Explorer ...

Page 70: ... at a time Search Date and Time Displays the Date and Time of the video being played Date Time Displays the current time and date This date and time is stamped into the recorded video and is displayed whenever the video is played back Advanced Controls Allows you to perform operations such as adjusting the speed brightness and zooming Play Controls The options allow you to view selected video Fram...

Page 71: ...utton is pressed Play Reverse Frame by Frame This option plays the video one frame at a time in reverse One frame each time the button is pressed Jump to Beginning This option when pressed jumps to the beginning of the recorded video Play Reverse This option plays the video at normal speed in Reverse 5 3 Hour Minute Control Bar The Hour Minute Control Bar allows you to select the Hour and Minute u...

Page 72: ...ct a single image to adjust by double clicking the left mouse button on the desired image You cannot adjust multiple images at one time 2 Using the Bright Slide Bar move the bar to the right or the left To reset the Brightness press the Bright Button Zooming in on an image 1 Select a single image to adjust by double clicking on an image with the left mouse button You cannot adjust multiple images ...

Page 73: ...y narrow down large amounts of recorded video based on that criterion Preview Search The Preview search is a Search option that allows you to narrow down recorded video in a 24 Hour period It breaks down a single day into 24 images one image for each hour of the day The images are taken from the first second of each hour When an image is selected the hour chosen is then broken down into 6 images o...

Page 74: ...ances would be recorded over The Toshiba Surveillix KV PCDVR actually records both hours and allows you to select which hour to play if the need arises The following steps explain how to access the Daylight Savings Time option Accessing the Daylight Savings Time lost hour 1 From the Search Screen select the SELECT DATE button Section 5 3 2 Select the date when Daylight Savings Time lost an hour An...

Page 75: ...n the JPG file format save video clips in the AVI format The JPG and AVI file formats are extremely common with virtually universal computer support making them ideal formats to use A digital signature is also attached to every JPG and AVI file exported by the DVR for use with the bundled Digital Verifier application This function is unique to the DVR and its Verification software and should not i...

Page 76: ...ckup Along with the Save option a single camera backup option is also included with the Surveillix software The single Camera or Clip Backup allows the user to backup a single camera without having to backup multiple cameras at a given time The Clip Backup option gives the users the abilities to choose a backup time frame choose a specific camera add memo s and even make a Copy for the Backup View...

Page 77: ...ng Performing an Index Search 1 Begin by Selecting the Index Search Button The Index Search Option Box should open 2 Select a single camera or select the ALL cameras option 3 Select the SELECT TIME option to specify a specific time to search or leave it unchecked to default to the current day 4 Select an Event to search on Sensor Motion Instant Record or ATM POS If you select ATM POS you have the ...

Page 78: ...isplayed Time Displays the Time of the result Camera Number Displays the Camera Number for the returned result Type Displays the Event Type M Motion S Sensor IR Instant Record Search Results Displays the results of the search Each line represents a segment of video 1 2 3 4 5 Figure 5 8b ...

Page 79: ...een that appears has 24 images displayed Each image represents the first second of each hour If there is no image recorded during that period then nothing will be displayed When an hour is selected by double clicking on the image then a new screen appears with 6 images Each of these images represents a 10 minute segment of video Once a 10 minute segment is selected by double clicking on the image ...

Page 80: ...e Do this by double clicking on the image 10 Images should now be displayed You can move back to the previous 6 image view by right clicking on an image 5 To select a displayed 1 minute segment of video to begin playing it simply double click on the image A single image should now be displayed You can move back to the previous 10 image view by right clicking on an image 6 You can now use the Play ...

Page 81: ...clears the current Motion Region Box from the Keyframe Image Start Search This option Begins the search Motion Region Box The Motion Region Box is the user defined area of the Keyframe image You create the Motion Region Box by clicking inside the image and dragging the mouse The Motion Region Box can be resized by pulling on the little square boxes located on the outer perimeter of the Box Start T...

Page 82: ... button 4 Press the Start Search button The Object Filter Search Information window should open 5 Select an end time One hour is the default setting 6 Adjust the Sensitivity if necessary 7 Press the OK button The Search will begin When results are found they will be displayed in the column to the right If no results are found the search will end and No Images Found will be displayed in the column ...

Page 83: ...ra can be displayed at a time 5 13 Audio Playback The audio is played back at 48 000 Hz Playing Audio with the Video 1 Begin by selecting a single camera Do this by turning off all cameras but one using the CAMERA SELECT buttons The audio buttons will be displayed 2 Select a single audio channel to play When an audio channel is selected the TIME SYNCH button will automatically be selected 3 Press ...

Page 84: ...70 C H A P T E R Pan Tilt Zoom This chapter includes the following information Overview Setting up the PTZ Creating and Viewing a Preset Position Creating and Viewing a Preset Pattern ...

Page 85: ... number assigned to it by the DVR unit For Example If the DVR unit specifies the camera as Camera 5 you must set the PTZ unit to ID Number 5 5 Inside the DVR setup select the PTZ camera using the Camera Selector buttons section 4 1 1 6 Enable the PTZ functions of the camera by placing a check in the PAN TILT CONENCTION checkbox see Figure 6 2d 7 Once enabled the Protocol can be edited Select the a...

Page 86: ...Chiper CPT V9KR Series Kalatel Cyber Dome Ultrak KD6 CNB AN102 KDC VCL CNB PTZ100 LG LVC A70x s VCL LEGACY Computar LG SD 110 Vicon Dennard LG LPT A100L Vicon Speeddome DMP23 H2 Merit LI LIN Vicon Surveyor 2000 Dong Yang Unitech DRX 502A Merit LI LIN V6 Videoalarm DVRX 100 NiceCam Vision Tech DY 255RXC Panasonic WonWoo Dynacolor Pelco D Ernitec Pelco P protocol 4800bps Fastrax II Philips TC8560 TC...

Page 87: ...rts it into an RS 232 connection The RS 232 connection cable must be attached before the PTZ camera will be controllable by the DVR Attaching the RS 232 adapter 12 Locate the RS 232 adapter from the contents shipped within the DVR See Figure 6 2a 13 Connect the RJ 11 end to the RJ 11 jack on the back of the DVR and the other end to the Serial Port on the back of the DVR When connected it should lo...

Page 88: ...PTZ camera is expecting an RS 422 485 connection you must still select the RS 232 20 Enable the PTZ functions of the camera by placing a check in the PAN TILT CONENCTION checkbox 21 Once enabled the Protocol can be edited Select the appropriate Protocol NOTE Protocols are a set of instructions written by the manufacture of the PTZ cameras that allow software programs such as this DVR to control th...

Page 89: ...ol to use for the selected camera The protocol is the unique set of instructions that allows the DVR to communicate with the PTZ camera Enable Pan Tilt Enables the DVR to control the PTZ camera Open PTZ Controller This option opens the PTZ controller allowing you to move the PTZ camera On Screen Compass This option allows on screen PTZ Control This allows you to move the PTZ camera by simply click...

Page 90: ...6 4 Creating and Viewing Preset Positions A Preset Position is a user defined location where the camera can be pointed zoomed in and focused You can define up to 10 preset positions per camera Creating a Preset 1 Inside Setup select the PTZ setup option and select the camera you wish to edit 2 Inside the Pan Tilt Detail Setup select a Preset 1 10 using the Preset Select buttons See Figure 6 4 3 Mo...

Page 91: ...r a particular line of receivers that support 2 ID addresses This option is for entering a new RX address ID Set ID This option was added for a particular line of receivers that support 2 ID addresses This option is for setting the new RX address 6 6 Accessing PTZ Menu s Some protocols support the ability to access the Internal PTZ Onscreen Menu Camera Menu This option opens the PTZ Camera menu Se...

Page 92: ...ll move The longer the line the more the PTZ will travel in the specified direction 6 7 1 Using the onscreen controller and Compass Camera Number This displays the camera number you are currently controlling To change the camera simply click on the video of the camera you wish to control Zoom This option Zooms the camera in and out Iris This option adjusts the Iris on the PTZ Wiper This option act...

Page 93: ...Z Tour stays on a Preset Position Moves from one Preset position to the next when using Preset Tour 2 Setting Start Pos End Pos These options describe how to define a Mimic Tour The Start Position button begins the recording process The Stop Position button ends it Pan Swing Tilt Swing This option enables the Horizontal Pan or Vertical Tilt Guard Tours Run Stop Runs the selected Pan or Tilt Tour 1...

Page 94: ...default white color Once a camera reaches a pre defined time frame in blue the tour will begin once over the PTZ camera will then default to preset 1 Figure 6 9 Figure 6 9 Day of the week This option allows the user to specify which day of the week will be altered in the tour schedule All Allows all cameras and all hours of the day to be selected Camera Selection Shows the set schedule for each ca...

Page 95: ...g the hour allows button allows selection for all cameras in the specified hour Multi Select Mode Single Select Mode Multiple Select Mode allows for multiple days to be selected and have a specified tour schedule applied Single Select Mode allows the user to customize single days 6 7 ...

Page 96: ...king up to a CD RW Drive This chapter includes the following information Overview Enabling Backup Features Overview of DirectCD Formatting a CDR or CD RW Disc Saving Video to a CD RW Drive Removing the Disc from the Drive ...

Page 97: ...o multiple CDs when the file sizes exceed the size of one CD Also you can specify multiple locations to save to For example you can save 1 3 the data to a CD 1 3 the data to the local Drive and 1 3 the data to a network drive 7 2 DirectCD Format Utility The Surveillix DVR unit uses DirectCD 5 0 to save the data to a CD RW Drive This allows the DVR to use the CD RW just as it would any other attach...

Page 98: ...tion opens the DirectCD help file 7 3 Formatting a CDR or CD RW from Windows To format a blank CDR or CD RW disc to be used by the DVR follow these steps WE STRONGLY RECOMMEND NOT USING CD RW DISCS CD RW DISCS CAN TAKE UP TO 30 MINUTES OR MORE TO FORMAT AND HAVE COMPATIBILITY PROBLEMS Format a CDR or CD RW Disc on the DVR unit 1 Exit and Restart in Windows Mode See Section 3 3 2 Insert a blank CDR...

Page 99: ...ter Backup and click the button 3 Click the button in the DirectCD window which opens The CD begins formatting A CDR disc will take anywhere from 15 to 30 Seconds to format and a CD RW disc will take anywhere from 45 60 Minutes When finished Direct CD will indicate it is ready for reading and writing 4 Close the DirectCD window to return to Backup 7 5 Backup Options Overview The BACKUP OPTIONS win...

Page 100: ...rder of the drives you wish to backup to This option would be used if you have a large amount of data that must be spread across several drives 7 Backup Media Selection This area allows you to select the location you want to backup the data to Select a location by placing a check in the appropriate box 8 Network Drive This option allows you to select a Network location to save the data to 9 Browse...

Page 101: ...ements Color coded boxes represent No data Recorded data or Selected data Select a time by clicking on one of the boxes deselect it by clicking on it again 3 Backup Time Specifies at what time the Backup Schedule is executed 4 Save Backup Setting Saves the current settings for scheduled backup The current recording schedule if any will now be executed daily 5 Network Drive Used to connect to a dri...

Page 102: ...rive from use for Scheduled Backup change its name back to DVR 4 Restart the DVR and return to the Scheduled Backup window 7 8 Creating Scheduled Backup Creating Scheduled Backup 1 Enter Backup and select the Schedule radio button at the top of the window 2 Select the times to backup by clicking on the desired blocks The blocks will turn red when selected Click a block again do deselect it 3 Set t...

Page 103: ...p Media box and when prompted indicate the number of CDs needed to store the backup video e g 980MB of video 600MB of storage per disk 1 63 so 2 disks would be needed Click the button To backup to a hard drive check the box for Fixed HDD Select the correct hard drive from the Select Backup Media box then press the button If the amount of video exceeds the storage capacity of the media being used t...

Page 104: ...een 2 Select the LEAVE AS IS option to continue using the disc for future Backing Up by the DVR unit You may not be able to read the disk in other CDROM drives if this is selected unless the Select the CLOSE TO READ ON ANY COMPUTER option to close and allow the data to be read in most CDROM drives 3 Press OK The CD RW drive door should open Remove the disc and place in a protective sleeve or case ...

Page 105: ...ation of Directcd exe is C Program Files Roxio Easy CD Creator 5 DirectCD Directcd exe 7 13 Confirm Windows Password using vFormat It may be necessary under some circumstances to confirm the Windows system password in order for the Scheduled Backup function to work If the Scheduled Backup radio button is grayed out and cannot be selected follow the instructions below See the section on the Backup ...

Page 106: ...92 C H A P T E R LAN ISDN PSTN Connections This chapter includes the following information Overview Configuring TCP IP Setting up a PSTN Connection Creating Users for PSTN Connections ...

Page 107: ...DVR unit allows you to fully create and edit all Network settings available on Windows 2000 The DVR unit comes equipped with a 10 100 Network Interface Card NIC This card uses a standard RJ 45 connector The DVR unit comes preconfigured with an IP Address of 10 0 0 130 and a subnet mask of 255 255 255 0 These IP settings will work for many users If these IP settings are sufficient then you will not...

Page 108: ... to take effect Do this by pressing the START button on the Desktop and selecting Shut Down Connect the DVR to a LAN 1 Using a standard RJ 45 Cable plug one end into a Hub or Network Jack ultimately connected to a hub and the other end into the DVR unit ...

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Page 110: ...96 C H A P T E R Digital Signature Verifier This chapter includes the following information Overview Using the Digital Signature Verifier ...

Page 111: ...the Software Installation disc supplied with the DVR unit is the Digital Signature Verifier program This program can be installed on any computer and verifies an image in question 9 2 Installation Installing the Digital Signature Verifier 1 Insert the Software Installation Disc into the CDROM Do not install on the DVR unit 2 Select the Digital Signature Verifier option to begin installation When t...

Page 112: ...o load the JPG or AVI image 3 Enter the SITE CODE of the DVR unit that the image was originally extracted from 4 Press the VERIFY button If the image has not been tampered with the program will display a message that says Original image file If the image has been tampered with then a red square will be drawn around the image and a message will appear saying Entire image changed or wrong SITE CODE ...

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Page 114: ...100 C H A P T E R Backup Viewer This chapter includes the following information Overview Using the Backup Viewer ...

Page 115: ...rmat is extremely difficult to tamper with and therefore is the ideal solution when law enforcement and the legal department are involved This video cannot be read by any other viewer The Backup Viewer is essentially the search portion of the DVR software For Detailed explanation of these functions refer to Chapter 5 Figure 10 Backup Viewer ...

Page 116: ... 1 Insert the Software Installation Disc into the CDROM Do not install on the DVR unit 2 Select the Backup Viewer option to begin installation When the WELCOME screen appears select NEXT 3 When the CHOOSE DESTINATION LOCATION window appears select NEXT ...

Page 117: ...4 When the SELECT PROGRAM FOLDER window appears click NEXT 5 Select either 16 or 32 channel option depending on the Model you have You can always reinstall and change this option at a later date Click Next ...

Page 118: ...104 6 If you have purchased the TVS POS Remote then select the YES option Otherwise select the NO option Click Next 7 When this window appears click Finish Setup is now complete ...

Page 119: ...M drive letter from the BACKUP MEDIA box For Hard Drive data either select an attached Hard Drive under the BACKUP MEDIA window or select the OPEN FOLDER icon The Open Folder icon allows you to browse to the specified directory Once selected any available video data will be displayed in the CHOOSE START HOUR box 4 Select a time to play by clicking on the desired time 5 Press OK The Video should no...

Page 120: ...106 C H A P T E R Emergency Agent This chapter includes the following information Overview Using the Emergency Agent Software ...

Page 121: ...he taskbar It constantly monitors for a signal from the DVR unit When an alarm signal is detected the Emergency Agent Image Viewer window opens and starts playing the video from the camera associated to the alarm 11 2 Installing the Emergency Agent 1 Insert the Software Installation Disc into the CDROM Do not install on the DVR unit Select the Emergency Agent option to begin installation and accep...

Page 122: ...on Setting menu 4 The Emergency Agent uses one port to transfer the data through The port can be adjusted inside the Communication Setting Menu if necessary It is recommended that unless the port must be changed that the default setting should be used 5 Enter the IP Address of the computer running the Emergency agent software in the Emergency IP in the Network Setup section 6 Click OK 7 Select the...

Page 123: ... Start Programs Toshiba Emergency Agent Emergency Agent 2 Click New in the DVR List and enter the site code site name and IP Address of the DVR you wish to connect to in the Site Edit window that opens Click Save 3 Click the Tools menu and select Setup 4 Confirm that the Listen Port in the Configuration Window is set to the same number as the Emergency Port in Communication Settings on the DVR If ...

Page 124: ...DVR to Emergency Agent 6 Modify Opens Site Edit to allow modification of selected DVR List Item 7 Delete Deletes selected DVR List Item 8 Date Selects date of events to display in the Event List 9 Event Selects type of Event to Display in the Event List 10 DVR Selects DVR to display in the Event List 11 Reset Resets Date Event and DVR fields to defaults 12 Event List Item Individual Event in Event...

Page 125: ...AVI video 5 Export Exports AVI or JPG file to selected location 6 Alarm Event Information Display Displays the event number and pertinent recorded information related to the alarm event 7 Playback Controls The play controls allow you to play the video forward backwards and frame by frame 8 Display Displays video playback 9 Previous Alarm Moves to previous Alarm Event 10 Continuous Playing plays th...

Page 126: ...video footage is saved 3 Voice Warning Offers several configuration settings for activating an audible indicator when the Emergency Agent receives an event 4 Listen Port Indicates the port which the Emergency Agent uses to listen for incoming events This number should be changed to the same number as is set in the Emergency Port in Communication Settings on the DVR ...

Page 127: ...113 ...

Page 128: ...114 C H A P T E R Web Viewer This chapter includes the following information Overview Configuring the Web Viewer ...

Page 129: ...lorer In order to log in to the DVR server a user account must be made for the user This ensures that only authorized personnel are allowed to log in In addition each user can be assigned different privileges that allow them or deny them access to different functions See Section 5 9 User Management For example a user can be granted access to only view cameras 4 8 and 16 1 Screen Division Buttons A...

Page 130: ...ing this for the first time on a Computer a window will open and you will be asked to accept an Active X installation Select Yes to this NOTE If you receive a message saying your Internet Explorer security settings do not allow you to download Active X components then you will need to adjust your browser security settings One way to do this is to add the IP address of the DVR to your trusted sites...

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Page 132: ...118 C H A P T E R Remote Software This chapter includes the following information Overview Configuring Remote Software ...

Page 133: ...iven time The Frames per Second passed to the Remote Client varies greatly depending on the connection type and speed In order to log in to the DVR server a user account must be made for the user This ensures that only authorized personnel are allowed to log in In addition each user can be assigned different privileges that allow them or deny them access to different functions See Section 5 9 User...

Page 134: ...alent 256MB System Memory DirectX 8 or higher Compatible video card ATI Preferable Internet or LAN Connection DSL Cable Modem T1 ISDN etc TCP IP installed Microsoft Windows 2000 or XP Operating System 1024 x 768 display resolution 32 Bit color depth or better 13 2 Remote Software Setup 13 2 1 Installing Remote Software 1 On the Client computer insert the Toshiba Software CD into the CD ROM The CD ...

Page 135: ...Creating a New Remote Connection 1 Select Start Æ Programs Æ DVR Æ Center Æ DVR Center The Toshiba Surveillix Center Software opens and a Site Connection List window opens 2 Press New to open the Site Detail Information window 3 Enter the Site Code and Site Name The Site Code will be the name displayed inside the connection box to help you identify the unit 4 Enter the IP Address of the DVR server...

Page 136: ...r Remote Connection The DVR can have up to 5 Simultaneous remote Connections Each user can perform functions on the DVR unit and will not affect the other users The only exception to this is accessing Setup Only one user is allowed to access setup 1 Enter Setup on the DVR unit 2 Click the Communication Setup button to open the Network menu 3 Uncheck the Disable Remote Control option You should now...

Page 137: ...123 ...

Page 138: ...124 Appendix A Appendix A contains technical specifications for many of the DVR internal components ...

Page 139: ...e File Size 720x480 7 11k Video Inputs 8CH BNC 16CH BNC 32CH BNC Looping Outputs 8CH BNC 16CH BNC 0 Composite Outputs RCA Audio 8 Channels Mono Video Outputs S Video SVGA Max FPS Per Channel 30 Frames Per Second FPS Motion Detection Up to 5 Regions Per Channel Adjustable Sensitivity Remote Operation Full Remote Control Through PSTN ISDN ADSL LAN and TCP IP Remote Software Compatible with Microsoft...

Page 140: ...ize 720x480 7 11k Video Inputs 8 CH BNC 16 CH BNC 32 CH BNC 64 CH BNC Looping Outputs 8 CH BNC 16 CH BNC 32 CH BNC 0 Composite Outputs RCA Audio 8 Channels Mono Video Outputs S Video SVGA Max FPS Per Channel 30 Frames Per Second FPS Motion Detection Up to 5 Regions Per Channel Adjustable Sensitivity Remote Operation Full Remote Control Through PSTN ISDN ADSL LAN and TCP IP Remote Software Compatib...