7. Predefined text messages are defined in your system’s database
and may vary between systems. Those messages that have been
assigned to your system will appear on PERCEPTION 4000
HDT2020SD digital telephones when prompted.
8. If you are unable to enter the voice mailbox associated with a
telephone because you are not the telephone’s primary user, you
can still receive a station callback message that has been left at the
telephone. To access this message, press the MESSAGE key a
second time, within one minute of the first message return attempt.
After the one-minute period, or after a successful or unsuccessful
attempt to return a callback message, pressing the MESSAGE key
will generate another call to the voice mail system.
9. In addition to retrieving voice mail messages by using either the
Message Waiting key or the telephone soft keys, messages can be
retrieved by directly dialing the voice mail system’s directory number.
Once the voice mail system is accessed, you can retrieve messages
by following voice mail operational procedures. This option also
allows you to retrieve voice mail messages remotely. For additional
information, refer to the Voice Mail Station User Guide that applies to
the voice mail system used with your PERCEPTION 4000 system.
NIGHT ANSWER ACCESS
When a call to an attendant is routed to a night answer device, the call
will ring a night answer bell. You can access the call from your station by
using a Night Answer access key or code.
After hearing the night answer bell:
Listen for recall dial tone.
You will be connected to the incoming call. Answer the call as an
incoming trunk call.
If the call has already been accessed by another station, you will hear
reorder tone.
To Answer a Night Answer Call:
1. Press the Night Answer
(UNA) access key.
. . . or . . .
Enter the Night Answer
access code.
2. Enter the number of the
ringing night answer bell
(1 ~ 3 digits).
PERCEPTION 4000
FEATURE OPERATION
4-47
Summary of Contents for PERCEPTION 4000
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