User’s Manual
9-9
Troubleshooting
USB floppy disk drive (optional)
For more information, refer to Chapter 4,
Operating Basics
.
Check the region code on the DVD. It must
match that on the DVD-ROM&CD-R/RW drive.
Region codes are listed in the
Optical media
drive
section in Chapter 2, The Grand Tour.
Cannot write correctly
If you have trouble writing, make sure you are
observing the following precautions:
Q
Use only media recommended by TOSHIBA.
Q
Do not use the mouse or keyboard during
writing.
Q
Use only the software supplied with the
computer for recording.
Q
Do not run or start other software during
writing.
Q
Do not jar the computer during writing.
Q
Do not connect/disconnect external devices
or install/remove internal cards during writing.
If problems persist, contact your dealer.
Problem
Procedure
Problem
Procedure
Drive does not operate There may be a faulty cable connection. Check
the connection to the computer and to the drive.
Some programs run
correctly but others do
not
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software needs.
You cannot access the
external USB floppy
disk drive
Try another floppy disk. If you can access the
floppy disk, the original floppy disk (not the drive)
is probably causing the problem.
If problems persist, contact your dealer.