176
If Something Goes Wrong
Resolving a hardware conflict
5.375 x 8.375 ver 2.3
Some programs run correctly but others do not.
This is probably a configuration problem. If a program does
not run properly, refer to its documentation and check that the
hardware configuration meets its needs.
A diskette will not go into the optional external diskette
drive.
You may already have a diskette in the drive. Make sure the
drive is empty.
You may be inserting the diskette incorrectly. Hold the
diskette with the hub side facing down, and insert it so that
the metal head window cover goes into the drive first.
The metal cover or a loose label may be obstructing the path
into the drive. Carefully inspect the diskette. If the metal
cover is loose, replace the diskette. If the label is loose,
replace the label and try inserting the diskette again.
The computer displays the
Non-system disk or disk error
message.
If you are starting the computer from a diskette, the diskette
in the drive does not have the files necessary to start the
computer. Replace it with a bootable diskette.
The drive cannot read a diskette.
Try another diskette. If you can access the second diskette,
the first diskette (not the drive) is probably causing the
problem. Run Error-checking on the faulty diskette (for
instructions see
“Disk drive problems” on page 174
DVD-ROM or multi-function drive problems
You cannot access a disc in the drive.
If the DVD-ROM or multi-function drive is an external drive,
make sure that the drive’s cable is properly connected to the
computer.
