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2 Troubleshooting Procedures
2.16 Fingerprint sensor Troubleshooting
2.16 Fingerprint sensor Troubleshooting
CAUTION: To delete the account for confirming the fingerprint operation, it is
necessary to log on by the account with the management authority. If the
password has been set to log on, ask the Log-ON password to the user.
To check if the Fingerprint sensor works correctly or not, follow the troubleshooting
procedures below as instructed.
When failed in Procedure 1 to Procedure 3, execute Procedure 4.
Procedure 1: Setting Windows Log-ON password
Procedure 2: Registration of fingerprint
Procedure 3: Authentication of fingerprint
Procedure 4: Connector Check and Replacement Check
CAUTION: Scan your finger shown below.
1. Lay your finger straight to the sensor and put lightly the first joint of your
finger at the centerline of the fingerprint sensor.
2. Slide slowly your finger from the first joint to fingertip at constant speed.
When not recognized, adjust the speed.
Fingerprint
sensor
Fingerprint
sensor
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[CONFIDENTIAL]
PORTÉGÉ M500 Maintenance Manual (960-559)
Summary of Contents for Portege M500
Page 10: ...x CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 ...
Page 11: ... CONFIDENTIAL Chapter 1 Hardware Overview ...
Page 12: ...1 Hardware Overview 1 ii CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 ...
Page 38: ...1 Hardware Overview 1 8 AC Adapter 1 24 CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 ...
Page 39: ... CONFIDENTIAL Chapter 2 Troubleshooting Procedures ...
Page 40: ...2 Troubleshooting Procedures 2 ii CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 ...
Page 115: ... CONFIDENTIAL Chapter 3 Tests and Diagnostics ...
Page 116: ...3 Tests and Diagnostics 3 ii CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 3 ...
Page 120: ...3 Tests and Diagnostics 3 vi CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 ...
Page 224: ...3 Tests and Diagnostics 3 30 SETUP 3 104 CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 ...
Page 225: ...Chapter 4 Replacement Procedures CONFIDENTIAL ...
Page 226: ...4 Replacement Procedures 4 ii CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 ...
Page 230: ...4 Replacement Procedures 4 vi CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 ...
Page 319: ... CONFIDENTIAL Appendices ...
Page 320: ...Appendices App ii CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 ...
Page 336: ...Appendices Appendix B Board Layout B 6 CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 ...
Page 366: ...Appendices Appendix E Key Layout E 2 CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 ...
Page 374: ...Appendices Appendix I Reliability I 2 CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 ...