Toshiba LX815-D1210, User Manual

Page 1: ...a s Web site at support toshiba com At this Web site you will find answers for many commonly asked technical questions plus many downloadable software drivers BIOS updates and other downloads For more information see If Something Goes Wrong on page 109 in this guide LX800Series User sGuide ...

Page 2: ...p copies of all the data stored on the hard disk or other storage devices as a precaution against possible failures alteration or loss of the data IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA OR ANY OTHER DAMAGE RESULTING THEREFROM...

Page 3: ...d receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Only Peripherals complying with the FCC Class B limits may be attached to this equipment Operation with noncompliant peripherals or peripherals not recommendedbyToshibaislikelytoresultininterferencetoradioandTVreception ...

Page 4: ...consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Wireless LAN may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the Wireless ...

Page 5: ...illage et 2 l utilisateur du dispositif doit être prêt à accepter tout brouillage radioélectrique reçu même s il est susceptible de compromettre son fonctionnement The term IC before the equipment certification number only signifies that the Industry Canada technical specifications were met To prevent radio interference to the licensed service this device is intended to be operated indoors and awa...

Page 6: ...r one of your Bluetooth or Wireless LAN Please contact Toshiba computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or support toshiba com in the United States for more information Bluetooth Wireless Technology and Your Health The products with Bluetooth wireless technology like other radio devices emit radio frequency electromagnetic energy The le...

Page 7: ...uct complies with the following European Union EU and EFTA This equipment complies with the R TTE directive 1999 5 EC and has been provided with the CE mark accordingly Optical Disc Drive Safety Instructions This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT To use this model properly read the User s Guide carefully and keep it for your future reference Never attem...

Page 8: ...OSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERR...

Page 9: ...o in compliance with the above standards Video Standards and or ii decode AVC VC 1 and MPEG 4 Part 2 Visual that was encoded by a consumer engaged in personal and non commercial activity or was obtained from a video provider licensed to provide such video None of the licenses extend to any other product regardless of whether such product is included with this product in a single article No license...

Page 10: ...e options 20 Chapter 1 Getting Started 21 Setting up a work environment 21 Precautions 22 Important information on your computer s cooling fan 23 Setting up your computer 23 Connecting to a power source 24 Using the computer for the first time 26 Setting up your keyboard and mouse 26 Turning on the power 28 Setting up your software 29 Registering your computer with Toshiba 29 ...

Page 11: ...rtition 48 Creating recovery media 50 Restoring from recovery media 52 Erasing the Internal Storage Drive 54 Checking the internal storage drive operating status 56 Installing drivers and applications 56 Connecting an external device 56 Using external display devices 57 Using the HDMI In port 57 Customizing your computer s settings 58 Caring for your computer 58 Cleaning the computer 58 Moving the...

Page 12: ...0 Inserting an optical disc 70 Playing an audio CD 72 Playing optical media 72 Recording optical media 73 Removing a disc with the computer on 73 Removing a disc with the computer off 74 Toshiba s online resources 74 Chapter 3 Computing 75 Toshiba s energy saver design 75 Power management 75 Charging the RTC battery 76 Power Plans 76 Using the TOSHIBA eco power plan 78 Chapter 4 Exploring Your Com...

Page 13: ...lication Installer 94 Setting passwords 95 Using a supervisor password 95 Using a user password 97 Deleting a user password 97 TOSHIBA Face Recognition Utility 98 TOSHIBA PC Diagnostic Tool Utility 99 Mouse Utility 100 TOSHIBA Hardware Setup 101 TOSHIBA Sleep Utility 102 Starting the TOSHIBA Sleep Utility 102 USB Sleep and Charge 102 Enabling Disabling USB Sleep and Charge 103 Power supply mode se...

Page 14: ...115 Display problems 115 Disk or storage drive problems 116 Error checking 116 Optical disc drive problems 117 Sound system problems 119 Printer problems 120 Wireless networking problems 121 DVD and Blu ray Disc operating problems 122 Develop good computing habits 123 Data and system configuration backup in the Windows operating system 124 If you need further assistance 129 Contacting Toshiba 129 ...

Page 15: ...15 Contents 5 375 x 8 375 ver 2 3 Volume Mute 135 Disabling or enabling wireless devices 136 Zoom Display resolution 137 Appendix B Power Cord Cable Connectors 138 Glossary 139 Index 154 ...

Page 16: ...m performance To conserve energy your computer is set to enter the low power Sleep mode which shuts down the system and display within 15 minutes of inactivity We recommend that you leave this and other energy saving features active so that your computer will operate at its maximum energy efficiency You can wake the computer from Sleep mode by pressing the power button See the Computing section of...

Page 17: ... or upon certain reinstallations of the software product s or reconfigurations of the computer and may be completed by Internet or telephone toll charges may apply Some software may differ from its retail version if available and may not include user manuals or all program functionality The product specifications and configuration information are designed for a product Series Your particular model...

Page 18: ...ntroduces the computer s features as well as some basic procedures needed to perform tasks in Windows 7 You can Read the entire guide from beginning to end Skim through and stop when a topic interests you Use the table of contents and the index to find specific information ...

Page 19: ...n death or serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Indicates a potentially hazardous situation which if not avoided may result in property damage Provides important information Other icons used Additional icons highl...

Page 20: ...ur computer comes with the following documentation An electronic version of the User s Guide this document A Quick Start Document It may also contain guides for other programs that may come with your system For accessory information visit Toshiba s Web site at accessories toshiba com Service options Toshiba offers a full line of optional service programs to complement its standard limited warranty...

Page 21: ...avoid potential hazards that could cause bodily injury property damage or damage the computer Setting up a work environment Place the computer on a hard flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation To keep your computer in prime operating condition pr...

Page 22: ...ilure to follow these instructions could result in serious injury or permanent damage to the computer Do not turn on the power again until you have taken the computer to an authorized service center Never turn off the computer if a drive light indicates a drive is active Turning off the computer while it is reading from or writing to a disk disc or flash media may damage the disk disc or flash med...

Page 23: ...ng Never cover your computer or AC adaptor with any object Never place your computer or AC adaptor near a heat source such as an electric blanket or heater Never cover or block the air vents including those located on the back of the computer Always operate your computer on a hard flat surface Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fir...

Page 24: ...socket to ensure a secure electrical connection Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you use a multiple connector An overload on one socket could cause a fire or electric shock possibly resulting in serious injury Always use the TOSHIBA AC adaptor that was provided with your computer or use AC adaptors specified by TOSHIBA to av...

Page 25: ...o the AC adaptor 2 Plug the AC adaptor cord into the DC IN on the back of the computer Sample Illustration Connecting the AC adaptor cord to the computer 3 Connect the power cord cable to a live electrical outlet Never attempt to connect or disconnect a power plug with wet hands Failure to follow this instruction could result in an electric shock possibly resulting in serious injury _ ...

Page 26: ...cteristic of the TFT manufacturing technology Over a period of time and depending on the usage of the computer the brightness of the screen will deteriorate This is also an intrinsic characteristic of the screen technology Setting up your keyboard and mouse The keyboard and mouse may be pre installed Press and hold the Connect button located on the underside of both the keyboard and mouse while tu...

Page 27: ...teries in the keyboard 5 Insert batteries in the mouse 6 Ensure that both mouse and keyboard are switched to the ON position Your wireless keyboard and mouse are now connected If there is no response from the wireless devices press the connect buttons on the keyboard mouse and RF mini USB dongle for a few seconds while turning ON the computer Please refer to the illustrations above for location of...

Page 28: ... Check to ensure that all drives and slots are empty Press and release the power button The ON OFF light glows white Sample Illustration Turning on the power The pre installed operating system will load automatically When you turn on the computer for the first time do not turn off the power again until the operating system has loaded completely Power button ...

Page 29: ...oduct Product registration can be completed by either visiting the Toshiba Website at register toshiba com or by clicking the Start button and in the Search field type Registration In the list that appears above click on your selection Failure to complete Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty To register online you must be connected to t...

Page 30: ...alled in the memory module slots on the back of the computer You will need a small Phillips screwdriver for this procedure If the computer has been running recently the memory module s may be hot The surrounding area may also be hot Allow the module s to cool to room temperature before replacing it Avoid touching the cover the module s and the surrounding area before they have cooled Failure to fo...

Page 31: ...ep 1 otherwise skip to step 3 1 Click Start Sample Image Shut down button 2 Click the Shut down button in the lower right corner of the Start menu The computer closes all open programs shuts down the operating system and then turns off 3 Unplug and remove any cables connected to the computer including the AC adaptor Do not try to remove a memory module with the computer turned on You can damage th...

Page 32: ...ic electricity you may have built up Avoid touching the connector on the memory module or on the computer Grease or dust on the connector may cause memory access problems 7 Carefully remove the new memory module from its antistatic packaging without touching its connector 8 Locate an empty memory module slot on the back of the computer If no memory slot is available you must remove a module by per...

Page 33: ... contact with its connector Position the module toward the socket aligning the connector s notch with the matching key in the socket Sample Illustration Aligning the memory module with the socket 10 Firmly press the memory module into the memory slot s socket at approximately a 30 degree angle to the horizontal surface of the computer Sample Illustration Inserting the memory module into the socket...

Page 34: ...s do not line up correctly repeat steps 10 11 Sample Illustration Pressing down on the memory module Do not force the memory module into position The memory module should be completely inserted into the socket and level when secured in place Sample Illustration Inserting the memory module into the slot For this model Slot A is the bottom slot Slot B is the top slot If only one memory module is to ...

Page 35: ...tart the computer TECHNICAL NOTE You must have at least one memory module installed for the computer to work You can now continue setting up the computer When the operating system has loaded you can verify that the computer has recognized the additional memory module If you are adding extra memory after setting up the computer verify that the computer has recognized it correctly as described in Ch...

Page 36: ... Mode is suggested this could be a sign that you may need to scan your internal storage drive for errors or defragment the drive If so consult Windows Help and Support 2 Pull the latches away from the memory module The memory module pops up slightly If your system has the memory modules stacked on top of one another you must remove the top module first before removing installing the bottom module ...

Page 37: ...surface Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury 5 Reconnect the cables 6 Restart the computer TECHNICAL NOTE You must have at least one memory module installed for the computer to work Checking total memory When you add or remove a memory module you can check that the computer has recognized the...

Page 38: ... your computer to its out of box state Recommended recovery method See Recovering to out of box state recommended recovery method on page 39 Recovery of factory default software with user s data This option recovers the factory default software while the computer attempts to back up all data from C Users See Recovering of factory default software with user s data on page 42 Recover without changin...

Page 39: ...ee Erasing the Internal Storage Drive on page 54 for more information When you restore your system only the operating system files applications and drivers originally shipped with the computer are restored Any files that you created are not restored during this process Be sure to separately save the files you have created to external media using Windows Backup or another backup program For more in...

Page 40: ...ss the F12 key when the initial TOSHIBA screen displays The boot menu appears 3 Using the arrow keys to scroll down select the HDD Recovery option and then press the ENTER key 4 A warning screen appears stating that when the recovery is executed all data will be deleted and rewritten unless the Recovery of Factory Default Software with user s data option is selected in the next step Click Yes to c...

Page 41: ...xt Sample Image Selecting a process screen 6 The Recovery of Factory Default Software screen appears Select Recover to out of box state Sample Image Recovery of Factory Default Software screen 7 Click Next A confirmation message displays reminding you that all data will be lost during the recovery process Be sure to save your work to external media before proceeding see Backing up your work on pag...

Page 42: ...age 68 You can recover the factory default software while the computer will attempt to back up all of the data from the C Users using the utilities stored on your computer s internal storage drive TECHNICAL NOTE The data from C Users will be copied into the C backup current date folder The directory structure will be retained however all of the data will be moved to this folder during the recovery...

Page 43: ...step Click Yes to continue Sample Image Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software with user s data and then click Next Sample Image Selecting a process screen 6 A warning screen appears stating the Toshiba Recovery Wizard will attempt to save all data There is a risk that the Toshiba Recovery Wiza...

Page 44: ...executing the recovery see Backing up your work on page 68 7 Click Yes to continue Sample Image Warning screen 8 When the recovery process is complete the Recovery of Factory Default Software screen appears indicating that the recovery process is complete Click Finish to restart the computer Sample Image Recovery of Factory Default Software Recovery complete ...

Page 45: ... be affected You can recover the C drive without affecting other partitions by either using the utilities stored on your computer s internal storage drive or by using recovery media if you have created such media To recover using the first method follow the procedure below To recover using the second method see Restoring from recovery media on page 52 To recover using the utilities on your compute...

Page 46: ...and rewritten unless the Recovery of Factory Default Software with user s data option is selected in the next step Click Yes to continue Sample Image Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a process screen ...

Page 47: ...ftware screen 7 Click Next A confirmation message displays reminding you that all data on the C drive will be lost during the recovery process Be sure to save your work to external media before proceeding see Backing up your work on page 68 8 Click Next to begin the recovery When the recovery process is complete a message displays indicating that the C drive has been recovered 9 Click Finish to re...

Page 48: ...or using recovery media if you have created such media To recover using the first method follow the procedure below To recover using the second method see Restoring from recovery media on page 52 To resize and recover the C drive using the utilities on your computer s internal storage drive 1 Make sure the computer is turned off 2 While powering on your computer press the F12 key when the initial ...

Page 49: ...d the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a process screen 6 The Recovery of Factory Default Software screen appears Select Recover to a custom size partition Sample Image Recovery of Factory Default Software screen ...

Page 50: ...ur system from your recovery media Also if your original internal storage drive fails you can restore your system to a new internal storage drive from your recovery media When you create recovery media only the operating system files applications and drivers originally shipped with the computer are backed up to the external media and can be restored from this media Any files that you created are n...

Page 51: ... to determine the number of DVDs you will need and or the minimum amount of storage space required for copying your system s recovery files to USB flash drive s 4 Do one of the following If you are copying files to DVD insert a blank DVD into the optical disc drive If you are copying files to a USB flash drive connect a USB flash drive of the required minimum capacity as specified in the TOSHIBA R...

Page 52: ...em you can restore your system from such media if necessary For example if your original internal storage drive fails you can restore your system to a new internal storage drive from your recovery media For instructions on creating recovery media see Creating recovery media on page 50 With recovery media you can Recover to out of box state recommended recovery method Recovery of factory default so...

Page 53: ... and rewritten unless the Recovery of Factory Default Software with user s data option is selected Click Yes to continue 6 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next 7 Select one of the following options Recover to out of box state recommended recovery method If you want to recover the original ...

Page 54: ...wn select the HDD Recovery option and then press the ENTER key Read the Warning screen that displays and then click Yes to continue To access the Recovery Wizard on your recovery media Turn off your computer Insert the first recovery DVD into your optical disc drive or connect the USB flash drive containing your recovery files to your computer and then power on the computer When the initial TOSHIB...

Page 55: ...ng you that all data on the internal storage drive will be lost Be sure you have saved your work to external media see Backing up your work on page 68 and created recovery media see Creating recovery media on page 50 before proceeding 5 Click Next to begin erasing the internal storage drive When the recovery process is complete a message displays indicating that the internal storage drive has been...

Page 56: ...nd applications 1 Click the Start button and in the Search field type TOSHIBA Application Installer In the list that appears above click on your selection 2 Click Next 3 Click the item you want to install 4 Click Install 5 Follow the on screen prompts to complete the installation process Connecting an external device You can easily attach an external device your computer To do this 1 Read the dire...

Page 57: ...following types of external display devices to the video ports described below Using the HDMI In port Your computer comes with an HDMI In port allowing you to connect to a video gaming console or DVD player Locate the HDMI In port on the Quick Start Card that shipped with your computer Sample Illustration Video ports on back of computer NOTE HDMI In port ...

Page 58: ...er Please handle your computer carefully to avoid scratches and damage Cleaning the computer Keep liquids including cleaning fluid out of the computer s keyboard speaker and other openings Never spray cleaner directly onto the computer and or display Never use harsh or caustic chemical products to clean the computer To keep your computer clean gently wipe with a lightly dampened cloth Moving the c...

Page 59: ...t accessories toshiba com Sample Illustration Computer lock cable To secure the computer 1 Wrap the cable through or around some part of a heavy object Make sure there is no way for a potential thief to slip the cable off the object 2 Pass the locking end through the loop 3 Insert the cable s locking end into the security lock slot on your computer then engage the locking device The computer is no...

Page 60: ...67 for further information HINT Some programs have an automatic save feature that can be activated This feature saves your file to the internal storage drive at preset intervals See your software documentation for details Back up your files to external media on a regular basis Label the backup copies clearly and store them in a safe place It is easy to put off backing up because it takes time Howe...

Page 61: ...turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both The Windows operating system records information such as your desktop setup during its shutdown procedure If you do not let the Windows operating system shut down normally details such as new icon positions may be ...

Page 62: ... Always replace both batteries at the same time with fresh ones 5 Replace the battery cover 6 Slide the mouse ON OFF switch to the ON position If a battery is leaking or its case is cracked put on protective gloves to handle it and discard it immediately Always dispose of used battery packs in compliance with all applicable laws and regulations Put insulating tape such as cellophane tape on the el...

Page 63: ...rd The battery light glows red when the battery power is low To replace the batteries 1 Save your work and turn the keyboard upside down Sample Illustration Keyboard underside 2 Slide the keyboard ON OFF switch on the underside to the OFF position 3 Slide the Battery cover off 4 Always replace both batteries at the same time with fresh ones 5 Replace the battery cover Q W E R T Y A S D F G H J U O...

Page 64: ...r electric shock Failure to do so could possibly result in serious injury Keyboard functions Your computer s keyboard contains character keys control keys function keys and special Windows keys To capture a print screen of the entire screen press the Fn PRTSC key Sample Illustration PRTSC key on the keyboard Character keys Typing with the character keys is very much like typing on a typewriter exc...

Page 65: ...nfused with the Fn key are the 12 keys at the top of the keyboard Sample Illustration Function keys Special Windows keys Sample Illustration Special Windows keys Your computer s keyboard has one key and one button that have special functions in Windows Windows key Opens the Start menu Application key Has a similar function as the secondary mouse button Touch screen Available on certain models Your...

Page 66: ...ns explain how to start a program from the Start menu and the Search programs and files field Starting a program using the Search programs and files field This example uses the Start menu s Search programs and files field to start WordPad 1 Click Start to display the Start menu The Search programs and files field appears at the bottom of the Start menu Sample Image Search programs and files field ...

Page 67: ... may need to scroll up or down to see the complete list 2 Click the program group in this example Accessories The Accessories menu is displayed 3 Click the program in this example WordPad WordPad opens To close the program click the Close button in the upper right corner of the program s window Saving your work Before you turn off the computer using the Shut down command save your work on the inte...

Page 68: ... the files on your internal storage drive may take a considerable amount of time and multiple CDs DVDs You may prefer to use a high capacity backup system such as an external hard drive Restoring your work To restore information from your backup media to your internal storage drive use the Restore option in the Windows Backup and Restore program Look in the online Help or your operating system doc...

Page 69: ...he drive will automatically change to play in the format of the other region The drive will allow you to change regions four times On the fourth change the region will be locked in That is the drive will only play DVDs and Blu ray Discs from that last region Note that changing from region 1 to region 2 and back to region 1 is counted as two changes When viewing DVD and Blu ray Disc movies use the ...

Page 70: ...e eject button or turn off the computer while the drive in use indicator light is glowing Doing so could damage the disc or the drive When the disc tray is open be careful not to touch the lens or the area around it Doing so could cause the drive to malfunction Manual eject hole Use if you need to release the disc tray when the power is off Use a straightened paper clip or other narrow object to p...

Page 71: ...4 Grasp the tray and pull it fully open Sample Illustration Drive tray fully extended 5 Hold the disc by its edges and check that it is free of dust If the disc is dusty clean it with a clean dry cloth 6 Place the disc carefully in the disc tray label side out Sample Illustration Positioning the disc in the drive 7 Gently press the disc onto the center spindle until it clicks into place ...

Page 72: ...pens To play the CD or to pause click the Play pause button To stop the CD click the Stop button Before putting on headphones to listen turn the volume down Do not set the volume too high when using headphones Continuous exposure to loud sound can harm your hearing Playing optical media If you insert an optical disc into the optical disc drive and the Auto Run feature does not automatically start ...

Page 73: ...ded on your optical disc drive may not play back or operate properly on other computers or optical media players These problems are not due to any defect in your Toshiba computer or optical disc drive Please refer to your computer s product specification for listing of specific format compatibilities Copy protection technology may also prevent or limit recording or viewing of certain optical media...

Page 74: ... manual eject button Pencil lead can break off inside the computer and damage it 2 Pull the tray out until it is fully open remove the disc and place it in its protective cover 3 Gently press the tray in to close it Toshiba s online resources Toshiba maintains a number of online sites to which you can connect These sites provide information about Toshiba products give help with technical questions...

Page 75: ...owing your computer to operate at its maximum energy efficiency so that you can use it for longer periods Power management Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance Changes to these settings may result in system performance or stability issues Users who are not completely fa...

Page 76: ...e RTC battery plug the computer into a live electrical outlet and leave the computer powered on for 24 hours It is seldom necessary to charge the RTC battery because it charges while the computer is on If the RTC battery is low the real time clock and calendar may display the incorrect time and date or stop working When Hibernation mode is enabled and the RTC battery is completely discharged a war...

Page 77: ...to the following steps 4 Click Change plan settings to choose the plan you want to edit This screen allows you to change basic settings 5 Click Change advanced power settings to access settings for internal storage drive power save time etc You can click on the plus signs to expand each item and to see what settings are available for each item 6 Click OK to save the plan changes you have performed...

Page 78: ...ed the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened To enable or disable the TOSHIBA eco power plan see Power Plans on page 76 The TOSHIBA eco Utility monitors your power savings from using the eco power plan by tracking real time power consumption and accumulated savings over time To learn how to access the utility see TOSHIBA eco Utility on pa...

Page 79: ...thing you can do in the Windows operating system You can use its features to start programs find documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your system ...

Page 80: ...An icon represents a folder file or program that can be quickly activated by double clicking the icon You can create a new desktop icon for any folder file or program by dragging the element s icon from its location in a window to the desktop area You may see various icons displayed on your system desktop for example Recycle Bin Holds files you have deleted You may be able to retrieve these files ...

Page 81: ...ermanently deleted files cannot be recovered from the Recycle Bin For more information on the Recycle Bin see Windows online Help If you place the pointer over an icon a popup description of the file contents appears Your desktop may contain other icons depending on your configuration See Windows online Help for more specific information on each icon and how to use it Start button You use the Star...

Page 82: ...rea are Current time Power usage mode network connectivity status and speaker volume To activate a specific task click the appropriate notification area icon Setting up for communications To connect to the Internet use an online service or communicate with another computer you need A browser or communications program An Internet Service Provider ISP or online service if you plan to use the Interne...

Page 83: ...ports Accessing a network To access a network connect an Ethernet cable to the Network port RJ45 on your computer For specific information about connecting to the network consult your network administrator Many hotels airports and offices offer Wi Fi access If your computer has Wi Fi ask for help when connecting to a Wi Fi network Exploring audio features You can use your computer to record sounds...

Page 84: ...full stereo sound system with internal speakers Instead of using the internal speakers you can connect headphones or a pair of external stereo speakers Before putting on headphones to listen turn the volume down Do not set the volume too high when using headphones Continuous exposure to loud sound can harm your hearing TECHNICAL NOTE When using amplified speakers use speakers that require an exter...

Page 85: ...ng pictures or recording video messages may vary To access the Web Camera click the Start button and in the Search field type Web Camera In the list that appears above click on your selection The Web Camera indicator light glows when the Web Camera is active Using the Memory card reader Available on certain models The Memory card reader supports the use of Secure Digital SD SDHC SDXC or MMC MultiM...

Page 86: ...pes of supported media devices 1 Turn the media so that the contacts metal areas are face down 2 Push the media into the adapter until it locks in place Sample Illustration Inserting memory media When inserting memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data ...

Page 87: ...y again later If the media can be removed now the system displays Safe to Remove Hardware If the computer has a spring loaded adapter slot see step 2 otherwise skip to step 3 2 Gently press the card inward to release it The card pops out slightly 3 Grasp the card and pull it straight out Sample Illustration Removing memory media Do not remove memory media while data is being written or read Even w...

Page 88: ...brary or play CDs or DVDs Using the Toshiba remote control To begin using your remote control 1 Point the remote control at the remote control sensor The remote control sensor is located on the front of your computer Make sure there is nothing blocking the path between your remote control and the remote control sensor 2 If your computer is powered on turn it off or place it in Hibernation mode 3 U...

Page 89: ...ault options These utilities are described in this chapter The utilities described in this chapter and the icons shown in the sample images are applicable only if the related utility is available on your system TOSHIBA Assist TOSHIBA Application Installer Supervisor password User password TOSHIBA Face Recognition Utility TOSHIBA PC Diagnostic Tool Utility Mouse Utility TOSHIBA Hardware Setup TOSHI...

Page 90: ...computer functions and allows you to customize a range of computer settings To access TOSHIBA Assist click the Start button and in the Search field type TOSHIBA Assist In the list that appears above click on your selection The TOSHIBA Assist window appears Sample Image TOSHIBA Assist window The TOSHIBA Assist offers four categories of options Connect Secure Protect Fix Optimize ...

Page 91: ...The feature available in this category is Bluetooth Settings Sample Image TOSHIBA Assist window Connect tab Secure The features available in this category are Supervisor password User password Sample Image TOSHIBA Assist window Secure tab ...

Page 92: ...92 Utilities TOSHIBA Assist Protect Fix The feature available in this category is TOSHIBA PC Diagnostic Tool Utility Sample Image TOSHIBA Assist window Protect Fix tab ...

Page 93: ...vailable in this category are Mouse Utility TOSHIBA Hardware Setup Hardware Settings TOSHIBA Button Support TOSHIBA Accessibility TOSHIBA Face Recognition Utility TOSHIBA Sleep Utility TOSHIBA eco Utility Sample Image TOSHIBA Assist window Optimize tab ...

Page 94: ...stall drivers and applications 1 Click the Start button and in the Search field type TOSHIBA Application Installer In the list that appears above click on your selection 2 Click Next Sample Image TOSHIBA Application Installer screen 3 Click the item you want to install Sample Image TOSHIBA Application Installer selection screen 4 Click Install then follow the on screen prompts to complete the inst...

Page 95: ...ain functions such as TOSHIBA Hardware Setup This is useful if more than one person uses the computer When setting up passwords keep the following in mind The user password can be set up under the supervisor password The supervisor password must be set before the user password or the user password must be deleted and then re entered after the supervisor password is set Using a supervisor password ...

Page 96: ...w appears Sample Image Supervisor Password tab 4 Click Registered 5 Enter your password and then enter it again to verify 6 Click OK The supervisor password utility dialog box appears 7 Select Able to run HWSetup or Unable to run HWSetup and then Click OK 8 Restart the system to complete the process Deleting a supervisor password To delete a supervisor password 1 Click the Start button and in the ...

Page 97: ...ot remember it TOSHIBA is not responsible for any losses that may occur to you your organization or others as a result of the inability to access your computer To register a password for the power on password functions 1 Click the Start button and in the Search field type TOSHIBA Assist In the list that appears above click on your selection The TOSHIBA Assist window appears 2 On the left side clic...

Page 98: ...age Configuring Settings Authentication Functions Please note that some changes to the likeness of a registrant such as hair style changes or wearing a cap or glasses may affect the recognition rates when such changes occur after the registrant s image has been registered TOSHIBA Face Recognition does not guarantee the correct identification of a user and may incorrectly recognize faces that are s...

Page 99: ...ool utility 1 Click the Start button and in the Search field type PC Diagnostic Tool In the list that appears above click on your selection Or click the PC Diagnostic Tool icon in the Protect Fix tab of TOSHIBA Assist The TOSHIBA PC Diagnostic Tool window appears 2 Click the Diagnostic Tool tab Sample Image TOSHIBA PC Diagnostic Tool window 3 Select the devices that you would like to test by click...

Page 100: ...type Mouse In the list that appears above click on your selection or click the Mouse icon in the Optimize tab of TOSHIBA Assist The Mouse Properties screen appears The settings you can change are divided into these categories Buttons Pointers Pointer Options Wheel Hardware You may see additional categories depending on your particular pointing device 2 Adjust the settings as desired then click OK ...

Page 101: ...ing tabs Boot Setting Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power button to power on the computer then quickly pressing the F12 key Select the boot device by pressing the arrow keys then pressing the Enter key Boot Speed Reduces the time needed for the BIOS to initialize u...

Page 102: ...field type Sleep Utility In the list that appears above click on your selection USB Sleep and Charge Your computer can supply USB bus power DC 5V to the USB port even when the computer is in Sleep mode Hibernation mode or shutdown state powered off This function can only be used for the port that supports the USB Sleep and Charge function hereinafter called compatible port Compatible ports are USB...

Page 103: ...ent overflow of the external device connected to the compatible port USB bus power DC 5V supply may be stopped for safety reasons Metal paper clips or hair pins clips will generate heat if they come into contact with USB ports Do not allow USB ports to come into contact with metal products Enabling Disabling USB Sleep and Charge This utility can be used to enable or disable the USB Sleep and Charg...

Page 104: ...y screen With certain external devices the USB Sleep and Charge function may not work no matter which charging mode you select In those cases disable USB Sleep and Charge in the utility and turn the computer on to charge the device or use a different charging device NOTE ...

Page 105: ...l panel directly above the keyboard To access TOSHIBA Button Support 1 Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist The TOSHIBA Button Support window appears Sample Image TOSHIBA Button Support screen 2 Under Button or Hotkey Name select the button whose function is to be customized 3 Make the desired selections 4 Click Apply then OK ...

Page 106: ...y key meaning you can press it once release it and then press a function key to activate the hot key function Sample Image TOSHIBA Accessibility window To use TOSHIBA Accessibility 1 Click the Start button and in the Search field type Accessibility In the list that appears above click on your selection Or click the Accessibility icon in the Optimize tab of TOSHIBA Assist The TOSHIBA Accessibility ...

Page 107: ...on in the notification area and select Launch TOSHIBA eco Utility The TOSHIBA eco Utility window appears Sample Image TOSHIBA eco Utility window To activate the TOSHIBA eco power plan select ON in the upper left section of the screen For more information on the TOSHIBA eco power plan and utility click the Help button at the bottom of the window TOSHIBA Service Station The TOSHIBA Service Station h...

Page 108: ...pacity approximately 3 MB or less per year This information is used to identify and provide a notification of system conditions that may affect the performance of your TOSHIBA computer It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA s authorized service providers Additionally TOSHIBA may use this information for quality assurance analysis Sub...

Page 109: ...shiba s support services at the end of this chapter Problems that are easy to fix Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press Ctrl Alt and D...

Page 110: ...ter is receiving power from the external power source by looking at the ON OFF light If the indicator is glowing the computer is connected to a live external power source The computer starts but when you press a key nothing happens Verify that the active program accepts text input Try clicking your mouse on an area where you can type text and try typing again Your computer may be in Sleep mode and...

Page 111: ... installing a new program or adding a device If you experience any of these problems use the options in the Startup menu to fix the problem Using Startup options to fix problems If the operating system fails to start properly you may have to change your system s configuration or verify the startup procedure to fix the problem To do this use the options in the Startup menu To open the Startup menu ...

Page 112: ...arated the domain names of the address with the forward slash Check the spelling of each name and the syntax of the address carefully A single incorrect letter or missed character will make it impossible for your browser to locate the site My browser cannot find a site I bookmarked The World Wide Web is constantly changing A site you bookmarked yesterday may not be available today or its server ma...

Page 113: ...ude the name of the manufacturer the type of device the drivers installed and the system resources assigned to the device To check a device s properties 1 Click Start Control Panel System and Security and then under System click Device Manager 2 To view the device s installed double click the device type 3 To view the properties double click the device The operating system displays the device Prop...

Page 114: ... memory module may be faulty If the error recurs without the memory module installed the error is not caused by the memory module TECHNICAL NOTE You must have at least one memory module installed for the computer to work For this model Slot A is the bottom slot Slot B is the top slot If only one memory module is to be installed it must be installed in Slot A Power and the battery Your computer rec...

Page 115: ...oblems Here are some typical display problems and their solutions The screen is blank Display Auto Off may have gone into effect Press any key to activate the screen You may have activated the instant password feature by pressing Fn and F1 simultaneously If you have registered a password press any key type the password and press Enter If no password is registered press any key The screen reactivat...

Page 116: ...e or with external media usually show up as an inability to access the drive or as sector errors Sometimes a drive problem may cause one or more files to appear to have garbage in them Typical problems are You are having trouble accessing a drive or one or more files appear to be missing Make sure you are identifying the drive by its correct name A or C Error checking This feature is not available...

Page 117: ...e programs run correctly but others do not This is probably a configuration problem If a program does not run properly refer to its documentation and check that the hardware configuration meets its needs Optical disc drive problems You cannot access a disc in the drive If the optical disc drive is an external drive make sure the two USB cables or the AC adaptor cable are properly connected to the ...

Page 118: ...y but others do not Check that the type of disc you are using is compatible with your optical disc drive For more information regarding supported optical media formats refer to the complete detail specifications for your computer at support toshiba com If the problem is with an optical data disc refer to the software s documentation and check that the hardware configuration meets the program s nee...

Page 119: ...Please contact content publisher directly with any questions Do not play a Blu ray Disc when recording a TV program whether live or pre scheduled Doing so may cause Blu ray Disc playback or television program recording errors While playing a Blu ray Disc J title keyboard short cut and resume play functions are not supported Blu ray Disc player does not support HD DVDs Blu ray Discs with high defin...

Page 120: ... test to check for any problem with the printer itself Make sure you installed the proper printer drivers as shown in the instructions that came with the printer You may have connected the printer while the computer is on Disable Sleep mode turn off the computer and turn off the printer Turn the printer back on make sure it is online and then turn the computer back on Try printing another file For...

Page 121: ...onnect to the Internet If for example the other computer cannot browse to a public Web site the ISP s Internet Service Provider service may be disrupted Verify that the Service Set Identifier SSID or network name is correct i e that it matches the SSID assigned to the access point you are attempting to connect through SSIDs are case sensitive Check the Windows Control Panel s Device Manager to ver...

Page 122: ...utility may be disabling the Windows operating system wireless management utility in which case you must use the adapter s management utility If the documentation that accompanies the adapter does not provide enough information to determine if this is the case contact that vendor s support group for further advice DVD and Blu ray Disc operating problems If you experience a problem playing DVDs or ...

Page 123: ...d it runs on top of any movie or title you are watching To disable the screen saver 1 Right click on the desktop and click Personalize in the menu 2 Click Screen Saver in the lower right corner of the window 3 Select None from the Screen saver drop down list 4 Click OK Develop good computing habits Save your work frequently You can never predict when your computer will lock forcing you to close a ...

Page 124: ...ter store or book store sells a variety of self help books you can use to supplement the information in the manuals Data and system configuration backup in the Windows operating system The Windows operating system offers some easy to use features for backing up your Windows settings and your data documents and other important files Take advantage of these features to protect yourself from much mor...

Page 125: ...tart All Programs Accessories System Tools and then System Restore 2 Select Recommended restore or Choose a different restore point and then click Next The timestamp and description of each restore point is displayed This list may contain restore points that you did not create Restore points labeled System Checkpoint were automatically created by the Windows operating system Other restore points m...

Page 126: ...uter or files to optical discs or a storage drive 1 Prepare your backup target by connecting it and or inserting a blank optical disc in the drive 2 Click Start 3 Click Control Panel 4 Click Back up your computer under the System and Security heading Follow the on screen instructions to back up your files For more help click Start Help and Support and search for back up files General tips for inst...

Page 127: ...several new items to add to your computer system install just one at a time creating restore points immediately before each successive installation This will make it much easier to determine the origin of any new problems For best results follow this sequence 1 Back up critical data 2 Create a restore point 3 Install one item of hardware or software 4 Restart the Windows operating system 5 Use the...

Page 128: ...al devices even if they are compliant with the USB specification In those cases power on the computer to charge the device or use a different charging device The USB Wakeup function does not work When the USB Sleep and Charge function is set to Enabled the USB Wakeup function does not work for ports that support the USB Sleep and Charge function In that case use a USB port that does not have the U...

Page 129: ...r from whom you purchased your computer and or program Your dealer is your best source for current information For the detailed specifications for your computer visit support toshiba com Contacting Toshiba Toshiba s Technical Support Web site For technical support or to stay current on the most recent software and hardware options for your computer and for other product information be sure to regu...

Page 130: ...an Toshiba Corporation PCO IO 1 1 Shibaura 1 Chome Minato Ku Tokyo 105 8001 Japan Latin America and Caribbean Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States Mexico Toshiba de México S A de C V Sierra Candela No 111 6to Piso Col Lomas de Chapultepec CP 11000 Mexico DF Spain Toshiba Information Systems España S A Parque Empresarial San Fernando Ed...

Page 131: ...OSHIBA Cards provide a quick way to modify selected system functions and to launch applications Hot Key Cards The Hot Key Cards are used to set or modify the following system functions Help Display Brightness Internet and Media Mute Wireless ON OFF Zoom Display resolution ...

Page 132: ...ey controls To use a Hot Key Card Press the hot key associated with the desired function The associated hot key Card appears at the top of the screen with its available options below it Hot key functions Hot key functions are performed using either the Hot Key Cards or by pressing the associated hot key This section lists the available hot key functions Hot keys are keys that turn system functions...

Page 133: ...key decreases the screen brightness This hot key increases the screen brightness Selecting this Card or pressing either hot key displays the following options Sample Image Display brightness Move the slider or press the appropriate hot key repeatedly to decrease or increase the display brightness ...

Page 134: ...ards Hot key functions 5 375 x 8 375 ver 2 3 Internet and Media Control Buttons This hot key launches the default browser This hot key launches the Windows Media Player Skip Back Play Pause Skip Forward Volume Down Volume Up ...

Page 135: ...A Card or hot key enables disables volume mute on your computer When volume mute is enabled no sound will come from the speakers or headphones Selecting this Card or pressing the hot key displays the following options Sample Image Volume Mute options To enable mute select To disable mute select ...

Page 136: ...t key enables disables the optional wireless devices installed in your computer The wireless modes are Wi Fi enabled Enables just the Wi Fi module Selecting this Card or pressing the hot key displays the following options Sample Image Wireless communication options To enable Wi Fi select To cancel select Available on certain models ...

Page 137: ...Display resolution or Space bar This TOSHIBA Card or hot key switches screen resolution Selecting this Card or pressing the hot key displays the following options Sample Image Screen resolution options Cycle through the screen resolutions then select the desired resolution ...

Page 138: ...with the correct power supply for the country of purchase This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA UL approved Canada CSA approved United Kingdom BS approved Europe VDA approved NEMKO approved Australia AS approved ...

Page 139: ...ting Current BIOS Basic Input Output System BD ROM Blu ray Disc Read Only Memory bps bits per second CD Compact Disc CD ROM Compact Disc Read Only Memory CD RW Compact Disc Rewrite Memory CMOS Complementary Metal Oxide Semiconductor COM1 communications port 1 serial port COM2 communications port 2 serial port CPU Central Processing Unit DC Direct Current DMA Direct Memory Access ...

Page 140: ...timedia Interface HDMI CEC High Definition Multimedia Interface Consumer Electronics Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I O Input Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MIDI Musical Instrument Digital Interface PC Personal...

Page 141: ...ty color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provides a compatible connection between two units For example the computer s internal display adapter receives information from the software and translates it into images on the screen An adapter can take a number of forms from a microprocessor to a simple connector An intelligen...

Page 142: ...formation is passed between two devices This is the basic unit of measure used in modem communications and is similar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a program that loads and initializes the operating system See also reboot boot disk See system disk boot settin...

Page 143: ... occupies one byte of computer storage chip A small piece of silicon containing computer logic and circuits for processing memory input output and or control functions Chips are mounted on printed circuit boards click To press and release the pointing device s primary button without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless o...

Page 144: ...window displayed by the operating system or a program giving a direction or requesting input from the user Direct Current DC The type of power usually supplied by batteries DC flows in one direction Compare Alternating Current AC Direct Memory Access DMA A dedicated channel bypassing the CPU that enables direct data transfer between memory and a device directory See folder disable To turn a comput...

Page 145: ...gital versatile or video disc See also DVD ROM DVD ROM Digital Versatile or Video Disc Read Only Memory A very high capacity storage medium that uses laser optics for reading data Each DVD ROM can hold as much data as several CD ROMs Compare CD ROM E emulation A technique in which a device or program imitates another device or program enable To turn on a computer option See also disable eSATA An e...

Page 146: ...pare a blank disk for use with the computer s operating system Formatting creates a structure on the disk so the operating system can write information to the disk or read information from it frontside bus The primary pathway bus between the CPU and the computer s main memory Also called system bus See also bus function keys The keys labeled F1 through F8 typically located on the keyboard Their fu...

Page 147: ...a memory resident program hot swapping The ability to add or remove devices from a computer while the computer is running and have the operating system automatically recognize the change I icon A small image displayed on the screen that represents a function file or program interlaced A method of refreshing a computer screen in which only every other line of pixels is refreshed Interlaced monitors...

Page 148: ...d To move information from a storage device such as a hard disk into memory for processing local area network See LAN logical drive A section of a disk that is recognized by the operating system as a separate disk drive A system s logical drives may differ from its physical drives For example a single hard disk drive may be partitioned into two or more logical drives M memory Typically refers to t...

Page 149: ...disk A disk for storing programs and data that cannot be used to start the computer Compare system disk O online Available through the computer Online may refer to information being read from your own computer s internal storage drive such as online documentation or online Help or to information coming from another company on a company network or the Internet operating system A set of programs tha...

Page 150: ...de your finger across the touch pad or move a mouse Used to point to and select activate on screen items such as icons menu items and buttons The shape and purpose of the pointer varies depending on the program you are using and what you are doing pointing device Any device such as the touch pad or a mouse that enables you to move the pointer on the screen port A socket on the computer where you p...

Page 151: ...s The RJ11 connector is a 6 wire connector RJ45 connector An eight wire connector used to connect a computer to a network ROM Read Only Memory Non volatile memory that can be read but not written to Non volatile here means that information in ROM remains whether or not the computer is receiving power This type of memory is used to store your computer s BIOS which is essential instructions the comp...

Page 152: ...mpt The symbol in the MS DOS operating system generally a drive letter followed by a greater than sign indicating where users are to enter commands T TFT display See active matrix display U Universal Serial Bus USB USB is a serial bus that supports data transfer USB allows hot swapping of peripherals See also bus hot swapping serial upload To send a file to another computer through a modem or netw...

Page 153: ...d is another term for the communication protocol to permit an Ethernet connection using wireless communication components World Wide Web www The worldwide network of Web sites linked together over the Internet A user of the Web can jump from site to site regardless of the location of the computer hosting the site See also Internet ...

Page 154: ...ee TOSHIBA Hardware Setup Blu ray Disc using 69 button eject optical disc drive 70 power 28 Shut down 31 start 81 C caring for your computer 58 character keys 64 cleaning the computer 58 communications set up 82 computer caring for 58 cleaning 58 environmental precautions 21 moving 58 setting up 23 computer lock 59 computer will not start troubleshooting 110 computing habits troubleshooting 123 co...

Page 155: ...optical disc drive 70 eject optical disc drive 70 exploring desktop 79 F files backing up 60 68 restore 68 saving 67 function keys 65 H HDMI In port using 57 headphones using 84 Help and Support troubleshooting 112 hot key disabling or enabling wireless devices 136 display brightness 133 Lock Instant security 132 volume mute 135 Zoom Display resolution 137 Hot Key Cards 131 Hot key functions 132 I...

Page 156: ... 72 handling 72 inserting 70 playing optical media 72 positioning 71 recording optical media 73 removing with computer off 74 removing with computer on 73 optical disc drive components 70 drive in use indicator light 70 eject button 70 handling an optical disc 72 inserting an optical disc 70 manual eject hole 70 playing an audio CD 72 playing optical media 72 problems 117 recording optical media 7...

Page 157: ... media 52 to custom size partition 48 without changing drive partitions 45 recycle bin icon 80 registering computer 29 removing an optical disc with computer on 73 andopticaldiscwithcomputeroff 74 memory module 35 memory module slot cover 32 restore points troubleshooting 124 restoring your work 68 S safety icons 19 precautions 22 saving files 67 Search programs and files field starting a program ...

Page 158: ...eshooting 115 bookmarked site not found 112 checking device properties 113 computer will not start 110 corrupted damaged data files 117 data entire system backup 126 Device Manager 113 Disk Defragmenter 117 display problems screen is blank 115 DVD Blu ray Disc player 122 eject button 118 error message warning resume failure 110 Error checking 116 external keyboard 115 good computing habits 123 har...

Page 159: ...d reader 85 optical disc drive 69 TOSHIBA eco power plan 78 Web Camera 85 using the wireless mouse 61 Utilities 89 W warranty standard limited warranty 20 Web Camera using 85 Web sites 129 Wi Fi wireless networking 82 Windows operating system desktop 79 troubleshooting 111 Windows Start menu starting a program 67 wireless keyboard batteries 63 functions 64 using 63 wireless mouse batteries 62 usin...