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131

Utilities

TOSHIBA PC Diagnostic Tool Utility

TOSHIBA PC Diagnostic Tool Utility

This utility can help diagnose problems with devices in your 
computer. Refer to the online Help documentation within the 
application for additional help. 

The TOSHIBA PC Diagnostic Tool utility may show tests for features 
you do not have. This is normal and does not indicate a problem.

To use the TOSHIBA PC Diagnostic Tool utility:

1

Click 

Start

All

 

Programs

TOSHIBA

Utilities

, and then 

PC Diagnostic Tool

, or click the 

PC Diagnostic Tool

 icon in 

the 

Protect & Fix

 tab of 

TOSHIBA Assist

.

The TOSHIBA PC Diagnostic Tool window appears.

2

Click the 

Diagnostic Tool

 tab.

 

(Sample Image) TOSHIBA PC Diagnostic Tool window

3

Select the devices that you would like to test by clicking the 
check box that appears to the left of the device.

Click the + (plus) and - (minus) symbols to expand and collapse the 
categories.

4

Click 

Start Diagnostics

 when you are ready to begin the tests.

NOTE

NOTE

Summary of Contents for PLL50U-01900C

Page 1: ... Web site pcsupport toshiba com Toshiba Customer Support Center Calling within the United States 800 457 7777 Calling from outside the United States 949 859 4273 For more information see If Something Goes Wrong on page 138 in this guide NB500Series User sGuide ...

Page 2: ...HAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE YOU AGREE THAT TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF Protection of Stored Data For your important data pl...

Page 3: ...adiate radio frequency energy and if not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is...

Page 4: ...ireless LAN product that is based on Direct Sequence Spread Spectrum DSSS radio technology and is compliant to TheIEEE802 11StandardonWirelessLANs RevisionA B G asdefined and approved by the Institute of Electrical and Electronics Engineers The Wireless Fidelity Wi Fi certification as defined by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Bluetooth and...

Page 5: ...ss LAN equipment on board airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equip...

Page 6: ...nctionnement The term IC before the equipment certification number only signifies that the Industry Canada technical specifications were met To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Pour empecher que cet ...

Page 7: ...d defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled bin symbol on the battery In the European Union these symbols indicate that when the last end user wishes to discard this product it must be sent to appropriate facilities for recovery and recycling This Directive applies to EU member countries ...

Page 8: ...ge the features and functions of the original design Article 17 Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications In the event interference is caused the use of such electric machinery shall be immediately discontinued Operation of such products can be resumed only when they are modified and can no longer cause interfer...

Page 9: ...rom 2 400 MHz to 2 483 5 MHz It is possible to avoid the band of mobile object identification systems The indication shown below appears on this equipment 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH SS modulation 3 The interference range of this equipment is less than 10m 4 This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz 3 TOSHIBA Direct PC ...

Page 10: ...l the embedded wireless module into other device 5 17 GHz to 5 23 GHz for indoor use only Radio Approvals for Wireless Devices The following information is dependent on what type of wireless device is in your computer Not all devices are available on all models Approved Countries Regions for the Realtek RTL8188CE This equipment is approved to the radio standard by the countries regions in the foll...

Page 11: ... Luxembourg Macedonia Malaysia Malta Mexico Monaco Montenegro Morocco Mozambique Nambia Nepal Netherlands Netherlands Antillles New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Rwanda Saint Vincent and the Grenadines Saudi Arabia Senegal Serbia Singapore Slovak Republic Slovenia South Africa South Korea S...

Page 12: ...gyzstan Latvia Lebanon Lesotho Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Montenegro Mozambique Nambia Nepal Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russia Saudi Arabia Senegal Serbia Singapore Slovak Republic Slovenia South Africa South Korea Spain Sri ...

Page 13: ...our les enregistrements et licences veuillez contacter l IBPT Deutschland License required for outdoor installations Check with reseller for procedure to follow Anmeldung im Outdoor Bereich notwendig aber nicht genehmigungspflichtig Bitte mit Händler die Vorgehensweise abstimmen France Restricted frequency band only channels 1 to 7 2400 MHz and 2454 MHz respectively may be used outdoors in France ...

Page 14: ...n the United States for more information When you use Bluetooth cards from TOSHIBA close to 2 4 GHz Wireless LAN devices Bluetooth transmissions might slow down or cause errors If you detect certain interference while you use Bluetooth cards from TOSHIBA always change the frequency move your computer to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yard...

Page 15: ...ts with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Bluetooth wireless technology is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret th...

Page 16: ...HIBA shall be used in such a manner that the potential for human contact during normal operation is minimized Regulatory statements This product complies with any mandatory product specification in any country region where the product is sold In addition the product complies with the following European Union EU and EFTA This equipment complies with the R TTE directive 1999 5 EC and has been provid...

Page 17: ...y be subject to the approval of the U S Department of Commerce prior to export Any export directly or indirectly in contravention of the U S Export Administration Regulations is prohibited Notice The information contained in this manual including but not limited to any product specifications is subject to change without notice TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA...

Page 18: ...subsidiaries in the United States and other countries Microsoft Outlook Windows and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries MultiMediaCard and MMC are registered trademarks of MultiMediaCard Association Secure Digital and SD are trademarks of SD Card Association TouchPad is a trademark of Synaptics Inc Wi Fi ...

Page 19: ...29 Chapter 1 Getting Started 30 Getting comfortable with your computer 30 Keeping yourself comfortable 31 Precautions 31 Important information on your computer s cooling fan 33 Setting up your computer 33 Connecting to a power source 34 Charging the main battery 36 Using the computer for the first time 37 Opening the display panel 37 Turning on the power 38 Setting up your software 39 ...

Page 20: ...age Drive 62 Checking the internal storage drive operating status 63 Installing drivers and applications 64 Using the TouchPad 64 Adjusting TouchPad settings 67 Disabling or enabling the TouchPad 68 Using external display devices 68 Connecting an external monitor or projector 68 Directing the display output when you turn on the computer 69 Adjusting the quality of the external display 70 Using an ...

Page 21: ...ting a program from the Start menu 89 Starting a program from Windows Explorer 89 Starting a program using the Search programs and files field 90 Saving your work 91 Printing your work 92 Backing up your work 93 Restoring your work 94 Toshiba s online resources 94 Chapter 3 Mobile Computing 95 Toshiba s energy saver design 95 Running the computer on battery power 95 Battery Notice 96 Power managem...

Page 22: ...ps 111 Chapter 4 Exploring Your Computer s Features 112 Exploring the desktop 112 Finding your way around the desktop 113 Setting up for communications 115 Connecting your computer to a network 116 Exploring audio features 116 Recording sounds 116 Using external speakers or headphones 117 Using the Web Camera 118 Using the Memory card reader 118 Inserting memory media 119 Removing memory media 119...

Page 23: ...1 Using Startup options to fix problems 142 Internet problems 143 The Windows operating system can help you 143 Fixing a problem with Device Manager 144 Checking device properties 144 Memory problems 145 Power and the batteries 145 Keyboard problems 147 Display problems 147 Disk or storage drive problems 149 Error checking 149 Sound system problems 150 Printer problems 151 Wireless networking prob...

Page 24: ... Hot key functions 166 Volume Mute 166 Lock Instant security 167 Power plan 168 Sleep mode 169 Hibernation mode 170 Output Display switch 171 Display brightness 172 Disabling or enabling wireless devices 173 Disabling or enabling the TouchPad 174 Cursor control overlay 175 Numeric overlay 175 Zoom Display resolution 176 Keyboard hot key functions 177 Appendix B Power Cord Cable Connectors 178 Glos...

Page 25: ...and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep mode which shuts down the system ...

Page 26: ...regarding the ENERGY STAR Program This computer is compatible with European Union Directive 2002 95 EC Restriction of the use of certain Hazardous Substances in electrical and electronic equipment RoHS which restricts use of lead cadmium mercury hexavalent chromium PBB and PBDE Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers commitment to meet...

Page 27: ...e accuracy of the information provided herein product specifications configurations prices system component options availability are all subject to change without notice For the most up to date product information about your computer or to stay current with the various computer software or hardware options visit Toshiba s Web site at pcsupport toshiba com This guide This guide introduces the compu...

Page 28: ...n death or serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Indicates a potentially hazardous situation which if not avoided may result in property damage Provides important information Other icons used Additional icons highl...

Page 29: ...our computer comes with the following documentation An electronic version of the User s Guide this document A Quick Start Card It may also contain guides for other programs that may come with your system For accessory information visit Toshiba s Web site at accessories toshiba com Service options Toshiba offers a full line of optional service programs to complement its standard limited warranty To...

Page 30: ...and the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury property damage or damage the computer Getting comfortable with your computer Place the computer on a hard flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to ...

Page 31: ...day Precautions Your computer is designed to provide optimum safety and ease of use and to withstand the rigors of travel You should observe certain precautions to further reduce the risk of personal injury or damage to the computer Avoid prolonged physical contact with the underside or surface of the computer Never allow any liquids to spill into any part of your computer and never expose the com...

Page 32: ...is active Turning off the computer while it is reading from or writing to a disk disc or flash media may damage the disk disc or flash media the drive or both Keep the computer and disks away from objects that generate strong magnetic fields such as large stereo speakers Information on some disks is stored magnetically Placing a magnet too close to a disk can erase important files Handle discs car...

Page 33: ...rface Using your computer on a carpet or other soft material can block the vents located at the underside of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Read the Provide adequate ventilation section in the Instruction Manual for Safety and Comfort that is shipped with your computer The ...

Page 34: ...et toensurea secureelectrical connection Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you use a multiple connector An overload on one socket could cause a fire or electric shock possibly resulting in serious injury Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA Battery Charger that may have been p...

Page 35: ...ause birth defects or other reproductive harm Wash hands after handling 2 Plug the AC adaptor cord into the DC IN on the side of the computer Sample Illustration Connecting the AC adaptor cord to the computer 3 Connect the power cord cable to a live electrical outlet The AC power light battery light on the indicator panel glows green Never attempt to connect or disconnect a power plug with wet han...

Page 36: ...See Changing the main battery on page 105 for information on replacing the main battery Charging the main battery Before using the battery to power the computer you must charge the battery To charge the battery leave the computer plugged into an AC power source with the computer turned off until the battery light glows green After that the battery will be completely charged and ready to power the ...

Page 37: ...y raise the panel 3 Adjust the display to a comfortable viewing angle Sample Illustration Opening the display panel When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel To avoid damaging the display panel do not force it beyond the point where it moves easily and never lift the compu...

Page 38: ... will deteriorate This is also an intrinsic characteristic of the screen technology When the computer is operated on battery power the screen will dim and you may not be able to increase the brightness of the screen while on battery power Turning on the power To turn on the computer 1 Make sure any external devices such as the AC adaptor if you plan to use AC power rather than battery power are pr...

Page 39: ...on can be completed by either visiting the Toshiba Web site at http www register toshiba com or by clicking Start All Programs My Toshiba and then Toshiba Registration Failure to complete Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty To register online you must be connected to the Internet Adding optional external devices Before adding external ...

Page 40: ...dule slot on the underside of the computer You will need a small Phillips screwdriver for this procedure If the computer has been running recently the memory module s may be hot The surrounding area may also be hot Allow the module s to cool to room temperature before replacing it Avoid touching the cover the module s and the surrounding area before they have cooled Failure to follow these directi...

Page 41: ...hen turns off 3 Unplug and remove any cables connected to the computer including the AC adaptor 4 Place a soft cloth on the work surface to prevent scratching the top cover of the computer and then place the computer upside down on the cloth 5 Remove the main battery For information on removing the main battery see Removing the battery from the computer on page 105 Sample Illustration Locating the...

Page 42: ...ctricity can damage the memory module Before you handle the module touch a grounded metal surface to discharge any static electricity you may have built up Avoid touching the connector on the memory module or on the computer Grease or dust on the connector may cause memory access problems 9 If replacing an existing memory module remove this memory module by performing steps 2 3 of Removing a memor...

Page 43: ...ition the module toward the socket aligning the connector s notch with the matching key in the socket Sample Illustration Aligning the memory module with the socket 13 Firmly press the memory module into the memory slot s socket at approximately a 30 degree angle to the horizontal surface of the computer Sample Illustration Inserting the memory module into the socket latch latch key notch connecto...

Page 44: ...nding cutouts in the side of the module If the latches and cutouts do not line up correctly repeat steps 13 14 Sample Illustration Pressing down on the memory module Do not force the memory module into position The memory module should be completely inserted into the socket and level when secured in place Sample Illustration Inserting the memory module into the slot 15 Replace the memory module sl...

Page 45: ...ctric blanket or heater Never cover or block the air vents including those located at the underside of the computer Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents located at the underside of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly ...

Page 46: ...urn it on and data in memory will be lost In either of the above cases the Sleep configuration will not be saved The following screen may appear when you turn on the power If Start Windows Normally is highlighted then press Enter If one of the Safe Mode options is highlighted it is best to press Enter to go into Safe Mode then shut down and restart the system at which time Windows should boot back...

Page 47: ...otected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep mode In this condition observe the following Never cover your computer or AC adaptor with any object Never place your computer or AC adaptor near a heat source such as an electric blanket or heater Never cover or block the air vents including those located at ...

Page 48: ... 8 in Installing a memory module on page 40 and then check that the module is inserted completely into the socket and lined up squarely with the socket latches From time to time Windows will display a pop up that says Do you want to allow the following program to make changes to this computer This is a security feature to prevent programs or people from doing things on your computer without your p...

Page 49: ...the first time See Creating recovery DVDs media on page 57 and Restoring from recovery DVDs media on page 60 Recovery option Description Recover to out of box state This option restores the original factory image to your internal storage drive returning your computer to its out of box state Recommended recovery method See Recovering to out of box state recommended recovery method on page 50 Recove...

Page 50: ... recommended recovery method Recovering an internal storage drive to its out of box state deletes all partitions on the drive and all information stored in those partitions Be sure to save your work to external media before executing the recovery For more information see Backing up your work on page 93 During the recovery process it is strongly recommended that your computer be connected to an ext...

Page 51: ...not skip to step 4 4 A warning screen appears stating that when the recovery is executed all data will be deleted and rewritten Click Yes to continue Sample Image Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a Process screen ...

Page 52: ...cating that the internal storage drive has been recovered 9 Press any key on the keyboard to restart the computer Recovering without changing the internal storage drive partitions Recovering without changing the internal storage drive partitions deletes all information stored on the C drive Be sure to save your work to external media before executing the recovery see Backing up your work on page 9...

Page 53: ...he second method see Restoring from recovery DVDs media on page 60 To recover using the utilities on your computer s internal storage drive 1 Make sure the computer is turned off 2 Press and hold the 0 zero key on your keyboard while powering on the computer 3 If your system offers a choice of Windows 7 32 bit or 64 bit operating system select one at this time If not skip to step 4 4 A warning scr...

Page 54: ...ecting a Process screen 6 The Recovery of Factory Default Software screen appears Select Recover without changing the hard drive partitions Sample Image Recovery of Factory Default Software screen 7 Click Next A confirmation message displays reminding you that all data on the C drive will be lost during the recovery process Be sure to save your work to external media before proceeding see Backing ...

Page 55: ...ower source via the AC adaptor The Recover to a custom size partition option restores your C drive to its out of box state and allows you to specify the size for the C partition You can resize and recover the C drive using the utilities stored on your computer s internal storage drive or using recovery DVDs media if you have created such media To recover using the first method follow the procedure...

Page 56: ... the recovery is executed all data will be deleted and rewritten Click Yes to continue Sample Image Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a Process screen ...

Page 57: ...9 Click Next to begin the recovery When the process is complete a message displays indicating that the C drive has been recovered 10 Press any key on the keyboard to restart the computer Creating recovery DVDs media To purchase an optional external writable optical disc drive for creating recovery DVDs please visit the Toshiba Web site at accessories toshiba com It is strongly recommended that you...

Page 58: ...l prompt you to insert several blank DVDs or connect one or more USB flash drives of a certain minimum capacity to your computer The amount of space required for storing the recovery files varies by computer model Follow the procedure below to determine how much space you will need for storing your system s recovery files If you want to copy the recovery files to DVDs you will need an optional ext...

Page 59: ...rive of the required minimum capacity as specified in the TOSHIBA Recovery Media Creator utility to your computer All information stored on your DVDs or USB flash drive s will be erased during the process of creating the recovery DVDs media Be sure to save the information stored on your external media to another storage device before executing this procedure or use blank media 5 Click the Create b...

Page 60: ...ur recovery DVDs media For instructions on creating recovery DVDs media see Creating recovery DVDs media on page 57 With recovery media you can Recover to out of box state recommended recovery method Recover without changing the internal storage drive partitions Recover to a custom size partition For more information on these options see Recovering the Internal Storage Drive on page 48 When you re...

Page 61: ...n your internal storage drive will be deleted and rewritten Click Yes to continue 6 When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays select Recovery of Factory Default Software and then click Next 7 Select one of the following options Recover to out of box state recommended recovery method If you want to recover the original factory image Recover without changing ...

Page 62: ...e To access the Recovery Wizard on your recovery DVDs media Turn off your computer Insert the first recovery DVD into your optional external writable optical disc drive or connect the USB flash drive containing your recovery files to your computer and then power on the computer When the initial screen displays press F12 Using the arrow keys select the DVD or USB Flash option on the boot menu depen...

Page 63: ...dia on page 57 before proceeding 5 Click Next to begin erasing the internal storage drive When the process is complete a message displays indicating that the internal storage drive has been erased 6 Press any key on the keyboard to restart the computer Checking the internal storage drive operating status After restoring your internal storage drive you can check its status as follows 1 Click Start ...

Page 64: ...rompts to complete the installation process Using the TouchPad Some of the TouchPad operations described in this section are only supported in certain applications You can use the TouchPad the small touch sensitive area in front of the keyboard and the adjacent control buttons to Move the pointer on the screen Select an item on the screen Open or activate an item on the screen Scroll through a doc...

Page 65: ...t Select an item 1 Move the pointer to the item you want to select 2 Do one of the following Tap the TouchPad once OR Press and release the primary left hand control button Sample Illustration Tap once to select Open or activate an item 1 Move the pointer to the item you want to open activate 2 Do one of the following Tap the TouchPad twice in rapid succession OR Press and release the primary cont...

Page 66: ...tration Horizontal scrolling active area Scroll continuously Circular scrolling 1 Begin scrolling vertically or horizontally by sliding your finger along the right or bottom edge of the TouchPad as described above 2 Without lifting your finger from the TouchPad start moving your finger in a circular motion on the TouchPad 3 To scroll in the opposite direction reverse the direction of the circular ...

Page 67: ...ext on the screen and potentially the item or text may be replaced by the next character you type Temporarily disable the TouchPad so that it does not respond to touch or button presses while you type See Disabling or enabling the TouchPad on page 68 Disable the tapping feature If you disable tapping only you can still use the TouchPad s control buttons and move the pointer by sliding your finger ...

Page 68: ...finger on the TouchPad To disable tapping only use the Mouse Properties option in the Windows Control Panel Using external display devices Your computer comes with a built in display but you can also connect an external display device via the RGB monitor port Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger scr...

Page 69: ...ge the display output settings is to use the display hot key Fn F5 1 Press Fn and F5 simultaneously 2 While holding down Fn press F5 repeatedly until the setting you want takes effect Briefly pause each time you press the F5 key to allow time for the display to change This hot key cycles through the settings in the following order the last two options are available if an external monitor is connec...

Page 70: ...ecting the printer to your computer If you do not install the software as instructed by the printer manufacturer the printer may not function correctly Read the documentation that came with your printer Follow the manufacturer s instructions when connecting a printer You can connect a USB compatible printer to your computer through the USB ports To determine if the printer is USB compatible check ...

Page 71: ... AC outlet Setting up a printer Some printers require a specific installation process Refer to your printer installation guide for instructions before completing the following procedure If your printer does not support Plug and Play follow these steps to set it up for the first time You only need to set up the printer once 1 Click Start Control Panel Hardware and Sound and then under Devices and P...

Page 72: ...ending on the operating system installed you have more than one option available for turning off the computer Shut down Hibernate and Sleep Each option has its advantages Use the Shut down or Hibernate command if you will not be using the computer for several days or if you must turn off your computer You must turn off your computer in order to upgrade your computer s internal hardware such as mem...

Page 73: ...sumes more main battery power than restarting from Sleep When starting up again the computer returns to the state in which you left it including all open programs and files you were using For information on how to use and configure Hibernation mode see Using and configuring Hibernation mode on page 77 Sleep mode The Sleep command places the computer into a power saving mode Sleep saves the current...

Page 74: ...harges fully your unsaved information will be lost Be sure to save your work first For information on using Sleep see Using and configuring Sleep mode on page 79 Using the Shut down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer This command closes all open programs shuts down the operating system and then turns off yo...

Page 75: ...y default pressing your computer s power button puts the computer into Sleep mode 1 Click Start Control Panel System and Security and then Power Options The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears Sample Image Edit Plan Settings screen 3 Click Change advanced power settings The Advanced settings tab of th...

Page 76: ...rate while the computer is running on battery power or while connected to AC power Lid close action Set this option to Shut down if you want the computer to shut down when you close the display panel Power button action Set this option to Shut down if you want the computer to shut down when you press the power button 6 Click Apply 7 Click OK Once the computer is configured you can turn it off by e...

Page 77: ... the Start menu Sample Image Shut down menu 2 Click Hibernate in the pop up menu The computer saves the state of all open programs and files turns off the display and then turns off Configuring Hibernation mode options You can place the computer into Hibernation mode by either pressing the power button or closing the display panel You can also specify an amount of time after which the computer aut...

Page 78: ... Edit Plan Settings window appears Sample Image Edit Plan Settings screen 3 Click Change advanced power settings The Advanced settings tab of the Power Options window appears 4 Double click Power buttons and lid to display the actions that you can configure Sample Image Advanced settings tab of Power Options screen ...

Page 79: ...r is configured you can place it into Hibernation mode by either pressing the power button or closing the display panel depending on the Hibernation options set Starting again from Hibernation mode To start up the computer from Hibernation mode press the power button until the ON OFF light glows green The computer returns to the screen s you were using If you put the computer in Hibernation mode b...

Page 80: ...ter which the computer automatically goes into Sleep mode To use any of these methods you first need to enable them using the Power Options feature 1 Click Start Control Panel System and Security and then Power Options The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears Sample Image Edit Plan Settings screen 3 To...

Page 81: ...t separately for how they operate while the computer is running on battery power or while connected to AC power Lid close action Set this option to Sleep if you want the computer to go into Sleep mode when you close the display panel Power button action Set this option to Sleep if you want the computer to go into Sleep mode when you press the power button 7 Click Apply 8 Click OK Once the computer...

Page 82: ...documentation or Help and Support for details You may also wish to customize your power usage settings For more information see Power Plans on page 103 There are additional custom settings you can choose See Utilities on page 121 Caring for your computer This section gives tips on cleaning and moving your computer For information about taking care of your computer s battery see Taking care of your...

Page 83: ...puter to a heavy object such as your desk The easiest way to do this is to purchase an optional computer lock cable For more information on purchasing a cable lock visit accessories toshiba com Sample Illustration Computer lock cable To secure the computer 1 Wrap the cable through or around some part of a heavy object Make sure there is no way for a potential thief to slip the cable off the object...

Page 84: ...storage drive If the network you are using goes down and you must restart your computer to reconnect or your battery runs out of charge while you are working you will lose all work since you last saved See Saving your work on page 91 for further information HINT Some programs have an automatic save feature that can be activated This feature saves your file to the internal storage drive at preset i...

Page 85: ...ution is especially important for files you receive via external media email or download from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Do not turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both The Windows operating system ...

Page 86: ...d Your computer s keyboard includes only one Enter key Most of the time this does not matter However some programs assign separate functions to the regular and numeric pad Enter keys on the full sized keyboard Using the Fn key you can simulate the separate key as follows Press Fn and Enter simultaneously to simulate the Enter key on the numeric pad of the enhanced keyboard Pressing the Fn key simu...

Page 87: ... keys Sample Illustration Special Windows keys Your computer s keyboard has one key and one button that have special functions in Windows Windows key Opens the Start menu Application key Has a similar function as the secondary mouse button Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay This overlay lets you enter numeric data or control...

Page 88: ... F10 simultaneously To disable the cursor control overlay hold down the Fn key and press F10 again Starting a program The easiest way to start a program is to double click the name of the file that contains the information you want to work on To find the file use the Start menu or Windows Explorer If you prefer to open the program first you have four options You can Double click the icon for the p...

Page 89: ...lick the program in this example WordPad WordPad opens To close the program click the Close button in the upper right corner of the program s window Starting a program from Windows Explorer If a program is not listed in the All Programs menu you can start it from Windows Explorer Windows Explorer gives you a view of your computer s contents as a hierarchy or tree You can easily see the contents of...

Page 90: ...ordpad The operating system opens WordPad To close the program click the Close button in the upper right corner of the program s window Starting a program using the Search programs and files field This example uses the Start menu s Search programs and files field to start WordPad 1 Click Start to display the Start menu The Search programs and files field appears at the bottom of the Start menu Sam...

Page 91: ... regular intervals Check your program s documentation to see if it has an automatic save feature Saving files 1 Click on the arrow in the upper left corner of your Windows based application to display the drop down menu and then click Save If you are working with a document that already has a file name this is all you need to do If you created a new document your program displays a Save As dialog ...

Page 92: ...oc docx extension Any file name with an extension of doc docx is assumed to be a Microsoft Word file Creating your own extension is usually unwise since the program is unlikely to recognize a strange extension and may refuse to handle your file correctly TECHNICAL NOTE By default the Windows operating system does not show file extensions For information on showing or hiding file extensions see you...

Page 93: ...e in case something happens to your computer You can back up your files to different types of media such as CDs DVDs external storage media or to a network if available To back up several files at one time use the Microsoft Windows Backup program preinstalled on the computer s internal storage drive Also see Backing up your data or your entire computer with the Windows operating system on page 156...

Page 94: ... Restore screen TECHNICAL NOTE When restoring files the backup program prompts you if you try to overwrite a file that already exists on the internal storage drive Make sure the backup version is the one you want before overwriting the existing file Toshiba s online resources Toshiba maintains a number of online sites to which you can connect These sites provide information about Toshiba products ...

Page 95: ...er of other features that enhance its energy efficiency Many of these energy saving features have been preset by Toshiba We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling Running the computer on battery power The computer contains a removable Lithium Ion Li Ion battery that provi...

Page 96: ... visit the Toshiba Web site at accessories toshiba com Use only batteries designed to work with your Toshiba computer To ensure that the battery maintains its maximum capacity operate the computer on battery power at least once a month The Lithium Ion battery has no memory effect so it is not necessary to let the battery fully discharge each time However for better accuracy of the battery meter it...

Page 97: ...oshiba s Customer Support Center Using additional batteries If you travel and need to use your computer for many hours without an AC power source you may purchase a battery module for use in the computer or carry additional charged battery packs with you For more information on batteries and accessories see accessories toshiba com Charging batteries The battery needs to be charged before you can u...

Page 98: ...50 to 80 degrees Fahrenheit 10 to 26 degrees Celsius The battery is almost completely discharged Leave the power connected and the battery should begin charging after a few minutes HINT Once the battery is fully charged we recommend that you operate your computer on battery power until the battery discharges completely Doing this extends battery life and helps ensure accurate monitoring of battery...

Page 99: ...attery light gives you an indication of the main battery s current charge Glows amber while the main battery is being charged AC adaptor connected Glows green when the main battery is fully charged Is unlit when the battery has discharged the battery is not charging or the AC adaptor is not plugged into the computer or AC outlet Battery life and charge time may vary depending upon power management...

Page 100: ...ight When the AC power light battery light flashes amber it indicates that the system is suspended using the Windows operating system Sleep command Sample Illustration Power and battery light locations Power button System indicator lights Internal storage drive light Wireless indicator ON OFF light AC power light Battery light light ...

Page 101: ...king in temperatures below 50 degrees Fahrenheit The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery What to do when the main battery runs low When the main battery runs low you can Plug the computer into an external power source and recharge the main battery Place the computer into Hibernation mode and repla...

Page 102: ...Panel System and Security and then Power Options The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears 3 Click Change advanced power settings The Advanced settings tab of the Power Options window appears 4 Double click Battery to display the battery options Sample Image Advanced settings tab of Power Options screen...

Page 103: ...onfigured By using them you can increase the length of time you can use the computer before you need to recharge the battery Microsoft has combined these options into preset Power Plans Using one of these power plans lets you choose between maximum power savings and peak system performance You may also set individual power saving options to suit your own needs The following sections describe how t...

Page 104: ...cation levels internal storage drive power save time etc You can click on the plus signs to expand each item and to see what settings are available for each item 6 Click OK to save the plan changes you have performed By default the two power plans eco and Balanced are satisfactory for most people and do not need to be edited The eco plan is the best used for maximum battery time The Balanced plan ...

Page 105: ... battery pack and computer Never expose a battery pack to abnormal shock vibration or pressure The battery pack s internal protective device could fail causing it to overheat or ignite resulting in caustic liquid leakage or explosion or fire possibly resulting in death or serious injury TECHNICAL NOTE To avoid losing any data save your files and then either completely shut down your computer or pu...

Page 106: ...the computer Sample Illustration Removing the battery If the battery is leaking or its case is cracked put on protective gloves to handle it and discard it immediately Always dispose of used battery packs in compliance with all applicable laws and regulations Put insulating tape such as cellophane tape on the electrode during transportation to avoid a possible short circuit fire or electric shock ...

Page 107: ...atch clicks The battery pack has been designed so that you cannot install it with reverse polarity If the battery does not slide into the slot easily move the battery release lock to the unlocked position and try again Do not force the battery into position Sample Illustration Inserting the battery 3 Slide the battery release lock to the locked position Sample Illustration Locking the battery rele...

Page 108: ...amage it Avoid touching the metal terminals of the battery with another metal object Short circuiting the battery can cause it to overheat and may cause damage to the battery or the computer Do not incinerate a spent battery as this could cause it to explode and release caustic liquid If a battery is leaking or damaged replace it immediately Use protective gloves when handling a damaged battery To...

Page 109: ... fully discharged If the battery light flashes or there is some other warning to indicate a low battery go to step 4 4 Connect the AC adaptor to the computer and the power cord cable to a power outlet The DC IN or AC power light should glow green and the battery light should glow amber to indicate that the battery pack is being charged If the DC IN or AC power light indicator does not glow power i...

Page 110: ...Failure to do so could possibly result in serious injury Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User s Manual Other battery packs have different voltage and terminal polarities Use of non conforming battery packs could generate smoke or cause fire or rupture possibly resulting in serious injury After repeated use the batteries will final...

Page 111: ...nny ledge or in a place where it could get wet or covered in dust Always travel with the computer in a carrying case Toshiba offers a choice of carrying cases for the computer They all provide plenty of extra space for manuals power cords and compact discs Contact your authorized Toshiba representative for more information or visit Toshiba s Web site at accessories toshiba com TECHNICAL NOTE When ...

Page 112: ...ything you can do in the Windows operating system You can use its features to start programs find documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your system ...

Page 113: ... An icon represents a folder file or program that can be quickly activated by double clicking the icon You can create a new desktop icon for any folder file or program by dragging the element s icon from its location in a window to the desktop area You may see various icons displayed on your system desktop for example Recycle Bin Holds files you have deleted You may be able to retrieve these files...

Page 114: ...If you place the pointer over an icon a popup description of the file contents appears Your desktop may contain other icons depending on your configuration See Windows online Help for more specific information on each icon and how to use it Start button You use the Start button to Start programs Open documents Adjust system settings Find files Access Windows Help and Support Suspend system activit...

Page 115: ...A browser or communications program An Internet Service Provider ISP or online service if you plan to use the Internet A way to connect to the ISP for example Wi Fi LAN etc Using Wireless LAN connectivity Wireless connectivity and some features may require you to purchase additional software external hardware or services Availability of public wireless LAN access points may be limited Your system ...

Page 116: ...sult your network administrator Many hotels airports and offices offer Wi Fi access If your computer has Wi Fi ask for help when connecting to a Wi Fi network Exploring audio features You can use your computer to record sounds using the computer s internal microphone or an optional external microphone You can listen to sound files or audio CDs using the built in speaker headphones or external spea...

Page 117: ...rs Before putting on headphones to listen turn the volume down Do not set the volume too high when using headphones Continuous exposure to loud sound can harm your hearing TECHNICAL NOTE When using amplified speakers use speakers that require an external power source Other types of speakers will be inadequate to produce sound from the computer To play back sound files through external speakers or ...

Page 118: ...ault should already be running The Web Camera indicator light glows when the Web Camera is active For more information on the software click Start All Programs TOSHIBA Utilities and then Web Camera Application Help Using the Memory card reader The Memory card reader supports the use of Secure Digital SD and MultiMediaCard MMC media These media can be used with a variety of digital products digital...

Page 119: ...edia When inserting memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data Removing memory media 1 Prepare the card for removal by clicking on the Show hidden icons button if necessary in the notification area and then selecting the Safely Remove Hardware and Eject Media icon If the system is unable to prepare the media for safe ...

Page 120: ...ll it straight out Sample Illustration Removing memory media Do not remove memory media while data is being written or read Even when the Windows message copying disappears writing to the media might still be in progress and your data could be destroyed Wait for the indicator light to go out ...

Page 121: ...ilities are described in this chapter The utilities described in this chapter and the icons shown in the sample images are applicable only if the related utility is available on your system TOSHIBA Assist TOSHIBA Recovery Media Creator TOSHIBA Application Installer Supervisor password User password TOSHIBA PC Diagnostic Tool Utility Mouse Utility TOSHIBA Hardware Setup TOSHIBA Zooming Utility TOSH...

Page 122: ...ions and allows you to customize a range of computer settings To access TOSHIBA Assist click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears Sample Image TOSHIBA Assist window The TOSHIBA Assist offers three categories of options Secure Protect Fix Optimize ...

Page 123: ...123 Utilities TOSHIBA Assist Secure The features available in this category are Supervisor password User password Sample Image TOSHIBA Assist window Secure tab ...

Page 124: ...124 Utilities TOSHIBA Assist Protect Fix The feature available in this category is TOSHIBA PC Diagnostic Tool Utility Sample Image TOSHIBA Assist window Protect Fix tab ...

Page 125: ...TOSHIBA Assist Optimize The features available in this category are Mouse Utility TOSHIBA Hardware Setup Hardware Settings TOSHIBA Zooming Utility TOSHIBA Accessibility Sample Image TOSHIBA Assist window Optimize tab ...

Page 126: ...edia on page 57 TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer To reinstall drivers and applications 1 Click Start All Programs My Toshiba and then TOSHIBA Application Installer 2 Click Next Sample Image TOSHIBA Application Installer screen 3 Click the item you want to install Samp...

Page 127: ...s unauthorized users from accessing certain functions such as TOSHIBA Hardware Setup This is useful if more than one person uses the computer When setting up passwords keep the following in mind The user password can be set up under the supervisor password The supervisor password must be set before the user password or the user password must be deleted and then re entered after the supervisor pass...

Page 128: ...ember it TOSHIBA is not responsible for any losses that may occur to you your organization or others as a result of the inability to access your computer To set a supervisor password 1 Click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears 2 On the left side click the Secure tab 3 Click the Supervisor Password icon The Supervisor Password tab of the TO...

Page 129: ...upervisor Password tab of the TOSHIBA Password Utility window appears 4 Click Not Registered A pop up screen appears asking for a password 5 Enter the password then click OK 6 Click OK to exit 7 Restart the system to complete the process Using a user password A user password provides power on password protection Setting a user password If you choose to set a supervisor or user password TOSHIBA str...

Page 130: ...ser Password icon 4 Click Registered 5 Enter your password and then enter it again to verify 6 Click OK 7 Click OK to exit Deleting a user password To cancel the power on password function 1 Click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears 2 On the left side click the Secure tab 3 Click the User Password icon 4 Click Not Registered 5 Follow the o...

Page 131: ... the TOSHIBA PC Diagnostic Tool utility 1 Click Start All Programs TOSHIBA Utilities and then PC Diagnostic Tool or click the PC Diagnostic Tool icon in the Protect Fix tab of TOSHIBA Assist The TOSHIBA PC Diagnostic Tool window appears 2 Click the Diagnostic Tool tab Sample Image TOSHIBA PC Diagnostic Tool window 3 Select the devices that you would like to test by clicking the check box that appe...

Page 132: ... and Sound and then under Devices and Printers click Mouse or click the Mouse icon in the Optimize tab of TOSHIBA Assist The Mouse Properties screen appears The settings you can change are divided into these categories Buttons Pointers Pointer Options Hardware You may see additional categories depending on your particular pointing device 2 Adjust the settings as desired then click OK ...

Page 133: ...pears Sample Image TOSHIBA HWSetup screen General tab options The TOSHIBA HWSetup screen may have the following tabs Boot Priority Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power button to power on the computer then quickly pressing the F12 key Select the boot device by pressi...

Page 134: ...Fn F5 For more information see Directing the display output when you turn on the computer on page 69 General Allows you to view the current BIOS version or change certain settings back to their default values Keyboard Allows you to access the wake on keyboard function LAN Allows you to set networking functions Password Allows you to set a user password SATA Allows you to set conditions for the eSA...

Page 135: ...ffice Windows Media Player Adobe Acrobat Reader Icons on the desktop To access the TOSHIBA Zooming Utility 1 Click Start All Programs TOSHIBA Utilities and then Zooming Utility The TOSHIBA Zooming Utility Properties screen appears Sample Image TOSHIBA Zooming Utility Properties screen 2 Select the desired option s 3 Click OK The zoom in and zoom out hot keys will now work with the applications you...

Page 136: ... you make the Fn key a sticky key meaning you can press it once release it and then press a function key to activate the hot key function Sample Image TOSHIBA Accessibility window To use TOSHIBA Accessibility 1 Click Start All Programs TOSHIBA Utilities and then Accessibility or click the Accessibility icon in the Optimize tab of TOSHIBA Assist The TOSHIBA Accessibility window appears 2 Check the ...

Page 137: ...rea and select Launch TOSHIBA eco Utility The TOSHIBA eco Utility window appears Sample Image TOSHIBA eco Utility window To activate the TOSHIBA eco power plan select ON in the upper left section of the screen For more information on the TOSHIBA eco power plan and utility click the Help button at the bottom of the window TOSHIBA Service Station The TOSHIBA Service Station helps you keep your new c...

Page 138: ... all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To clo...

Page 139: ...AC adaptor check that the wall outlet is working by plugging in another device such as a lamp Verify that the computer is on by looking at the ON OFF indicator If the indicator is glowing the computer is on Also try turning the computer off and then on If you are using an AC adaptor verify that the computer is receiving power from the external power source by looking at the AC power light battery ...

Page 140: ...battery leave the computer plugged into a live wall outlet for several hours For more information see Charging batteries on page 97 The AC power light battery light is blinking If the AC power light battery light is blinking try the following steps 1 Cut off power to the computer by disconnecting the AC adaptor and removing the battery The error condition will be interrupted and the AC power light...

Page 141: ... current A for each device The voltage level must match exactly The amperage rating of the AC adaptor must be equal to or greater than that required by the computer The battery light is blinking when the computer is on If the battery light is blinking when the computer is on this indicates a power mismatch Do the following 1 Check the OUTPUT specifications on the AC adaptor for example DC 19V 3 95...

Page 142: ...ocedure to fix the problem To do this use the options in the Startup menu To open the Startup menu 1 Restart your computer 2 Press F8 when your computer starts and before Windows starts loading The Windows Advanced Boot Options menu displays these options Repair Your Computer Safe Mode Safe Mode with Networking Safe Mode with Command Prompt Enable Boot Logging Enable low resolution video 640 x 480...

Page 143: ...r your browser to locate the site My browser cannot find a site I bookmarked The World Wide Web is constantly changing A site you bookmarked yesterday may not be available today or its server may be down for temporary repair Try again later The Windows operating system can help you If the operating system has started properly but you still have a problem using your computer the online Help can ass...

Page 144: ...check a device s properties 1 Click Start Control Panel System and Security and then under System click Device Manager 2 To view the device s installed double click the device type 3 To view the properties double click the device The operating system displays the device Properties dialog box which provides an array of tabs They may include The General tab which provides basic information about the...

Page 145: ... the memory module may be faulty If the error recurs without the memory module installed the error is not caused by the memory module TECHNICAL NOTE You must have at least one memory module installed for the computer to work Power and the batteries Your computer receives its power through the AC adaptor and power cord cable or from the system batteries battery and real time clock RTC battery Power...

Page 146: ...0 minutes the battery may have reached the end of its useful life Try replacing it The battery appears not to power the computer for as long as it usually does If you frequently repeat shallow charge and discharge the battery meter may become inaccurate Let the battery discharge completely then try charging it again Check the power options via your Power Plans see Power Plans on page 103 Have you ...

Page 147: ...on that came with the keyboard or to the keyboard manufacturer s Web site The keyboard you connected may be defective or incompatible with the computer Try using a different make of keyboard Display problems Here are some typical display problems and their solutions The screen is blank Display Auto Off may have gone into effect Press any key to activate the screen You may have activated the instan...

Page 148: ...ions here or click on Make text and other items larger or smaller to open the Display window Any display settings such as resolution brightness color scheme screen saver color setting custom text size adjusting ClearType and connecting to a projector can be adjusted here To improve screen resolution and increase decrease screen size press Fn 2 to zoom in and Fn 1 to zoom out For more information s...

Page 149: ...ightness of the screen will deteriorate This is also an intrinsic characteristic of the screen technology When the computer is operated on battery power the screen will dim and you may not be able to increase the brightness of the screen while on battery power Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to access the drive o...

Page 150: ...ckages automatically create backup files You may also be able to recover lost data using utility software Consult your network administrator Some programs run correctly but others do not This is probably a configuration problem If a program does not run properly refer to its documentation and check that the hardware configuration meets its needs Sound system problems No sound is coming from the co...

Page 151: ...er on page 71 or in the instructions that came with the printer You may have connected the printer while the computer is on Disable Sleep mode turn off the computer and turn off the printer Turn the printer back on make sure it is online and then turn the computer back on Try printing another file For example you could create and attempt to print a short test file using Notepad If a Notepad file p...

Page 152: ... utility provided with the Wi Fi adapter If another computer is on the same network verify that it has network access and can connect to the Internet If for example the other computer cannot browse to a public Web site the ISP s Internet Service Provider service may be disrupted Verify that the Service Set Identifier SSID or network name is correct i e that it matches the SSID assigned to the acce...

Page 153: ...r s Web site for recent firmware upgrades Problems with WEP keys in particular are frequently addressed in new firmware releases The Windows operating system wireless management utility does not work If you are using an external Wi Fi adapter a USB adapter or other variety check if the adapter comes with its own management utility If it does the utility may be disabling the Windows operating syste...

Page 154: ...in reloading all your programs and data files from a backup source will save time Read the user s guides It is very difficult to provide a fail safe set of steps you can follow every time you experience a problem with the computer Your ability to solve problems will improve as you learn about how the computer and its software work together Get familiar with all the user s guides provided with your...

Page 155: ...these steps to create a restore point using the System Restore utility 1 Click Start Control Panel System and Security and then System 2 In the left pane click System protection The System Protection tab of the System Properties window appears 3 Click Create 4 In the input field enter a name that is descriptive enough to be easily understood in the future such as Before installing Brand X Accounti...

Page 156: ... the Windows operating system The most valuable component of your computer system is the data you create and store on its internal storage drive Since problems with either hardware or software can make the data inaccessible or even destroy it the next most valuable component of your computer system may be a recent backup of your data Fortunately the Windows operating system offers a convenient way...

Page 157: ...s introduced Back up your critical data see Backing up your data or your entire computer with the Windows operating system on page 156 Have your back up DVD s on hand in case you need any files from them Do not guess follow directions carefully It is often necessary to run an installation utility first before connecting a new hardware item to the computer If the device is connected first it may be...

Page 158: ... take to ask for help Before you contact Toshiba Since some problems may be related to the operating system or the program you are using it is important to investigate other sources of assistance first Try the following before you contact Toshiba Review the troubleshooting information in your operating system documentation If the problem occurs while you are running a program consult the program s...

Page 159: ... program involved in the problem along with its installation media Information about what you were doing when the problem occurred Exact error messages and when they occurred For technical support call the Toshiba Customer Support Center Within the United States at 800 457 7777 Outside the United States at 949 859 4273 Other Toshiba Internet Web sites toshiba com Worldwide Toshiba corporate site u...

Page 160: ...y Japan Toshiba Corporation PCO IO 1 1 Shibaura 1 Chome Minato Ku Tokyo 105 8001 Japan Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd Irvine California 92618 USA 800 457 7777 within the US 949 859 4273 outside of the US this call may incur long distance charges Mexico Toshiba de México S A de C V Sierra Candela No 111 6to Piso Col Lomas de Chapultepec CP 11000 Mex...

Page 161: ... on additional Toshiba worldwide locations please visit www toshiba co jp index htm United States Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States The Rest of Europe Toshiba Europe I E GmbH Hammfelddamm 8 D 4 1460 Neuss Germany ...

Page 162: ...aunch applications There are two types of TOSHIBA Cards Hot Key Cards and Application Cards Hot Key Cards The Hot Key Cards are used to set or modify the following system functions Mute Lock Instant security Power Plan Sleep Hibernation Output Display switch Brightness control Wireless TouchPad Cursor overlay Numeric overlay Zoom Display resolution ...

Page 163: ... Fn key The TOSHIBA Cards appear along the top of the screen Sample Image Hot Key Card display 2 Select the desired option The selected Card is displayed full size with its available options below it All other Cards are again hidden from view To use a Hot Key Card using a hot key 1 Press and hold the Fn key 2 Press the hot key associated with the desired function The associated hot key card appear...

Page 164: ...y at the top of the screen Sample Image TOSHIBA Card display TOSHIBA Assist For more information refer to TOSHIBA Assist on page 122 PC Diagnostic Tool Utility For more information refer to TOSHIBA PC Diagnostic Tool Utility on page 131 TOSHIBA Zooming Utility For more information refer to TOSHIBA Zooming Utility on page 135 Disc Creator Utility This Application Card launches the TOSHIBA Disc Crea...

Page 165: ... in the Application Card display see Using the Application Cards on page 164 To use the Card Case 1 Click Start All Programs TOSHIBA Utilities and then Settings for Flash Cards Sample Image Enabling and Disabling Application Cards 2 Click the Open cards case button 3 The Card Case displays two rows of Cards Cards that appear solid not transparent in the bottom row are enabled and can be selected w...

Page 166: ...n combination with the Fn key turn system functions on and off Hot keys have a legend on the key indicating the option or feature the key controls Volume Mute or Fn This TOSHIBA Card or hot key enables disables volume mute on your computer When volume mute is enabled no sound will come from the speakers or headphones Selecting this Card or pressing the hot key displays the following options Sample...

Page 167: ...ant security The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer or Fn This TOSHIBA Card or hot key blanks the display Selecting this Card or pressing the hot key displays the following options Sample Image Security options To enable lock select To cancel select ...

Page 168: ...cycles through the power plans The properties of each power plan and the power plans that are displayed by this function are set in the Power Options window Selecting this Card or pressing the hot key displays the currently selectable power plans Sample Image Power Plan options Cycle through the power plans then select the desired power plan ...

Page 169: ...IBA Card or hot key places the computer into Sleep mode For more information about Sleep mode please see Using and configuring Sleep mode on page 79 Selecting this Card or pressing the hot key displays the following options Sample Image Sleep options To enable Sleep mode select To cancel select ...

Page 170: ...r into Hibernation mode If Hibernation mode is disabled this hot key will not respond For more information on Hibernation mode see Using and configuring Hibernation mode on page 77 Selecting this Card or pressing the hot key displays the following options Sample Image Hibernation options To enable Hibernation mode select To cancel select ...

Page 171: ...e only if you are in Extended Display Mode Some modes are only available with the appropriate device attached and turned on Built in display only Built in display and external monitor simultaneously External monitor only To use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device Selecting this Card or pressing the hot...

Page 172: ...and External Monitor or Built in Display and TV In extended desktop mode the image is split into two sides one side per display device To swap sides select Swap Image Display This TOSHIBA Card decreases or increases the screen brightness Fn This hot key decreases the screen brightness Fn This hot key increases the screen brightness Selecting this Card or pressing either hot key displays the follow...

Page 173: ...he optional wireless devices installed in your computer The available wireless mode is Wi Fi enabled Enables just the Wi Fi module Selecting this Card or pressing the hot key displays the following options Sample Image Wireless communication options To enable Wi Fi select To cancel select To enable or disable wireless communication use the Hot Key Fn F8 NOTE ...

Page 174: ...TOSHIBA Card or hot key enables disables the TouchPad For more information on using the TouchPad see Using the TouchPad on page 64 Selecting this Card or pressing the hot key displays the following options Sample Image Disable or Enable TouchPad options To enable the TouchPad select To disable the TouchPad select ...

Page 175: ...t key turns the cursor control overlay on and off Selecting this Card or pressing the hot key displays the following options Sample Image Cursor control overlay or Fn This TOSHIBA Card or hot key turns the numeric overlay on and off Selecting this Card or pressing the hot key displays the following options Sample Image Numeric overlay ...

Page 176: ...isplay resolution or Fn Space bar This TOSHIBA Card or hot key switches screen resolution Selecting this Card or pressing the hot key displays the following options Sample Image Screen resolution options Cycle through the screen resolutions then select the desired resolution ...

Page 177: ...erlay on and off Fn This hot key turns the numeric overlay on and off Fn This hot key turns the scroll lock feature on and off Fn This hot key turns the TOSHIBA Zooming Utility to zoom out Fn This hot key turns the TOSHIBA Zooming Utility to zoom in Fn This hot key decreases the speaker volume Fn This hot key increases the speaker volume ...

Page 178: ...with the correct power supply for the country of purchase This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA UL approved Canada CSA approved United Kingdom BS approved Europe VDA approved NEMKO approved Australia AS approved ...

Page 179: ...rnating Current BIOS Basic Input Output System bps bits per second CD Compact Disc CD ROM Compact Disc Read Only Memory CD RW Compact Disc Rewrite Memory CMOS Complementary Metal Oxide Semiconductor COM1 communications port 1 serial port COM2 communications port 2 serial port CPU Central Processing Unit DC Direct Current DMA Direct Memory Access DIMM Dual Inline Memory Module ...

Page 180: ...ge IEEE Institute of Electrical and Electronics Engineers I O Input Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MIDI Musical Instrument Digital Interface PC Personal Computer PCI Peripheral Component Interconnect PCMCIA Personal Computer Memory Card International Association RAM Random...

Page 181: ...ays adapter A device that provides a compatible connection between two units For example the computer s internal display adapter receives information from the software and translates it into images on the screen An adapter can take a number of forms from a microprocessor to a simple connector An intelligent adapter one that is capable of doing some processing may also be called a controller Altern...

Page 182: ...tem disk boot priority startup sequence The order in which the computer accesses its internal storage drives to locate the startup files Under the default startup sequence the computer looks for the startup files in the external media before checking the internal storage drive bus An electrical circuit that connects the central processing unit CPU with other parts of the computer such as the video...

Page 183: ...therwise stated See also double click color palette A set of specified colors that establishes the colors that can be displayed on the screen at a particular time compatibility The extent to which computers programs or devices can work together harmoniously using the same commands formats or language as another configuration 1 The collection of components that make up a single computer system 2 Ho...

Page 184: ...directory See folder disable To turn a computer option off See also enable disc A round flat piece of material designed to be read from and written to by optical laser technology and used in the production of optical discs such as CDs and DVDs Compare disk disk A round flat piece of material that can be magnetically influenced to hold information in digital form and used in the production of magne...

Page 185: ... enable To turn on a computer option See also disable executable file A computer program that is ready to run Application programs and batch files are examples of executable files Names of executable files usually end with a bat or exe extension expansion device A device that connects to a computer to expand its capabilities Other names for an expansion device are port expander port replicator doc...

Page 186: ...all components of an electric circuit are connected It has a potential of zero 0 volts is connected to the earth and is the point of reference for voltages in the circuit H hard disk A storage device composed of a rigid platter or platters that can be magnetically coded with data Hard disks hold much more information than some external media and are used for long term storage of programs and data ...

Page 187: ...evel two cache Memory cache installed on the motherboard to help improve processing speed It is slower than L1 cache and faster than main memory See also cache CPU cache L1 cache LAN Local Area Network A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network LED Light Emit...

Page 188: ...or connecting musical instruments synthesizers and computers The MIDI standard provides a way of translating music into a form computers can use and vice versa modem Short for modulator demodulator A device that converts information from digital to analog and back to digital enabling information to pass back and forth between digital computers and analog telephone lines motherboard The computer s ...

Page 189: ...coated discs on which information is recorded digitally and uses a laser to read data music or videos P palette See color palette parallel Processes that occur simultaneously In communications it means the transmission of more than one bit of information at a time On your computer the parallel port provides a parallel communications interface between the computer and an appropriate device Most mod...

Page 190: ...sing Unit CPU program A set of instructions that can be executed by a computer The general classes of programs also called software are operating system application and utility See also operating system application utility properties The attributes of an object or device For example the properties of a file include the file s type size and creation date R RAM Random Access Memory Volatile memory t...

Page 191: ...re Digital SD A small portable non volatile memory card used to store and transfer data between digital products providing encryption capability for content security select To highlight or otherwise specify text data or graphics with the intent to perform some operation on it serial Processes that occur one at a time In communications it means the transmission of one bit at a time sequentially ove...

Page 192: ... See also download USB See Universal Serial Bus USB USB Flash drive A small portable flash memory card that plugs into a computer s USB port and functions as a portable hard drive They are smaller and more durable than an external hard drive because they do not contain any internal moving parts but have less storage capacity See also Universal Serial Bus USB utility A computer program designed to ...

Page 193: ...ards 164 audio features 116 B backing up files 85 93 battery battery life 96 Call2Recycle 111 care 108 109 changing 105 charge indicator light 36 charge time 97 charger 97 charging 36 97 charging the real time clock RTC 98 conserving power 102 determine remaining power 101 disposal 110 installation 105 107 low charge 101 maintaining 109 maximum capacity 96 monitoring power 36 99 optional secondary...

Page 194: ...ting 139 computing habits troubleshooting 153 computing tips 84 configuring Hibernation mode 77 Hibernation mode options 77 Sleep mode 79 Sleep mode options 80 connecting AC adaptor 34 AC adaptor cord to DC IN 35 computer to a network 116 monitor 68 power cord cable 35 power source 35 cooling fan adequate ventilation 33 customize computer settings 82 D data entire system backup troubleshooting 156...

Page 195: ...ices 173 display brightness 172 Hibernation mode 170 keyboard overlays 177 Lock Instant security 167 Output Display switch 171 power plan 168 Sleep mode 169 using to set a power plan 104 volume mute 166 Zoom Display resolution 176 zooming in 177 zooming out 177 Hot Key Cards 162 Hot key functions 166 I icon desktop 113 moving to desktop 113 recycle bin 113 safety 28 installation memory module 40 i...

Page 196: ... microphone using 116 monitor connecting 68 monitor problems troubleshooting 148 monitoring battery power 99 mouse installing 70 mouse utility 132 moving the computer 83 N network accessing 116 connecting your computer 116 networking wireless 115 notification area 115 O ON OFF indicator light 100 online resources Toshiba 94 optional external devices adding 39 optional secondary battery 97 other do...

Page 197: ...48 out of box state 50 restoring from recovery DVDs media 60 to custom size partition 55 without changing drive partitions 52 recycle bin icon 113 registering computer 39 removing battery from the computer 105 memory module 46 memory module slot cover 42 restarting computer 77 restore points troubleshooting 155 restoring your work 94 running computer on battery power 95 S safety computer 111 dispo...

Page 198: ...skbar 114 television adjusting display 70 tips for computing 84 Toshiba online resources 94 registering computer Toshiba Web site 39 worldwide offices 160 TOSHIBA Accessibility 136 Toshiba accessories memory 40 TOSHIBA Application Installer 126 TOSHIBA Assist 122 Optimize tab 125 Protect Fix tab 124 Secure tab 123 TOSHIBA eco Utility 137 TOSHIBA Hardware Setup 133 TOSHIBA PC Diagnostic Tool Utilit...

Page 199: ...erating system not working 141 wireless networking 152 turning off computer 72 computer more quickly 75 options 72 turning on power 38 U USB compatible printer 70 user password deleting 130 user password setting 129 using a microphone 116 computer lock 83 external display devices 68 Hibernation mode 77 hot key to set a power plan 104 Memory card reader 118 Shut down command 74 Sleep mode 79 TouchP...

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