2 Troubleshooting Procedures
2.10 Optical Drive Troubleshooting
To check if the optical drive (each CD-ROM, CD-R/RW+DVD-ROM drive) is defective or
malfunctioning, follow the troubleshooting procedures below as instructed.
Procedure 1 Diagnostic Test Program Execution Check
Procedure 2 Connector Check and Replacement Check
Procedure 1
Diagnostic Test Program Execution Check
Execute the CD-ROM/DVD-ROM Test in the Diagnostic Program. Refer to Chapter 3,
Tests
and Diagnostics
for more information on how to perform the test program.
Prepare the tools before the test. (Refer to tools for implementing the Diagnostics procedures
on page 2-1.)
If any error is detected by the test, go to Procedure 2.
Procedure 2
Connector Check and Replacement Check
The optical drive is connected to the system board by the connector. The connector may be
disconnected from the system board or faulty. Disassemble the computer following the steps
described in Chapter 4 and perform the following checks:
Check 1
Make sure the following connector has been firmly connected to the optical drive
and the system board.
If the connection is loose, reconnect it firmly and return to Procedure 2. If there is
still an error, perform Check 2.
Check 2
The optical drive may be faulty. Replace the optical drive with a new one
following the steps in Chapter 4. If the optical drive is still not functioning
properly, perform Check 3.
Check 3
The system board may be faulty. Replace it with new one following the
instructions in Chapter 4.
2-44 [CONFIDENTIAL]
PORTEGE M700/M750 Maintenance Manual (960-661)
Summary of Contents for Portege M700 Series
Page 10: ... CONFIDENTIAL Chapter 1 Hardware Overview ...
Page 11: ...1 Hardware Overview 1 ii CONFIDENTIAL PORTEGE M700 M750 Maintenance Manual 960 661 ...
Page 45: ...1 Hardware Overview 1 32 CONFIDENTIAL PORTEGE M700 M750 Maintenance Manual 960 661 ...
Page 47: ... CONFIDENTIAL Chapter 2 Troubleshooting Procedures ...
Page 48: ...2 Troubleshooting Procedures 2 ii CONFIDENTIAL PORTEGE M700 M750 Maintenance Manual 960 661 ...
Page 120: ... CONFIDENTIAL Chapter 3 Tests and Diagnostics ...
Page 121: ...3 Tests and Diagnostics 3 ii CONFIDENTIAL PORTEGE M700 M750 Maintenance Manual 960 661 3 ...
Page 126: ...3 Tests and Diagnostics PORTEGE M700 M750 Maintenance Manual 960 661 CONFIDENTIAL 3 vii ...
Page 217: ...Tests and Diagnostics PORTEGE M700 Maintenance Manual 960 661 CONFIDENTIAL 3 91 ...
Page 229: ...Tests and Diagnostics PORTEGE M700 Maintenance Manual 960 661 CONFIDENTIAL 3 103 ...
Page 230: ... CONFIDENTIAL Chapter 4 Replacement Procedures ...
Page 231: ...4 Replacement Procedures 4 ii CONFIDENTIAL PORTÉGÉ M700 M750 Maintenance Manual 960 661 4 ...
Page 236: ...4 Replacement Procedures PORTÉGÉ M700 M750 Maintenance Manual 960 661 CONFIDENTIAL 4 vii ...
Page 347: ... CONFIDENTIAL Appendices ...
Page 348: ...Appendices App ii CONFIDENTIAL PORTEGE M700 M750 Maintenance Manual 960 661 ...
Page 427: ...Appendices Appendix I Reliability I 2 CONFIDENTIAL PORTEGE M700 Maintenance Manual 960 661 ...