2 Troubleshooting Procedures
2.6 HDD Troubleshooting
2-40
[CONFIDENTIAL]
PORTÉGÉ M500 Maintenance Manual (960-559)
Procedure 2
Message Check
When the power is turned on, the system performs the Initial Reliability Test (IRT) installed
in the BIOS ROM. When the test detects an error, an error message is displayed on the
screen.
Make sure no floppy disk is in the USB FDD. Turn on the computer and check the message
on the screen. When an OS starts from the 2.5” HDD, go to Procedure 3. Otherwise, start
with Check 1 below and perform the other checks as instructed.
Check 1
If any of the following messages appear, go to Procedure 3. If the following
messages do not appear, perform Check 2.
Built-in HDD ERROR
(After 5 seconds this message will disappear.)
or
CD-ROM ERROR
(After 5 seconds this message will disappear.)
Check 2
If either of the following messages appears, go to Check 3. If the following
messages do not appear, perform Check 4.
Insert system disk in drive
Press any key when ready .....
or
Non-System disk or disk error
Replace and press any key when ready
Check 3
Using the SYS command of the MS-DOS, transfer the system to the 2.5” HDD. If
the system is not transferred, go to Procedure 3. Refer to the MS-DOS Manual for
detailed operation.
If the following message appears on the display, the system program has been
transferred to the HDD.
System Transferred
If an error message appears on the display, perform Check 4.
Check 4
2.5” HDD(s) and the connector(s) of system board may be defective (Refer to the
steps described in Chapter 4,
Replacement Procedures
for disassembling.). Insert
HDD(s) to the connector(s) firmly. If it is (or they are) firmly connected, go to
Procedure 3.
Summary of Contents for Portege M500
Page 10: ...x CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 ...
Page 11: ... CONFIDENTIAL Chapter 1 Hardware Overview ...
Page 12: ...1 Hardware Overview 1 ii CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 ...
Page 38: ...1 Hardware Overview 1 8 AC Adapter 1 24 CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 ...
Page 39: ... CONFIDENTIAL Chapter 2 Troubleshooting Procedures ...
Page 40: ...2 Troubleshooting Procedures 2 ii CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 ...
Page 115: ... CONFIDENTIAL Chapter 3 Tests and Diagnostics ...
Page 116: ...3 Tests and Diagnostics 3 ii CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 3 ...
Page 120: ...3 Tests and Diagnostics 3 vi CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 ...
Page 224: ...3 Tests and Diagnostics 3 30 SETUP 3 104 CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 ...
Page 225: ...Chapter 4 Replacement Procedures CONFIDENTIAL ...
Page 226: ...4 Replacement Procedures 4 ii CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 ...
Page 230: ...4 Replacement Procedures 4 vi CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 ...
Page 319: ... CONFIDENTIAL Appendices ...
Page 320: ...Appendices App ii CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 ...
Page 336: ...Appendices Appendix B Board Layout B 6 CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 ...
Page 366: ...Appendices Appendix E Key Layout E 2 CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 ...
Page 374: ...Appendices Appendix I Reliability I 2 CONFIDENTIAL PORTÉGÉ M500 Maintenance Manual 960 559 ...