Toshiba LX810 series, User Manual

Page 1: ...User s Manual TOSHIBA LX810 LX815 LX830 LX835 series ...

Page 2: ...ootnotes 1 22 Messages 1 25 Chapter 2 Getting Started Equipment checklist 2 1 Conventions 2 1 Using your product for the first time 2 2 Turning off the power 2 8 Chapter 3 The Grand Tour Computer 3 1 Left side 3 3 Right side 3 5 Back 3 6 Wireless Keyboard 3 8 Wireless Mouse 3 9 Remote Controller 3 10 Internal Hardware Components 3 16 Monitoring of power condition 3 18 Specifications 3 18 Chapter 4...

Page 3: ...ter Handling 4 42 Heat dispersal 4 43 Chapter 5 Utilities and Advanced Usage Utilities and Applications 5 1 Special features 5 4 TOSHIBA Password utility 5 6 TOSHIBA System Settings 5 8 TOSHIBA Media Player by sMedio TrueLink 5 13 TOSHIBA PC Health Monitor 5 14 System Recovery 5 16 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 13 Index Gl...

Page 4: ...ove including conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Please comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accurac...

Page 5: ...nd other countries ATHEROS is a trademark of Qualcomm Atheros Inc registered in the United States and other countries Realtek is a registered trademark of Realtek Semiconductor Corporation Other trademarks and registered trademarks not listed above may be used in this manual Regulatory Information FCC information FCC notice Declaration of Conformity Information This equipment has been tested and f...

Page 6: ...ice may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Contact Address TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 1697 Telephone 949 583 3000 EU Declaration of Conformity This product is carrying the CE Mark in accordance with the related European Directives Resp...

Page 7: ...roduct in working environments other than the above mentioned Residential commercial and light industry environments For example the following environments are not approved Industrial Environments e g environments where a mains voltage of 380 V three phase is used Medical Environments Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working e...

Page 8: ...s exgences du Règlement sur le matériel brouileur du Canada Following information is only valid for EU member States Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black ...

Page 9: ...t stick depending on the country and region where you purchased REACH Compliance Statement The new European Union EU chemical regulation REACH Registration Evaluation Authorization and Restriction of Chemicals entered into force on 1 June 2007 TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according ...

Page 10: ...IS LICENSED UNDER THE AVC THE VC 1 AND MPEG 4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER FOR I ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS VIDEO AND OR II DECODING AVC VC 1 AND MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH...

Page 11: ...t be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARR...

Page 12: ...met 1 Redistributions of source code must retain the copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software mu...

Page 13: ...energy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep Mode which shuts down the system and display within 15 minutes of inactivity in AC power mode TOSHIBA recommen...

Page 14: ...ystem To ensure proper use of this product please read this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure To prevent direct exposure to the laser beam do not try to open the ...

Page 15: ...CT To use this model properly read the instruction manual carefully and keep this manual for your future reference In case of any trouble with this model please contact your nearest AUTHORIZED service station To prevent direct exposure to the laser beam do not try to open the enclosure General Precautions TOSHIBA computers are designed to optimize safety minimize strain and withstand the rigors of...

Page 16: ...y environment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they may overheat To keep your computer in prime operating condition protect your work area from Dust moisture and direct sunlight Equipment that generates a ...

Page 17: ...ject it to any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction Mobile phones Please be aware that the use of mobile phones can interfere with the audio system The operation of the computer will not be impaired in any way but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use ...

Page 18: ...Bluetooth wireless technology as defined by the Bluetooth Special interest Group Please note that it is not possible to confirm the operation of all functions of all Bluetooth devices that are available In view of this it may be noted that some functions associated with a specific device might not operate properly CAUTION about Wireless Devices The wireless devices have not completed verification ...

Page 19: ...sponsible representatives of the organization These situations may for example include Using the Wireless products equipment on board of airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g ai...

Page 20: ...z Frequencies in Europe Italy For private use a general authorization is required if WAS RLAN s are used outside own premises Luxembourg Implemented General authorization required for network and service supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of a...

Page 21: ...Hz and 5GHz channel limitations apply for outdoor usage The user should use the wireless LAN utility to check the current channel of operation If operation is occurring outside of the allowable frequencies for outdoor use as listed above the user must contact the applicable national spectrum regulator to request a license for outdoor operation Canada Industry Canada IC This device complies with RS...

Page 22: ...da limits for the general population consult Safety Code 6 obtainable from Health Canada s website www hc sc gc ca Caution Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5 15 to 5 25GHz frequency range Taiwan Article 12 Without permission granted by the NCC any company enterprise or user is not allowed to change frequency enhance trans...

Page 23: ...uses RF interference to other radio stations promptly change the frequency being used change the location of use or turn off the source of emissions 3 Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations 2 Indication for Wireless LAN The indication shown below appears on this equipment 1 2 4 This equipment uses a frequ...

Page 24: ...pproval Number D111209003 Realtek RTL8188CE Wireless LAN 802 11n PCI E NIC b g n Wireless LAN The Name of the radio equipment RTL8188CE DSP Research Inc Approval Number D100075001 Realtek RTL8723AE Wireless LAN 802 11n PCI E NIC b g n Wireless LAN and Bluetooth The Name of the radio equipment RTL8723AE DSP Research Inc Approval Number D111514003 The following restrictions apply Do not disassemble ...

Page 25: ...e features and specifications corresponding to all of the icons or switches shown on the computer chassis CPU Central Processing Unit CPU Performance Legal Footnotes CPU performance in your computer product may vary from specifications under the following conditions use of certain external peripheral products use of battery power instead of AC power use of certain multimedia computer generated gra...

Page 26: ...requires that the following hardware and software requirements are met 64 bit Operating System 64 bit CPU Chipset and BIOS Basic Input Output System 64 bit Device drivers 64 bit applications Certain device drivers and or applications may not be compatible with a 64 bit CPU and therefore may not function properly Memory Main System Part of the main system memory may be used by the graphics system f...

Page 27: ...e of the computer the brightness of the LCD screen will deteriorate This is an intrinsic characteristic of LCD technology Maximum brightness is only available when operating in AC power mode Graphics Processing Unit GPU Graphics processing unit GPU performance may vary depending on product model design configuration applications power management settings and features utilized Total Available Graph...

Page 28: ...ntially hazardous situation which could result in death or serious injury if you do not follow instructions Pay attention A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment Please read A note is a hint or advice that helps you make best use of your equipment User s Manual 1 25 ...

Page 29: ...cal Mouse TOSHIBA Wireless Receiver dongle Remote controller Is included with some models AC adaptor and power cord 2 pin plug or 3 pin plug Two AA batteries prepared for remote controller and four AAA batteries prepared for wireless keyboard mouse Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged contact your dealer immediate...

Page 30: ...amiliar with Start screen You can go to the Start screen by clicking the Start charm You can also use the Windows logo key on your keyboard to go to Start screen For detailed information please refer to the Windows Help and Support Using your product for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer...

Page 31: ...A AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor Never plug the AC adaptor into a power source that do...

Page 32: ...rniture or any other surface that could be marred by exposure to heat since the computer base and AC adaptor s surface increase in temperature during normal use Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions 1 Connect the power cor...

Page 33: ...st the stand manually instead of sliding it on the table in case of the situations below The stand may damage the table The stand cannot slide on the table easily Be careful not to place your fingers on the hinge between the computer s back and the stand as this could cause personal injury such as the finger pinch For models with subwoofer it is recommended not allow the cables to be passed from t...

Page 34: ...t work properly Installing the battery of the keyboard and mouse Installing the batteries of the mouse 1 Open the battery cover on your wireless mouse 2 Put two AAA batteries into the battery groove Figure 2 5 Installing the batteries of the mouse 2 1 1 Battery cover 2 Batteries 3 Close the battery cover Installing the batteries of the keyboard 1 Open the battery cover on your wireless keyboard 2 ...

Page 35: ...r switch on the back of the keyboard mouse to the ON position 4 Press the Connect button of the keyboard mouse Please refer to the Wireless Keyboard and Wireless Mouse section in Chapter 2 Grand Tour for the location of the connect button The connection will be established Turning on the power This section describes how to turn on the power the Power indicator will then indicate the status Please ...

Page 36: ...nd a list of charms with different demands including basic tasks such as turning off the power and advanced PC settings You can also find the settings and features that you re familiar with by clicking the Desktop tile from the Start screen For detailed information on what is new and how to operate Windows 8 please refer to the Windows Help and Support Turning off the power The power can be turned...

Page 37: ...e ways this can be achieved In the Settings charm click Power and then select Restart Press CTRL ALT and DEL simultaneously once to display the menu window and then select Restart by clicking the power icon in the lower right corner Press the power button and hold it down for five seconds Once the computer has turned itself off wait between ten and fifteen seconds before turning the power on again...

Page 38: ...ount of time Please note that keyboard keys can only be used if the Wake up on Keyboard option is enabled within the TOSHIBA System Settings If the computer enters Sleep Mode while a network application is active the application might not be restored when the computer is next turned on and the system returns from Sleep Mode To prevent the computer from automatically entering Sleep Mode disable Sle...

Page 39: ...uter saves the contents of memory to the Hard Disk Drive However for safety sake it is best to save your data manually Do not install or remove a memory module while the computer is in Hibernation Mode Data will be lost Do not switch to Hibernation Mode while transferring data to external media such as USB devices memory media or other external memory devices Data will be lost Benefits of Hibernat...

Page 40: ...lid In order to define these settings you can follow the steps as described below 1 Click Power Options and then click Choose what the power button does or Choose what closing the lid does 2 Enable the desired Hibernation Mode settings for When I press the power button 3 Click the Save changes button Data save in Hibernation Mode When you turn off the power in Hibernation Mode the computer will ta...

Page 41: ...Legal Footnotes section Please handle your computer carefully to avoid scratching or damaging the surface Computer Front side The following figure shows the computer s front side Figure 3 1 Front side of the computer 6 1 7 5 2 4 3 8 1 Wireless communication antennas not shown 5 Power button 2 Microphone 6 CIR in Window 3 Web Camera LED 7 Stereo speakers 4 Web Camera 8 Display screen Provided with ...

Page 42: ...at via the internet using specialized applications Some models are equipped with a Web Camera Do not point the web camera directly at the sun Do not touch or press strongly on the web camera lens Doing so may reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becomes dirty Power button Press this button to turn the computer s power on and off Whe...

Page 43: ... 10 10 1 Display off button 6 Volume down button 2 AV select button 7 Memory media slot 3 Brightness up button 8 Headphone jack 4 Brightness down button 9 Microphone jack 5 Volume up button 10 Universal Serial Bus USB 3 0 ports Provided with some models Product appearance depends on the model you purchased Display off button Press this button to turn off the computer s display panel AV select butt...

Page 44: ...rt an SD SDHC SDXC memory card miniSD microSD Card and MultiMediaCard Refer to the Memory media section for more information Keep foreign metal objects such as screws staples and paper clips out of the Memory media slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Headphone jack A 3 5 mm mini headphone jack enables connection...

Page 45: ...er clips out of the USB port Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Please note that it is not possible to confirm the operation of all functions of all USB devices that are available In view of this it may be noted that some functions associated with a specific device might not operate properly USB 3 0 port s may work ...

Page 46: ...ack 5 HDMI input port 11 Battery cover 6 TV antenna jack Provided with some models Product appearance depends on the model you purchased You may also see the battery cover on the back of the computer Please do not open the battery cover to avoid any possible damage Cooling vents The cooling vents help the processor to avoid overheating Do not block the cooling vents Keep foreign metal objects such...

Page 47: ...omputer TV Tuner jack Connect the coaxial cable to this port to watch TV programs on your computer or record them The dimensions and shape of the TV Tuner jack vary for different regions Some models are equipped with a TV tuner Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer Universal Serial...

Page 48: ...uter at the time of purchase depends on the model you purchased using the wrong AC adaptor can cause damage to the computer Wireless Keyboard Front The following figure shows the front of the wireless keyboard One of the following keyboards is provided depending on the model you purchased Figure 3 5 Front of the wireless keyboard 1 Figure 3 6 Front of the wireless keyboard 2 Back The following fig...

Page 49: ...gure shows the front of the wireless mouse Figure 3 8 Front of the wireless mouse 2 3 4 1 1 Wheel 3 Right button 2 Battery indicator mouse 4 Left button Wheel Used for vertical or horizontal screen scrolling Battery indicator mouse This indicator normally glows for five seconds when the mouse is turned on Blinking for five seconds shows the battery of the mouse is low And fast blinking for two sec...

Page 50: ...er with a media player such as ArcSoft TV 5 0 TOSHIBA VIDEO PLAYER TOSHIBA Blu ray Disc Player etc to play discs and videos or to watch and record television programs If Windows 8 Media Center Pack is installed some buttons on the remote controller cannot be used for ArcSoft TV 5 0 The remote controller helps you navigate through the media player which is in use just as a cable TV remote control n...

Page 51: ... info 17 Clear 25 Rewind 2 Pause 10 OK 18 Recorded TV 26 Record 3 Access indicator 11 Mute 19 Guide 27 Blue 4 Power 12 Channel Page up and down 20 Volume 28 Yellow 5 Stop 13 Live TV 21 Volume 29 Green 6 Fast Forward 14 DVD Menu 22 Arrows 30 Red 7 Skip 15 Numbers 23 Back 31 Teletext 8 Start 16 Enter 24 Replay User s Manual 3 11 ...

Page 52: ...rged Record Records the selected television program and stores it on your hard disk drive Stop Stops the media currently playing Pause Pauses an audio or video track and live or recorded TV programs Play Plays the selected media REW Rewind Moves the media video disc music and so on backwards FWD Fast Forward Moves the media video disc music and so on forwards Replay Moves media backward seven seco...

Page 53: ... Guide EPG screen if the ArcSoft TV 5 0 window is active Live TV Allows you to switch to the Live TV screen if the ArcSoft TV 5 0 window is active DVD Menu Opens the main menu on a DVD movie if available Numbers Allows you to select a channel or chapter number while watching TV or CD DVD replay Numbers letters or symbols can be entered To select a channel or chapter number of two or more digits pr...

Page 54: ...Figure 3 11 Operational range of the remote controller 1 2 15 15 15 15 Vertically Vertically 1 CIR in Window 2 Remote controller The appearance of the provided Remote Controller may vary depending on the model you purchased Even if the remote controller is within the effective range as described above it may malfunction or not work correctly in the following cases When an obstacle stands between t...

Page 55: ... the battery together with metal necklaces hairpins or other metal accessories When storing or disposing of used batteries make sure to put some insulation tape on their terminals and to avoid short circuits If these precautions are not followed heating fluid leakage or explosion may occur This may cause burns or personal injury If battery fluid gets on your skin or clothes wash immediately with c...

Page 56: ...he battery cover 1 Battery cover Internal Hardware Components This section describes the internal hardware components of your computer The actual specifications may vary depending on the model you purchased CPU The processor type varies depending on model To check which type of processor is included in your model open the TOSHIBA PC Diagnostic Tool Utility by clicking Desktop Desktop Assist Suppor...

Page 57: ...of the hard disk Under certain unusual conditions of prolonged non use and or exposure to high temperatures the SSD may be vulnerable to data retention errors Legal Footnote Hard Disk Drive HDD Capacity For more information regarding Hard Disk Drive HDD Capacity please refer to the Legal Footnotes section RTC battery The internal RTC battery backs up the Real Time Clock RTC and calendar Video RAM ...

Page 58: ...Footnotes section Monitoring of power condition As shown in the below table the Power indicator alerts you to the computer s operating capability Power indicator Check the Power indicator to determine the power status of the computer the following indicator conditions should be noted White Indicates power is being supplied to the computer and the computer is turned on Amber Indicates power is bein...

Page 59: ...ased Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating 60 to 10 000 meters maximum Power Requirements AC adaptor 100 240V AC 50 or 60 Hz cycles per...

Page 60: ...land SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F For the United States and Canada two pin plug configuration must be a 2 15P 250V or 1 15P 125V and three pin plug configuration must be 6 15P 250V or 5 15P 125V as designated in the U S National Electrical code handbook and...

Page 61: ...Australia AS approved Europe Approved by the appropriate agency Canada CSA approved China CCC approved User s Manual 3 21 ...

Page 62: ...e doing Pinch or stretch Touch the screen or an item with two or more fingers and then move the fingers toward each other pinch or away from each other stretch This will show different levels of info or visually zooms in or out Rotate Put two or more fingers on an item and then turn your hand to rotate things in the direction you turn your hand Only some items can be rotated Slide Drag your finger...

Page 63: ...rd there is no indicator on the keyboard The computer will indicate the NUM LOCK CAPS LOCK SCROLL LOCK and Keyboard Battery status by showing icons in the lower right corner of the screen You can turn the icons on off by clicking TOSHIBA Keyboard Indicator in the notification area on the taskbar NUM LOCK When you press the NUM LOCK key on the keyboard the NUM LOCKicon on the screen will glow You c...

Page 64: ...configure specific features Please note that some software may disable or interfere with soft key operations and that the soft key settings are not restored when the computer returns from Sleep Mode You can configure the Function Keys Mode by selecting the Special function mode or Standard F1 F12 mode Please refer to the TOSHIBA System Settings section Function keys let you enable or disable certa...

Page 65: ...nding on the models F6 FN F6 Moves media backward F7 FN F7 Plays or pauses media playback F8 FN F8 Moves media forward F9 FN F9 Decreases the computer s volume F10 FN F10 Increases the computer s volume F11 FN F11 Turns the sound on or off F12 FN F12 Switches the active wireless devices FN 1 FN 1 Reduces the icon size on the desktop or the font sizes within one of the supported application windows...

Page 66: ...ation but you are able to generate these characters using their specific ASCII codes 1 Hold down ALT key 2 Using the numeric keypad type the ASCII code of the character you require 3 Release ALT the ASCII character will appear on the display screen Optical disc drives The computer may be installed with a DVD Super Multi drive Blu ray Combo drive or Blu ray Writer drive BDXL Formats The drives supp...

Page 67: ...es high performance execution of disc based programs You can run either 12 cm 4 72 or 8 cm 3 15 discs without an adaptor Use the DVD playback application to view DVD Video discs For precautions on writing to discs refer to the Writing discs section To load discs follow the steps as detailed below 1 When the computer s power is on press the eject button to open the disc tray slightly 2 Grasp the di...

Page 68: ...e no such objects before closing the drive 4 Press gently at the center of the disc until you feel it click into place The disc should lie below the top of the spindle flush with the spindle base 5 Push the center of the disc tray to close it Press gently until it locks into place If the disc is not seated properly when the disc tray is closed the disc might be damaged Also the disc tray might not...

Page 69: ...e near the eject button Figure 4 6 Manual release with the eject hole Diameter 1 mm 1 1 Eject hole Turn off the power before you use the eject hole If the disc is spinning when you open the disc tray the disc could fly off the spindle and cause injury Writable discs This section describes the types of writable discs Check the specifications of your drive to see the types of discs it can write CDs ...

Page 70: ... or rewrite to any of the media supported by the optical disc drive please read and follow all of the setup and operating instructions in this section If you fail to do so you may find that the optical disc drive may not function properly and you may fail to write or rewrite information successfully this may cause you to either lose data or incur other damage to the drive or media Disclaimer TOSHI...

Page 71: ...MEDIA CO LTD DVD R DVD Specifications for Recordable Disc for General Version 2 0 TAIYO YUDEN Co Ltd for 8x and 16x speed media MITSUBISHI KAGAKU MEDIA CO LTD for 8x and 16x speed media Hitachi Maxell Ltd for 8x and 16x speed media DVD R DL MITSUBISHI KAGAKU MEDIA CO LTD for 4x and 8x speed media DVD R MITSUBISHI KAGAKU MEDIA CO LTD for 8x and 16x speed media TAIYO YUDEN CO Ltd for 8x and 16x spee...

Page 72: ...DL Panasonic Corporation BD R TL TDK SHARP BD RE TL Panasonic Corporation Some types and formats of DVD R DL and DVD R DL discs may be unreadable Disc created in DVD R DL format4 Layer Jump Recording cannot be read When writing or rewriting Please observe the following points while you write or rewrite data to a media Always copy data from the hard disk drive to the optical media do not use the cu...

Page 73: ...y occur Set the computer on a level surface and avoid places subject to vibration such as airplanes trains or cars In addition do not use the computer on an unstable surface such as a stand Keep mobile phones and other wireless communication devices away from the computer TOSHIBA VIDEO PLAYER Please be aware of the following limitations when you use the TOSHIBA VIDEO PLAYER Notes on use This softw...

Page 74: ...r to protect copyrights the Windows Print Screen function is disabled when TOSHIBA VIDEO PLAYER is running Print Screen functions are disabled even when running other applications besides TOSHIBA VIDEO PLAYER and when TOSHIBA VIDEO PLAYER is minimized Please close the TOSHIBA VIDEO PLAYER to use the Print Screen function Carry out the installation uninstallation of the TOSHIBA VIDEO PLAYER under a...

Page 75: ...nt TOSHIBA VIDEO PLAYER to start TOSHIBA VIDEO PLAYER Operating TOSHIBA VIDEO PLAYER Notes on Using TOSHIBA VIDEO PLAYER Screen display and available features may vary amongst videos and scenes If the menu is opened in the Display Area using the Control window s Top Menu or Menu buttons mouse menu operations may not be able to be used Open TOSHIBA VIDEO PLAYER Manual TOSHIBA VIDEO PLAYER features ...

Page 76: ...on program recording errors In addition if pre scheduled recording starts during video playback it may cause video playback or television program recording errors Please view video during times when there is no recording prescheduled While playing a BD J title keyboard shortcut is ineffective Resume play function cannot be used with some discs on TOSHIBA Blu ray Disc Player The interactive functio...

Page 77: ...Display Area using the Control window s Top Menu or Menu buttons mouse menu operations may not be able to be used Open TOSHIBA Blu ray Disc Player Manual TOSHIBA Blu ray Disc Player features and instructions are explained in details in TOSHIBA Blu ray Disc Player Manual Use the following procedure to open TOSHIBA Blu ray Disc Player Manual Press the F1 key when TOSHIBA Blu ray Disc Player is launc...

Page 78: ...ontent DVD or video file in 3D using real time 2Dto3D conversion Effect of 3D can be shown only on an external 3D devices connected via an HDMI output It cannot be shown on the internal display The 2Dto3D conversion function uses TOSHIBA s original algorithm to apply a 3D effect to your own 2D videos However note that this function does not provide the same video content as a video originally prov...

Page 79: ... Message Operate on Windows Operate on other applications Please make sure AC adapter is used when playing with the enabled 3D playback feature 3D playback occurs only in full screen size When you enable 3D playback the Video Display Window automatically enlarges to fullscreen size In order for 3D playback to work on external display TV you need a 3D enabled display TV that has an HDCP compliant H...

Page 80: ...t to the 2D content The Player is set by default in the 2D format By pressing the 2Dto3D conversion function button you decide to activate the 2Dto3D conversion function and therefore decide to watch your 2D content in 3D The Player will not run the 2Dto3D conversion function automatically Please see the warnings in this section as regards potential copyright infringement and confirm you have any ...

Page 81: ...n from or stop viewing and check your equipment settings if you can see doubly substituted video images or cannot feel the 3D stereoscopic effect when watching 3D video images Still if you cannot see correctly please refrain from or stop viewing Please refrain from or stop viewing if you feel ill or experience discomfort before or while watching 3D video images Please position yourself directly in...

Page 82: ...by clicking Advanced button on the top 10 Start burning your movie disc by clicking Burn button How to learn more Please refer to the Help files for additional information about CyberLink MediaShow by pressing F1 after the application is launched Important information for use Note the following limitations when you create movie discs and convert playback media files Editing digital video Log in wi...

Page 83: ... when burning Install remove or connect external devices including memory media cards USB devices external displays optical digital devices VCD and SVCD format for output is not supported About recorded DVD AVCHD and Blu ray discs Some DVD ROM drives for personal computers or other DVD players may not be able to read DVD R DVD R DVD RW DVD RW DVD RAM discs When playing your recorded DVD on your co...

Page 84: ...e configured for all computers connected to the same network in order to re enable network connections Please be sure to use new network name Wireless LAN The Wireless LAN is compatible with other LAN systems based on Direct Sequence Spread Spectrum Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE802 11 Wireless LAN standard Frequency Channel Selection of 5GH...

Page 85: ...al access through the wireless LAN and the damage thereof Card Specifications Form Factor PCI Express Mini Card Compatibility IEEE 802 11 Standard for Wireless LANs Wi Fi Wireless Fidelity certified by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Network Operating System Microsoft Windows Networking Media Access Protocol CSMA CA Collision Avoidance with...

Page 86: ...in Bluetooth functions and an external Bluetooth adaptor simultaneously For reference Bluetooth wireless technology has the following features Worldwide operation The Bluetooth radio transmitter and receiver operate in the 2 4GHz band which is license free and compatible with radio systems in most countries in the world Radio links You can easily establish links between two or more devices with th...

Page 87: ...her You cannot use a CAT3 or CAT5 cable If you are using Fast Ethernet LAN 100 megabits per second 100BASE TX be sure to connect with a CAT5 cable or higher You cannot use a CAT3 cable If you are using Ethernet LAN 10 megabits per second 10BASE T you can connect with a CAT3 or higher cable Connecting the LAN cable To connect the LAN cable follow the steps as detailed below Connect the AC adaptor b...

Page 88: ...on while the computer is turned off If the RTC battery becomes completely discharged the system will lose this information and the real time clock and calendar will stop working You can change the Real Time Clock settings in the BIOS setup utility Please refer to Troubleshooting for further information Batteries for the wireless keyboard and mouse The wireless keyboard and mouse equipped with the ...

Page 89: ... that you discharge yourself before touching or installing any additional memory modules To discharge your body s static electricity simply touch any metal close to you with bare hands Use a point size 0 Phillips screwdriver to remove and fasten the screws the use of an incorrect screwdriver can damage the screw heads Installing a memory module To install a memory module follow the steps as detail...

Page 90: ...r fingernail or a thin object under the cover and lift it off Figure 4 8 Removing the memory module cover 2 1 1 Memory module cover 2 Screw Product appearance depends on the model you purchased User s Manual 4 29 ...

Page 91: ...nd fire possibly resulting in serious injury Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems The slot A is reserved for the first memory module Use the slot B for expanded memory If only one module is installed use the slot A Align the grooves along the edges of the memory module with the locking tabs on the connector an...

Page 92: ...e memory module follow the steps as detailed below 1 Click Power in the Settings charm and then click Shut down while holding down the SHIFT key ensure that the Power indicator is off 2 Remove the AC adaptor and all cables and peripherals connected to the computer 3 Turn the computer back to you 4 Loosen the screw securing the memory module cover in place please note that the screw is attached to ...

Page 93: ...the memory module cover in place and secure it with the screw Take care to ensure that the memory module cover is firmly closed Peripheral devices Memory media The computer is equipped with a Memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices such as digital cameras and Personal Digital Assistants Keep ...

Page 94: ...playback of digital music For this reason you cannot copy or playback protected material on another computer or other device and you may not reproduce any copyrighted material except for your personal enjoyment Below is a simple explanation for distinguishing SD memory cards from SDHC and SDXC memory cards SD SDHC and SDXC memory cards appear the same externally However the logo on memory cards is...

Page 95: ... not expose cards to liquids or store in humid areas or lay media close to containers of liquid Do not touch the metal part of a card or expose it to liquids or let it get dirty After using card return it to its case The card is designed so that it can be inserted only one way Do not try to force the card into the slot Do not leave a card partially inserted in the slot Press the card until you hea...

Page 96: ...able to remove it When inserting memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data Do not turn the computer off or switch to Sleep Mode or Hibernation Mode while files are being copied doing so may cause data to be lost Removing a memory media The following instructions apply to all types of supported media devices To remove...

Page 97: ...e settings are made According to the government regulations it is not permitted to bring PAL SECAM TV tuners into Korea Using the TV Tuner Antenna The quality of sounds and pictures greatly depends on the radio propagation conditions When you use your computer in areas where the radio waves are weak which results in poor radio receiving conditions contact the dealer you purchased it from or use a ...

Page 98: ... on cable TV or satellite broadcasting connect the set top box and splitter to the coaxial cable HDMI Out Some models are equipped with an HDMI out port An HDMI display device can be connected to the HDMI out port on the computer To connect the HDMI display device follow the steps as detailed below As the port operation of all HDMI High Definition Multimedia Interface display devices have not been...

Page 99: ...evice please adjust the playback device manually by the following steps 1 Click Desktop Desktop Assist Control Panel Hardware and Sound Sound 2 In the Playback tab select the playback device which you want to switch to 3 To use the internal speakers on your computer select Speakers To use the television or the external monitor that you have connected to the computer select a different playback dev...

Page 100: ... steps as detailed below 1 Plug one end of the HDMI cable into the HDMI out port of the digital device 2 Turn on the digital device 3 Plug the other end of the HDMI cable into the HDMI input port on your computer Figure 4 16 Connecting the HDMI input port 1 2 1 HDMI input port 2 HDMI cable Product appearance depends on the model you purchased Security lock A security locks enable you to anchor you...

Page 101: ... convenient to use For reference the following list details some of the items that are available from your reseller or TOSHIBA dealer Memory Kit DDR3 1333 1600 memory modules can easily be installed in the computer The available option memory depends on TOSHIBA authorization Universal AC Adaptor If you frequently use your computer at more than one site it may be convenient to purchase an additiona...

Page 102: ...s the richest and most immersive audio experience in any listening environment using technologies from SRS Labs To access the utility Click Desktop Desktop Assist Media Entertainment SRS Premium Sound HD SRS Premium Sound 3D Your computer may be preinstalled with SRS Premium Sound HD or SRS Premium Sound 3D depending on the model you purchased For more information please refer to the help file Aud...

Page 103: ...d convex When audio power management is disabled the button is black and concave Speaker Configuration Click the Auto Test button to confirm the internal speakers or the headphone sound is coming from the right direction Default Format You can change the sample rate and bit depth of sound Video mode Video mode settings are configured via the Screen Resolution dialog To open the Screen Resolution d...

Page 104: ...rder to help ensure trouble free operation Make sure all disk disc activity has ended before moving the computer Turn off shut down the computer Disconnect the AC adaptor and all peripherals before moving the computer Do not pick up the computer by its display panel Before carrying your computer shut it down disconnect the AC adaptor and allow it to cool down a failure to follow this instruction m...

Page 105: ... necessary turning on the fan Both of these functions are controlled through the Power Options When the processor s temperature falls within normal range the fan will be turned off and the processor operation returned to its standard speed If the processor s temperature reaches an unacceptably high level with either setting the computer automatically shuts down to prevent any damage In this instan...

Page 106: ...ilities and applications that make the use and configuration of the computer easier To access this utility click Desktop Desktop Assist TOSHIBA PC Diagnostic Tool The TOSHIBA PC Diagnostic Tool will display basic system configuration information and allow the functionality of some of the computer s built in hardware devices to be tested For details on TOSHIBA PC Diagnostic Tool see the help file T...

Page 107: ...ntains Peak shift function that can help reduce power usage during periods of peak demand by shifting some power consumption to periods when demand is lower To access this utility click Desktop Desktop Assist Tools Utilities eco Utility For details on TOSHIBA eco utility see the help file TOSHIBA Blu ray Disc Player This software is provided for playback of Blu ray Disc It has an on screen interfa...

Page 108: ...ctronic Programming Guide EPG and create a schedule to record TV programs Click Desktop Desktop Assist All Programs ArcSoft TV 5 0 to launch this application You can also start it by clicking the Search charm and selecting ArcSoft TV 5 0 For details on how to use ArcSoft TV 5 0 see the help file by pressing the F1 key when ArcSoft TV 5 0 is launched The ArcSoft TV 5 0 cannot be launched for two Wi...

Page 109: ...on recognizes the system and individual component serial numbers and will track specific activities related to their usage For details on TOSHIBA PC Health Monitor see the help file TOSHIBA Resolution Plug in for Windows Media Player The plug in lets you upconverts wmv and mp4 videos on Windows Media Player For more information please refer to the TOSHIBA Resolution Plug in for Windows Media Playe...

Page 110: ...pecified in the Power Options Power on password Two levels of password security supervisor and user are available to prevent unauthorized access to your computer Heat dispersal 1 To protect against overheating the processor has an internal temperature sensor so that if the computer s internal temperature rises to a certain level the cooling fan is turned on or the processing speed is lowered This ...

Page 111: ...pted to enter it when you start the computer After you set the password a dialog box will be displayed asking whether you want to save it to a floppy diskette or other media If you forget the password you can open the password file on another computer Be sure to keep the media in a safe place When entering the character string to register the password enter from the keyboard character by character...

Page 112: ...eld responsible for any loss of any data any loss of use or access to your HDD or for any other losses to you or any other person or organization that result from the loss of access to your HDD If you can t accept this risk don t register the HDD User Password When saving the HDD User Password shut down or restart the computer If the computer is not shut down or restarted the saved data may not be...

Page 113: ... back on to retry password entry TOSHIBA System Settings This section explains how to use the TOSHIBA System Settings to configure your computer and provides information on settings for various functions The settings or options explained here may vary depending on the model you purchased After you changed the settings a dialog box may appear to prompt you that the changes will take effect after th...

Page 114: ...and Charge Your computer can supply USB bus power DC5V to the USB port even when the computer is turned OFF This function can be used for ports that support the Sleep and Charge function The port with the icon has Sleep and Charge function Move the slider to enable or disable this function Enabled Enables the Sleep and Charge function Then you can use this function to charge certain USB compatible...

Page 115: ...at does not have the Sleep and Charge function attach the mouse or keyboard to it If all USB ports have the Sleep and Charge function change to disable Sleep and Charge function The USB Wakeup function will now work but the Sleep and Charge function will be disabled Metal paper clips or hair pins clips will generate heat if they come into contact with USB ports Do not allow USB ports to come into ...

Page 116: ...properties Auto Selected Selects an external monitor if one is connected and the display panel is closed otherwise it selects the internal display System LCD Only Selects the internal LCD even if an external monitor is connected Boot This tab allows you to modify the boot settings Boot Priority Options This option allows you to set the priority for booting the computer Click the Up and Down button...

Page 117: ... Keys Mode This feature allows you to configure the Function Keys Mode Please refer to the Function Key section for more information about function keys Special function mode Press the function key by itself to use special functions Hold FN first to use standard F1 F12 functions Standard F1 F12 mode Press the function key by itself to use standard F1 F12 functions Hold FN first to use special func...

Page 118: ... Built in LAN Enabled Enables Built in LAN functions Disabled Disables Built in LAN functions TOSHIBA Media Player by sMedio TrueLink Please be aware of the following limitations when you use the TOSHIBA Media Player by sMedio TrueLink Notes on use This software is a multimedia player which can be used to play back video music and photo However some files may not be able to play back normally TOSH...

Page 119: ...IBA Media Player by sMedio TrueLink Manual The features and operations about TOSHIBA Media Player are explained in the TOSHIBA Media Player Manual Use the following procedure to open TOSHIBA Media Player Manual Click the Tutorials icon on the Start Page of TOSHIBA Media Player TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such...

Page 120: ...any way TOSHIBA s standard limited warranty terms and limitations apply Starting the TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor can be started using the following methods Click Desktop Desktop Assist Support Recovery PC Health Monitor Click the icon in the notification area then click the Enable PC Health Monitor message the first time you run the application and Run PC Health Monitor...

Page 121: ...res Do not write to the media when the virus check software is running Wait for it to finish then disable virus detection programs including any software that checks files automatically in the background Do not use utilities including those intended to enhance Hard Disk Drive access speed They may cause unstable operation and damage data Do not shut down log off or Sleep Hibernate while writing or...

Page 122: ...form this restoration follow the steps below When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost Please make sure to use the default Boot Mode option in the BIOS setup utility before restoring To start BIOS Setup press and hold the F2 key and then turn on the computer Release the F2 key one second after the computer is power on If your comput...

Page 123: ...ot be launched because there is no recovery partition When there is no recovery partition the Recovery Media Creator cannot make Recovery Media However if you have already created a Recovery Media you can use it to restore the recovery partition If you have not created Recovery Media please contact TOSHIBA support for assistance Restoring the pre installed software from the Recovery Hard Disk Driv...

Page 124: ...r is power on 3 A menu will be displayed from which you should follow the on screen instructions If your computer does not load the Recovery options please refer to the Troubleshooting section You can also perform the restoration through PC settings in the operating system 1 Click the Settings charm and click Change PC settings 2 Click General under PC settings 3 Select the options you desired and...

Page 125: ...d in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from TOSHIBA Support if you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first the items detailed in this ch...

Page 126: ...Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down what you see Do y...

Page 127: ...onding 1 Press CTRL ALT and DEL simultaneously once then click Start Task Manager The Windows Task Manager window appears 2 Select the program you want to close then click End Task Closing the failed program should allow you to continue working If it does not continue with the next step 3 Close the remaining programs one by one by selecting the program name then End Task Closing all programs shoul...

Page 128: ... checklist This section discusses problems caused by your computer s hardware or attached peripherals Basic problems may occur in the following areas Power Keyboard Internal display panel Hard Disk Drive Optical Disc Drive Memory Media Card Pointing device USB device Additional memory module Sound system External monitor LAN Wireless LAN Bluetooth Power Your computer has a number of power resource...

Page 129: ...cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact TOSHIBA Support Real Time Clock Problem Procedure The BIOS setting and system date time are lost The charge in the Real Time Clock RTC battery has run out you will need to ...

Page 130: ...ction keys to adjust the display priority and to make sure it is not set for output to an external monitor Markings appear on the computer s display panel These marks may have come from contact with fingers You should try to remove the marks by gently wiping the display panel with a clean dry cloth or if this fails with a good quality LCD screen cleaner In this latter instance you should always fo...

Page 131: ...ray is securely closed Press gently until it clicks into place Open the disc tray and make sure the disc is properly seated It should lie flat with the label facing up A foreign object in the disc tray could block laser light from reading the disc Make sure there is no obstruction Remove any foreign object Check whether the disc is dirty If it is wipe it with a clean cloth dipped in water or a neu...

Page 132: ...ct it to a free USB port in order to ensure it is firmly attached Double clicking does not work In this instance you should initially try changing the double click speed setting within the Mouse Control utility 1 To access this utility click Desktop Desktop Assist Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as requi...

Page 133: ... in this section please also refer to the documentation supplied with your USB device Problem Procedure USB device does not work Remove the USB device from the computer and then reconnect it to a free port in order to ensure it is firmly attached Ensure that any required USB device drivers are properly installed to achieve this you should refer to both the device documentation and the operating sy...

Page 134: ...another mode Turn OFF the computer while external devices are connected Connect external devices after turning OFF of the computer If this function can not be still used change the setting to disable the function and stop using this function External devices connected to the compatible ports do not work when connected to a compatible port Some external devices may not work when connected to a comp...

Page 135: ... instance you may be experiencing feedback from either the internal microphone or an external microphone connected to the computer please refer to Sound System and Video mode for further information Volume cannot be adjusted during Windows start up or shut down If you are still unable to resolve the problem contact TOSHIBA Support External monitor Please also refer to Operating Basics and to the d...

Page 136: ...e computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor may not display when turned on again If this occurs press the function key to re set the display panel and external monitor to clone mode Display error occurs Check that the cable connecting the exte...

Page 137: ...hat power to the external Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in the computer the built in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller If you are still unable to resolve the problem contact TOSHIBA Support TOSHIBA support If you require any additional help using your computer or if you are having probl...

Page 138: ...support department for assistance Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current information and support TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related visit TOSHIBA technical support website http www toshiba co jp worldwide User s Manual 6 14 ...

Page 139: ... controller 3 18 Documentation list 2 1 DVD Super Multi drive using writing E Equipment checklist 2 1 External monitor problems 6 11 F Function Key 4 3 Function keys 5 5 H Hard Disk Drive 3 17 Hard disk drive automatic power off 5 5 HDMI out port 3 7 Heat dispersal 4 43 5 5 HW Setup accessing 5 8 Boot 5 11 display 5 11 general 5 9 LAN 5 12 window 5 8 K Keyboard Function keys F1 F12 4 3 problems 6 ...

Page 140: ...urning on 2 7 Problems AC power 6 5 Analyzing the problem 6 2 Bluetooth 6 13 External monitor 6 11 Hardware and system checklist 6 4 HDD 6 6 6 7 Internal display panel 6 6 Keyboard 6 6 LAN 6 12 Memory Media Card 6 7 Optical Disc Drive 6 7 Overheating power down 6 4 Pointing device 6 8 Power 6 4 Real Time Clock 6 5 Sound system 6 11 TOSHIBA support 6 13 USB device 6 9 USB mouse 6 8 Wireless LAN 6 1...

Page 141: ... T TOSHIBA Desktop Assist 5 1 TOSHIBA PC Diagnostic Tool 5 1 TV Tuner jack U USB device problems 6 9 V Video mode 4 42 Video RAM 3 17 W Web Camera 3 2 Wireless communication 4 22 Wireless LAN problems 6 13 User s Manual Index 3 ...

Page 142: ...unit CRT cathode ray tube DC direct current DDR double data rate DIMM dual inline memory module DVD digital versatile disc DVD R Digital Versatile Disc Recordable DVD RAM Digital Versatile Disc Random Access Memory DVD R DL Digital Versatile Disc Recordable Dual Layer DVD ROM Digital Versatile Disc Read Only Memory DVD RW Digital Versatile Disc ReWritable DVD R DL Digital Versatile Disc Recordable...

Page 143: ...rmat SD Secure Digital SDHC Secure Digital High Capacity SDRAM synchronous dynamic random access memory SLI Scalable Link Interface SSD Solid state drive TFT thin film transistor USB Universal Serial Bus UXGA ultra extended graphics array VGA video graphics array WAN wide area network WSXGA wide super extended graphics array WSXGA wide super extended graphics array plus WUXGA Wide Ultra Extended G...