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11 

Diagnostics 

The Cable Modem has five status LEDs for diagnostics. You can monitor the LEDs 

during installation and during normal operations . 

Table 1 shows Cable Modem status LEDs and identifies what each LED light 

means. This table will help you to diagnose problems. 

   

Function 

Color 

Definition 

Power 

Green 

dark for power off 

solid for power on 

Cable 

Green 

dark for no downstream RF carrier present or 
power off 

flashing slowly (*1) for downstream RF carrier 
present and initial ranging in progress 

flashing fast (*2) for registration in progress 

solid for the Cable Modem registered and ready 
to  transfer data 

PC 

Green 

dark for no carrier to/from PC present or power 
off 

solid for carrier to/from PC present 

Data   

Green 

dark for no user data going through the Cable 
Modem to/from PC present or power off 

flashing for user data going through the Cable 
Modem to/from PC present 

Test 

Amber 

dark for initial self-test of the Cable Modem OK 
or power off 

flashing for initial self-test of the Cable Modem in 
progress or software down loading of the Cable 
Modem in progress 

solid for self-test failure of the Cable Modem 

Table 1    Status LEDs 

 

(*1) flashing slowly : flashing every 2-seconds (approximately) 

(*2) flashing fast   : flashing every 1-second (approximately) 

 

 

Summary of Contents for PCX1100 - DOCSIS Cable Modem

Page 1: ...Toshiba DOCSIS Cable Modem Owner s Manual PCX1100U Feb 2001 ...

Page 2: ...States and or other countries Copyright 2000 2001 Toshiba Corporation All rights reserved This manual may not be reproduced in part or in whole without the permission of Toshiba Corporation The content of this manual is subject to change without notice in the future Toshiba Corporation assumes no liability for damages resulting from the use of this product or the information contained in this manu...

Page 3: ...tion 3 Installation 3 Use 5 Service 5 Overview 6 How does a cable modem work 6 How does a cable modem connect to a computer 6 What is DOCSIS 7 Getting Started 8 What s in the box 8 Front Panel LEDs 8 Connectors 8 Installing USB Drivers 9 Diagnostics 11 Using a stand 12 Specifications 13 Q A 14 FCC Compliance 16 Glossary 17 Installing the Cable Modem Back Cover ...

Page 4: ...ditional telephone modems In addition your service will be always connected Those two features give you the information you want when you want it and your telephone line is kept free Contact information Support Information Phone 949 583 3223 Fax 949 583 3597 e mail cablesupport networks toshiba com Sales Information Phone 949 461 4840 e mail cablesales networks toshiba com Web Page http networks t...

Page 5: ...and in the operating instructions Check Power Sources Operate this product only from the type of power source indicated on the product s marking label If you are not sure of the type of power supplied to your home consult your dealer or local power company Be Careful of Overloading Do not overload wall outlets or extension cords as this can result in a risk of fire or electric shock Overloaded AC ...

Page 6: ...duct near water for example near a bath tub sink or laundry tub in a wet basement or near a swimming pool and the like Do Not Place Near High Temperature Source for example near a steamer Kitchen range fire and the like Use Caution in Mounting This Product Do not place this product on an unstable surface or support The product may fall causing serious injury to a child or adult as well as serious ...

Page 7: ... as opening or removing covers may expose you to dangerous voltage or other hazards Refer all servicing to qualified service personnel Unplug this product from the wall outlet carefully as the AC adapter may be hot Refer Servicing to Qualified Service Personnel Under the Conditions Listed Below When the power supply cord or plug is damaged If liquid has been spilled or objects have fallen into the...

Page 8: ...dem generates an electrical wave whose strength and phase change in step with the highs and lows of the computer s digital output It s because of the smoothness of the resultant signal that a higher data rate can be transmitted A cable modem MOdulates and DEModulates electrical signals in the same sense that the telephone modem does However since coaxial cable can carry much higher wave frequencie...

Page 9: ...r cable modem equipment suppliers to obtain an interoperability seal for their products based on the DOCSIS specification This certification process provides cable modem equipment suppliers with a fast market oriented method for attaining cable industry acknowledgment of compliance with DOCSIS The seal is meant to provide the purchaser with a way to be confident that the modem equipment to be purc...

Page 10: ...following items If any item is missing or damaged contact your dealer immediately Toshiba DOCSIS Cable Modem 10BASE T Cable 6feet USB Cable 5feet AC Adapter AD 121AN Stand CD ROM Front Panel LEDs Connectors Refer to the back cover for cable modem installation instructions ...

Page 11: ...ion on this page After connecting the USB cable the Add New Hardware Wizard appears Click Next Follow the instructions described on your PC window 2 Select Search for Best Driver for your device and click Next 3 Select CD ROM drive and click Next 4 Confirm that the path is correct and click Next Windows should then begin copying the installation drivers 5 Click Finish to complete the driver instal...

Page 12: ...ontrol Panel 3 From inside the Control Panel choose System 4 Choose the tab on the top of the screen for Device Manager 5 Click the next to Universal Serial Bus Controllers 6 Click USB Composite Device to select it and choose Remove 7 Once the USB Composite Device is removed restart your PC and follow the instructions on the previous page ...

Page 13: ...istration in progress solid for the Cable Modem registered and ready to transfer data PC Green dark for no carrier to from PC present or power off solid for carrier to from PC present Data Green dark for no user data going through the Cable Modem to from PC present or power off flashing for user data going through the Cable Modem to from PC present Test Amber dark for initial self test of the Cabl...

Page 14: ...12 Using a Stand Please attach the stand to the bottom of the cable modem ...

Page 15: ...20 640 1280 2560 ksym sec Modulation QPSK 16QAM Bandwidth 200 400 800 1600 3200 kHz Frequency range 5 to 42 MHz edge to edge in 1Hz steps Output signal level 8 dBmV to 58 dBmV QPSK 8 dBmV to 55 dBmV 16QAM PC Interface 10BASE T 10Mbps half duplex USB 12Mbps Power AC adapter input 120VAC 60Hz AC adapter output to cable modem 12VDC 1A AC Power consumption Approx 8 W Typ not include AC adapter Mechani...

Page 16: ...computers do not support networking through USB Mac users must use an Ethernet connection Q Do I need to turn off the cable modem A No You can leave cable modem powered up Q How can I connect multiple PCs to the cable modem A You can use 10BASE T and USB interfaces simultaneously and also can use a 10BASE T hub or switch for physical connection The cable modem is controlled by the Cable Operator t...

Page 17: ...toring information from it A The cable modem can only be configured and monitored by your cable operator at this time Q Where can I purchase a Toshiba cable modem if I am currently leasing one from my cable company A Toshiba cable modems can be found at many major electronics retailers For the retailer nearest you consult the Toshiba web site at http networks toshiba com Q How can register my purc...

Page 18: ... cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this unit does cause harmful interference to radio or television reception which can be determined by turning the unit off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the...

Page 19: ...onverts it to serial data puts it into a packet format and sends it over the 10BASE T LAN cable F connector A type of coaxial connector labeled RF on the rear of the Toshiba Cable Modem that connects the modem to the cable system Head end The equipment in the central office of the service provider where the cable signals originate Hybrid Fiber Coaxial HFC system A system where the trunk of the cab...

Page 20: ...ee Ethernet Card RJ 45 Connector on the Toshiba Cable Modem labeled 10BASE T that connects the modem to a computer or to a HUB Subscriber A computer user in the home who accesses a data service using the Toshiba Cable Modem Subnet A network subdivision When subnetting us used the IP Internet Protocol address is divided into a subnet number and a host number Hosts and gateways identify the bits use...

Page 21: ...rom your computer s to the10BASE T and or USB connector s on the cable modem rear panel 5 Connect the AC adapter to the DC IN 12V 1A jack on the cable modem rear panel Then plug in the AC adapter to the wall electrical outlet 6 If use the USB interface Install the USB Driver following the instructions described in Installing USB Drivers on this manual The power indicator LED on the modem front pan...

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