User’s Manual
9-7
Troubleshooting
Keyboard
Keyboard problems can be caused by your setup configuration. For more
information refer to Chapter 5,
The Keyboard
.
Internal LCD display panel
Apparent LCD display panel problems may be related to the computer’s
setup. Refer to Chapter 7,
HW Setup and Passwords
, for more information.
Hard disk drive
Problem
Procedure
Some letter keys
produce numbers
Check that the numeric keypad overlay is not
selected. Press
Fn
+
F10
and try typing again.
Output to screen is
garbled
Make sure the software you are using is not
remapping the keyboard. Remapping involves
reassigning the meaning of each key. See your
software’s documentation.
If you are still unable to use the keyboard,
consult your dealer.
Problem
Procedure
No display
Press hotkeys
Fn
+
F5
to change the display
priority, to make sure it is not set for an external
monitor.
Markings appear on the
LCD screen.
They might have come from contact with the
keyboard or Touch Pad. Try wiping the LCD
screen gently with a clean dry cloth. If markings
remain, use LCD screen cleaner. Be sure to let
the LCD screen dry before closing it.
Problems above
remain unresolved or
other problems occur
Refer to your software’s documentation to
determine if the software is causing the difficulty.
Run the diagnostic test.
Contact your dealer if the problems continue.
Problem
Procedure
Computer does not
boot from hard disk
drive
Check if a floppy disk is in the floppy disk drive or
a CD-ROM is in the optical media drive. Remove
any floppy disk and/or CD-ROM and check Boot
priority. Refer to the
Boot Priority
section in
Chapter 7, HW Setup and Passwords.
There may be a problem with your operating
system files. Refer to your OS documentation.