124
If you have problems
Troubleshooting
Resetting the gigabeat
®
If taking the corrective actions in the table above does not solve
your problem, try resetting the gigabeat
®
using the following steps:
1
Press the Reset button on the side of the gigabeat
®
.
Use a pointed instrument such as a pen or paper clip to press
the Reset button. The gigabeat
®
settings will revert to the
values it had when you last turned it off. (The exception to this
are the date and time.)
2
Reset the date and time.
If this still does not resolve the problem, contact Warranty
Service for assistance.
The charging
screen does not
appear when the
gigabeat
®
is
connected to the
computer.
The gigabeat
®
is
not connected
properly.
Check the
connection
between the
USB cable and
gigabeat
®
.
Built-in
Battery/Connecting
to a computer” on
page 22
The ambient
temperature is
outside the
specified
operating
temperature
range.
Charge the
gigabeat
®
within
the specified
operating-
temperature
range.
See
The computer does
not recognize the
gigabeat
®
.
The gigabeat
®
is
not properly
connected to the
computer.
Check the
connection with
the computer.
Built-in
Battery/Connecting
to a computer” on
page 22
Problem
Cause
Solution
Reference